Top Remote Entry Level Operations & Support Jobs in CO

Resolve high-volume customer support tickets involving account access, billing, and subscription plans. Use macros, playbooks, and AI-assisted suggestions to provide accurate responses, identify issues requiring Tier 2 or Enterprise escalation, and flag recurring questions for new macros. The role requires clear written communication, process discipline, accuracy during repetitive work, and curiosity about the product. Prior customer-facing or process-driven experience is helpful but not required.

Leads internal IT operations for a distributed workforce, including help desk services, Microsoft 365 administration, identity and access management, endpoint lifecycle, vendors, licensing, business continuity, security operations, compliance controls, and technology projects. Manages a small team and supports secure AI and internal platform adoption. The role owns IT budgets, documentation, infrastructure practices, and controls aligned with ISO 27001, SOC 2, HIPAA, and GDPR.

Supports the claims team by managing a shared inbox, triaging requests, preparing first notices of loss, organizing claim documentation, maintaining records, coordinating meetings, compiling data, and handling ad hoc administrative tasks. The role requires strong organization, communication, prioritization, attention to detail, and comfort with digital tools. Insurance experience is not required, with opportunities to learn commercial claims and progress toward a Claims Specialist role.

Provides onsite help desk and account administration support, including application and network access assignments, password resets, account deletion and disabling, privileged access management, and account cleanup. Supports users through phone, messaging, and in-person interactions. Assists with endpoint deployment, new device configuration and delivery, e-recycling preparation, and ITSM operations.

Coordinate the CTO’s calendar, inbox, priorities, and executive documentation while managing marketing team activities, campaigns, creative work, technology projects, meetings, deadlines, KPIs, and action items. The role identifies bottlenecks, documents processes, reports progress to leadership, and supports collaboration across international teams and time zones. It requires strong organization, communication, initiative, and comfort with business, project management, CRM, and AI tools.

Analyze, document, and optimize organizational workflows by mapping current and future processes, identifying inefficiencies, standardizing procedures, tracking KPIs, and supporting implementation of improved methodologies and tools. The role requires process analysis experience, proficiency with diagramming and task-management tools, Excel skills, knowledge of Lean, 5S, or BPM, and conversational English fluency.

Provide high-volume technical support to pet care businesses by handling phone calls and tickets, troubleshooting product settings, building new customer accounts, collaborating with technical teams, and documenting customer interactions and resolutions. The role requires strong communication, technical aptitude, organization, self-motivation, and comfort working remotely in a fast-paced environment.

Supports IBM Maximo enterprise asset management initiatives through requirements gathering, business process analysis, process improvement, system customization, administration, training, and user support. Works with government stakeholders and technical teams to document requirements, recommend solutions, demonstrate technology, resolve issues, and improve operational performance. Requires strong communication skills, Microsoft Office proficiency, a relevant bachelor’s degree, and eligibility for Public Trust clearance.

Analyzes business and technical requirements, improves asset-management processes, and proposes IBM Maximo enhancements. The role develops custom applications, reports, and interfaces; performs system administration; trains and supports end users; and communicates with technical staff, non-technical personnel, and USPS stakeholders. The position requires at least 25% travel and may involve government background screening, credentialing, or clearance.

Provide first-line client support for a futures brokerage and prediction-markets platform through Intercom, email, and tickets. Assist with account setup, verification, funding, withdrawals, platform navigation, market explanations, and troubleshooting. Document interactions, track compliance questions, escalate technical issues, and identify recurring client concerns for product and operations teams. Support clients accurately during high-volume live events while collaborating with compliance, risk, and operations.

Coordinate resource scheduling and operations for client engagements by maintaining accurate availability, skills, assignments, project status, and capacity data. Communicate with practitioners and stakeholders, follow up on missing information, support onboarding, identify staffing matches, and report global resourcing availability. The role also requires strong data hygiene, prioritization, problem-solving, relationship management, and process improvement across Salesforce, Suite Projects Pro, and internal systems.