Top Operations & Support Jobs in CO

Design and govern end-to-end operational workflows and centralized business rules for customer and agent experiences. Diagnose inefficiencies using data, coordinate deployments with PMO/CCB, drive AI-enabled automation, and lead change management to improve contact center operations and frontline agent efficiency.

Support credentialing, licensing, and regulatory workflows for licensed employees. Coordinate with Compliance, FINRA, screening teams, and vendors; provide training, reporting, backup coverage across CLEAR processes; contribute to process improvements and small projects to improve efficiency and compliance.

Serve as the Zendesk subject-matter expert for Professional Services: configure and optimize Zendesk workflows, gather and document requirements, design intake-to-delivery solutions, support integrations and governance, and drive change management, security, and stakeholder enablement.

Process documents for electronic filing with the SEC EDGAR system, fulfill customer requests, research data, and ensure compliance with filing requirements.

Perform technical and content quality control on digital media assets, validate encoded/transcoded files, support inbound/outbound workflows, troubleshoot and escalate complex issues, maintain SOPs, assist with training, and coordinate with internal teams to ensure timely, accurate media delivery across broadcast, streaming, and international platforms.

The role involves owning market performance, driving operational health, conducting analyses to inform strategy, and collaborating cross-functionally to improve outcomes and marketplace efficiency.

The Office & Building Manager oversees facilities operations, manages vendor relationships, ensures building compliance, and supports community engagement, while directly supervising the front desk administrator.

The Development Coordinator supports the Major Gifts team by providing administrative assistance, editing reports, managing donor interactions, and collaborating across departments to ensure quality in fundraising efforts.

The Development Coordinator supports Strategic Partnerships & Planned Giving with administrative tasks, event planning, financial document handling, and cross-training across teams to enhance collaboration and project completion.

Serve as first-line member support via chat and ticketing, resolving entry-level issues (payments, loyalty), triaging and escalating complex cases, documenting interactions, collaborating with internal teams and BPO partners, staying current on product changes, and delivering patient, organized digital customer service.

Lead and scale on-site field operations across warehousing, events, and retail. Manage Field Operations Managers and shift leads to ensure reliable staffing, on-site quality, incident management, and account health. Define commercial frameworks, build AI-enabled tooling and monitoring with Product/Data/Engineering, and recruit, onboard, and develop shift lead talent to sustain performance at scale.

Manage the full lifecycle of California workers' compensation claims from intake to closure, handling high-exposure and complex claims, determining compensability and reserves, coordinating litigation and medical management, negotiating settlements, providing customer and agent support, and mentoring junior adjusters while improving claims processes.

Provide timely, accurate customer support via email/chat/phone, troubleshoot software and device issues, process refunds, document interactions in Zendesk, update knowledge base, escalate bugs to Product/Engineering, and collaborate cross-functionally to improve customer experience and product adoption.