Top Team Lead Jobs in Denver & Boulder, CO

Leads Care Managers and Care Specialists, ensuring high-quality, consistent user support. Responsibilities include setting expectations, coaching, reviewing call and chat quality, managing escalations, analyzing performance data, improving workflows, supporting training and onboarding, and representing frontline needs cross-functionally. The role also handles select complex user cases and promotes a culture of empathy, accountability, inclusion, and continuous improvement.

Leads Oncology Field Access and Reimbursement Directors across the East region, executing access strategies, coaching team performance, managing resources, and ensuring compliance. The role provides market and reimbursement insights, drives data-led engagement and case prioritization, supports recruiting and talent management, and collaborates with cross-functional stakeholders to improve patient access for oral, infused, and injectable oncology products.

Leads workers’ compensation claims adjusters and specialists, providing technical and jurisdictional oversight for denials, payments, settlements, reserves, audits, and complex claims. Manages workflows, caseloads, escalations, compliance, performance, hiring, and employee development. Partners with the Claims Manager to meet departmental goals and improve claim outcomes, processes, and customer experiences.

Leads and develops an Account Management team responsible for campaign performance, client growth, gross profit targets, and incremental spend. Coaches team members, improves processes, supports cross-functional campaign initiatives, promotes analytics-driven reporting, and develops go-to-market best practices. The role also owns organizational projects, communicates with senior stakeholders, and travels up to 20%.

Leads and coaches a pod of 7–8 Business Development Associates responsible for outbound meeting generation. Owns funnel performance, quotas, qualification targets, coaching, call reviews, experimentation, hiring, and onboarding. Partners with regional and business development leaders to improve handoffs and meeting quality. The role has no individual quota and focuses on developing representatives and scaling outbound sales processes for healthcare partnerships.

Leads a cloud network engineering team responsible for designing, securing, implementing, and maintaining Azure, hybrid, and on-premises network infrastructure. Oversees architecture, connectivity, reliability, automation, observability, incident response, compliance, and security practices. Manages team performance, work prioritization, mentoring, hiring support, and on-call operations while collaborating with Cloud, DevOps, Security, and application teams.

Leads and develops a high-performing Client Partnerships sales team, drives revenue and gross profit targets, manages complex enterprise sales cycles, and develops strategic account plans. Partners cross-functionally with Product, Analytics, Marketing, and Operations to deliver client outcomes. Coaches teams on data-backed presentations, QBRs, deal advancement, forecasting, and executive stakeholder communication while advancing go-to-market strategies and organizational best practices.

Lead classroom instruction and curriculum implementation for preschool children, supporting their social, physical, and intellectual development. Build relationships with families, mentor teachers and new hires, and assist with center leadership duties including opening and closing. Ensure child safety, daily care, licensing compliance, and company standards while engaging children in indoor and outdoor activities.

Leads red team and penetration testing engagements across Federal Student Aid systems, overseeing planning, execution, reporting, tool maintenance, and testing environments. Ensures compliance with NIST SP 800-115, MITRE ATT&CK, and DHS RVA standards. Mentors junior testers, evaluates testing tools, and supports network, application, AWS cloud, and API testing in complex environments.

Leads VASA Fitness’s STUDIO coaching team by recruiting, scheduling, mentoring, and developing coaches. Ensures safe, effective, standards-aligned classes; analyzes participation trends; drives attendance, sales, membership growth, and retention; and creates an inclusive, motivating studio community. The role also maintains clean and safe environments, provides coaching feedback, and balances business goals with exceptional member experiences.

Leads a team of Warranty Administrators supporting Ford accounts. Responsibilities include coaching and evaluating employees, scheduling coverage, reviewing accounts and billing, handling escalations, facilitating meetings, supporting implementations, participating in sales activities, and maintaining OEM expertise and certifications.

Lead classroom instruction and curriculum implementation for preschool children, promote their social, physical, and intellectual development, communicate with families, mentor teachers, support center leadership, and ensure compliance with childcare licensing and company standards.

Leads clinical operations for assigned CRO projects, overseeing CRA and site performance, study startup, monitoring plans, timelines, budgets, risk management, compliance, training, and site communications. Reviews protocols and monitoring reports, supports project management and business development activities, and serves as an escalation point for clinical teams. Requires extensive CRO, pharmaceutical, or biotechnology clinical research experience and occasional travel.

Leads day-to-day revenue cycle operations and client relationships for hospital-based accounts. Monitors billing, collections, denials, claims, A/R, cash performance, KPIs, reporting, and corrective actions. Coordinates internal teams, resolves operational issues, supports invoicing and compliance, and mentors or manages 5–15 staff. Requires strong hospital revenue cycle expertise, client communication, reimbursement knowledge, and proficiency with reporting systems and Microsoft Office.

Lead and develop a team of Implementation Customer Success Managers while overseeing multiple Datarails implementation projects from planning through deployment. Serve as a customer and internal escalation point, monitor timelines and scoped hours, manage project risks, conduct customer status meetings, and ensure successful handoffs. Collaborate with Sales, Product, R&D, and live teams to improve implementation processes, playbooks, customer journeys, and product feedback.

Lead the architecture, reliability, and delivery practices for StoneAge’s cloud platforms, distributed systems, full-stack applications, data pipelines, and connected equipment ecosystem. Manage and develop software engineers, establish engineering standards, guide cloud and data architecture, improve CI/CD and observability, lead production incident resolution, and ensure scalable, secure, predictable software delivery across field, edge, and cloud environments.

Leads a Mandarin-speaking chat support team by managing workloads, coaching agents, resolving escalated customer issues, monitoring KPIs, and improving workflows. Develops training programs, maintains service quality, collaborates with internal and client stakeholders, and supports chatbot translation and reporting-tool integrations to improve scalability and customer experience.

Leads BPO quality assurance operations and mentors Quality Analysts. Oversees interaction evaluations, QA frameworks, scorecards, calibration, coaching, reporting, compliance, and performance improvement. Analyzes quality trends, recommends corrective actions, and collaborates with Operations, Training, and Workforce teams to meet KPIs, SLAs, and client standards.

Leads a team of Quality Analysts in a BPO environment, overseeing evaluations of calls, chats, and emails. Maintains QA frameworks, scorecards, calibration processes, and reporting. Provides coaching and actionable performance insights, analyzes trends, ensures compliance with quality standards, KPIs, and SLAs, and partners with Operations, Training, and Workforce teams on continuous improvement.

Leads BPO quality assurance operations, manages Quality Analysts, evaluates customer interactions, maintains QA frameworks and scorecards, conducts calibrations and coaching, analyzes performance trends, prepares reports, and drives compliance, continuous improvement, and customer experience enhancements.

Leads BPO quality assurance operations by managing Quality Analysts, monitoring customer interactions, maintaining QA frameworks and scorecards, conducting calibration and coaching sessions, analyzing performance trends, and reporting insights to management. Partners with Operations, Training, and Workforce teams to improve customer experience, ensure compliance with quality standards, and support continuous improvement against KPIs and SLAs.

Leads a team of Quality Analysts in a BPO environment, overseeing evaluations of calls, chats, and emails. Maintains QA frameworks, scorecards, calibration processes, and performance reports while ensuring compliance with quality standards, KPIs, and SLAs. Provides coaching and actionable improvement recommendations, analyzes trends, partners with operations and training teams, and presents quality performance insights to management.

Leads BPO quality assurance operations by managing Quality Analysts, monitoring customer interactions, maintaining QA frameworks and scorecards, conducting calibration and coaching sessions, analyzing performance trends, and reporting insights to stakeholders. The role partners with Operations, Training, and Workforce teams to improve customer experience, ensure compliance with standards, and support continuous improvement against KPIs and SLAs.

Leads a team of Quality Analysts in a BPO environment, overseeing customer interaction evaluations, quality standards, calibration, coaching, reporting, and performance improvement. Develops QA frameworks and scorecards, analyzes trends, partners with operations and training teams, and ensures compliance with KPIs and SLAs. Requires fluent Cantonese and English communication and flexibility for rotational shifts.

Leads a team of Quality Analysts in a BPO environment, overseeing evaluations of calls, chats, and emails. Maintains QA frameworks, scorecards, calibration processes, and reporting. Provides coaching and performance feedback, analyzes quality trends, recommends corrective actions, and partners with operations, training, and workforce teams to improve customer experience, compliance, KPIs, and SLAs.