Top Fintech Jobs in Denver & Boulder, CO

Provide technical customer support for Moov’s SDKs, APIs, and integrations through email, Slack, web forms, and in-app channels. Troubleshoot frontend and API issues, create proof-of-concept implementations, guide customers through best practices, and collaborate with Product, Engineering, and Technical Writing teams. Analyze recurring issues, improve documentation and internal tooling, and help enhance customer satisfaction and resolution times.

The Customer Service Engineer will provide technical support for Moov's platform, troubleshoot frontend issues, and assist customers in integrating Moov's APIs. They will also collaborate with product and engineering teams to improve user experiences and documentation.

Leads strategic sourcing and procurement initiatives for banking operations, including complex negotiations, competitive bidding, contract redlining, vendor management, spend oversight, and cost savings. Partners with executives and cross-functional stakeholders to develop sourcing strategies, assess market trends, manage supplier relationships, and improve third-party value, quality, and service levels while considering risk and total cost of ownership.

Leads enterprise AI tooling and security engineering, designing scalable cloud platforms and secure AI applications. Responsibilities include protecting models, agents, prompts, data, APIs, and outputs; securing the AI/ML lifecycle; implementing identity, encryption, monitoring, threat detection, adversarial testing, and incident response; and establishing engineering standards. The role mentors engineers, influences architecture and technology strategy, and partners with governance, risk, compliance, and business teams to support responsible AI adoption.

Manage, acquire, and deepen commercial banking relationships with businesses generating $5 million to $50 million in annual revenue. Advise clients on credit, liquidity, interest rate management, treasury, and wealth management solutions. Generate loans, deposits, fee income, and new business through consultative sales, internal partnerships, and community engagement while managing risk, compliance, customer satisfaction, and moderately complex portfolios.

Guide employers through end-to-end 401(k) automation onboarding, including eligibility checks, plan-detail collection, provider coordination, plan configuration and testing in Pay(k)onnect, and go-live verification. Maintain proactive customer communication, resolve issues, manage deadlines, improve processes, and provide resources that enhance the onboarding experience. The role requires account management, compliance awareness, data accuracy, KPI performance, adaptability, and effective collaboration with customers and 401(k) partners.

Own Tier 2 support and B2B customer relationships for retirement plan sponsors. Resolve complex inquiries, drive retention, educate customers, analyze client data, troubleshoot technical issues, and advocate for product and process improvements. Collaborate with Sales, Product, Engineering, and Operations while maintaining accurate records and delivering thoughtful, efficient customer experiences using support platforms and AI tools.

Provide phone and email support to B2B retirement plan sponsors and employers. Manage inbound queues, resolve and escalate complex issues, maintain service benchmarks, and collaborate with Product, Engineering, and Sales. Identify customer trends, communicate actionable feedback, handle sensitive information, and use support platforms and AI tools to improve customer outcomes and internal processes.

Build and operate security log pipelines, SIEM detections, endpoint controls, security automation, and internal tooling across AWS, macOS, Windows, CI/CD, and infrastructure repositories. Develop primarily in Python, implement Terraform-based infrastructure and policy-as-code safeguards, integrate security tools through APIs, and embed scanning and secrets detection into developer workflows. Own the reliability and coverage of security platforms while independently driving projects and implementing fixes directly in systems managed by other teams.

Own AWS cloud security posture and vulnerability management using Wiz and AWS-native services. Build Infrastructure as Code guardrails, secure CI/CD pipelines, automate vulnerability workflows, and operate WAF protections. Partner with DevOps and engineering on IAM, network segmentation, containers, secrets, data exposure, telemetry, threat modeling, and application security. Drive projects independently while reducing organizational risk.

Staff Security Engineer partners with Product, Engineering, and DevOps to embed security into application architecture, cloud infrastructure, and CI/CD processes. Responsibilities include secure design and code review, vulnerability remediation, AWS cloud security, WAF tuning, security automation in Python, SIEM and log pipeline contributions, endpoint controls, and security standards. The role requires deep expertise in application security, cloud security, or security automation, plus threat modeling and independent project ownership.

Lead SoFi Plus member acquisition strategy, segmentation, channel growth, placement optimization, performance measurement, and launch execution. Size market opportunities, define value propositions, identify growth opportunities, build reporting frameworks, coordinate cross-functional dependencies, and provide executive updates. Partner with Product, Marketing, Data Science, Design, Engineering, Operations, Legal, and Compliance to launch initiatives and improve measurable business outcomes.

Support branch operations and customer experience by processing teller transactions, resolving operational issues, handling customer inquiries and escalations, assisting with scheduling and daily branch tasks, identifying fraud risks, and promoting digital banking. Follow policies to minimize risk and support regional management and team motivation.

Supports application security across product and engineering teams by reviewing code, configurations, pull requests, logs, and system designs; identifying and prioritizing vulnerabilities; guiding remediation; and contributing scripts, tooling, detections, tests, and secure coding practices. The role also involves vulnerability management, risk-based analysis, security communication, and collaboration across engineering, infrastructure, compliance, and product teams.

Own brand and partner campaign strategy from brief through launch and retrospectives. Translate business priorities, audience insights, and brand strategy into integrated campaign plans, GTM strategies, investment priorities, and creative briefs. Align cross-functional marketing partners, guide tradeoffs, oversee execution quality, and develop measurement frameworks. Track brand health and campaign performance, report insights to leadership, and create reusable standards to improve future campaigns.

Support two senior engineering executives through calendar management, meeting preparation, travel and expense coordination, event planning, schedule optimization, and follow-up on action items. The role partners with executive assistants and leadership support teams, prepares documents and presentations, reconciles budgets, and handles administrative projects. Success requires strong organization, discretion, professionalism, independent judgment, adaptability, and the ability to thrive in a fast-paced company.

Implements and configures BlackLine accounting software for mid-market and enterprise clients. Manages implementation projects, requirements gathering, milestones, scope, budgets, risks, documentation, testing, and client transitions. Advises customers on accounting software best practices, resolves issues, builds executive relationships, and delivers strategic recommendations. Leads, mentors, and coaches junior implementation consultants while managing multiple projects and ensuring customer satisfaction.

Process high-volume loan applications while meeting quality and compliance standards. Respond to inbound customer calls, make outbound verification calls, request additional information, resolve issues through phone, email, or fax, and maintain accurate customer account records. The role includes a three-week training program and requires strong communication, empathy, multitasking, adaptability, comfort with technology, and success in a remote work environment.

Screen and process incoming Group Life claims and related mail, enter and update claims in the FEGLI system, handle claimant calls and correspondence, produce letters, perform peer reviews, and meet quality and production metrics.

Reviews and approves escalated complaint responses, advises on complex life insurance and annuity transactions, investigates high-value disbursements and suspected fraud, and researches contract histories. The role develops resolutions for customers and partners, supports legal, compliance, product, and regulatory teams, identifies operational risks and trends, and recommends process improvements while maintaining strong controls.

Lead development and lifecycle management of supplemental health insurance products (Critical Illness, Cancer, Accident, Hospital Indemnity). Drive market research, competitive analysis, go-to-market plans, and cross-functional launches working with Pricing, Contracts, Operations, Technology, Training, and Sales to deliver product strategy and execution.