Top Operations & Support Jobs in CO

Provide inbound/outbound email and phone support via Zendesk, resolve guest and merchant issues, meet ticket and QA targets, escalate complex issues, communicate technical problems to development, and suggest process improvements.

Primary contact for high-value customers, building long-term relationships and delivering premium, high-touch service across phone, chat, email and web. Investigate and resolve gaming, payment and account queries, use back-office tools to record clear notes, adhere to compliance and Responsible Gambling policies, escalate issues, and collaborate with other teams. Shift work including weekends, holidays and full training provided.

The Procurement Intern supports vendor relationships and purchasing activities, managing contracts, processing purchase requests, maintaining records, and assisting in source activities within procurement operations.

Support branch operations and customer experience by processing teller transactions, resolving daily teller-line issues, assisting the branch manager with operational tasks and scheduling, identifying customer needs and potential fraud, and escalating concerns while adhering to policies and risk controls.

Provide Tier 2 hardware and software support for Samsara's IoT products, troubleshoot medium-to-high complexity issues, manage tickets, author knowledge base articles, partner with Engineering and Product teams, and meet SLA goals while supporting customers across hardware, mobile apps, APIs, and cloud services.

Lead Support Readiness and Quality Intelligence for Global Customer Support. Build AI-native workflows, design onboarding/upskilling programs, run QA and model validation, translate insights into coaching and KPIs (AHT, CSAT, time-to-proficiency), and align learning and quality to business priorities while managing and developing multi-functional teams.

Serve as the senior escalation point for complex issues on Scotchs Android POS platform and hardware. Diagnose software and hardware faults, analyze logs and network configs, support customers and Engineering to reproduce and resolve issues, maintain documentation and KB articles, assist with releases and hardware testing, and participate in on-call rotations for critical incidents.

Handle high-volume inbound and outbound calls to create and document service requests, schedule maintenance, assign dispatches, coordinate towing and vendors, and provide best-in-class customer service while following processes and improving dispatch capabilities.

Monitor live phone and chat customer interactions across Boost Mobile, DISH TV, OnTech, and Sling TV; evaluate and pilot AI-driven support tools; validate process and tool changes; synthesize frontline observations into data-backed recommendations; act as SME for Wireless and PayTV to improve agent tools, workflows, and customer experience.

The role involves managing production readiness and scheduling activities for aerospace products, coordinating cross-functional teams, and ensuring material and engineering changes are on track.

The Senior Executive Assistant provides strategic and operational support to C-level executives, managing calendars, travel, communications, and confidential information while ensuring operational efficiency across multiple initiatives.