Top Operations & Support Jobs in CO

Leads a team managing ADA and PWFA accommodation claims, ensuring accurate, timely, compliant claim adjudication and strong customer service. Responsibilities include coaching employees, managing performance and workloads, reviewing claim files and calls, identifying process improvements, administering concurrent disability and leave claims, mitigating risk, and communicating operational updates. The role requires disability or absence management expertise, sound judgment, knowledge of applicable regulations, and effective stakeholder collaboration.

Provides executive-level administrative support to multiple Finance leaders, including complex calendar management, domestic and international travel coordination, expense reporting, event and off-site planning, and confidential information handling. Supports the Senior Executive Business Partner to the CFO, maintains shared administrative resources, coordinates recurring leadership activities, and provides backup coverage. The role requires independent prioritization, strong organization, sound judgment, collaboration across time zones, and effective use of workplace and AI tools in a remote environment.

Supports future capability strategy through market assessments, customer needs analysis, strategic plans, opportunity and capability roadmaps, and business planning. Collaborates with technical teams, subject matter experts, proposal teams, and government customers to identify growth opportunities and inform investment decisions. Performs quantitative and qualitative analysis in an exploratory environment while maintaining effective cross-functional relationships. The position is fully on-site and may require travel between company and external locations.

Provides first-line technical support for hardware, software, and network issues through live chat and service requests. Uses diagnostic tools, incident-management workflows, runbooks, and authorized AI capabilities to troubleshoot, document, and resolve problems. Validates AI-generated suggestions, follows security and data-handling requirements, escalates uncertain issues, and contributes to process improvements and service-delivery enhancements.

Provides comprehensive executive administrative support for an Asset and Wealth Management team. Responsibilities include complex calendar management, call screening, meeting and event coordination, domestic and international travel arrangements, invoice and expense processing, onboarding and offboarding support, professional correspondence, document maintenance, and editing presentations and spreadsheets. The role requires discretion, strong organization, communication skills, Microsoft Office proficiency, and the ability to manage competing priorities in a fully on-site environment.

Manages event travel programs from post-sale planning through final billing, supporting travelers with booking changes, cancellations, fare information, and issue resolution across hotels, flights, cars, and rail. Builds client relationships, coordinates program objectives, maintains service documentation, supports account teams, and contributes to revenue and customer satisfaction. Requires strong travel booking, GDS, communication, multitasking, and customer service skills, with flexibility for nontraditional shifts.

Support Salesforce administration, configuration, automation, data quality, security, user permissions, and ticket triage. Translate business requirements into scalable solutions, maintain documentation, monitor platform processes, and collaborate with senior team members. The role also involves building and monitoring internal process automations using Claude.

Owns complex property subrogation recovery efforts, including investigation, liability evaluation, evidence preservation, expert and litigation strategy, vendor and counsel oversight, negotiation, reserving, and reporting. The role also trains claims adjusters, identifies high-value recovery opportunities, manages multi-state legal considerations, and improves the broader recovery program in a remote environment.

Manage homeowner property claims from first notice of loss through resolution. Responsibilities include investigating losses, analyzing coverage, identifying fraud and subrogation opportunities, conducting virtual or field inspections, preparing Cotality or Xactimate estimates, documenting files, maintaining reserves, negotiating settlements, communicating with stakeholders, coordinating vendors, and supporting process improvements. The role requires active adjuster licensing, remote claims experience, strong customer service, and occasional extended CAT hours.

Leads the Registration Operations team, developing staff, processes, standards, and quality practices for client event programs. Manages Meeting Coordinators, resource allocation, registration workflows, operational documentation, and continuous improvement. Partners with project delivery, event technology, finance, and client leadership teams to ensure efficient registration execution and excellent attendee experiences. Serves as the organization’s registration operations subject matter expert and supports onboarding, coaching, workforce planning, and complex issue resolution.

Own regional revenue operations for the Americas by managing forecasting, pipeline analysis, performance reporting, CRM data quality, dashboards, business reviews, territory planning, and sales process improvements. Partner with sales and cross-functional leaders to improve revenue performance, standardize operations, and implement AI-assisted workflows and automation. Use Salesforce, Gong, Claude, and analytical models to provide actionable insights and improve forecast accuracy.

Provides dedicated technical support for complex customer incidents, integrations, and escalations. Troubleshoots distributed systems, leads outage bridges, coordinates cross-functional resolution, and represents customer needs in service discussions. Builds automation and monitoring solutions using Python, AWS, Datadog, and Splunk; supports onboarding, launches, maintenance, and operational readiness. Analyzes service performance, improves reliability and support processes, contributes to product evolution, participates in 24/7 on-call rotations, and mentors less experienced engineers.