Top Operations & Support Jobs in CO

Lead and coach a team that investigates disability and absence claims, ensuring adjudication accuracy, compliance, and strong customer experience. Manage performance, training, quality reviews, call monitoring, and administer concurrent claims (e.g., STD, FMLA, PFML). Escalate issues and drive process improvements to meet business objectives and expense targets.

Manage a team to achieve claims accuracy, customer centricity, and expense targets. Coach, remove barriers, analyze data, implement improvements, support quality assurance, and drive outcomes through performance management and process enhancements.

The Business Operations Lead role involves coordinating projects, analyzing data, and developing strategies to enhance business operations at Atticus, a platform supporting those in crisis.

The Quality Assurance Specialist II is responsible for designing QA frameworks, analyzing quality issues, and enhancing customer experience through operational excellence. They collaborate with cross-functional teams, lead calibration efforts, and drive data-informed quality improvements across products and services.

The Product Operations Lead will scale product deployments, deliver mission outcomes, curate insights from data, and manage operational processes in the defense technology sector.

Manage catastrophic and large-loss workers' compensation claims end-to-end: investigate, determine compensability, set reserves, control litigation, negotiate settlements (including structured settlements and MSAs), collaborate with stakeholders, mentor junior adjusters, and improve claims processes to achieve favorable outcomes and regulatory compliance.

The Team Lead, Claims Workers' Compensation oversees adjusters and specialists, ensuring claims accuracy, operational management, and performance development while resolving escalated complaints and promoting customer service excellence.

Lead and scale Operational Excellence across Issue Management, Customer Complaints, Identity Theft & Credit Disputes, and Quality Control. Build strategy, operating model, governance, reporting, and quality programs; drive root-cause analysis, regulatory readiness, cross-functional initiatives, automation, and continuous improvement while mentoring teams and delivering measurable operational and customer outcomes.

Lead and build the secured lending vendor oversight function, managing critical third-party lifecycle activities: inventory, risk tiering, due diligence, performance monitoring, issue remediation, contingency/exit planning, and producing exam-ready governance and reporting for bank partners and regulators.

The Program Manager II leads retention strategies, executes loyalty campaigns, bridges data analytics and operations, and monitors churn metrics to enhance customer retention.

The GTM Engineer will manage Clay implementation, develop prospecting systems, enhance account data, and facilitate effective sales outreach for pipeline generation.

Lead sales operations for Regional Mid‑Market, Mid‑Market, and Enterprise segments by building scalable processes, ensuring data integrity, and delivering accurate reporting (Salesforce, Sigma, Hex). Drive territory and account modeling, system integration, KPI frameworks, and cross-functional initiatives. Partner with leadership to prioritize projects, provide stakeholder updates, and implement training and documentation to scale growth and operational excellence.

Own the Lead-to-Go-Live operational architecture for Retail, optimizing sales funnel conversion and onboarding throughput. Partner cross-functionally to manage Salesforce and Taskray systems, build lifecycle dashboards and capacity models, run AI-enabled experiments, govern Sales-to-Onboarding handoffs, and scale playbooks to improve Productivity Per Rep and accelerate revenue recognition.

Lead managers and ~40 specialists in Group Fulfillment to deliver timely, accurate benefits for customers. Set operational objectives, capacity planning, SLAs, policies, and cross-functional alignment. Build and execute an AI-driven automation roadmap, coach AI fluency, run performance calibration and development, and drive organizational change to improve accuracy, timeliness, and team capability.

The role involves leading Salesforce system improvements, managing projects, integrating applications, and enhancing user experiences while ensuring effective communication and adoption of platform changes.

Support a core P&L by identifying operational problems, analyzing data (SQL, BI), building predictive models, driving cross-functional alignment, and owning end-to-end implementation to improve customer experience and revenue.