Top Operations & Support Jobs in CO

As Senior Manager, you will improve market performance, analyze data trends, manage KPIs, and drive marketplace strategy and operations enhancements.

The Senior Manager, Marketplace Strategy & Operations will improve market performance, analyze data for decision-making, and drive operational execution across a multi-market healthcare network.

The role involves leading the operational management of Short Term Disability claims, ensuring quality service and driving team performance while managing a team of specialists and managers.

Manage a team of On-Air Schedulers, overseeing 24/7 broadcast and digital operations, ensuring scheduling accuracy and staff coverage for NBC networks.

The Revenue Operations Manager oversees revenue operations' health, manages direct reports, addresses billing issues, aligns finance, and improves processes across teams.

The Executive Assistant will support VPs across Business Systems, Support, and Data by managing schedules, logistics, and communications, ensuring prioritization of tasks in a fast-paced, remote environment.

As Sr Manager of Customer Experience Operations at GitLab, you will lead operations teams, partner across departments, and drive process improvements in customer success and financial operations.

Lead a global End User Services team delivering 24/5 support for GitLab's SaaS toolstack. Own EUS strategy, incident/request/problem/change management, SLAs, CSAT, asset and SaaS lifecycle, and scale support via automation, self-service, and AI. Partner cross-functionally with People, Security, IT Engineering, Workplace, Finance, and Procurement to optimize onboarding, tooling, vendor relationships, and operational KPIs.

Lead and optimize a pre-charge off small business collections team by setting strategic goals, driving KPI performance, leveraging data to improve processes, coaching and recruiting high-performing staff, improving dialer efficiency, ensuring regulatory compliance, and executing strategic initiatives across the organization.

Lead IT Service Management and End-User Computing operations, manage ITSM/Service Desk team and managed services partners, own Microsoft 365, Entra ID, Intune, Jamf, ServiceNow, Jira, and Amazon Connect platforms, drive automation and AI-assisted service delivery, oversee vendor/licensing/telephony, and improve operational efficiency and employee technology experience.

The Senior Manager of Enterprise Business Systems oversees the strategy, implementation, and optimization of enterprise applications, leading a team for full lifecycle management, ensuring system delivery, and fostering cross-functional collaboration.

Remote fraud prevention role supporting Autotrader and Kelley Blue Book marketplaces. Investigate flagged listings, validate sellers, analyze transactional patterns, execute mitigation actions, handle escalations, review documentation, and document outcomes. Participate in projects, backup team functions, and ongoing training to reduce fraud risk and protect marketplace integrity. Requires shift availability including rotational Saturdays.

Provide best-in-class travel support across chat, call, and email; manage hotel, flight, car and rail bookings; maintain supplier and system knowledge; resolve issues within SLA; advise on fares, ticketing, and compliance; provide feedback to product teams and meet performance metrics.