Top Operations & Support Jobs in CO

Lead and transform the product support function: set strategy, build and retain high-performing teams and partners, implement AI-augmented support, own metrics and escalations, and evolve the support tech stack while driving cross-functional fixes.

Lead Business Controls for Global Operations (first line), implementing and executing 2LOD programs (RCSA, issue and supplier risk management, control testing). Advise senior leaders and partner with Compliance, Audit, and regulators; drive risk reporting, remediation, and continuous improvement to strengthen the control environment and support audits/exams.

Process and approve teller transactions, support customers and digital banking adoption, complete routine to moderately complex operational tasks, assist branch manager with scheduling and operations, resolve teller-line issues, escalate complaints, follow policies and compliance, identify potential fraud, and motivate team to meet business objectives.

Lead design, configuration, and 3rd-line support of global Windows desktop infrastructure (on-prem and cloud). Manage endpoint tooling, application packaging, patching, security, escalations, documentation (HLD/LLD/TDG), mentoring, and large-scale rollouts to ensure operational, secure, and compliant end-user platforms.

The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.

The role involves supporting HR Core Apps and Payroll systems, troubleshooting issues, leading application governance, and ensuring system reliability through monitoring and collaboration with various teams.

Provide first-line remote and on-site technology support for employees and contractors, troubleshoot hardware/software issues, use help-desk tools, escalate to higher-level teams, and ensure customer-focused resolution following PNC policies.

The Business Operations Manager II leads cross-functional business initiatives within Direct Sales, leveraging AI tools for efficiency and translating complex data for decision-making.

The Operations Analyst II will improve customer experiences by analyzing data, assisting with software updates, and collaborating with cross-functional teams to enhance operational performance.

The Executive Assistant manages administrative tasks for leadership, ensuring communication, operational efficiency, and support within a fast-paced corporate environment.

Lead and oversee all Bermuda operations for Coinbase, including outsourced vendors, regulatory and banking interactions, operational resilience, incident response, SLA and supervision frameworks, and first-line defense activities like launch assessments, audits, and regulatory examinations.

As Senior Manager, you will improve market performance, analyze data trends, manage KPIs, and drive marketplace strategy and operations enhancements.

The Senior Manager, Marketplace Strategy & Operations will improve market performance, analyze data for decision-making, and drive operational execution across a multi-market healthcare network.

The role involves leading the operational management of Short Term Disability claims, ensuring quality service and driving team performance while managing a team of specialists and managers.

Manage a team of On-Air Schedulers, overseeing 24/7 broadcast and digital operations, ensuring scheduling accuracy and staff coverage for NBC networks.