Team Lead- Sales Development Representative

Who we are:

Hi, we’re SambaSafety and we offer the industry’s most comprehensive driver monitoring software. Our mission is promoting safer communities by reducing risk through data insights. Companies trust SambaSafety to keep their employees safe on the roads, price and reduce risk, help protect their brand, their bottom line, and our global community. 

We’ve built an inclusive, supportive, and exceptional culture where every employee is empowered in their role. Don’t take our word for it;  we’ve been recognized as a Top Workplace   by The Denver Post, Albuquerque Journal, Sacramento Bee, and Built In Colorado. And our employees rate SambaSafety as top-notch, with a rock solid Top Rating on Glassdoor.

What You’ll Do:

The Sales Development Representative (SDR) Team Lead plays a critical role in driving pipeline development by supporting, coaching, and developing a team of SDRs while continuing to contribute to outbound and inbound pipeline targets. This role is ideal for a high-performing SDR who demonstrates leadership capabilities, strong communication skills, and the ability to train and elevate others.

Key Responsibilities:

Team Leadership & Coaching

• Serve as the first-line leader and mentor to the SDR team.
• Provide daily support, guidance, and coaching to help team members improve outreach quality, messaging, efficiency, and productivity.
• Conduct call reviews, email reviews, and performance feedback sessions.
• Support new hire onboarding by training on tools, workflows, product knowledge, and prospecting best practices.
• Foster a positive, high-energy team culture that aligns with company values.

Training & Development

• Train SDRs on core skills: cold calling, email writing, sequencing, objection handling, and personalization.
• Maintain and update training materials and SDR playbooks as needed.
• Partner with management and enablement to refine ongoing learning initiatives.
• Help strengthen product and industry knowledge across the SDR team.

Performance Reporting & Metrics

• Track daily/weekly team performance metrics including: 
• Activity volume (calls, emails, sequences)
• Conversion rates (connects, meetings set, show rates)
• Pipeline influenced
• Prepare and deliver clear performance reports to SDR leadership and Sales Leadership.
• Identify gaps and recommend action plans to improve results.
• Ensure the team adheres to SLAs, process consistency, and CRM data hygiene.

Pipeline Contribution

• Maintain a partial individual quota by performing outbound prospecting and setting qualified meetings.
• Partner with account executives to ensure high-quality handoffs.
• Stay sharp on prospecting techniques to lead by example.

Cross-Functional Collaboration

• Work closely with Sales, Marketing, and Enablement to improve lead quality, messaging, and campaign execution.
• Provide feedback on market response, objections, and trends.
• Help optimize sequences, talk tracks, and ICP/personalization strategies.

What You’ll Need:

• Proven success as a top-performing SDR.
• Strong written and verbal communication skills.
• Ability to coach, mentor, and motivate others.
• Experience training peers or supporting new hires preferred.
• Comfortable analyzing data and reporting on performance.
• Excellent organizational skills and attention to detail.
• Proficient with CRM systems (e.g., Salesforce) and sales engagement tools (e.g., Hubspot, Salesloft).

Key Competencies:

• Leadership & Ownership
• Coaching Mindset
• Process Discipline
• Exceptional Communication
• Analytical Thinking
• Collaboration
• Continuous Improvement

Benefits and Perks:

• Flexible and generous Paid Time Off and Paid Volunteer Days
• 401k Employer Match 
• Generous Healthcare Benefits 
• Up to 12 weeks paid time off for maternity leave based on tenure
• Wellness &Tuition Reimbursement
• Flexible Work Arrangements
• Lots of SambaSafety swag & SambaSafety Events 

Our team of talented and committed safety professionals is exceptional. At SambaSafety we strive to foster an inclusive culture that supports, encourages and celebrates a wide array of diversity. We are committed to create a space where all employees can show up as their authentic selves every day, and we work to advance employee equality, diversity and inclusion.

SambaSafety provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, and expression or genetics.

Come join us to find out for yourself what all the excitement is about!