Top Operations & Support Jobs in CO

Provides executive and personal support to the CEO and Chief Scientist, managing calendars, projects, family-office administration, financial records, vendors, home operations, travel, and occasional childcare transportation. The role improves workflows through AI and technology, coordinates business entities and advisors, protects executive priorities, handles confidential information, and independently manages competing deadlines. Requires in-person availability in Colorado Springs, flexible emergency support, reliable transportation, and eligibility for a Secret security clearance.

Provides B2B client support by answering inquiries, fulfilling requests, resolving problems, navigating multiple databases, organizing workflows, and maintaining strong customer relationships. The role also involves identifying process improvements and proactively recommending relevant services. Candidates need customer service or administrative experience, strong communication, organization, multitasking, problem-solving, computer, and Microsoft Office skills. Salesforce experience is a plus.

Provides first-level technical support for hardware, software, network, A/V, and peripheral issues. Installs and maintains equipment, manages user accounts and permissions, documents tickets, escalates complex problems, maintains IT inventories and software licenses, trains employees, supports IT projects, and ensures compliance with IT policies. Requires strong troubleshooting, communication, customer service, organization, and problem-solving skills.

Oversee financial reporting for clients in construction, manage teams, prepare budgets, and analyze financial data. Ensure quality and improve operational efficiencies.

Build and improve Commercial Operations processes, workflows, governance, reporting, and systems. Partner with sales, finance, data, technology, and business teams to translate needs into scalable solutions. Support deal workflows, segmentation, territories, pricing, quotas, and incentives while leading cross-functional initiatives from discovery through adoption and creating guidance for new ways of working.

Supports bank branch operations by processing and approving teller transactions, resolving customer and employee concerns, minimizing operational risk, and assisting with scheduling and daily activities. Provides customer service, introduces digital banking solutions, identifies financial needs, detects potential fraud, and helps motivate branch staff while following established policies and procedures.

Build and lead Pallet’s revenue operations function, establishing scalable sales processes, reporting, dashboards, forecasting, pipeline inspection, CRM discipline, territory management, lead routing, account allocation, and commission administration. Partner with Sales, Marketing, and Finance leadership to improve funnel execution, data quality, attribution, accountability, and forecast accuracy as the company scales its B2B SaaS revenue engine.

Own go-to-market readiness and customer journey operations across the enterprise SaaS lifecycle. Design scalable workflows spanning sales quoting, provisioning, implementation, support, renewal, and expansion. Lead cross-functional programs, create field enablement assets such as SOW templates and delivery playbooks, establish launch governance, and translate field feedback into product roadmap improvements. The role requires influencing Product, Sales, Services, Customer Success, and Operations leaders without direct authority.

Provide executive administrative support by managing complex calendars, domestic and international travel, expenses, events, documents, and changing priorities. Coordinate with stakeholders, arrange client visits, support office operations and employee activities, maintain confidential information, and assist with projects, onboarding, facilities needs, supplies, and internal controls. The role requires strong organization, communication, discretion, judgment, teamwork, and adaptability in a fully onsite environment.

Leads revenue and go-to-market strategy across segmentation, sales coverage, monetization, market expansion, pricing, packaging, and investment priorities. Builds models, analyses, and decision memos; advises senior Sales, Finance, and Product leaders; translates customer and field insights into product and commercial recommendations; and partners with Field Operations and Enablement to execute multi-quarter changes.

Provide first-line technical support to enterprise customers using Dragos cybersecurity products. Triage and resolve common issues, troubleshoot customer environments, document cases, support upgrades and configuration changes, and escalate complex problems while retaining ownership. Use AI tools responsibly, contribute technical knowledge-base content using KCS practices, and participate in a monthly weekend on-call rotation. The role requires strong communication, troubleshooting ability, Linux and networking familiarity, and U.S. citizenship.