Top Operations & Support Jobs in CO

Handle calls and emails from agency offices, accounts, and policyholders. Explain billing statements, assist users with the online billing system, research account issues, resolve complex billing questions, and support business owners and bookkeepers with invoices. Provide timely, high-quality customer service, manage stressful interactions, participate in phone rotation, and work independently in a remote environment.

Provides high-touch business travel consulting and reservation services across air, rail, car rental, hotel, ferry, black car, and charter bookings. Manages client portfolios, applies travel policies, identifies savings, supports online and offline booking tools, maintains service-level agreements, and builds lasting client relationships. The role requires strong business travel knowledge, GDS expertise, exceptional communication, attention to detail, and proficiency with Navan and R&M technology.

Provides responsive customer support for Design Studio clients through email and phone. Assists with project needs, custom pricing, product guidance, website navigation, ordering, payment, and shipment issues. Coordinates with internal teams to deliver accurate, empathetic resolutions in a fast-paced e-commerce environment. Requires flexible availability, including weekends, nights, and holidays, during the seasonal contract period.

Owns five revenue operations pillars: deal desk, software provisioning, analytics, time-critical HubSpot marketing support, and DealHub CPQ change management. Partners with Sales, Finance, Customer Success, Legal, and Marketing to improve quote-to-cash workflows, automate manual processes, strengthen reporting, document SOPs, and advise sales leadership. Provides cross-functional coverage across CRM, quoting, deal desk, and provisioning operations.

Provides administrative and concierge support to senior executives by managing calendars, meetings, travel, correspondence, confidential information, records, invoices, events, office resources, and guest services. The role also supports process improvements, reporting, stakeholder communication, deployment coordination, and resource management while maintaining efficient office operations and positive internal relationships.

Support the CFO through complex calendar and inbox management, executive communications, planning, meeting preparation, follow-up tracking, travel and expense coordination. Own Office of the CFO operating rhythms, improve processes, maintain accountability, coordinate cross-functional logistics, and build trusted relationships while handling sensitive information. The role requires regular in-person availability in San Francisco and effective use of collaboration and AI productivity tools.

Leads strategic and operational execution for a Space Vehicle Engineering department. Responsibilities include department operations, staffing and hiring plans, talent management, training, process improvement, performance metrics, reporting, strategic planning, cross-functional coordination, and engineering leadership. The role is fully indirect, requires extensive engineering management experience, space vehicle expertise, and an active TS/SCI clearance with ability to obtain a polygraph clearance.

Provides Tier 1 IT support for global associates, troubleshooting Windows and macOS endpoints, networks, identity and access, Microsoft 365, and software issues. Manages onboarding, offboarding, endpoint provisioning, and device administration using Intune, Autopilot, and Jamf. Documents resolutions, supports major incidents, escalates complex issues, and improves support processes. Requires up to 10% domestic and international travel and occasional after-hours support.

Maintain and optimize Customer Operations Help Center content, chatbots, knowledge bases, macros, guides, newsletters, and internal communications. Analyze self-service and ticket-deflection metrics, support automation and API integrations, uphold voice and tone standards, identify content gaps, and pilot AI and knowledge-management tools. The role also supports program setup, QA, troubleshooting, process improvements, internal training, system testing, and cross-functional operational support.

Manage sales strategy and revenue operations for Motive’s Strategic segment. Partner with sales leadership on forecasting, pipeline management, QBRs, territory design, reporting, analytics, and business cadences. Build tools using Salesforce, Snowflake, Hex, spreadsheets, AI agents, and workflow automation. Lead cross-functional initiatives, optimize sales productivity, support distributed analytical teams, and advise leadership on performance, deal velocity, and account potential.