Top Operations & Support Jobs in CO

Manages unit leaders overseeing Short Term Disability and absence claims teams. Establishes performance expectations, removes barriers, develops team capabilities, and drives customer service, expense management, claim accuracy, and operational efficiency. Uses performance data, claim reviews, call monitoring, automation, and AI strategies to address root causes and improve outcomes. Partners with internal and external customers, supports team accountability, and escalates issues with recommended solutions.

Provides centralized support to four Assistant Vice Presidents through business reporting, analytics, executive presentations, calendar and meeting coordination, expense and travel administration, leadership event support, and tracking of priorities and deliverables. The role analyzes business information, coordinates cross-functional requests, supports strategic initiatives and operational improvements, and identifies opportunities to streamline processes through automation and AI.

Supervise overnight broadcast network operations supporting 40+ local station streams and maintaining 99.999% on-air reliability. Lead Master Control Operator training, manage live event execution, coordinate day-of-air changes, document and resolve discrepancies, create SOPs, support change control, and troubleshoot technical issues across departments. The role is fully onsite in Centennial, Colorado and requires flexible overnight, weekend, and holiday availability.

Leads Dropbox’s global Revenue and Marketing Operations strategy across SMB, Mid-Market, and Enterprise segments. Owns revenue planning, forecasting, segmentation, territories, quotas, incentives, GTM systems, analytics, pipeline management, and operational cadence across the customer lifecycle. Partners with executive leadership, Finance, Sales, Marketing, Product, and Customer teams to drive predictable growth, AI adoption, productivity, and transformation while building a high-performing Revenue Operations organization.

Leads the Registration Operations team, developing staff, processes, standards, and quality practices for client event programs. Manages Meeting Coordinators, resource allocation, registration workflows, operational documentation, and continuous improvement. Partners with project delivery, event technology, finance, and client leadership teams to ensure efficient registration execution and excellent attendee experiences. Serves as the organization’s registration operations subject matter expert and supports onboarding, coaching, workforce planning, and complex issue resolution.

Provides first-line digital customer support through chat and tickets for Bilt members. Resolves payment, loyalty, and general platform inquiries; triages and escalates complex issues; documents interactions and identifies trends. Collaborates with internal teams and BPO partners, learns product updates, and adapts support to diverse member and partner needs. Requires weekend work and full-time weekday availability during five weeks of onboarding, including one week in New York City.

Own revenue operations policies, global forecasting, and the CRO operating cadence. Analyze process and data issues, implement system-based improvements, reconcile sales and finance forecasts, lead executive reporting, coordinate operating reviews, document processes, and mentor teammates. The role partners across Sales, Finance, Deal Desk, Revenue Systems, Data, Product, and Enablement in a fully remote B2B subscription environment.

Manage retirement plan conversions by validating asset allocations, reconciling trust and legacy provider data, configuring participant loan records, and ensuring accurate uploads before plan activation. Resolve discrepancies, protect historical data integrity, and collaborate with onboarding, compliance, reconciliations, and client success teams. The role also contributes to automation and tooling improvements while managing competing priorities in a high-volume, deadline-driven environment.

Supports the Customer Experience department by streamlining processes, coordinating cross-functional projects, executing deliverables, maintaining recurring compliance-related work, and fostering collaboration across Services, Success, and Support teams. The intern will receive onboarding, mentorship, routine check-ins, and exposure to multiple teams and stakeholders while working remotely during a 14–16-week term.

Handle high-volume inbound calls, emails, texts, and chats from consumers seeking help with collection accounts. Diagnose issues, resolve concerns, take payments, document interactions, and meet customer service, recovery, quality, and efficiency targets. Improve contact-center workflows, communicate caller feedback to internal teams, and follow federal, state, and company compliance requirements while maintaining empathy during sensitive financial conversations.

Manages enterprise Windows endpoints, including monthly OS patching, software deployment, Group Policy, and advanced PowerShell automation through MECM. Resolves complex desktop escalations, analyzes logs, improves hardware reliability, and supports proactive troubleshooting with AI tools. The role also coordinates CAB meetings, mentors support staff, documents technical solutions, and collaborates with vendors and cross-functional teams on endpoint administration and cloud co-management.