Top Operations & Support Jobs in CO

34 Minutes AgoSaved
Hybrid
Denver, CO, USA
45K-50K Annually
Entry level
45K-50K Annually
Entry level
Artificial Intelligence • Cloud • Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Supports the onboarding of new insurance agents by advancing contracts, tracking background checks and fingerprints, reviewing documentation, resolving data gaps, communicating status updates, and processing system-integration forms. Provides administrative support to the Managing Partner, including phone assistance, calendaring, and executive correspondence. Requires strong customer service, organization, communication, data-entry accuracy, Microsoft 365 proficiency, and discretion with sensitive information.
Top Skills: Contracting SystemsExcelMicrosoft 365OutlookTeamsWord
Reposted 3 Hours AgoSaved
In-Office
Englewood, CO, USA
63K-83K Annually
Junior
63K-83K Annually
Junior
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Generative AI
Serve as business operations analyst for Pay TV stability and CX optimization: monitor KPIs, diagnose root causes, validate launch readiness, surface data-driven insights to improve agent tools and performance, and drive AI/automation initiatives to reduce issue impact and speed resolution.
Top Skills: AIAlarming SystemsAutomationDashboardsDirect Broadcast SatelliteSet-Top Box TechnologySymbolic Reasoning
Reposted 5 Hours AgoSaved
In-Office
Lakewood, CO, USA
16-29 Hourly
Junior
16-29 Hourly
Junior
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Handle 60-80 inbound calls daily to assist patients with medication refills, referrals, scheduling, chart troubleshooting, and demographic updates. Document interactions, escalate clinical needs to staff, and complete training/orientation. Work full-time on assigned 8-hour shifts with potential overtime and transition to remote after orientation.
Top Skills: High-Speed InternetWindows
6 Hours AgoSaved
Remote or Hybrid
US
88K-123K Annually
Senior level
88K-123K Annually
Senior level
Information Technology
Owns AI opportunity intake, qualification, routing, and assignment operations. Manages CRM configuration, dashboards, KPI reporting, SLA tracking, data hygiene, audits, and lead-flow process improvements. Partners with business consultants, technical teams, revenue operations, and practice leaders to develop agentic workflow automation with human oversight. Routes qualified opportunities, resolves stalled or escalated leads, documents requirements, and uses performance data to improve routing accuracy, speed, and pipeline visibility.
Top Skills: Ai/MlCRMSalesforce
YesterdaySaved
In-Office or Remote
Boulder, CO, USA
50-58 Hourly
Mid level
50-58 Hourly
Mid level
Artificial Intelligence • Edtech • Productivity • Business Intelligence • Consulting
Manage and enhance Salesforce Sales Cloud and Experience Cloud, including configuration, automation, user access, security, data governance, reports, dashboards, deployments, troubleshooting, and user support. Train and onboard users, document processes, assess release impacts, use AI assistants, and collaborate with stakeholders on system improvements and strategic initiatives within an Agile team.
Top Skills: Ai AssistantsIntercomMarketoPandadocSalesforceSalesforce Data LoaderSalesforce Experience CloudSalesforce FlowSalesforce Sales CloudTableauVersion-Controlled Deployment
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YesterdaySaved
Remote
USA
54K-80K Annually
Entry level
54K-80K Annually
Entry level
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Provide empathetic customer support to healthcare providers and patients through email, live chat, and phone. Resolve approximately 40 daily operational and technical inquiries, explain Headway’s products and insurance practices, de-escalate challenging situations, and identify customer experience improvements. The role requires weekend availability, remote work from a quiet private workspace, and strong communication, judgment, problem-solving, and goal-oriented performance.
Top Skills: EmailLive ChatPhone
YesterdaySaved
Remote
USA
110K-130K Annually
Senior level
110K-130K Annually
Senior level
Edtech • Social Impact • Software
Lead and develop Ellevation’s Product Support team, establishing service standards, SLAs, metrics, workflows, and training. Own and optimize Zendesk, scale self-service, and drive operational improvements. Coordinate bug triage and major incident communications across Support, Customer Success, Product, and Engineering. Use support insights to improve products and processes while coaching a high-performing team through change.
Top Skills: IntercomSlackZendesk
Reposted YesterdaySaved
Remote
USA
Junior
Junior
Insurance • Financial Services
Handle calls and emails from agency offices, accounts, and policyholders. Explain billing statements, assist users with the online billing system, research account issues, resolve complex billing questions, and support business owners and bookkeepers with invoices. Provide timely, high-quality customer service, manage stressful interactions, participate in phone rotation, and work independently in a remote environment.
Top Skills: MS Office
YesterdaySaved
In-Office
Denver, CO, USA
46K-52K Annually
Entry level
46K-52K Annually
Entry level
Digital Media • Gaming • Software • Esports • Automation
Manage and monitor sportsbook website and mobile-app content, including classification pages, offers, localized content, and live streams. Coordinate with scheduling, analysis, trading, and communications teams to ensure sporting events are accurately prioritized, promoted, compliant, and current across regulated markets. The role requires strong sports knowledge, attention to detail, organization, communication, and the ability to work under pressure during flexible evening and weekend hours.
Top Skills: Desktop PlatformsLive StreamingMobile Platforms
YesterdaySaved
Remote
USA
Mid level
Mid level
Healthtech
Provides Tier 2 IT support and serves as the escalation point for complex hardware, software, network, access, and identity issues. Administers Google Workspace or Microsoft 365, endpoint management, device deployments, patching, and security. Performs root-cause analysis, supports business applications, mentors Tier 1 staff, maintains documentation and runbooks, coordinates vendor resolutions, analyzes ticket trends, and contributes to IT projects and process improvements.
Top Skills: ClearfeedContext-Aware AccessDhcpDnsEndpoint SecurityGoogle Apps ScriptGoogle WorkspaceJIRALinearmacOSMdmMicrosoft 365PowershellPythonServicenowSlackVpnWindows
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