Top Operations & Support Jobs in CO

Reposted 4 Hours AgoSaved
Remote or Hybrid
United States
87K-112K Annually
Junior
87K-112K Annually
Junior
Healthtech • Information Technology • Security • Software • Cybersecurity
Create and maintain technical knowledge articles, troubleshooting guides, runbooks, decision trees, and training materials to improve support case resolution. Partner with SMEs, analyze case trends, capture repeatable troubleshooting workflows, maintain content quality, and prioritize a backlog of enablement requests to enhance Support efficiency and escalation accuracy.
Top Skills: Case Management SystemsCrm PlatformsItilKcsKnowledge Management Systems
Reposted 4 Hours AgoSaved
Remote or Hybrid
United States
65K-75K Annually
Junior
65K-75K Annually
Junior
Cloud • eCommerce • Information Technology • Professional Services • Software
Serve as first contact for customers via phone, email, chat; troubleshoot and resolve software installation, configuration, integrations, licensing, and connectivity issues; manage cases to SLA, document solutions, escalate complex issues, contribute to knowledge base, and leverage AI tools to accelerate and automate support tasks.
Top Skills: AWSChatgptDnsEdiFirewallsFtpGeminiGCPHTTPHttpsIntegration PlatformsLinuxMftAzureMicrosoft CopilotSalesforceScriptingServicenowSftpSmtpSQLSshTcp/IpWindowsZendesk
YesterdaySaved
Remote or Hybrid
United States
42K-57K Annually
Junior
42K-57K Annually
Junior
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Administers group insurance transactions for participants, plan sponsors, customers, and internal partners. Reviews and enters enrollment data, manages eligibility and beneficiary records, handles plan referrals, maintains automated systems, troubleshoots data issues, develops customer relationships, and researches escalated cases. The role also supports process improvements, explains procedures during customer interactions, and ensures accurate, timely service delivery.
Top Skills: Microsoft Office Suite
YesterdaySaved
Remote
United States
180K-270K Annually
Senior level
180K-270K Annually
Senior level
Aerospace • Artificial Intelligence • Machine Learning • Robotics • Software
Provides first-line technical support for Hivemind software customers and field teams. The role collects evidence, analyzes logs and telemetry, triages software, deployment, configuration, API, licensing, and integration issues, routes cases to engineering or support owners, communicates customer updates, validates issues in lab or simulation environments, and creates troubleshooting documentation and knowledge-base content. It also supports releases, onboarding, deployment handoffs, and supportability metrics.
Top Skills: C++Linux
Reposted YesterdaySaved
In-Office
Denver, CO, USA
25-26 Hourly
Entry level
25-26 Hourly
Entry level
Digital Media • Gaming • Software • Esports • Automation
Serve as primary contact for high-value customers, delivering personalized, multi-channel support (phone, chat, email). Build relationships, resolve gaming/payment/account issues, follow compliance and responsible gambling policies, use back-office tools, and collaborate with other teams to escalate and close complex queries.
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Reposted YesterdaySaved
In-Office or Remote
2 Locations
43K-58K Annually
Mid level
43K-58K Annually
Mid level
Big Data • Information Technology • Software • Analytics • Energy
Handle incoming owner relations inquiries about revenue, land, division orders, JIB, A/R, and A&P. Log and follow up cases in a tracking system, build trusting client relationships, manage difficult situations calmly, provide accurate timely responses, and participate in cross-training.
Top Skills: MS Office
Reposted YesterdaySaved
Easy Apply
Remote
United States
Easy Apply
15-25 Hourly
Junior
15-25 Hourly
Junior
Healthtech • Telehealth
Handle inbound patient calls to answer questions about prescriptions, refills, appointments, and account status. Document interactions, follow up via secure portal when needed, escalate clinical issues per protocol, and maintain HIPAA and patient safety standards. Part-time, phone-first role with potential conversion to permanent.
Top Skills: Headset With MicrophoneReliable Internet (25 Mbps)Secure Patient Portal
YesterdaySaved
Remote
USA
127K-160K Annually
Junior
127K-160K Annually
Junior
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
Provide high-touch executive support to the CMO: manage and optimize calendar, run marketing leadership cadence, design Human+AI workflows to automate admin, coordinate cross-functional programs, handle complex travel and same-day expenses, protect confidential information, and proactively remove operational friction to keep leadership focused on strategic work.
Reposted YesterdaySaved
In-Office
Denver, CO, USA
70K-95K Annually
Mid level
70K-95K Annually
Mid level
Aerospace • Artificial Intelligence • Hardware • Machine Learning • Software • Defense • Manufacturing
Provide Tier 1/2 IT support and troubleshooting for Windows and Mac systems, networks, A/V and peripherals. Install/configure hardware and software, use MDM (Intune, JAMF, BigFix), Jira/Confluence documentation, Azure services, and Cisco networking. Automate tasks with Bash/Python, support remotely and onsite, and participate in a 24/7 on-call rotation; must be able to obtain TS/SCI clearance.
Top Skills: AzureBashBigfixCiscoConfluenceIntuneJAMFJIRAmacOSMicrosoft TeamsOffice365PythonShellWindows
Reposted YesterdaySaved
Easy Apply
Remote
United States
Easy Apply
135K-170K Annually
Expert/Leader
135K-170K Annually
Expert/Leader
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Lead safety and compliance strategy for fleet customers: advise sales and product teams, design professional services and onboarding, develop safety programs and regulatory advocacy, build brand thought leadership, and support customer engagements to reduce risk and costs.
Top Skills: DotEpaFmcsrOshaTelematics
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