Top Operations & Support Jobs in CO

Process reinstatement transactions and agent bonuses using multiple systems, track and follow up on transactions, prepare weekly status reports, perform Premium Adjustment Waiver and WOP Reversal processing, notate and process assigned policies, and support Customer Retention with clerical and ad hoc tasks while adhering to departmental policies.

Lead and manage the Dispute Defense team to minimize chargeback risk and fraud, oversee dispute responses and collections, ensure timely submissions, monitor chargeback ratios, report win rates, collaborate with processing partners, and drive process improvements and AI-driven automation to reduce manual workflows.

Lead and optimize IT technical support operations, manage and develop support teams, implement ITIL-aligned processes, oversee ticketing and asset management, maintain security/compliance, manage vendor relationships and budgets, and drive continuous improvement and self-service solutions.

Lead inventory and logistics strategy for aerospace missions: optimize inventory levels, streamline transportation and warehousing, manage suppliers, ensure compliance with export/government regulations, drive digital transformation and KPIs, and mentor cross-functional teams to maintain mission readiness.

Provide first-line support via live chat and service requests, troubleshoot hardware, software and network issues using diagnostic tools and runbooks, document outcomes, and contribute process improvement feedback to maintain high customer satisfaction and minimize downtime.

Serve as the primary technical support contact for customers: troubleshoot Windows and macOS issues, configure and debug antivirus and management tools, escalate incidents, follow up to resolution, update documentation, and continuously learn product and internal procedures to maintain high CSAT.

Lead Americas corporate travel program strategy and operations, managing vendors, costs, compliance, traveler experience, and regional policy localization. Partner with Finance, HR, Procurement, Security, and stakeholders to drive savings, supplier adoption, risk management, and program governance.

Lead Experience Specialist supervisors and teams to transform frontline observations into data-backed recommendations. Drive project management, AI tool testing/integration, data analysis and visualization, executive presentations, stakeholder relationships, and supervisor development to deliver customer-centric operational strategy.

As Sr. Manager of Services Partners at Samsara, you will recruit and manage services partners while developing strategic initiatives and improving operational efficiency across the partner network.

You will lead Workday Payroll and Time Tracking configuration, collaborate cross-functionally, build reports, triage enhancements, and document business requirements.

Lead end-to-end post-trade clearing for Coinbase Derivatives Exchange, managing clearing, settlement, margining, reconciliation, incident escalation, external relationships, regulatory filings, and building a scalable clearing operations team.

Manage day-to-day inventory, stock allocation, and shipment planning. Coordinate with supply, warehouse, and transport teams to ensure accurate, on-time fulfillment. Maintain records, reconcile stock, track shipments, and identify process improvements to boost operational efficiency and compliance.