Top Operations & Support Jobs in CO

Provide end-to-end customer support via phone and digital channels for disability insurance inquiries. Use AI-powered tools and CRM systems to resolve complex policy, billing, and service issues, document interactions, escalate as needed, and participate in training and process improvement.

Manage a team to achieve claims accuracy, customer centricity, and expense targets. Coach, remove barriers, analyze data, implement improvements, support quality assurance, and drive outcomes through performance management and process enhancements.

Own inbound customer inquiries via phone (with email/chat flexibility), research complex benefits questions, collaborate cross-functionally to influence product, meet quality/productivity standards, and support peak-season overtime and blackout PTO periods.

Lead and scale Operational Excellence across Issue Management, Customer Complaints, Identity Theft & Credit Disputes, and Quality Control. Build strategy, operating model, governance, reporting, and quality programs; drive root-cause analysis, regulatory readiness, cross-functional initiatives, automation, and continuous improvement while mentoring teams and delivering measurable operational and customer outcomes.

Lead and develop a Platform Enablement team that bridges client-facing organizations and Engineering. Oversee escalation governance, triage efficiency, documentation strategy, telemetry-driven advocacy, process automation, and GenAI adoption to reduce MTTR and systemic platform friction. Serve as cross-functional translator for stakeholders and drive data-backed improvements to product and infrastructure.

The Mission Director will lead mission operations, manage teams, ensure mission success, coordinate with various stakeholders, and handle incident management.

The Sr Master Scheduler manages production schedules, ensures material availability, and leads demand/supply planning while utilizing advanced scheduling tools and data analysis.

Oversee financial reporting for clients in construction, manage teams, prepare budgets, and analyze financial data. Ensure quality and improve operational efficiencies.

The VP of Manufacturing leads DFIN's print operations, optimizing throughput and cost performance while ensuring compliance and managing vendor relationships.

The VP of Operations leads strategic execution and operational excellence at Spark Advisors, driving cross-functional initiatives, optimizing processes, and analyzing business performance. This role involves collaborating with leaders across departments to enhance efficiency and scalability as the company grows.

As a Manager of Business Operations at Ibotta, you'll lead a team, drive projects, manage performance, establish process improvements, and collaborate cross-functionally to support operational excellence.