Own Magnite’s Help Center strategy, platform, information architecture, search, navigation, governance, and documentation workflows. Lead the technical writing practice while creating guides, release notes, FAQs, diagrams, code samples, audio, and video. Partner with Product, Engineering, Product Marketing, and client-facing teams to support launches and improve self-service. Use analytics, customer feedback, and AI-enabled tools to identify content gaps, improve discoverability, and scale accurate documentation.