Top Operations & Support Jobs in CO

Supports revenue operations by maintaining go-to-market policies, rules of engagement, documentation, and data. Responds to policy questions, assists with dispute resolution, applies established policies, identifies process gaps, and coordinates with sales, compensation, strategy, and systems teams. This remote entry-level role requires careful data review, organization, clear communication, and consistent policy application.

Leads company-wide business operations, planning cadences, resource allocation, strategic initiative execution, executive reporting, and operational analytics. Partners with the CEO, ELT, Finance, and People teams to translate strategy into goals, headcount plans, and measurable execution. Builds and manages a centralized team of program managers and business operators, improves decision-making infrastructure, and advances AI-driven automation across operating processes.

Administer NetSuite, UKG, Adaptive Insights, Numeric, Zip, and Tray.io, including configurations, workflows, integrations, permissions, access reviews, maintenance, documentation, and automation. Partner with Finance, Accounting, and People teams to translate business needs into system improvements, resolve issues quickly, support cross-functional technical initiatives, and eliminate repetitive manual work using AI and automation tools.

Serve as a strategic partner and force multiplier to the Founder/CEO. Manage executive priorities, represent the CEO, drive ELT operating cadence and cross-functional alignment, prepare leadership and board materials, lead high-impact special projects, and implement AI tools to improve productivity. The role requires exceptional communication, analytical problem-solving, discretion, resilience, organization, and the ability to operate effectively in ambiguity.

Develops strategy and operations for the Loyalty & VIP Growth organization by building roadmaps, scalable processes, KPI frameworks, competitive intelligence, and data-driven recommendations. Identifies AI and automation opportunities, builds productivity tools and agents, and partners cross-functionally to execute strategic initiatives and improve business performance.

Supports customers by phone and digital channels, resolving complex insurance, policy, coverage, billing, and service inquiries. Applies guidelines, documents interactions accurately, protects customer information, validates AI-generated summaries, escalates sensitive issues, and coordinates with internal teams. The role requires clear communication, judgment, compliance awareness, and participation in training for insurance products, systems, and AI-enabled service tools.

Build and lead Apollo’s Partner Operations function within Revenue Operations. Own partner operating models, systems architecture, data quality, attribution, reporting, lifecycle instrumentation, deal registration, commercial operations, and revenue-share coordination. Translate partnership strategy into scalable processes and cross-functional requirements across Systems, Data, Finance, Legal, and Partnerships. Use analytics, automation, and AI to improve partner performance, operational efficiency, and revenue visibility.

Own end-to-end business systems analysis for Salesforce CPQ, Revenue Cloud, and the Quote-to-Cash ecosystem. Gather requirements, define processes, conduct fit-gap analysis, design scalable solutions, plan and execute testing, document workflows, train users, and provide post-launch support. Analyze data, assess downstream impacts, facilitate Agile ceremonies, and use AI tools and Salesforce AI capabilities to accelerate delivery and improve seller and partner experiences.

Chief of Staff to the Enterprise GM, responsible for developing multi-year strategies, aligning executives and functions, improving operating models and governance, and leading complex organizational transformation. The role provides executive counsel, synthesizes cross-functional insights, guides resource allocation, strengthens collaboration, and addresses systemic organizational challenges. Success requires strategic thinking, operational excellence, organizational design expertise, executive presence, and experience driving results in B2B, preferably SaaS, revenue organizations.

Processes product provisioning and deprovisioning requests, fulfillment events, entitlement and compliance data, and quality checks. Reviews discrepancies affecting customer access, billing, revenue recognition, and reporting; researches issues, documents findings, and escalates exceptions. Supports Quote-to-Cash activities, recurring deadlines, process documentation, and timely software and license delivery using internal systems, BI tools, Excel, and AI-enabled productivity tools.

Owns revenue operations strategy and GTM planning, including forecasting, annual planning, business reviews, incentive design, analytics, KPI dashboards, and performance insights. Partners with Finance, Product, and Operations to improve sales productivity, align headcount with revenue goals, and execute multi-quarter strategic workstreams. The role translates complex data into leadership recommendations and manages cross-functional projects in a fast-paced environment.

Coordinates television and digital content fulfillment across internal teams, media operations, engineering groups, and external distribution clients. Processes media assets, monitors orders and deliveries, escalates programming or content issues, communicates status updates, and supports accurate, timely publication across secondary platforms. The role operates within a 24/7 environment and requires schedule flexibility for late deliveries, overnight shifts, weekends, and holidays.