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Top Operations & Support Jobs in CO
Insurance • Financial Services
Process supplemental accident and health claims accurately and on time: review medical records and bills, apply policy benefits/exclusions, contact providers/policyholders/agents, document interactions, meet quality/productivity standards, support cross-functional processes, and complete compliance training.
Reposted 3 Hours AgoSaved
Agency • Logistics • Real Estate • Virtual Reality • Consulting • Hospitality • Data Privacy
Provide first-level technical support and customer service, troubleshoot and resolve user issues, escalate when necessary, document incidents, update customer records, produce activity reports, and recommend process improvements while maintaining high customer satisfaction.
Top Skills:
DatabasesHelp Desk SoftwareRemote Control
Fintech • Insurance • Machine Learning • Analytics • Financial Services • Automation
Review and process premium audit worksheets for regulatory and business-rule compliance, make routine adjustments and endorsements within authority, classify exposures using PAAS/NCCI/state tools, communicate audit results to insureds and agents, coordinate billing handoffs and payment plans, document agreements and state regulations, and contribute to process improvements and training documentation.
Top Skills:
Audit Software SystemsDcrbGoogle WorkspaceNcciPaasPcrbWcirb
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Manage a full client travel portfolio delivering high-touch service using R&M and Navan technology. Book and manage air, rail, car, hotel, ferry, black car and charter reservations; drive cost savings, ensure policy compliance, monitor bookings, provide first-line support for mixed-mode (online/offline) bookings, and maintain SLAs and quality-control standards.
Top Skills:
AmadeusGalileoGdsInternational Fares DeskMS OfficeMixed-Mode Booking ToolsNavan TechnologyOta Booking SystemsR&MSabre
Fintech • HR Tech
Lead design, configuration, and optimization of Workday modules; architect business processes, calculated fields, security, and reports; drive reporting, data quality, testing/UAT, release readiness; provide expert support, mentor teammates, and partner with People and IT stakeholders.
Top Skills:
AgileUatWorkdayWorkday AbsenceWorkday Business ProcessesWorkday Calculated FieldsWorkday CompensationWorkday Composite ReportsWorkday Dashboard ReportsWorkday HcmWorkday Matrix ReportsWorkday PayrollWorkday ReportingWorkday SecurityWorkday TalentWorkday Time Tracking
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Fintech • Financial Services
Support branch operations and customer experience by processing teller transactions, handling routine to moderately complex operational tasks, assisting with scheduling, resolving teller-line issues, escalating concerns, identifying customer needs, and motivating staff to meet business objectives while adhering to policies and risk controls.
21 Hours AgoSaved
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
Lead district warranty and dealer service initiatives to improve customer retention by enforcing service policies, reducing warranty waste, managing goodwill claims, ensuring field action completion, conducting dealer audits and training, and supporting cross-functional and legal reviews. Maintain dealer relationships, host performance meetings, and execute business plans to meet district warranty and customer experience metrics.
Fintech • Software
Lead Zendesk configuration and optimization for Support Operations: design workflows, triggers, automations, SLAs, and reporting. Serve as primary Zendesk SME and business analyst, gather requirements, document system designs, support governance/change management, ensure security and role-based access, and collaborate cross-functionally to deploy integrations, testing, and adopt Zendesk AI capabilities.
Top Skills:
SalesforceZendeskZendesk Ai AgentsZendesk Ai SuiteZendesk ApiZendesk Copilot
23 Hours AgoSaved
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Lead Cox Fleet process design, standardization, and continuous improvement across the business. Drive transformation initiatives (acquisitions, integrations), partner with stakeholders and BI to build metrics, govern process standards, prioritize technology enhancements, and manage implementation of process excellence and change management to improve efficiency and compliance.
Top Skills:
Business IntelligencePmpSix Sigma Green Belt
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Manage daily account activities for assigned fleets, including scheduling and processing repairs, estimating and auditing repair costs, coordinating vendor work, ensuring PM compliance, and following up on scheduled and unscheduled events to ensure timely, accurate invoicing and customer approvals.
Top Skills:
Microsoft Office Suite
Fintech • Information Technology • Software
Lead and transform the Fraud Intelligence Team into a scalable, high-impact function by improving operating models, QA and labeling processes, talent development, cross-functional partnerships, and measurable fraud prevention outcomes using automation and analytics.
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