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Top Operations & Support Jobs in CO
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Provides administrative and concierge support to senior executives by managing calendars, meetings, travel, correspondence, confidential information, records, invoices, events, office resources, and guest services. The role also supports process improvements, reporting, stakeholder communication, deployment coordination, and resource management while maintaining efficient office operations and positive internal relationships.
HR Tech • Information Technology • Professional Services • Sales • Software
The VP of Revenue Operations will build and scale HiBob’s global revenue engine across Sales, Marketing, Customer Success, and Finance. Responsibilities include sales planning, territory and quota design, forecasting, pipeline management, CRM optimization, GTM technology ownership, AI tool adoption, performance analytics, dashboarding, cross-functional alignment, and leadership of the Sales Operations and Enablement team. The role requires improving revenue predictability, productivity, conversion rates, and operational efficiency in a global B2B SaaS environment.
Top Skills:
Ai Sales Productivity ToolsAnalytics PlatformsCall Analysis ToolsCrm SystemsDashboarding And Reporting SystemsGtm Technology StacksSales Automation PlatformsSales Forecasting ToolsSalesforce
HR Tech • Information Technology • Professional Services • Sales • Software
Provide Tier 1 and 2 technical support for Windows and macOS workstations, SaaS applications, networks, conferencing systems, meeting rooms, and audiovisual equipment. Administer Okta, Google Workspace, Jamf, Zoom, Zendesk, and Office 365; configure SSO; manage IT assets, inventory, onboarding, and offboarding. Support events, document solutions, improve IT processes, and lead technology projects. This is a hybrid role requiring New York Metro residency and at least three NYC office days weekly.
Top Skills:
Av EquipmentDigital SignageGoogle WorkspaceJAMFmacOSMobile Device Management (Mdm)Office 365OktaSsoWindows 10Windows 11ZendeskZoom
HR Tech • Information Technology • Professional Services • Sales • Software
Leads payroll services and operations across the US and UK, owning strategy, implementation, customer outcomes, revenue, and P&L. The role builds scalable payroll delivery models, improves operational excellence, partners with Product and Customer Success, and develops a high-performing organization. It also drives payroll market growth, retention, expansion, and the use of AI and automation to improve service delivery.
Top Skills:
AIAutomationHrisSaaS
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Generative AI
Serve as business operations analyst for Pay TV stability and CX optimization: monitor KPIs, diagnose root causes, validate launch readiness, surface data-driven insights to improve agent tools and performance, and drive AI/automation initiatives to reduce issue impact and speed resolution.
Top Skills:
AIAlarming SystemsAutomationDashboardsDirect Broadcast SatelliteSet-Top Box TechnologySymbolic Reasoning
eCommerce
Provides seasonal customer support through email, live chat, and phone, resolving product, ordering, payment, website navigation, and delivery issues. Handles escalations, contacts shipping carriers, and delivers accurate, empathetic responses. Supports Customer Experience initiatives, identifies improvement opportunities, and works assigned evening, weekend, and holiday shifts throughout the full seasonal contract. Requires reliable attendance, strong communication, problem-solving skills, and comfort using multiple support technologies.
Top Skills:
Ai-Powered Customer Support ToolsEcommerce PlatformsEmail Support PlatformsLive ChatZendesk
eCommerce
Provide empathetic email and live-chat support for product, order, payment, and technical issues; upsell thoughtfully; monitor fulfillment; surface customer insights; support fraud detection, promo code management, and CX process improvements.
Top Skills:
Google SuiteLookerZendesk
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Cloud • eCommerce • Information Technology • Professional Services • Software
Serve as first contact for customers via phone, email, chat; troubleshoot and resolve software installation, configuration, integrations, licensing, and connectivity issues; manage cases to SLA, document solutions, escalate complex issues, contribute to knowledge base, and leverage AI tools to accelerate and automate support tasks.
Top Skills:
AWSChatgptDnsEdiFirewallsFtpGeminiGCPHTTPHttpsIntegration PlatformsLinuxMftAzureMicrosoft CopilotSalesforceScriptingServicenowSftpSmtpSQLSshTcp/IpWindowsZendesk
Edtech • Social Impact
Connect individually with students to assess interest in returning to school, build rapport, schedule Success Coach meetings, document progress in a CRM, manage high call volume and multi-channel outreach, collaborate with university partners, and use data to prioritize outreach.
Top Skills:
CRMSalesforce
Cloud • Security • Software • Cybersecurity • Automation
Serves as strategic partner and force multiplier to the Chief Revenue Officer, driving revenue leadership operations, strategic planning, goal tracking, executive and board communications, customer and partner engagement, and cross-functional resolution of business priorities. The role manages CRO office initiatives, optimizes executive time, builds scalable operating processes, and coordinates with senior leaders across Sales, Finance, Operations, People, and other teams.
Top Skills:
Salesforce
Cloud • Security • Software • Cybersecurity • Automation
Lead GitLab's pipeline growth strategy and operating cadence to drive predictable, scalable pipeline and revenue outcomes. Partner cross-functionally to set targets, capacity plans, and program mix; define global pipeline standards, hygiene, and taxonomy; run pipeline reviews and governance; and deliver analytics, dashboards, and recommendations to improve forecast accuracy, conversion, velocity, and execution quality across inbound, outbound, partner, and expansion motions.
Top Skills:
AILookerSalesforceTableau
Healthtech
Serve as the Tier 1 IT helpdesk’s first point of contact, triaging and resolving employee technology issues through Linear, Slack, email, and chat. Troubleshoot accounts, passwords, hardware, printers, mobile devices, email, and business applications. Administer Google Workspace accounts and device access, support onboarding and offboarding, provision hardware, track inventory, document resolutions, maintain knowledge base content, and escalate complex issues with complete documentation.
Top Skills:
Context-Aware AccessGoogle Endpoint ManagementGoogle WorkspaceJIRALinearmacOSMicrosoft 365Mobile Device Management (Mdm)ServicenowSlackWindows
Digital Media • Gaming • Software • Esports • Automation
Provide customer support via live chat, phone, and email; investigate and resolve account and betting inquiries using internal tools; escalate issues as needed; follow policies, licensing, and responsible gambling practices; collaborate with teams and participate in an 8-week training program and ongoing development.
eCommerce • Mobile • Payments
The Customer Experience Analyst supports Customer Operations by administering tools such as Zendesk, identifying process improvements, coordinating cross-functional projects, translating stakeholder needs, documenting processes, and applying AI and automation to reduce manual work. The role also analyzes data, supports ambiguous initiatives, represents the Customer Experience team, and manages shifting priorities in a hybrid Denver environment.
Top Skills:
Ai Automation ToolsGoogle SuiteLookerModeZendeskZendesk Explore
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