Top Operations & Support Jobs in CO

7 Minutes AgoSaved
In-Office
Englewood, CO, USA
63K-90K Annually
Mid level
63K-90K Annually
Mid level
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Generative AI
Analyze agent and customer experience gaps using data and feedback, conduct observations and roundtables, recommend improvements to training and support materials, partner cross-functionally to execute change initiatives, and manage multiple onsite projects to simplify workflows and elevate agent experience.
14 Minutes AgoSaved
Remote or Hybrid
United States
135K-150K Annually
Mid level
135K-150K Annually
Mid level
eCommerce • Fintech • Payments • Software
Build and lead a customer support quality assurance function: design scorecards and sampling, monitor 100% of interactions (human and AI), track quality metrics, coach agents, surface recurring customer pain points, and deliver data-driven recommendations to product and leadership.
Top Skills: Ai-Enabled Quality MonitoringGladlyIntercomQa Analytics PlatformsZendesk
2 Hours AgoSaved
Easy Apply
Remote
United States
Easy Apply
85K-110K Annually
Senior level
85K-110K Annually
Senior level
Fintech • Insurance • Machine Learning • Analytics • Financial Services • Automation
Manage workers' compensation claims end-to-end, focusing on high-dollar, high-exposure and complex files. Make compensability and reserving decisions, administer benefits, control litigation and legal costs, negotiate settlements, and deliver strong customer service to agents and insureds. Mentor junior adjusters and improve claims processes while complying with statutory requirements.
Top Skills: Ai-Powered ToolsGoogle SuiteSlack
Reposted 22 Hours AgoSaved
Easy Apply
Remote
United States
Easy Apply
75K-95K Annually
Mid level
75K-95K Annually
Mid level
Fintech • Insurance • Machine Learning • Analytics • Financial Services • Automation
Lead and coach a team of premium audit auditors and outreach specialists, manage daily workloads and scorecards, handle escalations, coordinate cross-functional handoffs, review audit documentation for quality and SOP adherence, train staff on systems, and drive process improvements and operational initiatives.
Top Skills: Google SuiteInsurityLookerSalesforceSlack
Reposted 22 Hours AgoSaved
Easy Apply
Remote
United States
Easy Apply
140K-180K Annually
Expert/Leader
140K-180K Annually
Expert/Leader
Fintech • Insurance • Machine Learning • Analytics • Financial Services • Automation
Director of Premium Audit responsible for leading departmental transformation and operational excellence, developing strategies, managing teams, and overseeing audit processes in alignment with business objectives.
Top Skills: Data Analytics ToolsProcess Automation Platforms
5 Hours AgoSaved
Remote or Hybrid
Denver, CO, USA
61K-126K Annually
Senior level
61K-126K Annually
Senior level
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Manage, investigate, and resolve attorney-represented auto and homeowner bodily injury claims. Evaluate coverage, liability, and damages; coordinate with counsel; prepare for trials/hearings; ensure reserves and secure financial processing; document files and reports; identify subrogation and suspicious claims; manage outside counsel billing and training engagement.
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15 Hours AgoSaved
In-Office
Denver, CO, USA
136K-166K Annually
Senior level
136K-166K Annually
Senior level
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
Lead and manage 24/7 technical support operations and a help desk team, ensuring timely resolution of IT issues and adherence to SLAs. Oversee system administration tasks including AD, virtualization, cloud services, network/email/firewall management, backup solutions, and possibly data center operations. Coordinate shift schedules and maintain ITSM processes.
Top Skills: Active DirectoryBackup SolutionsCloud TechnologiesData Center ManagementEmail SystemsFirewallsHelp Desk Ticketing SystemsItsmJira Service ManagementLinuxmacOSNetwork ProtocolsRemedyServicenowVirtualizationWindows
Mid level
Cloud • Information Technology • Security • Software • Cybersecurity
The DCIM Administrator manages data center operations by overseeing Nlyte workflows, ensuring accuracy in asset management, and driving continuous improvement in process and data integrity.
Top Skills: Barcode/Rfid SystemsDcimExcelNlyteSQL
Reposted 22 Hours AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
132K-236K Annually
Senior level
132K-236K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As Sr. Manager of Services Partners at Samsara, you will recruit and manage services partners while developing strategic initiatives and improving operational efficiency across the partner network.
Top Skills: Cross-Functional CollaborationP&L ManagementProject ManagementStrategic Planning
Reposted 22 Hours AgoSaved
Easy Apply
Hybrid
Lafayette, CO, USA
Easy Apply
33-36 Hourly
Mid level
33-36 Hourly
Mid level
Automotive • Greentech • HR Tech • Sales • Software
Provide front-line IT support for Windows, macOS, Android, and iOS endpoints; triage and resolve tickets via email/chat/ticket portal within SLAs; provision devices with Intune Autopilot and MDM; manage Entra ID and Microsoft 365 user lifecycle; troubleshoot networking, VPN, and security access issues; maintain asset inventory, SOPs, and knowledge-base; escalate security incidents and support IT projects.
Top Skills: AndroidCisco DuoCisco UmbrellaCrowdstrikeDhcpDnsExchange OnlineFreshserviceIntuneIntune AutopilotiOSJIRAKnowbe4LanmacOSMdmMicrosoft 365Microsoft Entra IdOnedrivePassword ManagerPowershellRapid7Salesforce Service CloudSharepoint OnlineSlackTcp/IpVpnWi-FiWindowsZoom
Reposted 22 Hours AgoSaved
Remote or Hybrid
2 Locations
90K-110K Annually
Mid level
90K-110K Annually
Mid level
Insurance • Logistics • Software • Transportation • Business Intelligence
The Revenue Operations Manager oversees revenue operations' health, manages direct reports, addresses billing issues, aligns finance, and improves processes across teams.
Top Skills: ClaudeJIRAMS OfficeSalesforceSalesforce CpqXactly
Reposted 22 Hours AgoSaved
In-Office
2 Locations
158K-217K Annually
Senior level
158K-217K Annually
Senior level
Aerospace • Hardware • Information Technology • Robotics • Defense • Utilities
The Supplier Program Manager leads material program management, overseeing costs, schedules, and technical performance while collaborating with cross-functional teams to ensure program success.
Top Skills: AsanaExcelJIRAMicrosoft ProjectPower BITableau
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