Top Operations & Support Jobs in CO

Lead and manage 24/7 technical support operations and a help desk team, ensuring timely resolution of IT issues and adherence to SLAs. Oversee system administration tasks including AD, virtualization, cloud services, network/email/firewall management, backup solutions, and possibly data center operations. Coordinate shift schedules and maintain ITSM processes.

The DCIM Administrator manages data center operations by overseeing Nlyte workflows, ensuring accuracy in asset management, and driving continuous improvement in process and data integrity.

As Sr. Manager of Services Partners at Samsara, you will recruit and manage services partners while developing strategic initiatives and improving operational efficiency across the partner network.

Provide front-line IT support for Windows, macOS, Android, and iOS endpoints; triage and resolve tickets via email/chat/ticket portal within SLAs; provision devices with Intune Autopilot and MDM; manage Entra ID and Microsoft 365 user lifecycle; troubleshoot networking, VPN, and security access issues; maintain asset inventory, SOPs, and knowledge-base; escalate security incidents and support IT projects.

The Revenue Operations Manager oversees revenue operations' health, manages direct reports, addresses billing issues, aligns finance, and improves processes across teams.

The Supplier Program Manager leads material program management, overseeing costs, schedules, and technical performance while collaborating with cross-functional teams to ensure program success.

Lead GitLab's pipeline growth strategy and operating cadence to drive predictable, scalable pipeline and revenue outcomes. Partner cross-functionally to set targets, capacity plans, and program mix; define global pipeline standards, hygiene, and taxonomy; run pipeline reviews and governance; and deliver analytics, dashboards, and recommendations to improve forecast accuracy, conversion, velocity, and execution quality across inbound, outbound, partner, and expansion motions.

As Sr Manager of Customer Experience Operations at GitLab, you will lead operations teams, partner across departments, and drive process improvements in customer success and financial operations.

Lead and scale HiBob's payroll services across the US and UK, owning strategy, execution, customer satisfaction, revenue/P&L, and operational excellence. Build repeatable services motions, improve implementation quality and speed, partner cross-functionally, leverage AI/automation, and develop a high-performing payroll services organization to drive retention and growth.

Lead IT Service Management and End-User Computing operations, manage ITSM/Service Desk team and managed services partners, own Microsoft 365, Entra ID, Intune, Jamf, ServiceNow, Jira, and Amazon Connect platforms, drive automation and AI-assisted service delivery, oversee vendor/licensing/telephony, and improve operational efficiency and employee technology experience.

Lead and coach a team of premium audit auditors and outreach specialists, manage daily workloads and scorecards, handle escalations, coordinate cross-functional handoffs, review audit documentation for quality and SOP adherence, train staff on systems, and drive process improvements and operational initiatives.

Director of Premium Audit responsible for leading departmental transformation and operational excellence, developing strategies, managing teams, and overseeing audit processes in alignment with business objectives.