Top Operations & Support Jobs in CO

An Hour AgoSaved
Easy Apply
Remote
United States
Easy Apply
110K-151K Annually
Senior level
110K-151K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Lead a team supporting Enterprise and Strategic accounts across the quote-to-cash lifecycle. Build dashboards and analytics to track operational metrics and SLAs, partner cross-functionally to design scalable workflows, and drive process improvements and projects to completion.
Top Skills: AIExcelSQL
An Hour AgoSaved
Easy Apply
Remote
USA
Easy Apply
96K-114K Annually
Senior level
96K-114K Annually
Senior level
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Provide Tier 2 technical support and own escalations across devices, apps, and cloud platforms. Administer enterprise SaaS (Google Workspace, Atlassian, Okta, Jamf, Slack), perform root cause analysis, build SOPs/KB content, partner with cross-functional teams, and use automation and generative AI responsibly to reduce tickets and improve service.
Top Skills: AndroidAtlassianAutomationAws WorkspacesChrome OsDnsGeminiGenerative AiGleanGoogle WorkspaceiOSJAMFLibrechatmacOSOktaScriptingSlackTcp/IpVpnWi-FiWindowsWorkflow Tooling
3 Hours AgoSaved
Easy Apply
Remote
USA
Easy Apply
201K-237K Annually
Senior level
201K-237K Annually
Senior level
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead and scale Coinbase's global social support program across Reddit, X, LinkedIn and adjacent channels. Define strategy, crisis playbooks, escalation workflows, SLAs and dashboards. Coordinate with Comms, Fraud, Product, Trust & Safety and Engineering to resolve incidents, prevent issues, and ensure empathetic public messaging. Present data-driven recommendations to executive leadership and oversee AI-to-human support handoffs and real-time social listening.
Top Skills: AIAmazon ConnectChatbotsLinkedInRedditSalesforceSocial Listening ToolsSprinklrX
An Hour AgoSaved
Easy Apply
Remote
United States
Easy Apply
Mid level
Mid level
Cloud • Security • Software • Cybersecurity • Automation
Provide technical support for Self-managed and GitLab.com customers via tickets and calls; troubleshoot Linux systems and GitLab installations; write bug reports, documentation, and fixes; collaborate with Product, Development, Infrastructure, and Customer Success; participate in on-call rotations and hiring processes.
Top Skills: BashCi/CdGitGitlabKubernetesLinuxRubyRuby On RailsServerlessStraceZendesk
5 Hours AgoSaved
Remote
United States
65K-85K Annually
Mid level
65K-85K Annually
Mid level
Fintech • Payments
Conduct end-to-end fraud and AML investigations, manage KYC/KYB onboarding queues, perform merchant underwriting and due diligence, validate partners with support and banks, author investigative reports, and help refine FRAML processes to ensure regulatory and internal compliance.
Top Skills: Ach Origination And Return Code Analysis PlatformsAi Agent PlatformsAi-Powered Investigation ToolsAlloyCard Network Dispute And Chargeback Management SystemsEquifaxExperianFraud And Aml Monitoring SystemsGoogle WorkspaceLexis NexisPlaidSocure
5 Hours AgoSaved
Hybrid
Denver, CO, USA
61K-102K Annually
Senior level
61K-102K Annually
Senior level
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Manage, investigate, and resolve high-exposure personal property contents claims. Perform on-site inventories, determine coverage, negotiate with vendors and policyholders, coordinate contractors/repair teams, provide technical support to other contents specialists, and stay current on industry standards through training.
15 Hours AgoSaved
Hybrid
Pueblo, CO, USA
23-34 Hourly
Junior
23-34 Hourly
Junior
Fintech • Financial Services
Lead and supervise teller operations to ensure compliant, timely, and high-quality customer service. Manage teller scheduling and daily operations, resolve customer issues and escalations, coach and develop staff, allocate branch resources, and collaborate with colleagues and regional management. Role includes Loan Originator-related responsibilities and regulatory qualification requirements.
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15 Hours AgoSaved
Remote or Hybrid
United States
100K-130K Annually
Senior level
100K-130K Annually
Senior level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Lead operational risk activities for Global Customer Service & Operations in South America. Maintain GRC data in OpenPages, execute risk assessments and control reviews, produce risk reporting, support issue identification and control metrics, partner with stakeholders and corporate functions, and evaluate AI tool opportunities to improve risk operations. Spanish fluency required.
Top Skills: Grc
15 Hours AgoSaved
Remote or Hybrid
United States
42K-42K Annually
Junior
42K-42K Annually
Junior
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Provide end-to-end customer support via phone and digital channels, resolving complex policy, coverage, billing, and service issues. Use AI-guided tools and CRM systems, validate AI-generated summaries, document interactions per privacy and regulatory rules, escalate when needed, and contribute to process improvements and ongoing training.
Top Skills: Ai-Powered ToolsCopilotCrm PlatformsCustomer Communication SystemsKnowledge Bases
15 Hours AgoSaved
Remote or Hybrid
United States
200K-235K Annually
Expert/Leader
200K-235K Annually
Expert/Leader
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Lead strategic design and day-to-day delivery of Short-Term Disability and Absence Management claims for Jumbo Accounts (50k+ lives). Build and run a dedicated operating model, manage vendors/offshore teams, oversee performance, compliance, budgets (~$10M+), client relationships, and large implementations. Drive workforce planning, analytics/KPIs, continuous improvement, and talent development to ensure scalable, compliant, and client-centric claims operations.
19 Hours AgoSaved
Remote or Hybrid
United States
18-27 Hourly
Mid level
18-27 Hourly
Mid level
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Provide high-volume inbound/outbound customer support during evening and overnight hours; document contacts, originate and assign service transactions, coordinate towing and vendor scheduling, support dispatching, and maintain professional customer rapport.
Top Skills: MS Office
19 Hours AgoSaved
Remote or Hybrid
United States
18-27 Hourly
Junior
18-27 Hourly
Junior
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Provide high-volume inbound/outbound call support for fleet maintenance, document interactions, initiate and assign service requests, coordinate towing and vendors, and maintain professionalism during second-shift or overnight schedules.
Top Skills: Microsoft Office Suite
Reposted 22 Hours AgoSaved
In-Office
Denver, CO, USA
60K-90K Annually
Mid level
60K-90K Annually
Mid level
Aerospace • Artificial Intelligence • Hardware • Machine Learning • Software • Defense • Manufacturing
The Contract Administrator manages subcontract agreements, tracks performance and compliance, and coordinates with internal teams to ensure smooth contract execution.
Top Skills: Contract Management SystemsDocument Management ToolsErp Systems
Reposted 22 Hours AgoSaved
Easy Apply
Hybrid
Denver, CO, USA
Easy Apply
24-27 Hourly
Junior
24-27 Hourly
Junior
Fintech • HR Tech
Serve as a specialized tax operations contact, resolving payroll tax filing and payment issues for customers and tax agencies via phone and email. Track trends, surface feedback, and collaborate with CX teams to improve processes. Use AI platforms to streamline communications and enablement.
Top Skills: Ai Platforms
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