The Operations Services Expert supports internal and external customers through call activities, emails, and chat, ensuring excellent service and maintaining service level agreements while focusing on continuous improvement and collaborative teamwork.

As an Account Specialist, you will manage customer accounts, negotiate payment plans, recover payments, and document progress in Salesforce CRM.

As Manager of Underwriting, you will lead a team in reviewing small business financing applications, ensuring adherence to policies, and reporting team performance to leadership.