Top Operations & Support Jobs in CO

42 Minutes AgoSaved
Hybrid
Pagosa Springs, CO, USA
21-27 Hourly
Junior
21-27 Hourly
Junior
Fintech • Financial Services
Supports branch operations by processing and approving teller transactions, resolving customer and employee concerns, minimizing operational risk, and assisting with scheduling. Provides customer service, promotes digital banking solutions, identifies financial needs, detects potential fraud, and helps motivate the branch team while following banking policies and procedures.
42 Minutes AgoSaved
Hybrid
Denver, CO, USA
119K-206K Annually
Senior level
119K-206K Annually
Senior level
Fintech • Financial Services
Leads commercial credit servicing operations for a regional portfolio, managing teams, workflow execution, regulatory compliance, documentation, covenant tracking, payoffs, collateral releases, and risk escalation. Oversees staffing, performance, stakeholder communication, process improvement, and system adoption across BLAST and nCino portfolios. Partners with sales, technology, and business teams to improve efficiency, reduce risk and cycle times, and enhance employee and client experience.
Top Skills: BlastLoan IqNcinoSharepoint
6 Hours AgoSaved
Easy Apply
Remote
USA
Easy Apply
Junior
Junior
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
Handle customer inquiries, complaints, cancellations, orders, account updates, and shipping questions across multiple systems. Research issues, identify root causes, provide solutions, retain customers through promotions, document interactions, and meet contact center performance metrics. The role also gathers customer feedback for management and follows established communication procedures and policies.
Top Skills: Call Center SystemsGoogle SuiteMS OfficeWindows
YesterdaySaved
Easy Apply
Remote or Hybrid
USA
Easy Apply
16-16 Hourly
Junior
16-16 Hourly
Junior
eCommerce • Edtech • Insurance • Mobile • Real Estate • Software
Provides empathetic support to students through calls, chats, texts, and emails. Handles Tier II tickets and escalations, resolves issues, uses AI-powered tools, documents feedback and product bugs, and shares insights with stakeholders. The role requires strong communication, multitasking, de-escalation, time management, product learning, and availability for evening or weekend shifts. It is primarily remote and customer-facing, with interactions occupying over 80% of the workday.
Top Skills: Ai-Powered Support ToolsWeb Browsers
YesterdaySaved
Remote
United States
90K-120K Annually
Senior level
90K-120K Annually
Senior level
Software
Own CX operations roadmap initiatives from concept through delivery, identifying opportunities for automation and AI. Build and optimize Salesforce and Intercom workflows, integrations, reports, dashboards, surveys, and routing logic. Partner with Engineering, Business Systems, BI, Sales, Finance, Marketing, and Enablement to deliver cross-functional solutions, drive adoption, and manage change. Analyze CX metrics including NPS, CSAT, retention, support, and success data to provide leadership recommendations while tracking risks, dependencies, and initiative progress.
Top Skills: Artificial IntelligenceBusiness Intelligence ToolsDelightedIn-App Messaging PlatformsIntercomQualtricsSalesforceSQLWorkflow Automation
YesterdaySaved
Easy Apply
Remote
United States
Easy Apply
60K-75K Annually
Junior
60K-75K Annually
Junior
Fintech • Insurance • Machine Learning • Analytics • Financial Services • Automation
Manage workers’ compensation medical-only claims from setup through closure, including investigations, compensability decisions, reserves, medical benefits, utilization review, lien resolution, and claim mitigation. Provide guidance to agents and insureds, maintain regulatory compliance, identify claims requiring indemnity conversion, and support improvements to claims processes and customer service. The role is remote within the United States.
Top Skills: Google SuiteSlack
YesterdaySaved
Easy Apply
Remote
United States
Easy Apply
23-28 Annually
Junior
23-28 Annually
Junior
Fintech • Insurance • Machine Learning • Analytics • Financial Services • Automation
Provides timely customer service and issue resolution for payroll partners and insureds through email and platform channels. Handles policy issuance, billing and agency questions, cancellations, renewals, escalations, and complex requests while meeting service-level agreements. Builds partner relationships, advocates for customer needs, identifies process improvements, and supports onboarding, peer training, system testing, and maintenance of standard operating procedures and training resources.
Top Skills: Google SuitePayment Processing SystemsSalesforceSlack
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Reposted YesterdaySaved
Hybrid
Denver, CO, USA
Senior level
Senior level
Financial Services
Provides comprehensive administrative support to executives and teams in Asset & Wealth Management. Responsibilities include complex calendar management, call screening, domestic and international travel coordination, meeting and event logistics, invoice and expense processing, onboarding and offboarding support, document maintenance, professional correspondence, and editing spreadsheets and presentations. The role requires discretion, strong organization, communication skills, Microsoft Office proficiency, and five days per week onsite.
Top Skills: MS Office
YesterdaySaved
In-Office
Englewood, CO, USA
63K-90K Annually
Entry level
63K-90K Annually
Entry level
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Generative AI
Drives operational efficiency and data integrity across regional logistics and performance systems. Audits multi-system workflows, manages logistical escalations, coordinates with regional and third-party partners, and analyzes field metrics for executive performance reviews and compliance audits. Uses AI tools, workflow automation, and data analytics to improve reporting and internal processes.
Top Skills: Artificial Intelligence ToolsData Analysis SoftwareProcess AutomationWorkflow Automation Platforms
Reposted YesterdaySaved
Easy Apply
Remote
United States
Easy Apply
110K-151K Annually
Senior level
110K-151K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Lead a team supporting Enterprise and Strategic accounts across the quote-to-cash lifecycle. Build dashboards and analytics to track operational metrics and SLAs, partner cross-functionally to design scalable workflows, and drive process improvements and projects to completion.
Top Skills: AIExcelSQL
2 Days AgoSaved
Remote
United States
189K-220K Annually
Expert/Leader
189K-220K Annually
Expert/Leader
Healthtech • Social Impact • Software • Telehealth
Own the revenue operating model for a core B2B business unit, including GTM planning, targets, quotas, territories, capacity, funnel design, forecasting, and pipeline reviews. Partner with Sales, Marketing, Product, and Finance to improve growth economics, refine ICP strategy, and translate performance data into executive decisions. Lead cross-functional planning and manage a team while supporting the transition from growth to scalable execution.
Top Skills: HexLookerPower BISalesforceTableau
2 Days AgoSaved
Easy Apply
Remote or Hybrid
Denver, CO, USA
Easy Apply
24-28 Hourly
Junior
24-28 Hourly
Junior
Fintech • HR Tech
Process and file customer payroll tax payments and filings, troubleshoot operational issues, coordinate with tax agencies and cross-functional teams, and improve scalable processes. The role provides customer support, investigates root causes, delivers data-driven recommendations, and identifies opportunities to use AI and technology to improve tax operations.
Top Skills: Ai ToolsExcel
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