Sales Excellence and Adoption Manager

Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served.

A Fortune 148 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services.

What You Will Be Doing:

• Drive adoption and consistent execution of CRM processes, capabilities, and business initiatives.
• Partner with sales leaders to establish and reinforce operational standards and best practices.
• Lead business readiness, change management, stakeholder engagement, and adoption planning for new capabilities and process changes.
• Identify execution challenges, process friction, and adoption barriers through direct engagement with sales teams and managers.
• Analyze business and adoption metrics to identify improvement opportunities and recommend corrective actions.
• Partner with cross-functional teams to improve CRM business processes, user experiences, and operational effectiveness.
• Monitor and report on key performance indicators such as CRM adoption, opportunity quality, pipeline hygiene, forecast accuracy, and process compliance.
• Serve as the voice of the field by gathering feedback and translating insights into CRM business improvements.

What We Are Looking For:

• Bachelor's degree or equivalent experience.
• 5+ years of experience in Sales Operations, Sales Excellence, CRM Adoption, Change Management, Business Operations, Enablement, or related fields.
• Experience driving process improvement and organizational adoption initiatives.
• Strong analytical, stakeholder management, communication, and problem-solving skills.
• Ability to influence across multiple functions and levels of leadership.
• Ability to travel up to 25%

The Skills That Will Help You Succeed Even More:

• Experience supporting Salesforce or other enterprise CRM platforms.
• Knowledge of sales processes including opportunity management, pipeline management, forecasting, and account planning.
• Experience working in a global, matrixed organization.
• Background in sales transformation, business readiness, or organizational change management.

Work Arrangement: This position will follow a hybrid schedule of 3 days in our office (Tuesdays, Wednesdays, and Thursdays) and 2 days per week from home.

What’s In It For You:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Growth Opportunities
• Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)
• On-site Café with Catering Option for Busy Lifestyles
• 24/7/365 On-site Gym and Lockers, Free for Use to All Employees!
• Bike Racks
• And more!

#LI-KO1

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. 

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.