Top Operations & Support Jobs in CO

An Hour AgoSaved
In-Office
Denver, CO, USA
24-25 Hourly
Entry level
24-25 Hourly
Entry level
Digital Media • Gaming • Software • Esports • Automation
Provide friendly, accurate customer support via live chat, phone, and email. Use internal tools to investigate and resolve inquiries, escalate when necessary, and ensure compliance with licensing and responsible gambling policies. Participate in an 8-week training program and collaborate with teams to improve customer experience.
An Hour AgoSaved
Easy Apply
Remote
United States
Easy Apply
172K-274K Annually
Senior level
172K-274K Annually
Senior level
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
Build and lead Upstart Bank's Product Quality program to evaluate lending products and servicing. Design quality methodologies, sampling, defect taxonomies, and governance. Analyze findings to identify systemic issues, drive remediation with Product/Engineering/Compliance, maintain examination-ready documentation, represent in audits and regulatory exams, and hire and mentor a team of quality analysts.
YesterdaySaved
Easy Apply
Remote
United States
Easy Apply
145K-201K Annually
Senior level
145K-201K Annually
Senior level
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
Lead and operate Upstart's secured lending quality control program across origination, servicing, and collections. Oversee sampling methodology, QC Engine product ownership, defect analysis, remediation, regulatory exam preparedness, third-party oversight, and executive reporting to scale a data-driven, examination-ready quality function.
6 Hours AgoSaved
Remote
USA
76K-112K Annually
Senior level
76K-112K Annually
Senior level
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Design, implement, and scale core operational workflows; drive execution strategy and automation; perform data-driven analyses; and lead cross-functional efforts with product, engineering, payer, and CX teams to improve efficiency and operational health.
6 Hours AgoSaved
Remote
USA
170K-265K Annually
Expert/Leader
170K-265K Annually
Expert/Leader
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead the Patient Group's business operations: define strategy and operational frameworks, partner with Product/Engineering/Data to set priorities and roadmaps, align cross-functional stakeholders, and hire/mentor a lean ops team to scale patient acquisition, core experience, growth, and partnerships.
6 Hours AgoSaved
Remote
USA
95K-140K Annually
Mid level
95K-140K Annually
Mid level
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead development of an insight-driven CX QA program—design rubrics, configure AI-QA tools, build automation, analyze conversation data, surface root causes, produce actionable reports, and partner with operations, BPOs, and enablement to improve agent performance and customer experience.
Top Skills: HexKlausLevel AiLookerMetabaseObserveaiRippitSQL
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9 Hours AgoSaved
In-Office
Englewood, CO, USA
59K-78K Annually
Junior
59K-78K Annually
Junior
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Generative AI
Bridge corporate stakeholders and field leadership to create tools, automate workflows, analyze operational metrics, monitor coaching quality, and manage projects. Ensure field agents have functioning equipment, streamline processes using Google Suite and AI, and present data-driven recommendations to improve productivity and coaching standards.
Top Skills: Ai AssistantsAppscriptGenerative Ai ToolsGoogle Apps ScriptGoogle DocsGoogle SheetsGoogle SitesJavaScriptWindows
13 Hours AgoSaved
Easy Apply
Remote
United States
Easy Apply
101K-165K Annually
Senior level
101K-165K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
Lead a team of Customer Advocacy Associates to resolve complex escalations, own QA and vendor performance, manage SLAs/KPIs, drive cross-functional initiatives, analyze complaint trends, and implement scalable process and product improvements to enhance customer outcomes and reduce complaint rates.
17 Hours AgoSaved
Easy Apply
Hybrid
Denver, CO, USA
Easy Apply
103K-153K Annually
Senior level
103K-153K Annually
Senior level
Fintech • HR Tech
Partner with 2-3 R&D leaders to manage calendars, meetings, travel, events, and cross-functional projects. Drive coordination, capture action items, apply AI for research and programs, and build relationship and culture across the organization.
Top Skills: Ai Productivity ToolsClaudeGoogle Workspace
YesterdaySaved
Easy Apply
Remote
USA
Easy Apply
228K-268K Annually
Senior level
228K-268K Annually
Senior level
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead end-to-end post-trade clearing for Coinbase Derivatives Exchange, managing clearing, settlement, margining, reconciliation, incident escalation, external relationships, regulatory filings, and building a scalable clearing operations team.
Top Skills: Generative Ai
YesterdaySaved
Remote
United States
70K-85K Annually
Junior
70K-85K Annually
Junior
Software • Defense
Provide Tier 1 IT support, manage employee onboarding/offboarding and hardware lifecycle, maintain IT documentation and knowledge base, assist with access reviews and legal hold processes, support Jira administration, handle IT procurement/expenses, and communicate IT changes to users.
Top Skills: BrexGoogle WorkspaceJIRAmacOSSlackWindows
YesterdaySaved
Remote
USA
Mid level
Mid level
Insurance • Financial Services
Lead and develop a remote team of life claims associates to ensure accurate, compliant processing of life and accident claims. Oversee workflow in OnBase and mainframe systems, review high-cost claims, conduct audits, provide training and performance management, drive process improvements, produce reports, and collaborate with cross-functional partners including Legal, Policy Services, and IT.
Top Skills: MainframeMicrosoft AccessExcelMicrosoft OutlookMicrosoft PowerpointOnbase
YesterdaySaved
Remote or Hybrid
United States
Senior level
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
Lead a technical support engineering team handling escalation triage, on-call management, coaching, knowledge-base creation, cross-functional collaboration, and hands-on case resolution for identity/security issues.
Top Skills: Active DirectoryJIRAKerberosLdapLdapsLinuxNetworkingNtlmOauthSalesforceSAMLWindowsZendesk
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