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Top Operations & Support Jobs in CO
Digital Media • Gaming • Software • Esports • Automation
Provide customer support via live chat, phone, and email; investigate and resolve inquiries using internal tools; follow policies and licensing requirements; escalate issues as needed; promote responsible gambling and contribute to internal improvement efforts.
Automotive • Greentech • HR Tech • Sales • Software
Lead and scale IT service desk operations, manage onboarding/offboarding and asset lifecycle, drive process improvement and automation using PowerShell/Power Automate/APIs and AI tooling, own vendor relationships, and ensure SLA performance, documentation, and SOC 2–aligned security/compliance support.
Top Skills:
Ai-Assisted ToolingAPIsAutomation PlatformsAzureChatgptClaudeEndpoint ManagementEntra IdMicrosoft 365Power AutomatePowershellSaas Administration
Fintech • Information Technology • Machine Learning • Software • Analytics • Financial Services
Support a core P&L by identifying operational problems, analyzing data (SQL, BI), building predictive models, driving cross-functional alignment, and owning end-to-end implementation to improve customer experience and revenue.
Top Skills:
Analytical ModelsBi ToolsSQL
Fintech • Insurance • Machine Learning • Analytics • Financial Services • Automation
Manage catastrophic and large-loss workers' compensation claims end-to-end: investigate, determine compensability, set reserves, control litigation, negotiate settlements (including structured settlements and MSAs), collaborate with stakeholders, mentor junior adjusters, and improve claims processes to achieve favorable outcomes and regulatory compliance.
Top Skills:
Google SuiteSlack
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Lead cross-functional initiatives to improve customer support experience by synthesizing frontline insights, prioritizing improvements, embedding in product development, and driving adoption of automation and AI. Own end-to-end delivery, define success metrics (CSAT, NPS, FCR, AHT), build a high-performing team, and influence senior leadership to scale support tooling and processes.
Top Skills:
AgileAi ToolsAutomation ToolsContact Center ToolingKnowledge Management SystemsSelf-Service PlatformsSupport Tooling
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Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
Lead and build the secured lending vendor oversight function, managing critical third-party lifecycle activities: inventory, risk tiering, due diligence, performance monitoring, issue remediation, contingency/exit planning, and producing exam-ready governance and reporting for bank partners and regulators.
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Provide high-judgment executive support to the Chief AI and Autonomous Systems Officer and ELT members: manage complex calendars, global travel, briefing materials, stakeholder communications, action-item follow-up, onboarding support, and continuous process improvements to increase executive leverage.
Top Skills:
Agentic ToolingGenaiGoogle CalendarGoogle Suite
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Provide end-to-end customer support via phone and digital channels for disability insurance inquiries. Use AI-powered tools and CRM systems to resolve complex policy, billing, and service issues, document interactions, escalate as needed, and participate in training and process improvement.
Top Skills:
Ai-Powered ToolsAutomated SummarizationCopilotCrm PlatformsKnowledge Bases
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Manage a team to achieve claims accuracy, customer centricity, and expense targets. Coach, remove barriers, analyze data, implement improvements, support quality assurance, and drive outcomes through performance management and process enhancements.
Fintech • HR Tech
Own inbound customer inquiries via phone (with email/chat flexibility), research complex benefits questions, collaborate cross-functionally to influence product, meet quality/productivity standards, and support peak-season overtime and blackout PTO periods.
Top Skills:
ConfluenceNice WorkstationSalesforceSlack
Fintech • Machine Learning • Payments • Social Impact • Software • Financial Services
Lead and develop a Platform Enablement team that bridges client-facing organizations and Engineering. Oversee escalation governance, triage efficiency, documentation strategy, telemetry-driven advocacy, process automation, and GenAI adoption to reduce MTTR and systemic platform friction. Serve as cross-functional translator for stakeholders and drive data-backed improvements to product and infrastructure.
Top Skills:
Browser DevtoolsCi/CdClaudeConfluenceCurlDatadogGeminiGithub CopilotInfrastructure-As-CodeJSONObservePostmanSQL
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