Top Retail Jobs in Denver & Boulder, CO

Provide combined contact-center and social media support for pet brand customers. Respond to calls, comments, and direct messages; resolve order, billing, shipping, refund, exchange, and product issues; manage escalations and de-escalate complaints. Maintain accurate customer records, moderate online content, communicate promotions, document feedback and recurring issues, meet contact-center metrics, support peers, and provide reporting and process-improvement insights.

Own integrated go-to-market strategy for Babylist Wishlist, including user research, market sizing, journey mapping, customer value proposition, editorial direction, and cross-channel campaign planning. Partner closely with Product, Brand, Creative, Growth, and Corporate Communications to execute plans, measure performance, remove blockers, and drive measurable Wishlist adoption and growth.

Lead cross-pod technical direction and system design for high-scale backend services, embed AI-native development practices, collaborate with product and design, mentor engineers, and drive ambiguous initiatives from design through production.

As a Senior Security Engineer at Klaviyo, you'll build secure detection systems, automate response operations, and enhance security observability, driving incident response and threat detection efforts.

The Sales Associate III drives brand loyalty and revenue by delivering personalized shopping experiences, meeting sales goals, and supporting store operations. Responsibilities include building client relationships, managing transactions, and maintaining operational standards.

Own end-to-end customer onboarding for a POS platform, including software configuration, hardware setup, training, troubleshooting, milestone tracking, and go-live support. Serve as the primary customer contact, coordinate timelines and issue resolution, create onboarding documentation, and collaborate with Sales, Support, Product, and Engineering. Provide customer feedback to improve the product and onboarding processes.

Lead end-to-end performance of customer-facing conversational AI and knowledge base. Design, test, and optimize AI conversations, define intents and success metrics, analyze KPIs, maintain enterprise knowledge, run continuous improvement using analytics and experimentation, and partner cross-functionally to improve CX and business outcomes.

Lead mid-market and enterprise grocery accounts to drive retention, growth, and expansion. Onboard retailers, run monthly reviews, interpret data into reports and case studies, coordinate cross-functional teams, and proactively mitigate churn.

Lead commercial growth for 3-5 Tier 1 retail accounts post-sale: own expansion, renewals, and ARR through account planning, upsell, negotiation, executive engagement, and cross-functional collaboration. Use data-driven strategies, Salesforce and Trumpet for pipeline and forecasting, and partner with Customer Success, Product, and Marketing to realize customer value and scale long-term enterprise relationships.

Part-time remote internship supporting the Email Automation team: transfer and code email copy into templates, maintain templates, perform QA, run semi-weekly A/B tests and data tracking, and assist with organizational and cross-functional email operations.

Lead strategy, engineering, and lifecycle management for enterprise directory and machine identity platforms. Own Active Directory, Entra ID, PKI/CLM (e.g., Venafi), HSMs, hybrid identity integrations, automation/IaC, resilience, and governance while driving platform roadmaps, modernizations, and cross-functional IAM collaboration.