Top Operations & Support Jobs in CO

Provide technical support for New Relic APM agents (Java and .NET) and Alerts, troubleshoot complex installations/configurations, advocate customer needs to Product, contribute documentation/KCS, mentor teammates, and expand expertise across additional agents and observability tools.

Handle 60-80 inbound calls daily to assist patients with medication refills, referrals, scheduling, chart troubleshooting, and demographic updates. Document interactions, escalate clinical needs to staff, and complete training/orientation. Work full-time on assigned 8-hour shifts with potential overtime and transition to remote after orientation.

Lead end-to-end reactive social support across major social platforms, run incident command during public crises, maintain playbooks and QA rubrics, drive automation and AI deflection, route customer feedback to product and analytics, and own performance scorecards for speed, quality, and sentiment recovery.

Lead training and QA strategy for Customer Operations, managing trainers and QA analysts. Evaluate and improve QA processes, standardize scoring, drive automation, refresh training programs, build on-demand content, use quality data to inform interventions, champion AI tools, and partner cross-functionally to deliver timely training in a hybrid Denver role.

Provide remote email-based customer support for Ibotta users: investigate accounts, resolve issues, review systems, advocate for users, and support leadership projects. Must uphold company values and deliver detail-oriented, timely responses.

Provide high-touch executive support to a C-level leader: manage complex calendaring, travel, events, expenses, and special projects; liaise with internal/external stakeholders; partner with admin community to set standards and coverage for the leadership team.

Provide front-line support for Enverus software via phone, email, and screen share; diagnose and resolve user issues; document requests; educate customers; escalate product defects; collaborate with teams to ensure case flow and high customer satisfaction.

As Sr. Manager of Services Partners at Samsara, you will recruit and manage services partners while developing strategic initiatives and improving operational efficiency across the partner network.

You will lead Workday Payroll and Time Tracking configuration, collaborate cross-functionally, build reports, triage enhancements, and document business requirements.

The role involves leading Salesforce system improvements, managing projects, integrating applications, and enhancing user experiences while ensuring effective communication and adoption of platform changes.

The Technical Supply Chain Manager will lead supply chain execution for aerospace products, managing sourcing strategies, supplier performance, and collaboration with contract manufacturers, ensuring compliance with aerospace and DOD standards.

Lead 5G NOC incident lifecycle management, oversee troubleshooting and ticketing, escalate to engineering/vendors, enforce SLAs/KPIs, drive root-cause analysis and process improvements, and manage customer incident resolutions within service agreements.

Lead end-to-end design and governance of customer experience operational workflows, centralize business rules, drive continuous improvement and change management, coach a process engineering team, and apply generative AI to accelerate workflow analysis, documentation, and agent knowledge retrieval.

The Project Requirements Specialist will manage business requirements for customer-facing applications, streamline workflows, and collaborate with stakeholders to enhance IT delivery and user experience.