Top Operations & Support Jobs in CO

Manage initial long-term care eligibility determinations by reviewing medical and policy documentation, conducting detailed information-gathering calls, composing decision letters, communicating outcomes to policyholders, and partnering with medical, legal, and customer resources. Maintain timely, compliant, and well-documented case files and represent the company in deposition or trial when required.

Lead and coach a team of Customer Care Specialists, resolve complex escalations (including fraud), provide advanced technical support, analyze feedback and trends, drive process improvements, and optimize AI-powered tools and contact center systems to improve customer experience.

Provide Tier 2 hardware and software support for Samsara's IoT products, troubleshoot medium-to-high complexity issues, manage tickets, author knowledge base articles, partner with Engineering and Product teams, and meet SLA goals while supporting customers across hardware, mobile apps, APIs, and cloud services.

Maintain and remediate Windows Server and workstation security in isolated environments: apply patches and STIGs, remediate vulnerabilities using Tenable/SCAP, support VDI/VMware, use SCCM/MECM occasionally, administer Group Policy, troubleshoot Windows stability and application services, and collaborate with security, customers, and teams while working on-site full time.

Manage and support multi-vendor enterprise storage arrays (Dell, HP, NetApp), backups and tape libraries, SAN zoning/LUN provisioning, storage performance/capacity monitoring, migrations and restores, VDI support, firmware/patch management, data center cabling/configuration, on-call and after-hours maintenance, and coordinate with security and internal customers in a secure environment.

The Senior Master Demand Scheduler will execute the demand S&OP cycle, managing production schedules, resolving conflicts, and improving scheduling processes within aerospace and defense.

Manage project plans and deliverables for manufacturing digital transformations, collaborating with cross-functional teams and customers, while ensuring communication and organization throughout the process.

The Claims Adjuster manages workers' compensation claims end-to-end, ensuring legal compliance, mitigating exposure, and providing excellent customer service to agents and clients.

The Implementation Director leads strategic healthcare technology implementations, ensuring successful project execution, client engagement, and process improvement. This role demands strong communication and problem-solving skills, along with experience in complex healthcare environments.

Process reinstatement eligibility and transactions for Liberty National, track and follow up on tasks, handle premium adjustment waivers and WOP reversals, prepare weekly status reports, notate and process assigned policies, and perform other clerical duties while adhering to departmental policies.

Guide aspiring insurance agents through state licensing by managing a large pipeline, communicating requirements, maintaining MS Access records, making inbound/outbound calls, and updating supervisors and agency partners on progress and changes.

Provide high-level administrative support to the Chief Revenue Officer: manage complex calendars and domestic/international travel, coordinate meetings and events, handle confidential information, capture meeting minutes, reconcile expenses, support special projects, and collaborate with cross-functional teams and other executive assistants to ensure seamless operations.