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Top Operations & Support Jobs in CO
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Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
Lead planning, operating cadence, and reporting for a unified Enterprise Growth business. Drive cross-functional program management across Sales, Product, Marketing, Finance, RevOps, and external partners to execute funnel, pricing, lifecycle, and conversion initiatives. Build dashboards, KPIs, playbooks, and vendor management processes to support FY27 targets and prove the operating model. Prepare leadership reviews and coordinate forecasting, risks, and decisions to improve accountability and execution.
Fintech • HR Tech
Resolve payroll tax notices for customers by researching discrepancies, communicating with tax agencies, documenting cases, collaborating with cross-functional teams, using AI tools, and managing a daily queue to deliver exceptional customer outcomes.
Insurance • Financial Services
Process reinstatement transactions and agent bonuses using multiple systems, track and follow up on transactions, prepare weekly status reports, perform Premium Adjustment Waiver and WOP Reversal processing, notate and process assigned policies, and support Customer Retention with clerical and ad hoc tasks while adhering to departmental policies.
Top Skills:
MainframeMs AccessExcelMs Word
Software
Lead and manage the Dispute Defense team to minimize chargeback risk and fraud, oversee dispute responses and collections, ensure timely submissions, monitor chargeback ratios, report win rates, collaborate with processing partners, and drive process improvements and AI-driven automation to reduce manual workflows.
Top Skills:
Ai ToolsGmailGoogle DocsGoogle DriveGoogle SheetsExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft Word
Aerospace • Hardware • Information Technology • Robotics • Defense • Utilities
Lead and optimize IT technical support operations, manage and develop support teams, implement ITIL-aligned processes, oversee ticketing and asset management, maintain security/compliance, manage vendor relationships and budgets, and drive continuous improvement and self-service solutions.
Top Skills:
It Asset ManagementItilKnowledge Base SystemsSupport Ticketing Systems
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Financial Services
Provide first-line support via live chat and service requests, troubleshoot hardware, software and network issues using diagnostic tools and runbooks, document outcomes, and contribute process improvement feedback to maintain high customer satisfaction and minimize downtime.
Top Skills:
Hardware TroubleshootingIncident ManagementLive ChatNetworkingRunbooksService Request ManagementSoftware Troubleshooting
Information Technology • Cybersecurity
Serve as the primary technical support contact for customers: troubleshoot Windows and macOS issues, configure and debug antivirus and management tools, escalate incidents, follow up to resolution, update documentation, and continuously learn product and internal procedures to maintain high CSAT.
Top Skills:
AntivirusBashGpomacOSWindowsProcess ExplorerProcmonRmmSccmTerminalWindows Internals
Big Data • Cloud • Software • Database
Lead Americas corporate travel program strategy and operations, managing vendors, costs, compliance, traveler experience, and regional policy localization. Partner with Finance, HR, Procurement, Security, and stakeholders to drive savings, supplier adoption, risk management, and program governance.
Top Skills:
AmexBrexConcurGoogle SheetsNavanNetSuite
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Generative AI
Lead Experience Specialist supervisors and teams to transform frontline observations into data-backed recommendations. Drive project management, AI tool testing/integration, data analysis and visualization, executive presentations, stakeholder relationships, and supervisor development to deliver customer-centric operational strategy.
Top Skills:
Generative Ai PlatformsGoogle SuiteMS Office
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As Sr. Manager of Services Partners at Samsara, you will recruit and manage services partners while developing strategic initiatives and improving operational efficiency across the partner network.
Top Skills:
Cross-Functional CollaborationP&L ManagementProject ManagementStrategic Planning
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