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Top Operations & Support Jobs in CO
Fintech • Legal Tech • Software • Financial Services • Cybersecurity • Data Privacy
Provide B2B client support by answering inquiries via phone and electronic channels, managing workflows, navigating multiple databases, resolving problems, recommending process improvements, and maintaining/growing client relationships. Work Monday–Friday on Hawaii time with required training hours.
Top Skills:
ExcelMS OfficeSalesforceWord
Fintech • Legal Tech • Software • Financial Services • Cybersecurity • Data Privacy
Lead and manage the ServiceNow CMDB and ITOM programs to ensure a single source of truth for assets and services. Oversee CMDB design, data quality, CSDM alignment, Discovery and Service Mapping, ITOM roadmap, reporting, governance, and stakeholder engagement. Manage cross-functional teams, enforce code standards, and drive continuous improvement to meet business and operational needs.
Top Skills:
CmdbCsdmDiscoveryEvent ManagementItilItsmOperational IntelligenceOrchestrationService MappingServicenowServicenow AutomationServicenow IntegrationsServicenow ItomServicenow WorkflowsSpm
Big Data • Fintech • Mobile • Payments • Financial Services
Coordinate operational and logistical execution of internal events for a global, remote-first company: manage travel, venues, catering, vendors, registration, budgets, invoices, and on-site support while improving processes and leveraging event technology.
Fintech • Financial Services
Manage payment settlement pipeline and exception reporting, communicate with creditors and agencies to clear payment issues, obtain documentation and proof of payment, maintain banking ledgers, attach documents in Salesforce, handle clerical tasks, multitask under deadlines, and support special projects and escalations.
Top Skills:
AdobeExcelMicrosoft WordOutlookPowerPointSalesforce
Fintech • Information Technology • Machine Learning • Software • Analytics • Financial Services
Participate in a 4-week training program, then handle inbound customer calls: answer questions, process payments, create payment plans, update accounts, and deliver empathetic, accurate service via phone and written communication.
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Fintech • Insurance • Machine Learning • Analytics • Financial Services • Automation
Lead and scale Pie's claims adjudication function for workers' compensation across jurisdictions. Own strategy execution, team structure, KPIs, budgets, large-loss settlements, regulatory compliance, and claims technology adoption. Partner with Claims, Underwriting, Actuarial, Product, Finance, Legal and external stakeholders to drive improved claims outcomes, loss ratios, and customer experience while building senior talent and governance for adjudication operations.
Artificial Intelligence • Hardware • Healthtech • Software
Lead and scale Inspiren's end-to-end product support and contact center operations for hardware and software products. Set strategy, build contact center infrastructure, implement monitoring/alerting and AI/automation, drive proactive issue detection, translate support insights into product improvements, and develop a high-performing team to support expansion into new markets and care settings.
Top Skills:
Agentic-AiAIAnalyticsCall RoutingContact Center OperationsEscalation ManagementMonitoring And AlertingTriage Workflows
Artificial Intelligence • Productivity • Software • Automation
Run and maintain Zapier's incident program operations: manage incident tooling and on-call systems, build AI-powered automations and dashboards, maintain runbooks and enablement, operate reporting and observability, coordinate cross-functional stakeholders, and drive continuous improvement to keep incident response reliable and scalable.
Top Skills:
APIsClaudeCodaCopilotCursorDatabricksDatadogGitlabGoogle WorkspaceGrafanaGraylogIncident.IoJIRALookerOpensearchPagerdutyPrometheusSlackSlack ApisSQLZapier AiZendesk
Security • Cybersecurity
The Senior Manager of Enterprise Business Systems oversees the strategy, implementation, and optimization of enterprise applications, leading a team for full lifecycle management, ensuring system delivery, and fostering cross-functional collaboration.
Top Skills:
APIsBoomiETLJIRAN8NNetSuiteSalesforceSalesforce CpqWorkato
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
Lead revenue operations for sales, account management, and customer success by owning processes, metrics, and ad-hoc analysis. Optimize tools (Salesforce, Outreach, HubSpot), integrate people/process/systems strategies, escalate and resolve revenue issues, and provide data-driven insights to support growth and executive decision-making.
Top Skills:
ExcelHubspotLookerOutreachSalesforceTableau
Healthtech • Information Technology • Security • Software • Cybersecurity
Create and maintain technical knowledge articles, troubleshooting guides, runbooks, decision trees, and training materials to improve support case resolution. Partner with SMEs, analyze case trends, capture repeatable troubleshooting workflows, maintain content quality, and prioritize a backlog of enablement requests to enhance Support efficiency and escalation accuracy.
Top Skills:
Case Management SystemsCrm PlatformsItilKcsKnowledge Management Systems
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