Top Operations & Support Jobs in CO

Support branch operations and customer experience by processing teller transactions, resolving operational issues, escalating complaints, educating customers on digital solutions, assisting branch managers with scheduling, and enforcing compliance and risk controls.

Support branch operations and customer experience by processing teller transactions, resolving operational issues, handling customer inquiries and escalations, assisting with scheduling and daily branch tasks, identifying fraud risks, and promoting digital banking. Follow policies to minimize risk and support regional management and team motivation.

Own operational reporting, diagnostic analysis, capacity planning, platform administration, system changes, process improvement, and cross-functional program execution. Partner with Product, Engineering, workforce planning, vendors, training, and quality teams to improve operational performance. Lead accountability mechanisms, roadmap alignment, AI and automation initiatives, and scaled delivery while mentoring teammates and influencing without formal authority.

Serve as the on-island liaison for the .ai TLD: manage stakeholder inquiries, coordinate with GOA and Identity Digital teams, support PR/communications, deliver presentations, produce technical documentation and reports, and participate in incident reviews to ensure registry service continuity.

Lead strategic planning, business-review cadences, and cross-functional execution for name.com and Identity Digital. Drive MBR/QBRs, weekly leadership and board meeting prep, OKR/KPI design and reporting, OPEX management, internal communications, and stakeholder alignment across finance, product, engineering, marketing, support, and BD to translate leadership priorities into measurable plans and outcomes.

Own Arcadia’s revenue operating system, including Salesforce, forecasting, pricing, SKUs, quote-to-cash, KPI frameworks, sales compensation, and AI-powered reporting. Lead the evaluation and roadmap of the revenue technology stack while partnering with Sales, Marketing, Customer Success, Finance, Product, and Tech. Build scalable processes, improve forecast accuracy, analyze pipeline and sales efficiency, and drive predictable growth in a high-growth SaaS environment.

Guide aspiring insurance agents through state licensing by managing a large pipeline, communicating requirements, maintaining MS Access records, making inbound/outbound calls, and updating supervisors and agency partners on progress and changes.

Investigate, triage, prioritize, diagnose, and resolve technical issues and product bugs for healthcare technology clients. Document findings, communicate priorities, provide status updates, coordinate with product and technical teams on critical issues, translate client needs into technical actions, monitor trends, and improve bug-management processes while delivering empathetic customer support.

Provide advanced technical support for GitLab’s largest customers, troubleshooting complex Linux, GitLab, CI/CD, infrastructure, and integration issues. Build customer relationships, resolve critical incidents, collaborate with Product, Development, Infrastructure, Customer Success, and Sales teams, create reusable support documentation, share knowledge, and participate in hiring. The role requires strong Linux systems expertise, scripting ability, debugging skills, and familiarity with Kubernetes and serverless technologies.

Provides administrative support to leadership by managing calendars, meetings, travel, expenses, confidential information, reports, communications, event logistics, budgets, and office resources. The role coordinates internal and external meetings, prepares presentations and documentation, maintains distribution lists, supports onboarding and employee processes, and uses Microsoft 365 and related business applications. Remote work is available within the U.S., with office requirements in Minneapolis and Washington, D.C.

Provide high-level administrative support to sales executives including calendar, travel, expense reporting, and confidential communication. Prepare reports and sales materials using PowerPoint, Excel, and CRM. Plan and execute internal and external sales events and offsites. Liaise with clients and internal teams, multitask under pressure, and travel a few times a year.

Manage Deal Desk operations across the quote-to-cash lifecycle, including CPQ administration, quoting, pricing validation, approvals, product configuration, exception management, and data integrity across CPQ, CRM, and billing systems. Build KPI reporting, support renewals and expansions, document processes, and partner cross-functionally to automate workflows and improve deal execution.