Top Retail Jobs in Denver & Boulder, CO

Supports daily customer care operations across phone, email, and chat channels. Oversees supervisors, coaches teams, monitors KPIs, manages escalations, implements process improvements, assesses training needs, supports hiring, presents performance reports, and ensures timekeeping, quality, privacy, and accountability standards. Partners with Training, QA, Workforce Management, and other teams while promoting AI productivity tools and departmental goals.

Provides Tier 1 support to beverage alcohol retailers using Scotch POS software and hardware. Responds through phone, chat, and email; troubleshoots account access, device setup, connectivity, inventory, and configuration issues; guides onboarding; documents interactions; escalates complex technical, integration, and payment issues; follows up on resolutions; meets response, resolution, and CSAT targets; and maintains support documentation.

Own the integrations roadmap for a retail and payments platform, from partner evaluation through launch and ongoing performance. Gather merchant requirements, define product direction, write outcome-focused specifications, prioritize competing commitments, coordinate engineering teams, and support customer-facing escalations. The role also covers payment workflows including tender handling, reconciliation, and processor behavior, with broad autonomy and evolving scope.

Drive enterprise sales growth by acquiring large fuel retail chains, wholesalers, and marketers. Build executive relationships, present a data-driven value proposition, exceed quotas, develop pipelines, manage forecasts, and onboard new merchant accounts. Partner with Sales, Product, and Marketing teams on go-to-market strategy, launches, roadmaps, and partnerships. The role requires extensive enterprise SaaS or fuel-industry sales experience, Salesforce proficiency, and 30–50% travel.

Manage approximately 25 manufacturing accounts and drive profitable sales growth across an assigned geography or vertical market. Responsibilities include understanding customer goals, developing account penetration strategies, conducting business reviews, overseeing managed inventory support, identifying customer needs, addressing objections, forecasting sales, and maintaining pipeline discipline. The role requires regular customer travel, typically at least monthly, and daily use of Salesforce CRM.

Build and own Babylist’s proactive PR and communications strategy across consumer, corporate, executive, product, partnerships, culture, and social impact narratives. Develop thought leadership, ghostwrite executive content, secure high-impact media and podcast placements, manage PR and influencer agencies, lead awards strategy, create communications playbooks and collateral, and measure impact. The role requires East Coast availability and short-notice travel to NYC.

Leads a team of five experienced analysts and data scientists while personally owning strategic analytics across ecommerce, health, supply chain, inventory, fulfillment, and merchandising. Partners with executives, establishes KPI and reporting standards, prioritizes the analytics roadmap, and delivers actionable business insights. The role also advances AI-native, self-service analytics capabilities, strengthens data governance and quality, and builds a high-performing analytics culture.

Build and lead Ashley’s consumer insights capability, including research roadmaps, custom qualitative and quantitative studies, insights repositories, prioritization processes, and executive-ready storytelling. Translate consumer, retail, marketplace, feedback, and business data into actionable recommendations for product, marketing, merchandising, pricing, and growth decisions. Influence cross-functional stakeholders, develop AI-enabled synthesis workflows, and manage one direct report while operating resourcefully with imperfect data.

Own and scale Klaviyo's Champions program: manage day-to-day operations, recruitment, onboarding, member engagement, and budget administration. Lead cross-functional activation with Marketing, Product, R&D, CS, and Partnerships to surface member voices across the product and GTM lifecycle. Contribute to measurement and ROI frameworks, elevate program prestige and external visibility, and ensure high-quality member experience as the program grows.

Serve as frontline brand ambassador delivering personalized luxury retail service. Drive sales through styling, upselling, clienteling, mobile POS and social selling; support inventory, visual merchandising, transactions, and store operations while meeting KPIs and flexible scheduling requirements.

Lead commercial growth for 3-5 Tier 1 retail accounts post-sale: own expansion, renewals, and ARR through account planning, upsell, negotiation, executive engagement, and cross-functional collaboration. Use data-driven strategies, Salesforce and Trumpet for pipeline and forecasting, and partner with Customer Success, Product, and Marketing to realize customer value and scale long-term enterprise relationships.

Part-time remote internship supporting the Email Automation team: transfer and code email copy into templates, maintain templates, perform QA, run semi-weekly A/B tests and data tracking, and assist with organizational and cross-functional email operations.