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Top Operations & Support Jobs in CO
Fintech • Legal Tech • Software • Financial Services • Cybersecurity • Data Privacy
Lead regional onboarding operations and evolve the function into end-to-end client lifecycle management. Manage and develop dispersed teams, ensure compliant AML/KYC/CDD execution across jurisdictions, resolve escalations, standardize processes, drive operational excellence and automation, partner with business and compliance stakeholders, and own regional performance, KPIs, data quality, controls, and audit readiness.
Artificial Intelligence • Productivity • Software • Automation
Lead IT as a product for a ~800-person remote company: build AI-first service delivery, architect enterprise-grade identity and device trust (Okta, Jamf), govern a 200+ app SaaS portfolio, own major incident response, partner with Security on zero-trust and compliance, and scale a globally distributed IT team while enabling enterprise sales.
Top Skills:
AbacAWSEdrInfrastructure As CodeIso 27001JAMFMfaOidcOktaRbacSAMLScimSoc 2 Type 2SsoZapier
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Generative AI
Design, test, and implement process improvements across business units using BPMN, automation, AI, and data analytics. Coordinate cross-functional pilots, apply Lean Six Sigma methods to identify root causes, deliver measurable KPI improvements, and present findings and roadmaps to leadership while enabling training and change management.
Top Skills:
Ai Productivity PlatformsBpmnBpmn Modeling SoftwareGoogle SuiteProcess Mapping ToolsPrompt EngineeringPythonSQL
Fintech • Payments
Conduct end-to-end fraud and AML investigations, manage KYC/KYB onboarding queues, perform merchant underwriting and due diligence, validate partners with support and banks, author investigative reports, and help refine FRAML processes to ensure regulatory and internal compliance.
Top Skills:
Ach Origination And Return Code Analysis PlatformsAi Agent PlatformsAi-Powered Investigation ToolsAlloyCard Network Dispute And Chargeback Management SystemsEquifaxExperianFraud And Aml Monitoring SystemsGoogle WorkspaceLexis NexisPlaidSocure
AdTech • Big Data • Digital Media • Software
Lead technical escalations for the ClearLine buy-side platform, troubleshoot complex programmatic ad workflows, use SQL/Python in Snowflake/Databricks to analyze data and automate workflows, leverage AI tools to design scalable operational solutions, produce technical documentation, and coordinate cross-functional fixes with Product, Engineering, and Account Management.
Top Skills:
Ai ToolsAPIsBrowser Developer ToolsCurlDatabricksDmpDspOpenrtbPythonSnowflakeSpringserveSQLSspVast
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Insurance
Support claims organization by analyzing and redesigning workflows, coordinating and delivering multiple projects, performing root-cause analysis, producing process maps and documentation, tracking KPIs, and enabling cross-functional adoption through training and influence.
Top Skills:
Ai ToolsGoogle WorkspaceMS Office
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
Lead design, build, and support of Salesforce for RevOps: implement declarative solutions, manage data quality, administer security and users, integrate GTM tools, build reports/dashboards, troubleshoot issues, document systems, and evaluate/implement AI capabilities to support sales and customer success teams.
Top Skills:
Ai-Assisted WorkflowsClaudeCustom ObjectsDashboardsData EnrichmentGtm IntegrationsMarketing AutomationPage LayoutsPermission SetsSales EngagementSalesforceSalesforce FlowSalesforce ReportsSandboxesValidation Rules
Artificial Intelligence • Healthtech • Logistics • Social Impact • Software • Telehealth
Provide after-hours and weekend travel support: monitor channels, handle flight/hotel/transport disruptions, rebook travel per SOPs, escalate high-impact issues, document actions, and hand off unresolved items to weekday Logistics.
Top Skills:
SlackTravel Booking Platforms
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Lead and coach a team of Complaint & Litigation Specialists to log, research, and resolve complaints and grievances. Manage team inventory, workflows, and performance, build cross-functional partnerships, ensure compliance with regulatory requirements, and drive timely, accurate case closures.
Top Skills:
Inventory Management SoftwareExcelPowerPointSharepoint
Digital Media • Information Technology • News + Entertainment
Operate and monitor broadcast systems during live events, identify and resolve technical issues in real time, coordinate with production teams and on-air talent, adjust audio/video levels, maintain accurate event logs/documentation, and work rotating 24/7 shifts.
Top Skills:
Audio ConsolesAutomation SystemsBroadcast Automation SystemsVideo Servers
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