Top Operations & Support Jobs in CO

The Compliance Reporting Program Manager will coordinate compliance and regulatory reporting initiatives, manage workflows, and drive cross-functional collaboration for accurate and timely reporting.

Lead the commissions function end-to-end: plan design, quota support, calculation and payout, CaptivateIQ administration, reporting, dispute resolution, and scaling processes and team to align incentives with company GTM and pricing evolution.

Lead technical escalations for the ClearLine buy-side platform, troubleshoot complex programmatic ad workflows, use SQL/Python in Snowflake/Databricks to analyze data and automate workflows, leverage AI tools to design scalable operational solutions, produce technical documentation, and coordinate cross-functional fixes with Product, Engineering, and Account Management.

Provide overnight live chat and inbound phone support to families navigating loss and life transitions. Conduct research, create Care Plans, source vendors, maintain knowledge base, meet SLAs, escalate sensitive issues, and support cross-functional projects with empathy and independence.

Manage, investigate, and resolve complex personal property contents claims, perform on-site inventories and damage scoping, coordinate vendors and contractors, explain coverage and settlements to policyholders, and act as a technical resource for other contents specialists.

Negotiate delinquent accounts on behalf of clients to maximize savings, build and maintain relationships with external partners, manage client finances and account queues, use tools to consolidate debts for negotiation leverage, provide client guidance, and participate in special projects to support client outcomes.

Serve as the technical authority for ELD compliance product escalations, analyze device telemetry and fleet patterns, coordinate fixes with R&D via Jira, support audits/inspections, lead post-mortems and runbook/validation creation, build internal tools, and coach support engineers to improve resolution speed and product reliability.

The Deal Desk Analyst will manage deal support, ensure accuracy in contracts, improve processes, and translate operational issues into solutions.

Own inbound customer inquiries via phone (with email/chat flexibility), research complex benefits questions, collaborate cross-functionally to influence product, meet quality/productivity standards, and support peak-season overtime and blackout PTO periods.

The Business Operations Manager II leads cross-functional business initiatives within Direct Sales, leveraging AI tools for efficiency and translating complex data for decision-making.