Top Operations & Support Jobs in CO

Lead managers and ~40 specialists in Group Fulfillment to deliver timely, accurate benefits for customers. Set operational objectives, capacity planning, SLAs, policies, and cross-functional alignment. Build and execute an AI-driven automation roadmap, coach AI fluency, run performance calibration and development, and drive organizational change to improve accuracy, timeliness, and team capability.

Senior IT Systems Administrator providing escalated technical support and incident management for global internal users. Mentor service desk staff, manage endpoints via SCCM, Jamf, and Workspace ONE, and improve IT processes, policies, and application usability. Troubleshoot Mac, Windows, and Linux systems, coordinate cross-functional resolution, and support office-based technology needs as required.

Lead strategy and operations for enterprise collaboration, messaging, and voice platforms. Manage a distributed engineering team, own Google Workspace and VoIP/conferencing services, drive Exchange-to-Google transition, define SLAs and incident response, automate lifecycle tasks, and partner with security and infrastructure teams to improve reliability and user experience.

Provide proactive administrative and operational support to senior leaders: manage complex calendars, coordinate meetings, plan events and travel, handle interview scheduling and financial admin (POs/expenses), maintain communications and organized systems, and deliver cross-functional ad hoc support while maintaining confidentiality.

The Contract Administrator manages subcontract agreements, tracks performance and compliance, and coordinates with internal teams to ensure smooth contract execution.

The Director of Product Operations leads strategic operational priorities, optimizes supply chains, manages business performance, and fosters collaboration across teams.

As a Telecom Operations Intern, assist in designing and testing AI/ML automation solutions, analyze network performance, and document technical workflows.

The Senior Customs Clearance Manager oversees international shipment compliance and coordination, focusing on temporary import bond compliance, exception management, and cross-functional communication to ensure smooth customs processes.

The Compliance Reporting Program Manager will coordinate compliance and regulatory reporting initiatives, manage workflows, and drive cross-functional collaboration for accurate and timely reporting.

Lead the Patient Group's business operations: define strategy and operational frameworks, partner with Product/Engineering/Data to set priorities and roadmaps, align cross-functional stakeholders, and hire/mentor a lean ops team to scale patient acquisition, core experience, growth, and partnerships.

Lead a team of Customer Advocacy Associates to resolve complex escalations, own QA and vendor performance, manage SLAs/KPIs, drive cross-functional initiatives, analyze complaint trends, and implement scalable process and product improvements to enhance customer outcomes and reduce complaint rates.

Provide inbound support to payor partner clinicians and clients via phone, chat, and email; troubleshoot billing and product issues with RCM and Engineering; collaborate across Customer Operations; meet with manager for feedback and goals. Fully remote role with occasional (2-3/yr) travel for offsites.