Top Operations & Support Jobs in CO

Processes and monitors insurance agent appointments, terminations, licensing updates, and demographic changes. Maintains accurate agent records across internal systems and government portals, verifies licensing compliance, supports hierarchy setup for commissions, protects sensitive information, and responds to inquiries from agents, departments, vendors, and regulatory agencies. Escalates discrepancies and workflow issues while following established procedures.

Processes and monitors insurance agent appointments, terminations, licensing updates, and demographic changes. Maintains accurate agent records across internal systems and government portals, verifies licensing compliance, supports hierarchy and commission-related setup, protects sensitive information, and communicates with agents, regulators, vendors, and internal teams by phone and email.

Administer and improve Salesforce across Sales, Investment Support, and Investment Operations. Responsibilities include gathering requirements, managing projects, designing and troubleshooting Flows, configuring Salesforce components and security, supporting deployments and sandbox environments, conducting root-cause analysis, maintaining documentation, and implementing release-related changes. The role also contributes to compliance checks, integrations, and cross-functional Salesforce initiatives.

Provides first-line remote and on-site technical support for employees, resolving service desk tickets, endpoint, account, connectivity, collaboration, and workplace technology issues. Supports Windows, macOS, Google Workspace, ChromeOS, Active Directory, and hardware; manages incidents according to SLAs, documents solutions, escalates complex issues, maintains asset records, and follows security procedures. The role also contributes to knowledge articles, problem management, incident response, deployments, and continuous service improvement.

Analyzes and improves business systems and processes, translates business requirements into technical specifications, configures and upgrades software, supports system operations and incident response, and documents changes. The role also participates in testing and quality assurance, provides end-user support and training, collaborates cross-functionally, and may mentor entry-level analysts. Continuous improvement, system reliability, and staying current with IT practices are key responsibilities.

Own and optimize Dynatrace’s marketing technology stack across selection, implementation, integrations, governance, documentation, and retirement. Develop the martech roadmap, evaluate tools, manage system configuration and data flows, troubleshoot issues, and coordinate upgrades and migrations. Define metrics and dashboards for adoption, utilization, data quality, performance, efficiency, and ROI. Partner with Marketing, IT, Business Operations, Legal, Analytics, and enablement teams to improve tool governance, training, and business value.

Owns the operating model for the Office of the CISO, including planning cadences, governance, executive reporting, metrics, stakeholder forums, budgeting, and tool governance. Prepares leadership and Board-level communications, facilitates cross-functional alignment, manages Office of the CIO deliverables, and oversees the Crowd for Crowd program. The role also drives AI-enabled workflows, reporting standards, process improvements, and program adoption across cybersecurity operations.

Execute and monitor promotional programs for the Lottery business from setup through closeout. Configure offers, validate campaign requirements, maintain launch calendars, coordinate with CRM and Marketing teams, monitor delivery and promotional performance, investigate issues, and report revenue and sales metrics. Improve repeatable operational processes and identify automation opportunities while coordinating multiple stakeholders and timelines.

Lead the expansion of in-person behavioral healthcare, with an initial focus on scaling psychiatry services and building office safety and suitability programs. Develop provider acquisition channels, value propositions, demand-generation strategies, and regulatory compliance processes. Own cross-functional strategic initiatives, analyze operational data, build financial models, communicate recommendations to executives, and support evolving company priorities.

Manage end-to-end domestic and international corporate travel bookings using Sabre, including PNRs, ticketing, and exchanges. Resolve complex, time-sensitive travel issues, coordinate with vendors, and support independent travel advisors and clients. Maintain strong client relationships through clear communication, accuracy, organization, and high-quality service while handling high volumes of requests. Stay current on travel industry practices, regulations, products, destinations, and operating procedures.

Operates and monitors broadcast systems during live events, troubleshooting audio and video issues in real time. Coordinates with production teams, directors, and on-air talent; adjusts signal levels; maintains event logs; and supports reliable transmission across multiple broadcast streams. The role involves live feeds, content segmentation, playlists, broadcast automation, video servers, and audio consoles within a 24/7 shift-based environment.