Built In
Built In Work-Life Balance & Wellbeing
Built In employees report they would recommend working here thanks to a culture that treats work-life balance as a performance enabler, not a perk (2025 internal survey). The company sets clear norms for sustainable workloads and reasonable working hours, emphasizing outcomes over optics.
Core business hours are 9 a.m.–5:30 p.m., with year-round Half-Day Fridays that let employees end the week at 12:30 p.m, according to the Employee Handbook (updated April 2025). Full-time employees also benefit from Flexible Paid Time Off, quarterly Wellness Days, and an annual Recharge Week, ensuring everyone can fully disconnect and rest.
Flexibility is built into the culture — especially for parents — allowing employees to step away for school pickups, sick days, or other family needs without stigma. Managers reinforce boundaries, model full PTO use, and maintain predictable workloads through regular check-ins and clear prioritization.
Employee Perspective
“As we continue to navigate the future of work, flexibility has been one of the best parts of working here,” said one employee in an October 2025 survey.
Built In’s approach results in a workplace that values high output and human sustainability, where balance is modeled and normalized across teams rather than managed top-down.
At-a-Glance
- Average weekly hours: 40 (2025 internal survey)
- Flex access: Company-wide hybrid + remote mix
- Recovery rituals: Recharge Week, Wellness Days, Half-Day Fridays
Learn more about how Built In supports a flexible work-life balance in Built In’s People-First Approach to Work-Life Balance.
Built In employees report near-universal access to flexible scheduling under a hybrid and remote model (2025 internal survey). The company focuses on outcomes, not optics, empowering people to manage where and when they work as long as performance and collaboration remain strong.
The Employee Handbook (effective April 14 2025) outlines Built In’s approach to hybrid work:
- Roles that are not fully remote include regular in-office time for collaboration, typically two to three days per week.
- Remote or telecommuting arrangements require manager and leadership approval, and must meet all performance and communication expectations.
- The policy reinforces that working remotely is a trust-based privilege, not a guarantee, and Built In may adjust arrangements as business needs evolve.
This framework supports retention, satisfaction, and balance between work and personal life, giving employees the autonomy to design how they work best.
Employee Perspective
Employees highlight manager-approved remote days, autonomous schedule adjustments, and intentional in-person collaboration as evidence that flexibility is genuinely lived, not just offered.
“The flexible work environment makes it possible to manage work and life in a sustainable way,” shared one employee (2025 survey).
Leaders reinforce this trust-based model by publishing clear hybrid guidelines, equipping teams with distributed-work tools, and training managers to sustain flexibility through accountability and respect for individual needs.
At-a-Glance
- Flex access: 100% company-wide (2025 internal survey)
- Typical hybrid rhythm: 2–3 in-office days per week
- Model type: Hybrid + fully remote roles
- Approach: Trust-based; focus on outcomes over optics
Read more about how Built In creates a flexible work culture in Built In’s People-First Approach to Work-Life Balance.
Built In employees report strong satisfaction with the company’s wellness benefits and culture of care (2025 internal survey). The company invests in comprehensive mental health and well-being programs designed to make support accessible to all employees and their dependents.
Built In offers a 24/7 confidential Employee Assistance Program (EAP) that provides counseling for stress, anxiety, depression, relationship challenges, and workplace issues. Employees also receive behavioral health coverage through BlueCross BlueShield, with both in-person and virtual access to licensed mental health professionals, plus telehealth therapy via MDLIVE for around-the-clock convenience.
Company-wide initiatives like Recharge Week, quarterly Wellness Days, and year-round Half-Day Fridays further reinforce that rest and recovery are not optional — they’re integral to performance and well-being.
Leadership integrates wellness goals into benefits strategy, models healthy boundaries, and encourages full PTO use. Managers are trained to check in on both performance and well-being, fostering an environment where employees feel supported, balanced, and able to perform sustainably.
Employee Perspective
Employees emphasize that mental health support at Built In is accessible, stigma-free, and backed by leadership behavior. Internal feedback highlights that these programs reduce stress, improve morale, and enhance work-life balance.
At-a-Glance
- EAP access: Free, 24/7 confidential counseling (employees + dependents)
- Coverage: BlueCross BlueShield behavioral health; MDLIVE teletherapy
- Wellness rituals: Recharge Week, quarterly Wellness Days, Half-Day Fridays
Learn more about how Built In supports a flexible work-life balance in Built In’s People-First Approach to Work-Life Balance.
