Top Operations & Support Jobs in CO

Lead and develop branch managers across multiple locations to deliver excellent customer and team experiences, drive regional performance and growth, manage risk and compliance, allocate people and financial resources, implement process improvements, and foster talent development and community engagement.

Lead and develop branch managers across multiple locations to drive customer experience, growth, and compliance. Set regional strategies, allocate resources, implement performance objectives, manage risk and regulatory requirements, and foster talent development and community representation.

Lead and develop branch managers across multiple locations to drive customer experience, growth, and compliance. Allocate resources, implement regional strategies, identify process improvements, manage risk, and foster talent development and community relationships while supporting transformational change.

Lead a short-term disability (STD) claims unit to meet targets in claim accuracy, customer centricity, and expense management. Coach and develop staff, remove barriers, analyze data to address root causes, implement efficiency strategies, and escalate issues with solutions to senior leaders.

Document, analyze, and improve IDI claims and reinsurance workflows and procedures to ensure accurate, compliant, and timely claim outcomes. Lead process reviews, identify gaps and risks, recommend system and operational improvements, and coordinate cross-functional stakeholders to implement consistent, sustainable changes.

Lead legal operations for Legal & Compliance: own systems, tools, and processes; implement and optimize AI-driven tech stack; manage budget, outside counsel relationships, metrics/OKRs, knowledge management, vendors, and day-to-day team operations; partner cross-functionally to drive efficiency and scale.

Manage deal workflows for new business, renewals, and expansions; review pricing, discounts, contracts, and billing for policy and revenue-recognition alignment; run approval workflows and escalate complex deals; partner with Sales, CS, Finance, Legal, and RevOps; optimize quote-to-cash processes, track deal metrics, and implement AI-powered automation to improve efficiency and scalability.

Produce real-time closed captions by re-speaking into web-based software for live events. Work remotely on project-based assignments, complete training/qualification, perform pre-event checks, and ensure accessibility with clear speech, accurate grammar, and focused, timely captioning.

Lead and scale onboarding programs for Sales, Customer Success, and Renewals teams, improving performance and ensuring new hires are productive.

Lead GTM business operations for Commercial and Mid-market segments: set strategy, advise sales leaders, own planning/forecasting, run cross-functional strategic projects, generate analytics and AI-driven insights, hire and lead a high-performing team.

The Senior Manager, Underwriting leads the New Business Underwriting team, ensuring performance, service delivery, and development of underwriters while driving process improvements and managing team dynamics.

Manage workers' compensation claims end-to-end: investigate, determine compensability, set reserves, administer benefits, control litigation, negotiate settlements, and provide claim status and guidance to agents and insureds while ensuring statutory compliance and excellent customer service.

Lead design, implementation, and optimization of Google Workspace and Microsoft 365 in enterprise and FedRAMP environments. Drive AI collaboration platforms (Gemini, Claude), deploy MCP servers and Agent Executor frameworks, automate user/group provisioning, manage IAM/RBAC and Jump host security, support ConMon and FedRAMP audit readiness, and integrate collaboration tools like Zoom and Lucid.

Lead data-driven provider quality initiatives across the provider network: analyze large datasets, identify gaps and opportunities, design and execute cross-functional programs (note quality, provider reviews, AI documentation), and measure outcomes to improve core metrics.

Phone-based client advocate who assesses situations, determines eligibility for benefits/compensation, advises next steps, and navigates internal tools (Salesforce). Handles sensitive conversations with empathy, works at high volume, and is measured by client impact and performance metrics. No prior legal experience required.