Top Operations Analyst Jobs in Denver & Boulder, CO

Own CX operations across systems, ecommerce fulfillment, order management, fraud and chargebacks, subscriptions, AI automation, and Voice of Customer reporting. Manage tooling configuration, 3PL and partner relationships, cross-functional initiatives, payment issues, workflow improvements, and customer journey enhancements. Build reporting and optimize helpdesk, ERP, ecommerce, conversational AI, and automation platforms to improve CX performance.

Supports education technology service delivery for public-sector clients. Responsibilities include investigating client issues, coordinating resolutions, gathering requirements, documenting processes, analyzing workflows, supporting software enhancements, participating in user acceptance and regression testing, and assisting with releases, change management, and feature adoption. The role is intended for early-career professionals with strong analytical, communication, problem-solving, and learning skills.

Analyzes pricing, sales, margin, customer, and quote data to produce recurring reports, dashboards, models, and actionable insights. Maintains pricing files and customer price sheets, investigates discrepancies, supports strategic quotes, validates reporting accuracy, and performs ad hoc analyses for Pricing, Sales, Finance, and Operations. Requires advanced Excel skills, strong analytical judgment, and the ability to independently deliver decision-ready findings.

Monitors and analyzes cyber threats across enterprise and mission-critical networks in a 24/7 operations center. Performs threat detection, event correlation, incident response, vulnerability mitigation, reporting, escalation, and operational briefings. Uses tools such as Splunk, HBSS, Microsoft Defender, Security Onion, ACAS, SIGACT, and RALLY. Supports defensive cyberspace operations, network defense, situational awareness, and coordination with enterprise cyber defense partners.

Owns billing operations and invoicing for non-core healthcare programs, especially EGWP. Interprets contracts, analyzes financial and operational data, leads reconciliations, resolves billing variances, supports audits, and develops billing controls and processes. Uses Excel and SQL to improve automation, accuracy, scalability, and financial governance while coordinating with Finance, Operations, Client Services, and technology teams.

Manage high-volume state healthcare reimbursement disputes from filing through resolution. Prepare and submit arbitration requests, track deadlines, fees, payments, and correspondence, maintain accurate case records, follow state-specific requirements, and identify data issues or rule changes. The role requires medical billing and coding knowledge, familiarity with claims and EOBs, strong spreadsheet skills, careful attention to detail, and effective communication with payers, agencies, and internal teams.

Owns brand remittances end to end, including extracting and validating sales, payment, and expense data, reconciling variances, preparing remittance packages, and addressing partner questions. The role identifies process issues, improves controls and reporting, and leads data and automation initiatives with Development and Engineering. It requires strong financial operations or accounting experience, advanced Excel and AI-enabled analysis skills, and the ability to work independently across distributed teams.

Own the monthly sales commission process, including payout calculations, validation, adjustments, and payroll handoff. Analyze sales funnels, pipeline health, conversion, and revenue attainment while building executive reports and dashboards. Support territory design, capacity planning, and target-setting through data analysis. Improve recurring workflows with automation and AI, resolve discrepancies, document business rules, and collaborate cross-functionally across revenue and support teams.

Process and fulfill customer orders, maintain Salesforce contract and account data, create software licenses, invoice customers, manage inventory, prepare reports, document workflows, and support sales and finance teams. The role also handles customer inquiries, financial records, credit memo matching, vendor forms, and contractual compliance while meeting service-level agreements and key performance indicators.

Supports Medicare Part D EGWP implementation, enrollment, member services, communications, CMS compliance, audits, reporting, KPI monitoring, issue resolution, and corrective actions. The role oversees delegated entities and collaborates with internal teams and employer groups to ensure timely, accurate, and compliant health plan operations. It also develops policies, procedures, workflows, and work instructions.

Manages eligibility and accumulator file exchanges with TPAs, including SFTP administration, automation, monitoring, reconciliation, and discrepancy resolution. Serves as the operational liaison for business teams and external partners, leads impact analysis and proactive issue communication, maintains dashboards and documentation, and delivers data operations projects. Develops AI-assisted tools while ensuring secure handling of HIPAA-protected data.

Supports finance and business operations across cloud billing, AP/AR, payments, month-end close, budgeting, forecasting, reconciliations, reporting, and KPI dashboards. The role manages AWS, GCP, and Azure billing, resolves vendor and customer discrepancies, maintains financial and sales data, supports journal entries and financial statements, and identifies process improvements. It requires fluent Korean and English, strong Excel or Google Sheets skills, analytical ability, and U.S. work authorization without sponsorship.

Support and optimize a multi-channel sales organization through sales compensation operations, software platform integration, process improvement, analytics, and project execution. Conduct root-cause analyses, build reports and models, measure initiative outcomes, coordinate stakeholders, and manage multiple workstreams to improve operational efficiency and sales performance.

Leads business analysis and operational improvement initiatives for healthcare claims and managed care processes. Responsibilities include process redesign, cost-benefit and ROI analysis, operational readiness, claims lifecycle performance, regulatory alignment, reporting, testing, stakeholder coordination, and mentoring junior analysts. The role requires seven years of healthcare operations experience and may involve Facets claims adjudication.

Support health-insurance sales by building reports, forecasts, automations, and AI prototypes to improve pipeline health, rep productivity, and territory/quota planning. Partner cross-functionally to maintain data integrity, troubleshoot CRM issues, administer account and territory assignments, and drive process improvements and adoption.

Supports system-wide patient financial services by troubleshooting revenue cycle workflows and system issues, analyzing receivables, researching problems, coordinating with IS&T, payers, vendors, and clinical departments, and helping deliver user training. The role serves as an internal liaison and resource for billing system analysts and revenue cycle leadership while identifying and resolving issues that negatively affect receivables.

Investigates complex, high-risk user business cases and makes evidence-based risk decisions in ambiguous situations. The role develops tailored mitigation strategies, collaborates with Risk, Legal, Compliance, Product, and partners, communicates findings to varied audiences, engages directly with users, identifies systemic trends, and improves processes, decision frameworks, documentation, playbooks, and tooling.

Analyzes servicing, collections, application funnel, and contact-center data to identify performance gaps and inform business decisions. Builds automated reports, partner data files, Snowflake and dbt models, and operations dashboards. Maintains metric definitions, audits models, reconciles partner data, and develops business-case analyses. Uses AI tools to improve analytics workflows and collaborates with data engineering, product, and business teams.

Own Rain’s revenue operations infrastructure across Sales, Marketing, Partnerships, and Customer Success. Design and administer GTM compensation plans, maintain revenue dashboards and analyses, manage HubSpot architecture and integrations, support GTM systems, automate workflows with AI tools, and optimize cross-functional sales processes. The role requires strong analytical, systems administration, compensation, and process improvement skills in a fast-growing fintech environment.

Conduct product analytics for MoneyGram’s digital money transfer products. Analyze customer behavior, product performance, experiments, feature releases, and cohort metrics to guide product strategy and growth. Build insights and reporting, collaborate with Product, Engineering, Marketing, Finance, and international teams, and improve analytics platforms, automation, and visualization processes. Translate complex findings into actionable recommendations for technical and non-technical stakeholders.

Build customer health, retention, churn, renewal, and expansion analytics that support customer success and account management decisions. Develop dashboards, reports, alerts, and predictive models using CRM, ERP, WMS, and BI data. Lead analytics automation and AI adoption, improve data quality, standardize reporting, and deliver executive insights for retention and growth.

Support maintenance, monitoring, and enhancement of commercial and personal lines insurance products. Draft and coordinate forms, endorsements, rates, and rules; prepare and submit filings and statistical reports; manage ISO reporting; implement regulatory changes; monitor industry trends; provide cross-functional guidance to ensure products remain competitive and compliant.

Manage Deal Desk operations across the quote-to-cash lifecycle, including CPQ administration, quoting, pricing validation, approvals, product configuration, exception management, and data integrity across CPQ, CRM, and billing systems. Build KPI reporting, support renewals and expansions, document processes, and partner cross-functionally to automate workflows and improve deal execution.

Develop and maintain algorithmic hedging, bidding, and energy trading strategies for battery energy storage assets. Analyze power markets, optimize battery dispatch, troubleshoot real-time operations, and support on-call responsibilities. Build mathematical models, manipulate large datasets in SQL Server, improve forecasts and trading models, and create Power BI dashboards to inform market decisions. Manage analytical and coding projects independently while collaborating with development and market operations teams.

Own sales forecasting, pipeline and performance analytics, GTM planning, sales compensation strategy, and revenue reporting. Partner with senior Revenue, Sales, Marketing, and Finance leaders to identify risks, evaluate scenarios, improve forecast accuracy, and translate complex analyses into actionable recommendations. This senior individual contributor role requires autonomy, executive communication, and expertise in SaaS revenue operations, Salesforce, sales compensation, quota planning, and pipeline management.