Top Operations & Support Jobs in CO

Support the Bet Boost team by creating, managing, and monitoring promotions across multiple sports, especially US sports. Track uptake, liabilities, competitor odds, and competing products to identify opportunities and maintain competitiveness. Collaborate with Trading and Marketing, develop engaging promotion names, and provide administrative support. The role requires flexible evening and weekend hours to support a busy sporting calendar.

Own marketing and partnerships operations infrastructure, including HubSpot workflows, lead routing, scoring, attribution, lifecycle management, campaign tracking, Salesforce integrations, and PartnerStack administration. Improve funnel efficiency, pipeline hygiene, lead conversion, and channel ROI through automation, reporting, forecasting, and data governance. Collaborate with Marketing, Partnerships, Sales, Customer Success, Business Systems, and Analytics teams to implement scalable revenue processes.

Chief of Staff to the Enterprise GM, responsible for developing multi-year strategies, aligning executives and functions, improving operating models and governance, and leading complex organizational transformation. The role provides executive counsel, synthesizes cross-functional insights, guides resource allocation, strengthens collaboration, and addresses systemic organizational challenges. Success requires strategic thinking, operational excellence, organizational design expertise, executive presence, and experience driving results in B2B, preferably SaaS, revenue organizations.

Supports the Customer Experience department by streamlining processes, coordinating cross-functional projects, executing deliverables, maintaining recurring compliance-related work, and fostering collaboration across Services, Success, and Support teams. The intern will receive onboarding, mentorship, routine check-ins, and exposure to multiple teams and stakeholders while working remotely during a 14–16-week term.

Leads pre-charge-off small business collections operations by setting performance goals, optimizing workflows and dialer efficiency, analyzing data, coaching teams, recruiting and onboarding employees, and driving continuous improvement. Builds stakeholder partnerships, resolves operational challenges, ensures regulatory familiarity, and supports strategic initiatives while balancing efficiency with customer experience.

Leads the L1 client support function, managing support associates, ticket triage, SLA tracking, escalations, access provisioning, client communications, and support metrics. Drives process improvements through automation, standardized workflows, alerting, and knowledge-base development. Partners with Client Success, Product, Engineering, and QA to resolve issues and improve the client support experience.

Supports high-volume manufacturing and distribution operations by bridging IT and warehouse teams. Leads UAT, production validation, application deployments, issue resolution, vendor coordination, and change management. Analyzes system usage, data accuracy, capacity metrics, and operational bottlenecks to improve productivity. Applies AI-driven analytics, provides technical guidance and training, and develops functional scopes and business communications.

Provide high-level administrative support to sales executives including calendar, travel, expense reporting, and confidential communication. Prepare reports and sales materials using PowerPoint, Excel, and CRM. Plan and execute internal and external sales events and offsites. Liaise with clients and internal teams, multitask under pressure, and travel a few times a year.

Leads Technology Critical Incident Managers, providing coaching, process improvement, and operational oversight. Co-leads recovery of critical systems, facilitates technical bridge lines, communicates business impact and recovery options to executives, and supports problem management, risk, audit, and lessons-learned activities. The role requires decisive incident leadership, cross-functional influence, strong communication, business impact assessment, and support for on-call teams during critical events.

Provides customer service and sales support by assisting Account Managers, resolving customer needs, supporting order completion, coordinating call overflow, maintaining customer records in OPUS and SFDC, and engaging under-penetrated accounts to promote company awareness and develop business relationships.