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Top Operations & Support Jobs in CO
Information Technology
Leads managers and cross-functional customer-facing teams delivering technical services, onboarding, support, consulting, and engagement offerings. Owns service delivery strategy, scalability, governance, processes, KPIs, capacity planning, workforce strategy, budgeting, and operational performance. Serves as an executive escalation point, partners with senior leaders across business functions, and drives new service launches, automation, innovation, and continuous improvement. Requires extensive technical solution delivery, people leadership, strategic execution, and customer-facing service organization experience.
Top Skills:
Ai ToolsCloud PlatformsIt ServicesSaaS
Reposted 9 Hours AgoSaved
Agency • Logistics • Real Estate • Virtual Reality • Consulting • Hospitality • Data Privacy
Provides remote administrative support by managing emails, calls, calendars, meetings, travel arrangements, contact lists, spreadsheets, online records, market research, presentations, employee inquiries, and customer service. Requires strong communication, organization, time management, familiarity with cloud, VoIP, desktop-sharing, word-processing, spreadsheet, and online-calendar tools, plus a high school diploma.
Top Skills:
Cloud ServicesDesktop SharingGoogle CalendarMS OfficeSkypeVoip
Reposted 10 Hours AgoSaved
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
Lead district warranty and dealer service initiatives to improve customer retention by enforcing service policies, reducing warranty waste, managing goodwill claims, ensuring field action completion, conducting dealer audits and training, and supporting cross-functional and legal reviews. Maintain dealer relationships, host performance meetings, and execute business plans to meet district warranty and customer experience metrics.
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
Monitor real-time contact center volumes, agent adherence, and staffing; manage time-off and schedule adjustments; analyze trends in attendance and service metrics; recommend staffing optimizations; maintain confidential employee records and generate reports using workforce management tools and spreadsheets.
Top Skills:
AvayaExcelFive9GenesysGoogle SheetsGoogle WorkspaceMicrosoft WordNiceQueue Monitoring SystemsVerintWindowsWorkforce Management Software
Reposted 18 Hours AgoSaved
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Manage, investigate, and resolve attorney‑represented auto and homeowner bodily injury claims. Evaluate coverage, liability, damages; prepare for trials/hearings; coordinate with counsel; maintain reserves, file documentation, and refer suspicious claims to SIU. Provide claimant and policyholder communications and ensure secure financial processing and billing of counsel.
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Logistics • Marketing Tech • Software
Owns revenue operations strategy and GTM planning, including forecasting, annual planning, business reviews, incentive design, analytics, KPI dashboards, and performance insights. Partners with Finance, Product, and Operations to improve sales productivity, align headcount with revenue goals, and execute multi-quarter strategic workstreams. The role translates complex data into leadership recommendations and manages cross-functional projects in a fast-paced environment.
Top Skills:
BiCRMData Warehouse ToolsLookerOmniSalesforceSQLTableau
Big Data • Fintech • Mobile • Payments • Financial Services
Manage and optimize Ironclad and related contract management systems, including workflows, templates, approvals, integrations, data quality, reporting, and technical troubleshooting. Drive contract intake, lifecycle management, process improvement, knowledge management, training, and cross-functional legal technology initiatives. Build dashboards and support audits and special projects while partnering with Legal, Finance, Procurement, IT, and business stakeholders. The role focuses on legal operations and technology rather than substantive legal negotiation.
Top Skills:
APIsContentfulContract Management TechnologyGoogleIronclad ClmJIRANotionSalesforceSystem IntegrationsWorkflow AutomationZip
Insurance • Financial Services
Handle calls and emails from agency offices, accounts, and policyholders. Explain billing statements, assist users with the online billing system, research account issues, resolve complex billing questions, and support business owners and bookkeepers with invoices. Provide timely, high-quality customer service, manage stressful interactions, participate in phone rotation, and work independently in a remote environment.
Top Skills:
MS Office
eCommerce • Mobile • Payments
Manage campaign and advertising product setup, quality assurance, launches, troubleshooting, and workflow optimization. Collaborate with Engineering, Product, and other departments to resolve technical issues and improve processes. Support internal customers, training, app testing, resource maintenance, and business-critical on-call coverage, including nights and weekends.
Top Skills:
ExcelGoogle SuitePowerPointSalesforce
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
Provide front-line global IT support for ~2500 systems (primarily macOS), troubleshoot hardware/software/network issues, manage hardware asset lifecycle, administer SaaS tools, support AV and video conferencing, run onboarding/new-hire IT training, create knowledge content, and escalate to systems/network teams as needed.
Top Skills:
Av SystemsGoogle SuiteJAMFJsmmacOSMS OfficeOktaServicenowSlackSsoVdiVirus ScanWindows 10Workspace OneZoom
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