Total Quality Logistics

Boston, Massachusetts, USA
Total Offices: 10
8,865 Total Employees
Year Founded: 1997
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What It's Like to Work at Total Quality Logistics

Updated on February 04, 2026

This page was generated by Built In using publicly available information and AI-based analysis of common questions about the company. It has not been reviewed or approved by the company.

What's it like to work at Total Quality Logistics?

Strengths in structured training, advancement pathways, and commission upside coexist with heavy workloads, intense sales pressure, and culture and policy concerns. Together, these dynamics suggest a strong platform for competitive, resilient sellers seeking rapid growth, while signaling meaningful tradeoffs for those prioritizing balance, predictability, or lower legal/contract risk.
Positive Themes About Total Quality Logistics
  • Learning & Development: Training is described as structured and hands-on, with paid programs and mentorship that prepare newcomers for sales roles. Playbooks, scripts, and shadowing support a fast ramp into the industry.
  • Career Growth: There is a clear path for advancement with promotion-from-within and movement into leadership or specialized verticals. Visibility to leadership and internal mobility are tied to sustained performance.
  • Compensation: Earnings potential is framed as uncapped commission with strong upside once a book of business is built. This motivates competitive sellers willing to persist through the ramp.
Considerations About Total Quality Logistics
  • Workload & Burnout: Long hours, heavy cold-calling, after-hours responsiveness, and weekend expectations create a demanding pace. Freight exceptions and aggressive activity metrics contribute to stress and fatigue.
  • Toxic Culture: Descriptions reference a 'churn and burn' atmosphere and a hard‑charging sales floor that some perceive as unprofessional or not family‑friendly. Allegations of frat‑style behavior and intense pressure align with a high‑attrition environment.
  • Values Gap: Legal rulings on unpaid overtime for certain roles and active enforcement of restrictive covenants raise concerns about employment practices. Candidates are advised to scrutinize noncompete terms and compensation structures closely.
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The insights on this page are generated by submitting structured prompts to some of the most popular large language models (“LLMs”) and summarizing recurring themes from the responses. Because the insights are generated using AI, they may contain errors. The insights do not necessarily reflect internal data, employee interviews, or verified company information. They may be influenced by incomplete, outdated, or inaccurate data, and may vary across LLM providers. These insights are intended for informational purposes only and should not be interpreted as a factual or definitive assessment of a company's reputation. Built In makes no representations or warranties regarding the accuracy, completeness, or reliability of this information, and disclaims any liability for any actions taken based on this information. If you are a representative of this company, and would like this page to be removed, you may contact us via this form.
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