Top Operations & Support Jobs in CO

Manage deal workflows for new business, renewals, and expansions; review pricing, discounts, contracts, and billing for policy and revenue-recognition alignment; run approval workflows and escalate complex deals; partner with Sales, CS, Finance, Legal, and RevOps; optimize quote-to-cash processes, track deal metrics, and implement AI-powered automation to improve efficiency and scalability.

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

Provide timely, accurate customer support via email/chat/phone, troubleshoot software and device issues, process refunds, document interactions in Zendesk, update knowledge base, escalate bugs to Product/Engineering, and collaborate cross-functionally to improve customer experience and product adoption.

The Compliance Operations Analyst monitors and investigates abuse issues, collaborates cross-functionally to enhance compliance processes, and contributes to incident response and operational improvements at Klaviyo.

The Senior Manager, Underwriting leads the New Business Underwriting team, ensuring performance, service delivery, and development of underwriters while driving process improvements and managing team dynamics.

The Senior Implementation Project Manager will lead the implementation lifecycle for clients, manage project plans, communicate progress, and ensure client satisfaction through collaboration and support.

The Senior Master Demand Scheduler will execute the demand S&OP cycle, managing production schedules, resolving conflicts, and improving scheduling processes within aerospace and defense.

The Implementation Director leads strategic healthcare technology implementations, ensuring successful project execution, client engagement, and process improvement. This role demands strong communication and problem-solving skills, along with experience in complex healthcare environments.

Manage and support multi-vendor enterprise storage arrays (Dell, HP, NetApp), backups and tape libraries, SAN zoning/LUN provisioning, storage performance/capacity monitoring, migrations and restores, VDI support, firmware/patch management, data center cabling/configuration, on-call and after-hours maintenance, and coordinate with security and internal customers in a secure environment.

Provide first-line remote and on-site technology support for employees and contractors, troubleshoot hardware/software issues, use help-desk tools, escalate to higher-level teams, and ensure customer-focused resolution following PNC policies.