Top Operations & Support Jobs in CO

Provide advanced technical escalation support for Samsara's SaaS and hardware products. Lead deep-rooted investigations using logs, diagnostics, and API/JSON analysis; coordinate with Engineering, Product, and Customer Success; mentor support teams; document post-mortems; and participate in incident management and on-call rotations to resolve high-impact customer issues.

Own and maintain the Propel PLM system to ensure accurate product data, BOMs, and integrations with ERP/CRM. Configure workflows, roles, and data structures; validate product and manufacturing documentation; support cross-functional teams; lead PLM projects; drive data quality improvements, user training, and continuous system enhancements to align PLM with production and supply chain operations.

The Subcontracts Administrator I manages subcontract lifecycles, develops agreements, negotiates terms, ensures compliance, and maintains files while supporting subcontractor performance.

The Supplier Program Manager leads material program management, overseeing costs, schedules, and technical performance while collaborating with cross-functional teams to ensure program success.

Material Planner III is responsible for material procurement and planning, optimizing inventory, and collaborating with cross-functional teams for production schedules while leading process enhancements.

Provide high-level executive support to Alliances leaders: manage complex global calendars, stakeholder relationships, meetings, agendas, notes and action items; drive executive operating rhythm and special projects; plan multi-day offsites and senior events; improve processes and leverage AI tools to increase executive productivity while maintaining discretion and accountability.

Handle inbound cancellation calls and outbound lapse-recovery contacts to retain life insurance policyholders. Assess situations, recommend solutions, document interactions, maintain product knowledge, adapt communication bilingually (English/Spanish), and meet call center KPIs for retention, quality, and attendance in a remote environment.

Serve as a specialized tax operations contact, resolving payroll tax filing and payment issues for customers and tax agencies via phone and email. Track trends, surface feedback, and collaborate with CX teams to improve processes. Use AI platforms to streamline communications and enablement.

Serve as first-line member support via chat and ticketing, resolving entry-level issues (payments, loyalty), triaging and escalating complex cases, documenting interactions, collaborating with internal teams and BPO partners, staying current on product changes, and delivering patient, organized digital customer service.

Lead and coordinate a bilingual (Spanish/English) call center team, manage complex escalations, oversee daily operations and staffing, monitor KPIs (AHT, QA, adherence), deliver coaching and development, support hiring and training, and drive process improvements to ensure high-quality customer outcomes.

Handle inbound patient calls to answer questions about prescriptions, refills, appointments, and account status. Document interactions, follow up via secure portal when needed, escalate clinical issues per protocol, and maintain HIPAA and patient safety standards. Part-time, phone-first role with potential conversion to permanent.

Provide high-trust executive support to the General Counsel: manage a complex multi-timezone calendar, prepare meeting materials, coordinate travel, triage communications, support recruiting/onboarding, track projects in Notion/Asana, coordinate outside counsel and vendors, handle HR/compensation administration, manage documents in Google Drive, and process expenses. Must handle confidential legal and personnel matters with discretion.

Provide personalized banking support across multiple branch locations, handling account openings, service requests, credit applications, teller transactions, and proactive outreach. Build customer relationships, identify needs, refer to specialists, use digital tools, and maintain compliance and risk controls while supporting branch operations.