Top Retail Jobs in Denver & Boulder, CO

Handle customer inquiries, complaints, cancellations, orders, account updates, and shipping questions across multiple systems. Research issues, identify root causes, provide solutions, retain customers through promotions, document interactions, and meet contact center performance metrics. The role also gathers customer feedback for management and follows established communication procedures and policies.

Manages high-risk, complex customer escalations from initial contact through resolution across phone, chat, and email. Evaluates customer, legal, financial, operational, and reputational risks; prepares executive and regulatory communications; coordinates with Legal, Finance, and cross-functional teams; and exercises independent judgment on exceptions and reimbursements. Identifies root causes, recurring trends, and process improvements while using AI tools to improve resolution efficiency and customer retention.

Lead Klaviyo’s global compensation strategy, including job architecture, pay structures, equity and long-term incentives, executive compensation, pay equity, and global market expansion. Advise leaders on hiring and retention investments, support Compensation Committee governance, manage budgets and equity models, and lead a high-performing compensation team. Improve processes through technology, analytics, AI, and automation.

Own QA strategy and release quality for POS, back-office, and payments products. Build automated unit, integration, API, contract, and end-to-end tests; integrate testing into GitHub Actions; validate hardware, offline modes, payment flows, and upgrades; establish release gates and test environments; monitor quality metrics; reproduce merchant issues; and coach engineers on testable design and quality practices.

Own Babylist’s global compensation strategy, including executive compensation, equity programs, job architecture, market pricing, pay equity, incentives, and annual compensation cycles. Lead compensation analytics, governance, compliance, budgeting, and executive committee materials. Partner with Finance, Legal, Payroll, HR, and business leaders while advising on pay decisions and workforce planning. Build and develop the compensation team, communicate programs company-wide, and redesign equity strategy as the company prepares for potential IPO growth.

Manage strategic enterprise accounts in the fuel and convenience-store industries, guiding onboarding, retention, growth, and expansion. Build account plans, conduct performance reviews, interpret data, create reports and case studies, monitor account health, address churn risks, and identify expansion opportunities. Partner with analytics, product, marketing, and operations teams while maintaining relationships with senior client stakeholders. The role includes up to 20% travel.

Drives sales growth for strategic Lowe’s Pro accounts through consultative selling, relationship management, market research, customer and jobsite visits, pricing negotiations, account planning, and cross-functional coordination. The role develops customer strategies, identifies product opportunities, manages sales calls, supports fulfillment, conducts supplier reviews and trade events, and reports account performance to district and regional leadership.

Leads full-cycle recruiting for veterinary roles, partnering with executive stakeholders and hiring managers to develop talent pipelines, conduct interviews, implement recruiting strategies, and track hiring metrics. The role focuses on sourcing veterinarians, building scalable recruiting processes, diagnosing hiring trends, and ensuring hiring goals are achieved. It requires extensive recruiting experience, veterinary recruiting expertise, local DVM market knowledge, networking and cold-calling skills, analytical ability, and occasional travel.

Manage business development and profitable sales growth across Western U.S. convenience store and HMR/Deli accounts. Develop customer plans, identify new and expansion opportunities, manage broker relationships, negotiate contracts and pricing, deliver presentations, forecast sales, and coordinate cross-functional teams. Maintain customer data in Salesforce, oversee budgets, and represent McCain at customer meetings and industry events. The role requires approximately 40% travel within the territory.

Lead commercial growth for 3-5 Tier 1 retail accounts post-sale: own expansion, renewals, and ARR through account planning, upsell, negotiation, executive engagement, and cross-functional collaboration. Use data-driven strategies, Salesforce and Trumpet for pipeline and forecasting, and partner with Customer Success, Product, and Marketing to realize customer value and scale long-term enterprise relationships.