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Top Operations & Support Jobs in CO
Insurance • Financial Services
Handle inbound cancellation calls and outbound lapse-recovery contacts to retain life insurance policyholders. Assess situations, recommend solutions, document interactions, maintain product knowledge, adapt communication bilingually (English/Spanish), and meet call center KPIs for retention, quality, and attendance in a remote environment.
Top Skills:
ExcelMS OfficeMicrosoft OutlookMicrosoft Word
Fintech • HR Tech
Serve as a specialized tax operations contact, resolving payroll tax filing and payment issues for customers and tax agencies via phone and email. Track trends, surface feedback, and collaborate with CX teams to improve processes. Use AI platforms to streamline communications and enablement.
Top Skills:
Ai Platforms
Fintech • Mobile • Real Estate • Financial Services • PropTech
Serve as first-line member support via chat and ticketing, resolving entry-level issues (payments, loyalty), triaging and escalating complex cases, documenting interactions, collaborating with internal teams and BPO partners, staying current on product changes, and delivering patient, organized digital customer service.
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
Lead and coordinate a bilingual (Spanish/English) call center team, manage complex escalations, oversee daily operations and staffing, monitor KPIs (AHT, QA, adherence), deliver coaching and development, support hiring and training, and drive process improvements to ensure high-quality customer outcomes.
Top Skills:
ExcelMicrosoft PowerpointMicrosoft Word
Healthtech • Telehealth
Handle inbound patient calls to answer questions about prescriptions, refills, appointments, and account status. Document interactions, follow up via secure portal when needed, escalate clinical issues per protocol, and maintain HIPAA and patient safety standards. Part-time, phone-first role with potential conversion to permanent.
Top Skills:
Headset With MicrophoneReliable Internet (25 Mbps)Secure Patient Portal
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Artificial Intelligence • Legal Tech
Provide high-trust executive support to the General Counsel: manage a complex multi-timezone calendar, prepare meeting materials, coordinate travel, triage communications, support recruiting/onboarding, track projects in Notion/Asana, coordinate outside counsel and vendors, handle HR/compensation administration, manage documents in Google Drive, and process expenses. Must handle confidential legal and personnel matters with discretion.
Top Skills:
AsanaAshby (Ats)DocsDriveGc AiGmail)Google Workspace (CalendarGranolaHubspotNotionReclaim.AiSheetsSlackZoom
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Own and maintain the Propel PLM system to ensure accurate product data, BOMs, and integrations with ERP/CRM. Configure workflows, roles, and data structures; validate product and manufacturing documentation; support cross-functional teams; lead PLM projects; drive data quality improvements, user training, and continuous system enhancements to align PLM with production and supply chain operations.
Top Skills:
ApexCadCRMErpExcelGerbersJavaScriptPropel PlmSalesforceSchematicsVisualforce
Fintech • Financial Services
Provide personalized banking support across multiple branch locations, handling account openings, service requests, credit applications, teller transactions, and proactive outreach. Build customer relationships, identify needs, refer to specialists, use digital tools, and maintain compliance and risk controls while supporting branch operations.
AdTech • Cloud • Digital Media • Information Technology • News + Entertainment • App development
Operate and monitor 150+ channel streams, maintain on-air playlists, execute program/commercial/marketing changes, support live events and contingencies, ensure audio/video/captioning quality, troubleshoot on-air discrepancies, mentor peers, and follow NOC procedures to guarantee continuous, error-free broadcast playout.
Top Skills:
AmagiSnell Morpheus
Software
Provide technical support for New Relic APM agents (Java and .NET) and Alerts, troubleshoot complex installations/configurations, advocate customer needs to Product, contribute documentation/KCS, mentor teammates, and expand expertise across additional agents and observability tools.
Top Skills:
.NetApmAWSAws LambdaAzureAzure FunctionsDistributed TracingDockerElasticsearchGoJavaKubernetesLogstashNew RelicNode.jsOpentelemetryPHPPythonRuby
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Top Companies in CO Hiring Operations & Support Roles
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