Top Operations & Support Jobs in CO

Provide customer support via live chat, phone, and email; investigate and resolve inquiries using internal tools; escalate as needed; follow policies, licensing, and responsible-gambling guidance; participate in an 8-week training program and work a schedule aligned with North American sports (evenings, weekends, holidays).

Manage, investigate, and resolve complex personal property/contents claims. Perform on-site inventories and damage scopes, determine coverage, negotiate settlements, coordinate vendors and contractors, provide policyholder guidance, and act as a technical resource for other contents specialists.

Lead and scale HiBob's payroll services across the US and UK, owning strategy, execution, customer satisfaction, revenue/P&L, and operational excellence. Build repeatable services motions, improve implementation quality and speed, partner cross-functionally, leverage AI/automation, and develop a high-performing payroll services organization to drive retention and growth.

Provide advanced technical escalation support for Samsara's SaaS and hardware products. Lead deep-rooted investigations using logs, diagnostics, and API/JSON analysis; coordinate with Engineering, Product, and Customer Success; mentor support teams; document post-mortems; and participate in incident management and on-call rotations to resolve high-impact customer issues.

The Subcontracts Administrator I manages subcontract lifecycles, develops agreements, negotiates terms, ensures compliance, and maintains files while supporting subcontractor performance.

The Supplier Program Manager leads material program management, overseeing costs, schedules, and technical performance while collaborating with cross-functional teams to ensure program success.

Material Planner III is responsible for material procurement and planning, optimizing inventory, and collaborating with cross-functional teams for production schedules while leading process enhancements.

Provide high-level executive support to Alliances leaders: manage complex global calendars, stakeholder relationships, meetings, agendas, notes and action items; drive executive operating rhythm and special projects; plan multi-day offsites and senior events; improve processes and leverage AI tools to increase executive productivity while maintaining discretion and accountability.

Handle inbound cancellation calls and outbound lapse-recovery contacts to retain life insurance policyholders. Assess situations, recommend solutions, document interactions, maintain product knowledge, adapt communication bilingually (English/Spanish), and meet call center KPIs for retention, quality, and attendance in a remote environment.

Serve as a specialized tax operations contact, resolving payroll tax filing and payment issues for customers and tax agencies via phone and email. Track trends, surface feedback, and collaborate with CX teams to improve processes. Use AI platforms to streamline communications and enablement.

Serve as first-line member support via chat and ticketing, resolving entry-level issues (payments, loyalty), triaging and escalating complex cases, documenting interactions, collaborating with internal teams and BPO partners, staying current on product changes, and delivering patient, organized digital customer service.

Lead and coordinate a bilingual (Spanish/English) call center team, manage complex escalations, oversee daily operations and staffing, monitor KPIs (AHT, QA, adherence), deliver coaching and development, support hiring and training, and drive process improvements to ensure high-quality customer outcomes.