Top Operations & Support Jobs in CO

The Chief of Staff supports the Enterprise GM by driving multi-year strategy, cross-functional alignment, resource allocation, operating-model design, governance, and organizational transformation. The role provides executive-level counsel, synthesizes insights across business areas, coordinates strategic initiatives, improves collaboration and operational excellence, and addresses systemic organizational challenges. Success requires influencing senior executives, managing complex stakeholder relationships, and executing company-level change across a global organization.

Coordinates office services, purchasing, payroll-related activities, records control, invoices, purchase orders, reports, budgets, employee interviews and orientations. Maintains administrative systems, interprets operating policies, compiles operational and financial information, supports special events, and uses office software to organize and format data. Requires strong communication, computer, organizational, and teamwork skills, with flexibility for a 40-hour workweek and overtime.

Provides technical customer support for Dealertrack Dealer Management Software. Troubleshoots client issues, analyzes dealership transaction documents, configures and codes forms, adds data bindings, resolves validation and calculation errors, documents cases, manages escalations, and maintains client relationships. The role requires phone-based support, analytical problem-solving, attention to detail, schedule flexibility, and proficiency with Microsoft Office. Knowledge of JavaScript and Dealertrack DMS is preferred.

Supports revenue operations by maintaining go-to-market policies, rules of engagement, documentation, and data. Responds to policy questions, assists with dispute resolution, applies established policies, identifies process gaps, and coordinates with sales, compensation, strategy, and systems teams. This remote entry-level role requires careful data review, organization, clear communication, and consistent policy application.

Leads company-wide business operations, planning cadences, resource allocation, strategic initiative execution, executive reporting, and operational analytics. Partners with the CEO, ELT, Finance, and People teams to translate strategy into goals, headcount plans, and measurable execution. Builds and manages a centralized team of program managers and business operators, improves decision-making infrastructure, and advances AI-driven automation across operating processes.

Develops strategy and operations for the Loyalty & VIP Growth organization by building roadmaps, scalable processes, KPI frameworks, competitive intelligence, and data-driven recommendations. Identifies AI and automation opportunities, builds productivity tools and agents, and partners cross-functionally to execute strategic initiatives and improve business performance.

Supports customers by phone and digital channels, resolving complex insurance, policy, coverage, billing, and service inquiries. Applies guidelines, documents interactions accurately, protects customer information, validates AI-generated summaries, escalates sensitive issues, and coordinates with internal teams. The role requires clear communication, judgment, compliance awareness, and participation in training for insurance products, systems, and AI-enabled service tools.

Build and lead Apollo’s Partner Operations function within Revenue Operations. Own partner operating models, systems architecture, data quality, attribution, reporting, lifecycle instrumentation, deal registration, commercial operations, and revenue-share coordination. Translate partnership strategy into scalable processes and cross-functional requirements across Systems, Data, Finance, Legal, and Partnerships. Use analytics, automation, and AI to improve partner performance, operational efficiency, and revenue visibility.

Own end-to-end business systems analysis for Salesforce CPQ, Revenue Cloud, and the Quote-to-Cash ecosystem. Gather requirements, define processes, conduct fit-gap analysis, design scalable solutions, plan and execute testing, document workflows, train users, and provide post-launch support. Analyze data, assess downstream impacts, facilitate Agile ceremonies, and use AI tools and Salesforce AI capabilities to accelerate delivery and improve seller and partner experiences.

Processes product provisioning and deprovisioning requests, fulfillment events, entitlement and compliance data, and quality checks. Reviews discrepancies affecting customer access, billing, revenue recognition, and reporting; researches issues, documents findings, and escalates exceptions. Supports Quote-to-Cash activities, recurring deadlines, process documentation, and timely software and license delivery using internal systems, BI tools, Excel, and AI-enabled productivity tools.