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Top Operations & Support Jobs in CO
Cloud • Information Technology • Sales • Software • Consulting
Manage customer and vendor portal access by resolving login and credential tickets, creating and updating accounts, troubleshooting password and MFA issues, securely documenting sensitive credential data, monitoring recurring problems, and escalating issues as needed. The role provides foundational experience in process execution, systems management, cross-functional collaboration, and telecom operations, with opportunities for advancement.
Top Skills:
MfaWeb Portals
Big Data • Fintech • Mobile • Payments • Financial Services
Support two senior engineering executives through calendar management, meeting preparation, travel and expense coordination, event planning, schedule optimization, and follow-up on action items. The role partners with executive assistants and leadership support teams, prepares documents and presentations, reconciles budgets, and handles administrative projects. Success requires strong organization, discretion, professionalism, independent judgment, adaptability, and the ability to thrive in a fast-paced company.
Top Skills:
Google SuiteMS OfficeNavanZoom
Big Data • Fintech • Mobile • Payments • Financial Services
Lead and evolve Affirm's first-party collections program across agent, digital, and AI channels. Own vendor and BPO relationships, monitor portfolio performance, partner cross-functionally to scale AI-enabled servicing and digital self-service, and drive operational efficiency, compliance, and improved recovery and customer outcomes.
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Screen and process incoming Group Life claims and related mail, enter and update claims in the FEGLI system, handle claimant calls and correspondence, produce letters, perform peer reviews, and meet quality and production metrics.
Top Skills:
Fegli Claim SystemPc
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Reviews and approves escalated complaint responses, advises on complex life insurance and annuity transactions, investigates high-value disbursements and suspected fraud, and researches contract histories. The role develops resolutions for customers and partners, supports legal, compliance, product, and regulatory teams, identifies operational risks and trends, and recommends process improvements while maintaining strong controls.
Top Skills:
Microsoft CopilotMicrosoft Office Suite
Digital Media • Information Technology • News + Entertainment
Operate and monitor broadcast systems during live events, identify and resolve technical issues in real time, coordinate with production teams and on-air talent, adjust audio/video levels, maintain accurate event logs/documentation, and work rotating 24/7 shifts.
Top Skills:
Audio ConsolesAutomation SystemsBroadcast Automation SystemsVideo Servers
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Fintech • Insurance • Payments • Social Impact • Financial Services
Support the Securities-Based Lending (SBL) Solutions Desk by assisting customers and financial representatives, coordinating with Credit Risk and Operations, resolving collateral and credit issues, performing outbound client communications, preparing regulatory and management reporting, and recommending servicing improvements to senior leadership.
Machine Learning • Payments • Security • Software • Financial Services
Provide high-volume, phone-based technical support and first-line resolution for hardware, software, networking and access issues. Log and track incidents in ServiceNow/ITSM, escalate complex problems, suggest process improvements, and maintain security and confidentiality while working from an approved remote workspace on a set evening/weekend schedule.
Top Skills:
Call Center TechnologiesItsmPhone SystemsServicenowTicketing Systems
Security • Software • Cybersecurity • Automation
Lead and develop a team of Technical Support Engineers to manage day-to-day support operations, escalations, SLA adherence, and tooling. Partner with Engineering, Product, and Customer Success to resolve API, integration, SSO/SCIM, and cloud-related issues, improve processes and runbooks, drive metrics-informed improvements, and scale global support coverage and enablement.
Top Skills:
APIsAuthentication ProtocolsAWSAzureGCPIdentity SystemsIntercomJIRAKnowledge Base SystemsScimSlackSsoZendesk
Security • Cybersecurity
The Senior Manager of Enterprise Business Systems oversees the strategy, implementation, and optimization of enterprise applications, leading a team for full lifecycle management, ensuring system delivery, and fostering cross-functional collaboration.
Top Skills:
APIsBoomiETLJIRAN8NNetSuiteSalesforceSalesforce CpqWorkato
Food • Software
The Senior Revenue Operations Manager designs and optimizes the revenue engine across Sales, Marketing, and Product, focusing on strategic growth and efficiency. This role involves data-driven decision-making, improving operational workflows, and leading cross-functional initiatives.
Top Skills:
Google SuiteJIRALookerExcelModeSalesforceTableau
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Provide multi-channel customer support for payroll tax accounts: research and resolve tax notices, coordinate with tax agencies and internal teams, reconcile liabilities, assist with TPA and POA setups, and contribute to recurring filings and process improvements.
Top Skills:
Google SuiteMastertaxExcel
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