Top Operations & Support Jobs in CO

Own Tier 2/3 escalations for payment processing, API integration, and SaaS platform issues. Troubleshoot across payment rails, third-party integrations, and internal systems (PostgreSQL, Firebase, JetAdmin). Build and maintain AI agents and automation to reduce ticket volume. Partner with Product and Engineering to resolve systemic issues, document root causes, and serve as a technical escalation resource for frontline support.

Lead day-to-day execution of the Predictions product across Basketball, Soccer, and Baseball. Launch timely prediction markets, coordinate cross-functional go-to-market campaigns, manage on-site merchandising and game-day operations, respond to live events, and use performance data to refine strategies. Maintain centralized planning and scale prediction-market capabilities.

Handle inbound Long Term Care insurance calls; document interactions; research and resolve errors, contract discrepancies, and processing delays; liaise with operational teams; use computerized systems to track and troubleshoot; meet KPIs, adhere to schedules, and deliver empathetic, solution-focused customer service.

Support daily administration, configuration, and optimization of the Salesforce platform. Translate business requirements into scalable declarative solutions, maintain data quality and security settings, triage support tickets, document processes, and collaborate with senior team members on platform improvements.

Prepare, edit, QC, and transcode video assets for distribution using NLEs and transcoding tools. Ensure S&P compliance, sync captions/subtitles, validate metadata, manage asset tracking workflows, and collaborate with stakeholders to meet delivery timelines.

Lead revenue operations by administering and optimizing HubSpot, managing GTM integrations, building dashboards and forecasts, defining KPIs, improving processes and data governance, supporting planning and territory/quota administration, and driving automation and AI-enabled productivity improvements across sales and marketing.

Lead AI-first revenue operations by building and shipping AI-powered workflows, evaluating/deploying AI-native tools, owning core revenue workflows, performing data-driven analysis, and driving cross-functional RevOps initiatives to scale provider and health systems GTM motions.

Phone-based client advocate who assesses situations, determines eligibility for benefits/compensation, advises next steps, and navigates internal tools (Salesforce). Handles sensitive conversations with empathy, works at high volume, and is measured by client impact and performance metrics. No prior legal experience required.

Lead design and launch of Openly's Auto Casualty, Property Liability, and Litigation claims teams. Build processes, vendor partnerships, segmentation rules, metrics, and automated reporting. Drive regulatory compliance, operational performance (loss, LAE, cycle time), talent development, cross-functional collaboration, and industry representation while leveraging technology and data to optimize claims outcomes and customer experience.

Lead technical escalations for the ClearLine platform, troubleshoot complex ad-tech integrations, use SQL/Python in Snowflake/Databricks for analysis and automation, apply AI tools to operational workflows, create technical documentation, coordinate cross-functional bug fixes and projects, and optimize programmatic advertising processes (VAST/OpenRTB, DSP/SSP, DMP).