Top Operations & Support Jobs in CO

Produce real-time closed captions by re-speaking into web-based software for live events. Work remotely on project-based assignments, complete training/qualification, perform pre-event checks, and ensure accessibility with clear speech, accurate grammar, and focused, timely captioning.

Manage title order processing end-to-end: open orders, procure title search products, HOA documents and payoff demands, review executed closing files, prepare and submit recording documents, monitor recordings, resolve discrepancies, and upload final documents while maintaining regulatory and company compliance.

Guide aspiring insurance agents through state licensing by managing a large pipeline, communicating requirements, maintaining MS Access records, making inbound/outbound calls, and updating supervisors and agency partners on progress and changes.

Handle calls and emails from agency offices, accounts, and policyholders. Explain billing statements, assist users with the online billing system, research account issues, resolve complex billing questions, and support business owners and bookkeepers with invoices. Provide timely, high-quality customer service, manage stressful interactions, participate in phone rotation, and work independently in a remote environment.

Monitors call center queues and agent performance, forecasts demand, creates employee schedules, and adjusts staffing to maintain service levels and control labor costs. Analyzes performance and call-arrival data, manages schedule adherence, attendance, and time-off requests, coordinates meetings and training, completes reports, and collaborates with operations and IT to resolve system issues and improve workforce efficiency.

Lead end-to-end post-trade clearing for Coinbase Derivatives Exchange, managing clearing, settlement, margining, reconciliation, incident escalation, external relationships, regulatory filings, and building a scalable clearing operations team.

Manages attorney-represented and litigated auto and homeowners bodily injury claims. Investigates coverage, liability, damages, suspicious activity, and subrogation opportunities; negotiates settlements within authority; maintains reserves and claim files; coordinates with policyholders, claimants, witnesses, trial counsel, and outside counsel; prepares trial reports and attends legal proceedings; and ensures accurate financial processing and reporting.

Provide high-level administrative support to sales executives including calendar, travel, expense reporting, and confidential communication. Prepare reports and sales materials using PowerPoint, Excel, and CRM. Plan and execute internal and external sales events and offsites. Liaise with clients and internal teams, multitask under pressure, and travel a few times a year.

Lead a team supporting Enterprise and Strategic accounts across the quote-to-cash lifecycle. Build dashboards and analytics to track operational metrics and SLAs, partner cross-functionally to design scalable workflows, and drive process improvements and projects to completion.

Manage daily operations for the Denver office and remotely support the New York office. Responsibilities include supplies, vendors, mail, deliveries, visitor and interview logistics, onboarding preparation, basic IT/AV troubleshooting, contract and budget tracking, employee perks, events, and People Ops projects. The role requires proactive ownership, strong communication, comfort with shifting priorities, and five days per week onsite in Denver.

Handle 60-80 inbound calls daily to assist patients with medication refills, referrals, scheduling, chart troubleshooting, and demographic updates. Document interactions, escalate clinical needs to staff, and complete training/orientation. Work full-time on assigned 8-hour shifts with potential overtime and transition to remote after orientation.

Build and ship internal data and AI products to help Product and Engineering teams. Analyze large structured and unstructured datasets, convert analyses into repeatable tools and dashboards, and drive end-to-end projects from scoping to launch and iteration. Use AI-assisted development tools responsibly, translate findings into decision-ready recommendations, and embed feedback loops and documentation for long-term adoption.

The VP of Revenue Operations will enhance the operational infrastructure for sales and client management to drive efficiency and success, ensuring high standards in the customer lifecycle and strategic planning.