Top Operations & Support Jobs in CO

Provide administrative and real-time support to sportsbook traders across pre-game and in-play events. Monitor live events and competitor odds, verify and create events, investigate and escalate issues, and liaise with internet/telephone operations and external content providers. Work flexible hours including weekends, evenings, and public holidays.

Provide technical support and escalations for payroll customers: troubleshoot payroll runs, taxes, benefits, integrations, and data flows; advise on payroll configurations and compliance; partner with Product and Engineering to drive improvements and prevent payroll risks.

Lead a Tier 2 Money Advanced Care team (10–12) to resolve complex banking, disputes, and money-movement escalations. Coach team members, drive continuous improvement, use data and AI/automation to improve workflows, partner cross-functionally, and deliver timely, compliant, customer-centered outcomes.

Provide onsite enterprise IT support for workstations, servers, networks, and endpoints. Manage AD and core services, remediate security incidents, support Wi‑Fi and LAN, maintain servers and virtualization, implement compliance controls, and deliver user training and documentation to improve productivity and reliability.

Guide aspiring insurance agents through state licensing by managing a large pipeline, communicating requirements, maintaining MS Access records, making inbound/outbound calls, and updating supervisors and agency partners on progress and changes.

Create and maintain technical knowledge articles, troubleshooting guides, runbooks, decision trees, and training materials to improve support case resolution. Partner with SMEs, analyze case trends, capture repeatable troubleshooting workflows, maintain content quality, and prioritize a backlog of enablement requests to enhance Support efficiency and escalation accuracy.

Lead global calibration, measurement test equipment, and procurement processes across integrated laboratories. Harmonize procedures, ensure ISO 17025 compliance, manage equipment lifecycle and procurement standards, define KPIs, drive continuous improvement, and embed equipment workflows into digital platforms while engaging stakeholders to ensure adoption and governance.

Lead regional field operations for fire apparatus and equipment inspections, ensuring UL and NFPA compliance, managing budgets, staffing, scheduling, fleet, and accreditation. Drive business growth with sales and product teams, oversee pricing, bids, contracts, and continuous improvement while providing technical escalation and client engagement.

Lead escalation point for enterprise service desk: provide multi-channel (chat/ticket/phone) technical support, troubleshoot hardware/software/network issues, manage incidents in ServiceNow, coach junior analysts, identify process improvements, and uphold security and customer service standards in a remote environment.

Support Wireless Skills by analyzing calls and KPI trends, identifying root causes, developing agent tools and training, acting as a technical SME for LTE/4G/5G and mobile devices, partnering cross-functionally to increase self-serve and AI-driven solutions, and delivering data-driven insights using Tableau, Snowflake, and Databricks.

Design, govern, and centralize end-to-end operational workflows and business rules across CXO systems. Diagnose inefficiencies, coordinate deployments with CCB/PMO, enable AI-driven automation, and drive change management to improve agent and customer experience.

Lead aftersales performance across the Tulsa district by partnering with dealers to execute GM Aftersales programs, drive revenue and KPIs, analyze performance, develop business plans, resolve customer and warranty issues, and provide onsite coaching. Requires data-driven recommendations, strong fixed-ops expertise, and up to 50% regional travel.

Field leadership role driving aftersales performance across a Nebraska district. Partner with dealership leadership to execute Customer Care & Aftersales initiatives, improve customer satisfaction, grow revenue, analyze performance, develop business plans, resolve warranty and service issues, and deliver on KPIs through data-driven insights and frequent onsite engagement.