Top Operations & Support Jobs in CO

Manage, investigate, and resolve attorney‑represented auto and homeowner bodily injury claims. Evaluate coverage, liability, damages; prepare for trials/hearings; coordinate with counsel; maintain reserves, file documentation, and refer suspicious claims to SIU. Provide claimant and policyholder communications and ensure secure financial processing and billing of counsel.

Lead design, build, and support of Salesforce for RevOps: implement declarative solutions, manage data quality, administer security and users, integrate GTM tools, build reports/dashboards, troubleshoot issues, document systems, and evaluate/implement AI capabilities to support sales and customer success teams.

Review and evaluate Group Life claim submissions for accuracy and completeness, process payments, respond to beneficiaries and policyholders via phone and written communications, ensure regulatory compliance and quality standards, mentor reviewers, and complete mandatory training and support tasks within turnaround times.

Screen and process incoming Group Life claims and related mail, enter and update claims in the FEGLI system, handle claimant calls and correspondence, produce letters, perform peer reviews, and meet quality and production metrics.

Provide high-level administrative support to senior executives across virtual and in-office/client sites. Manage schedules, coordinate meetings, handle confidential information, arrange travel and expenses, and use Microsoft Office, Google Workspace, WebEx, and social media tools. Apply a learning mindset, prioritize tasks, tailor communication, and support a global professional services network.

Provide fast, technically sound support for a B2B SaaS CRM via email, chat, and video. Troubleshoot APIs, integrations, and product issues; document bugs; contribute to documentation; advocate customer feedback to Product and Engineering; and help customers implement scalable workflows and best practices.

Lead end-to-end Revenue Operations for a high-growth B2B SaaS company: build GTM operating model, own forecasting and analytics, manage GTM systems (Salesforce/CPQ/marketing automation), drive AI automation, enable cross-functional alignment, and deliver executive revenue insights to scale enterprise sales.

Provide advanced end-user technical support and act as an escalation point. Administer user accounts, access control, Okta and Google Workspace; manage assets and onboarding; lead small-to-medium IT projects; document processes; train users and junior staff; troubleshoot macOS and Windows systems and networking; identify and implement process improvements.

Process and validate telecommunications orders (LSRs, ASRs, DSRs, broadband), resolve customer tickets, maintain order/status records, liaise with carriers and internal teams, perform QA on billing/orders, support onboarding/training, and drive process improvements and automation initiatives to improve service delivery.

Manage high-impact technical escalations, coordinate cross-functional teams to drive resolution, lead incident calls and executive communications, perform root-cause analysis, track trends, and lead improvement projects to prevent repeat issues and improve escalation response.

The Senior Manager, BDR Operations & Strategy will execute operational excellence and analytics for pipeline generation, enhance outbound processes, and improve data-driven decision-making across multiple departments.