Top Operations & Support Jobs in CO

55 Minutes AgoSaved
Remote or Hybrid
United States
102K-169K Annually
Senior level
102K-169K Annually
Senior level
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Senior individual-contributor responsible for enterprise service quality strategy and governance across Cox Fleet internal operations. Drives KPI frameworks, data-driven insights, root-cause analysis, and cross-functional improvement initiatives. Advises senior leaders, builds scalable coaching/tools, establishes governance and executive reporting, and embeds continuous improvement and accountability without direct people management.
Top Skills: LeanSix Sigma
YesterdaySaved
Remote or Hybrid
United States
24-36 Hourly
Senior level
24-36 Hourly
Senior level
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Lead and coach a team of Customer Care Specialists, resolve complex escalations (including fraud), provide advanced technical support, analyze feedback and trends, drive process improvements, and optimize AI-powered tools and contact center systems to improve customer experience.
Top Skills: Ai-Powered ToolsChatbotsGenesys PurecloudMedalliaSms Automation
Reposted An Hour AgoSaved
Hybrid
Denver, CO, USA
130K-167K Annually
Expert/Leader
130K-167K Annually
Expert/Leader
Consumer Web • eCommerce • Internet of Things
Lead strategic planning, business-review cadences, and cross-functional execution for name.com and Identity Digital. Drive MBR/QBRs, weekly leadership and board meeting prep, OKR/KPI design and reporting, OPEX management, internal communications, and stakeholder alignment across finance, product, engineering, marketing, support, and BD to translate leadership priorities into measurable plans and outcomes.
YesterdaySaved
Remote or Hybrid
United States
3K-3K Annually
Mid level
3K-3K Annually
Mid level
Consumer Web • eCommerce • Internet of Things
Serve as the on-island liaison for the .ai TLD: manage stakeholder inquiries, coordinate with GOA and Identity Digital teams, support PR/communications, deliver presentations, produce technical documentation and reports, and participate in incident reviews to ensure registry service continuity.
Top Skills: DnsDomain RegistryRegistry Service Provider (Rsp)TldWeb Conferencing
Reposted An Hour AgoSaved
Remote or Hybrid
Denver, CO, USA
122K-165K Annually
Mid level
122K-165K Annually
Mid level
Cloud • Fintech • Software • Business Intelligence • Consulting • Financial Services
Oversee financial reporting for clients in construction, manage teams, prepare budgets, and analyze financial data. Ensure quality and improve operational efficiencies.
Top Skills: Bill.ComIntaactMicrosoft Office SuiteNetSuiteQuickbooks Online
YesterdaySaved
In-Office
Denver, CO, USA
50K-55K Annually
Entry level
50K-55K Annually
Entry level
Digital Media • Gaming • Software • Esports • Automation
Provide administrative support for sportsbook trading compliance across licensed domains. Verify and remove event restrictions, monitor regulatory requirements, perform regular checks across jurisdictions, manage department inbox, and maintain knowledge of policies and procedures. Role requires flexible hours, including weekends and holidays.
YesterdaySaved
In-Office
Denver, CO, USA
25-26 Hourly
Entry level
25-26 Hourly
Entry level
Digital Media • Gaming • Software • Esports • Automation
Serve as the primary contact for high-value customers, building long-term relationships and delivering premium, personalized service. Handle phone, chat, email and web message queries, investigate and resolve gaming, payment and account issues, follow compliance and responsible gambling processes, navigate back-office tools, and collaborate with other teams to ensure seamless customer experiences.
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YesterdaySaved
Easy Apply
Remote
United States
Easy Apply
95K-161K Annually
Mid level
95K-161K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
Support and maintain a 10+ tool revenue tech stack, troubleshoot and provision users, coordinate vendors, identify and implement integrations and automations, build reporting and documentation, and partner cross-functionally to improve GTM processes and adoption.
Top Skills: AIClariGainsightGongGrooveKantataLarge Language ModelsOutreachPythonSalesforceSQLWorkatoZapierZoominfo
YesterdaySaved
Easy Apply
Remote
United States
Easy Apply
69K-95K Annually
Mid level
69K-95K Annually
Mid level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Provide high-level administrative support to sales executives including calendar, travel, expense reporting, and confidential communication. Prepare reports and sales materials using PowerPoint, Excel, and CRM. Plan and execute internal and external sales events and offsites. Liaise with clients and internal teams, multitask under pressure, and travel a few times a year.
Top Skills: CoupaCRMExcelGoogle SuiteNavanPowerPointSlack
YesterdaySaved
In-Office
Westminster, CO, USA
16-23 Hourly
Entry level
16-23 Hourly
Entry level
Aerospace • Artificial Intelligence • Computer Vision • Software • Analytics • Defense • Big Data Analytics
First-line IT support answering inbound calls and managing tickets. Troubleshoot end-user issues, administer Active Directory, use remote support tools, follow scripts and SLAs, create documentation, and escalate to teams as needed while maintaining excellent customer service.
Top Skills: Active DirectorymacOSMS OfficeRemote Support ToolsTicketing Systems/ItsmWindows 10Windows 7
YesterdaySaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
133K-213K Annually
Expert/Leader
133K-213K Annually
Expert/Leader
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Lead and scale a 24x7 Technical Support Engineering organization for mid-market and enterprise customers. Own operations, SLAs, escalations, cross-functional collaboration, data-driven KPIs, process optimization, automation, training, and staffing to improve CSAT/NPS and operational efficiency while supporting hardware and cloud-based products.
Top Skills: ClaudeCloudGeminiGleanGranolaSaaSSalesforceZendesk
Entry level
Insurance • Financial Services
Handle inbound cancellation calls and outbound lapse recovery to retain life insurance policyholders. Assess needs, recommend solutions, document interactions, maintain product knowledge, and meet call center KPIs while providing empathetic, professional service.
Top Skills: ExcelMicrosoft OutlookMicrosoft Word
YesterdaySaved
Remote
USA
Junior
Junior
Insurance • Financial Services
Lead and coach a remote team of customer service representatives to meet KPIs and resolve escalations. Monitor QA, manage schedules and timecards, analyze service data, prepare reports, and implement process improvements while liaising with management.
Top Skills: InternetExcelMicrosoft OutlookMicrosoft TeamsMicrosoft Word
YesterdaySaved
Remote
USA
Entry level
Entry level
Insurance • Financial Services
Provide phone-based customer service to policyholders and third parties: explain policy coverage and claim status, process requests via calls, emails, and correspondence, maintain procedures and department call/time standards, and assist with claim payments.
YesterdaySaved
Easy Apply
Remote
USA
Easy Apply
201K-237K Annually
Senior level
201K-237K Annually
Senior level
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead and improve FCM operating model for listed derivatives by designing scalable processes, controls, and tooling. Drive launch readiness, automation, vendor management, and cross-functional initiatives while monitoring operational stability, reporting, and regulatory requirements in a high-stakes regulated environment.
Top Skills: Generative AiTrade Processing Systems
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