Top Operations & Support Jobs in CO

Provide end-to-end customer support via phone and digital channels for disability insurance inquiries. Use AI-powered tools and CRM systems to resolve complex policy, billing, and service issues, document interactions, escalate as needed, and participate in training and process improvement.

Drive aftersales performance across a defined region by partnering with dealership leadership to execute Customer Care & Aftersales initiatives, grow revenue, improve customer retention and NPS, analyze performance data, develop business plans, resolve aftersales issues (warranty, goodwill, technical support), and deliver targeted operational improvements through frequent dealer visits.

Manage day-to-day inventory, stock allocation, and shipment planning. Coordinate with supply, warehouse, and transport teams to ensure accurate, on-time fulfillment. Maintain records, reconcile stock, track shipments, and identify process improvements to boost operational efficiency and compliance.

Oversee financial reporting for clients in construction, manage teams, prepare budgets, and analyze financial data. Ensure quality and improve operational efficiencies.

The VP of Revenue Operations will enhance the operational infrastructure for sales and client management to drive efficiency and success, ensuring high standards in the customer lifecycle and strategic planning.

Lead inventory and logistics strategy for aerospace missions: optimize inventory levels, streamline transportation and warehousing, manage suppliers, ensure compliance with export/government regulations, drive digital transformation and KPIs, and mentor cross-functional teams to maintain mission readiness.

Provide advanced technical escalation support for Samsara's SaaS and hardware products. Lead deep-rooted investigations using logs, diagnostics, and API/JSON analysis; coordinate with Engineering, Product, and Customer Success; mentor support teams; document post-mortems; and participate in incident management and on-call rotations to resolve high-impact customer issues.

The Quality Assurance Analyst monitors QA output, creates reports, collaborates with teams, and provides analytical insights for process improvement and operations management.

Lead and oversee Spectrum's IT function including network infrastructure, application development, and enterprise systems. Set IT strategy, manage budgets and vendor contracts, ensure LAN/WAN and field application reliability, enforce IT policies, deploy and direct IT staff, and support multi-million-dollar technology acquisitions and projects.

Provide fast, technically sound support for a B2B SaaS CRM via email, chat, and video. Troubleshoot APIs, integrations, and product issues; document bugs; contribute to documentation; advocate customer feedback to Product and Engineering; and help customers implement scalable workflows and best practices.