Top Operations & Support Jobs in CO

Provide multi-channel technical support for Corptax customers, triage and resolve installation and configuration issues, document cases, review knowledge base content, perform release testing, collaborate with teams, and participate in on-call rotation and occasional overtime.

Workforce Management Analyst responsible for multi-department scheduling, intraday staffing decisions, queue and skill routing, performance analysis, dashboards, and WFM automation. The role partners with operations leaders and vendors, administers WFM and routing tools, responds to real-time alerts through PagerDuty, and drives actionable insights and staffing improvements. AI fluency, scripting, analytics, and contact center WFM expertise are central to the position.

Supports the Business Operations team within a technology organization through financial forecasting, financial modeling, dashboard and web app development, data analysis, process improvement, project management, executive reporting, and internal communication. The intern will enhance tools and processes, streamline operations, support informed business decisions, and participate in professional development, networking, mentorship, and cross-functional internship activities.

Supports procurement operations and eProcurement teams by gathering business requirements, documenting current and future processes, creating workflow and system diagrams, assisting with testing and defect tracking, supporting reporting, and preparing training materials. The intern collaborates with IT, ERP teams, suppliers, and business users to improve procurement systems, resolve data and workflow issues, and support change management and project activities.

Supports day-to-day NetSuite administration, configuration, user access, data maintenance, integrations, documentation, testing, and front-line issue resolution. The role assists with scripts, workflows, forms, custom records, system migrations, audit tasks, and segregation-of-duties reviews while coordinating with internal stakeholders and a managed service provider.

Provides front desk coverage, greets and screens visitors, manages Envoy visitor check-in, badging, mail, office supplies, and snacks. Supports the Office Coordinator and assists with Longmont office events. The role requires administrative experience, record keeping, Microsoft Office knowledge, physical lifting ability, and eligibility to obtain and maintain a U.S. security clearance.

Provides customer support through live chat, phone, and email; investigates and resolves inquiries and complaints using internal tools; escalates issues when needed; explains policies and licensing requirements; supports responsible gambling and contributes to customer-service improvements. The full-time role includes an eight-week training program and evening, weekend, and holiday rotations aligned with the sports calendar.

Coordinate and monitor sportsbook website and mobile app content, including classification pages, offers, country-specific displays, and live streams. Ensure sports betting content is accurate, compliant, current, and aligned with trading requirements. Work with scheduling and analysis teams to manage sporting events, prioritize content, monitor media presence, verify live feeds, and communicate content updates. The role requires flexible evening and weekend hours to support the sporting calendar.

Provide administrative and regulatory support for sportsbook products across licensed countries. Responsibilities include verifying event restrictions, monitoring compliance requirements across platforms and regulatory domains, maintaining policy knowledge, conducting product checks, managing the department inbox, and responding to messages. The role requires accurate data entry, organization, problem solving, multitasking, and flexible availability including weekends, evenings, and public holidays.

Leads GTM strategy and revenue planning, including segmentation, capacity, coverage, quota, territory design, pipeline modeling, and variable compensation. Manages a planning team, partners with Finance and Sales, evaluates routes to market, supports pricing decisions, and improves planning efficiency through technology and AI. The role requires extensive B2B SaaS revenue operations experience and ownership of complex planning cycles.

Manage workers’ compensation premium audit operations, including internal teams, vendors, quality, compliance, productivity, and customer escalations. Develop audit strategies, improve processes, optimize workflows and technology, analyze performance trends, and partner with Product, Engineering, Analytics, Compliance, Legal, Claims, Underwriting, Billing, and Customer Service. Lead team development, resolve complex disputes, and communicate operational insights to senior leadership.

Administer and enhance Salesforce for VIP teams by configuring flows, reports, dashboards, access, and data management. Gather stakeholder requirements, troubleshoot user issues, support adoption, and collaborate with development, analytics, and data engineering teams on integrations and technical solutions. Query and validate data using SQL and Snowflake, test system enhancements, and identify process improvements while maintaining Salesforce data accuracy and integrity.

Provides enterprise technology support through phone, ticketing, and potentially chat channels. Troubleshoots hardware, software, network, access, and application issues; manages incidents and escalations; documents resolutions in ServiceNow or similar ITSM tools; analyzes trends and operations data; supports knowledge management, training, process improvement, and automation; and coaches junior analysts while maintaining customer service, security, and confidentiality standards.