Top Operations & Support Jobs in CO

Reposted 36 Minutes AgoSaved
Easy Apply
Hybrid
Denver, CO, USA
Easy Apply
189K-242K Annually
Mid level
189K-242K Annually
Mid level
Fintech • HR Tech
Build and support AI-powered workflows and automation for Gusto’s go-to-market teams. The role contributes to GTM AI strategy, evaluates models and vendors, integrates Salesforce and other GTM systems with data warehouses, and develops evaluation frameworks measuring reliability, latency, cost, and business impact. It also coordinates cross-functional implementation, training, adoption, and reusable guardrails across Sales, Marketing, and Partner teams.
Top Skills: Ai AgentsAi ToolsAutomation WorkflowsData WarehousesGongOutreachSalesforce
2 Hours AgoSaved
Easy Apply
Remote or Hybrid
USA
Easy Apply
124K-155K Annually
Entry level
124K-155K Annually
Entry level
Cloud • Information Technology • Security • Software • Cybersecurity
Own major Zscaler service incidents from declaration through resolution and post-mortem. Lead cross-functional incident bridges, coordinate engineering, product, support, and regional teams, provide customer and executive updates, author Root Cause Analysis reports, analyze incident trends, and drive preventative improvements. The role supports federal and commercial customers, includes global on-call rotations, and requires U.S. citizenship.
Top Skills: Ai ToolsDnsFtpHttp/SSalesforce Service CloudSmtpSsl/TlsZscaler Client ConnectorZscaler ZdxZscaler ZiaZscaler Zpa
3 Hours AgoSaved
Easy Apply
Remote
United States
Easy Apply
70K-90K Annually
Mid level
70K-90K Annually
Mid level
Fintech • Insurance • Machine Learning • Analytics • Financial Services • Automation
Conducts quality audits across underwriting, premium audit, and customer service departments; analyzes review data to identify trends and training opportunities; helps develop and deliver training; maintains process, authority, and governance documentation; facilitates calibration and quality meetings; coaches employees on procedures, systems, regulations, and expectations; and supports process improvement and implementation of new workflows.
Top Skills: ConfluenceJIRAMicrosoft TeamsSlack
4 Hours AgoSaved
Remote
USA
122K-190K Annually
Senior level
122K-190K Annually
Senior level
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Leads high-impact business operations initiatives, builds scalable processes and systems, analyzes complex data, partners with Product, Data, and Operations leaders, manages cross-functional execution, mentors team members, and builds a growing operations team to deliver measurable business results.
7 Hours AgoSaved
Easy Apply
Remote
United States of America
Easy Apply
60K-70K Annually
Entry level
60K-70K Annually
Entry level
Information Technology • Cybersecurity
Provides remote technical support to employees across a global organization. Responsibilities include troubleshooting hardware and software, managing helpdesk tickets, escalating issues, maintaining IT documentation, tracking assets and licenses, and supporting security procedures. The role requires strong communication, organization, Windows and macOS knowledge, Google Workspace experience, and willingness to work evening or overnight shifts supporting international employees.
Top Skills: Google WorkspacemacOSRemote Support ToolsWindows 10/11
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Reposted 11 Hours AgoSaved
Remote or Hybrid
USA
41K-83K Annually
Mid level
41K-83K Annually
Mid level
Machine Learning • Payments • Security • Software • Financial Services
Provides enterprise technology support through phone, ticketing, and potentially chat channels. Troubleshoots hardware, software, network, access, and application issues; manages incidents and escalations; documents resolutions in ServiceNow or similar ITSM tools; analyzes trends and operations data; supports knowledge management, training, process improvement, and automation; and coaches junior analysts while maintaining customer service, security, and confidentiality standards.
Top Skills: Call Center TechnologiesHardware InfrastructureItsmNetworkingServicenow
16 Hours AgoSaved
In-Office
Colorado Springs, CO, USA
22-22 Hourly
Entry level
22-22 Hourly
Entry level
Fitness • Hardware • Mobile • Software • Sports • Transportation • Esports
Provides technical product support and sales assistance to bicycle riders through phone and email. Manages consumer-direct orders, delivers accurate product information, meets channel KPIs, identifies information gaps, and provides feedback on SRAM products and website content. Requires strong bicycle mechanical knowledge, customer service and communication skills, professional writing, problem-solving ability, and proficiency with customer support and office software.
Top Skills: ExcelMicrosoft WordSalesforceSAPZendesk
YesterdaySaved
Remote
United States
215K-235K Annually
Senior level
215K-235K Annually
Senior level
Artificial Intelligence • Consumer Web • Edtech • HR Tech • Information Technology • Software • Conversational AI
Leads the design and operation of an integrated renewals and commercial operations function covering pricing, deal desk, contract negotiation, discount governance, and RFP resources. Redesigns processes using AI and automation, defines CPQ and contract lifecycle requirements, improves ARR and productivity, establishes commercial policies, monitors KPIs, and builds a high-performing team while partnering with Sales, Legal, and Finance.
Top Skills: Approval WorkflowsArtificial IntelligenceAutomationClaudeContract Lifecycle ManagementCpq
Reposted YesterdaySaved
Remote
USA
Entry level
Entry level
Insurance • Financial Services
Guide aspiring insurance agents through state licensing by managing a large pipeline, communicating requirements, maintaining MS Access records, making inbound/outbound calls, and updating supervisors and agency partners on progress and changes.
Top Skills: ExcelMs AccessMS Office
Reposted YesterdaySaved
Remote or Hybrid
United States
137K-174K Annually
Senior level
137K-174K Annually
Senior level
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
Owns high-priority consumer growth opportunities from diagnosis through execution. Analyzes portfolio performance, identifies and prioritizes investments, develops growth strategies, leads cross-functional teams, designs experiments and operating mechanisms, and drives measurable improvements in revenue, conversion, retention, and lifetime value.
Top Skills: SQL
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