Top Operations & Support Jobs in CO

Build and lead Pallet’s revenue operations function, establishing scalable sales processes, reporting, dashboards, forecasting, pipeline inspection, CRM discipline, territory management, lead routing, account allocation, and commission administration. Partner with Sales, Marketing, and Finance leadership to improve funnel execution, data quality, attribution, accountability, and forecast accuracy as the company scales its B2B SaaS revenue engine.

Own go-to-market readiness and customer journey operations across the enterprise SaaS lifecycle. Design scalable workflows spanning sales quoting, provisioning, implementation, support, renewal, and expansion. Lead cross-functional programs, create field enablement assets such as SOW templates and delivery playbooks, establish launch governance, and translate field feedback into product roadmap improvements. The role requires influencing Product, Sales, Services, Customer Success, and Operations leaders without direct authority.

Provide executive administrative support by managing complex calendars, domestic and international travel, expenses, events, documents, and changing priorities. Coordinate with stakeholders, arrange client visits, support office operations and employee activities, maintain confidential information, and assist with projects, onboarding, facilities needs, supplies, and internal controls. The role requires strong organization, communication, discretion, judgment, teamwork, and adaptability in a fully onsite environment.

Provides comprehensive executive administrative support for an Asset and Wealth Management team. Responsibilities include complex calendar management, call screening, meeting and event coordination, domestic and international travel arrangements, invoice and expense processing, onboarding and offboarding support, professional correspondence, document maintenance, and editing presentations and spreadsheets. The role requires discretion, strong organization, communication skills, Microsoft Office proficiency, and the ability to manage competing priorities in a fully on-site environment.

Leads revenue and go-to-market strategy across segmentation, sales coverage, monetization, market expansion, pricing, packaging, and investment priorities. Builds models, analyses, and decision memos; advises senior Sales, Finance, and Product leaders; translates customer and field insights into product and commercial recommendations; and partners with Field Operations and Enablement to execute multi-quarter changes.

Provide first-line technical support to enterprise customers using Dragos cybersecurity products. Triage and resolve common issues, troubleshoot customer environments, document cases, support upgrades and configuration changes, and escalate complex problems while retaining ownership. Use AI tools responsibly, contribute technical knowledge-base content using KCS practices, and participate in a monthly weekend on-call rotation. The role requires strong communication, troubleshooting ability, Linux and networking familiarity, and U.S. citizenship.

Provides high-touch business travel consulting and reservation services across air, rail, hotels, car rental, ferry, black car, and charter bookings. Manages a client portfolio, delivers cost-effective travel solutions, ensures policy compliance, identifies savings opportunities, supports online and offline booking tools, meets SLAs, and maintains strong client relationships. Requires business travel experience, GDS expertise, knowledge of travel products, exceptional communication, attention to detail, and proficiency with Navan and related systems.

Supports Hilton’s Groups, Meetings & Events solutions through system and process support, auditing, quality assurance, UAT and regression testing, troubleshooting, governance, documentation, and corrective actions. The role identifies risks and data issues, resolves complex escalations with hotel and corporate teams, improves system integrity and user experience, and guides analysts. It requires hospitality or travel experience, Delphi.fdc and MeetingBroker expertise, business operations support experience, Microsoft Office proficiency, and up to 20% travel.

Supports branch operations by processing and approving teller transactions, assisting customers, promoting digital banking solutions, managing operational activities, supporting scheduling, resolving teller-line issues, and escalating concerns. The coordinator helps identify customer financial needs, mitigate fraud and operational risk, maintain policy compliance, and motivate branch employees to meet business objectives.

Leads critical incident response and advanced troubleshooting across EDI, API, and SFTP environments. Performs root cause analysis, prevents recurring issues, manages support backlogs, monitors SLA performance, mentors engineers, and improves operational processes through automation and AI. The role also drives continuous improvement using metrics such as incident resolution time, escalation effectiveness, backlog aging, ticket quality, and automation adoption.

Owns the design, implementation, monitoring, and scaling of core operational workflows and processes. Identifies efficiency and automation opportunities, leads cross-functional initiatives with product, engineering, payer, and customer experience teams, and uses data analysis to drive actionable insights and business outcomes. The role serves as an operational bridge to product and data teams while supporting high-quality execution and company growth.