Top Operations & Support Jobs in CO

Verifies life and health insurance applications through outbound calls, documents information for underwriting, explains application procedures, assesses additional verification needs, completes paperwork, updates quality assurance records, transfers calls, and meets departmental performance targets.

Design, implement, and scale core operational workflows; drive execution strategy and automation; perform data-driven analyses; and lead cross-functional efforts with product, engineering, payer, and CX teams to improve efficiency and operational health.

Own and improve Salesforce and go-to-market systems, including automation, integrations, CPQ migration, quoting workflows, product catalogs, pricing rules, data structures, and reporting processes. Partner with Sales, Marketing, Finance, Revenue Operations, and Customer Success teams to scope and implement scalable solutions. Administer AI-powered tools, document workflows, conduct training, and support cross-functional strategic decisions.

Manage customer offboarding for 401(k) plan terminations and provider transfers through phone and email. Coordinate complex workflows across Operations, Compliance, Finance, Product, and Engineering; investigate issues, resolve escalations, manage support queues, and maintain quality and response benchmarks. Identify customer trends, recommend process improvements, handle sensitive conversations empathetically, and use customer service platforms and AI tools to deliver efficient support.

Provides direct executive support through complex calendar management, travel coordination, meeting preparation, logistics, and cross-functional communication. Partners with senior leadership on strategic initiatives, supports leadership meetings and events, and collaborates with a five-person executive assistant team. The role requires adaptability, resourcefulness, responsiveness across time zones, and up to 25% travel in a fast-paced startup environment.

Leads Dropbox’s global Revenue and Marketing Operations strategy across SMB, Mid-Market, and Enterprise segments. Owns revenue planning, forecasting, segmentation, territories, quotas, incentives, GTM systems, analytics, pipeline management, and operational cadence across the customer lifecycle. Partners with executive leadership, Finance, Sales, Marketing, Product, and Customer teams to drive predictable growth, AI adoption, productivity, and transformation while building a high-performing Revenue Operations organization.

Provide high-level administrative support to sales executives including calendar, travel, expense reporting, and confidential communication. Prepare reports and sales materials using PowerPoint, Excel, and CRM. Plan and execute internal and external sales events and offsites. Liaise with clients and internal teams, multitask under pressure, and travel a few times a year.

Leads teller-line operations, risk controls, scheduling, customer service, issue resolution, and compliance activities. Supervises, coaches, and develops branch employees while managing staffing and financial resources. Supports customer relationships, refers dwelling-secured product needs to qualified team members, resolves escalated concerns, and ensures adherence to banking regulations, policies, audit procedures, and operational risk requirements.

Leads the design, governance, implementation, and continuous improvement of marketing review processes. Coordinates Marketing, Legal, Compliance, technology, vendors, and audit stakeholders; oversees workflow tools, controls, documentation, reporting, training, access management, and issue resolution. Improves transparency, audit readiness, user experience, regulatory adherence, and speed to market for marketing content approvals.

Manages IT Service Operations across Change, Problem, DevOps, and ITSM functions. Leads cross-functional teams, develops AI-driven service automation strategies, oversees SLA and OLA performance, conducts Change Advisory Board reviews, ensures compliance and deployment reliability, and provides executive recommendations through performance metrics and trend analysis.