Business Operations Manager

RichardsonRFPD, (Radio Frequency & Power Division). Inc. is a global leader in the RF, (Radio Frequency), wireless communications market, IoT and power technologies. Richardson RFPD, an Arrow Electronics company, is a global leader in the RF and wireless communications, power conversion and renewable energy markets. It brings relationships with many of the industry’s top radio frequency and power component suppliers. Whether it’s designing components or engineering complete solutions, Richardson RFPD’s worldwide design centers and technical sales team provide comprehensive support for customers’ go-to-market strategy, from prototype to production.
 

What You'll Be Doing:

• Propose designs & development and maintenance of processes and tools to support interval & external customer service levels and operational KPIs are met.

• Provides technical support on set up & Implementation of new customer and services engagements.

• Provides timely communication and escalation issues and works resolutions • Support implementation and drive documentation and reporting of key metrics and results

What We're Looking For:

• Requires in-depth knowledge and experience

• Solves complex problems; takes a new perspective using existing solutions

• Works independently; receives minimal guidance

• Acts as a resource for colleagues with less experience

• Represents the level at which career may stabilize for many years or even until retirement

• Uses best practices and knowledge of internal or external business issues to improve products/services or processes

• Typically resolves complex problems or problems where precedent may not exist

• Often leads the work of project teams; may formally train junior staff

• Works independently

Work Arrangement:

• Hybrid: 3 days in office/2 days work from home

Experience / Education

• Typically requires a minimum of 8 years of related experience with a 4 year degree; or 6 years and an advanced degree; or equivalent experience.

What's In It For You:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package. 

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. 

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.