Top Operations & Support Jobs in CO

Coordinates group air travel programs from intake and setup through post-event follow-up. Serves as a liaison among clients, travel advisors, and internal teams; manages timelines, documentation, bookings, traveler activity, arrivals, departures, reports, quality control, and stakeholder updates. Requires three or more years of travel-industry experience, GDS or self-booking tool proficiency, Microsoft Office skills, strong communication, and multitasking abilities.

Owns end-to-end quote-to-cash and renewal operations in Salesforce CPQ, including deal structuring, pricing governance, approvals, contract validation, order accuracy, and revenue alignment. Partners with Sales, Finance, Legal, Customer Success, and Revenue Operations to protect revenue integrity, reduce errors, support audits, and improve processes, integrations, and automation in a fast-paced SaaS environment.

Leads Care Managers and Care Specialists, ensuring high-quality, consistent user support. Responsibilities include setting expectations, coaching, reviewing call and chat quality, managing escalations, analyzing performance data, improving workflows, supporting training and onboarding, and representing frontline needs cross-functionally. The role also handles select complex user cases and promotes a culture of empathy, accountability, inclusion, and continuous improvement.

Leads safety and compliance strategy across sales, professional services, product development, and brand advocacy. Advises on fleet safety best practices, supports enterprise customer engagements, develops safety programs and onboarding plans, enables sales teams, and represents the company at industry conferences and regulatory associations. The role requires extensive transportation and fleet safety experience, regulatory knowledge, consultative skills, and travel of up to 60%.

Leads ChowNow’s GTM Revenue Operations function across Sales, Onboarding, Customer Success, Marketing, and Business Systems. Owns GTM process improvement, systems architecture, technical-debt reduction, workflow design, forecasting, territory and compensation infrastructure, and cross-functional alignment. Manages a team of 5–7 direct reports while advising the CEO on systems risks, priorities, and strategic opportunities.

Supports branch operations by processing and approving teller transactions, assisting customers, promoting digital banking solutions, resolving operational issues, managing schedules, identifying risks and potential fraud, and supporting branch employees. The role also helps the branch manager maintain policy compliance, deliver strong customer service, meet business objectives, and motivate a diverse team.

Provides dedicated administrative and operational support to the President, including complex calendar management, domestic and international travel coordination, communications, meeting preparation, events, and confidential information handling. Coordinates with executive operations and administrative teams to align schedules, logistics, facilities, visitors, and leadership activities. Requires strong organization, judgment, discretion, communication skills, and proficiency with Microsoft 365 and Adobe Acrobat.

Supports integrated business planning by documenting planning and order management workflows, creating process maps and SOPs, developing RACI charts and templates, and helping translate requirements into ERP configurations or simple automations. The intern will assist with ERP process testing, validation, training materials, and change adoption while collaborating with business, IT, and cross-functional stakeholders.

Own long-term workforce planning and capacity strategy across Customer Success channels. Develop forecasts, staffing models, scenario analyses, dashboards, and labor investment recommendations. Analyze staffing, productivity, occupancy, shrinkage, service levels, and automation impacts. Partner with Customer Success, AI, Data, Finance, Talent Acquisition, BPO providers, and senior leadership to guide hiring, budgeting, headcount planning, and operational improvements through data-driven insights.

Manage day-to-day Broomfield office operations while supporting one to two Vice Presidents. Responsibilities include complex calendar and travel management, expense reporting, meeting preparation, vendor and contract oversight, office budgeting, employee onboarding logistics, facilities coordination, event planning, hospitality, and cross-functional collaboration with People, IT, and Finance.

Own complex billing and contract cases for mid-market and commercial customers from initial report through resolution. Investigate discrepancies across contracts, order forms, CRM, billing, and finance systems; determine appropriate corrections, concessions, returns, refunds, or amendments; coordinate cross-functional teams; communicate with customers; and improve recurring billing processes through root-cause analysis and reporting.