Top Remote Support Engineer Jobs in Denver & Boulder, CO

Provide Tier 1 product support as first point of contact for customers via calls and tickets. Triage, troubleshoot Windows/Mac and mobile issues, analyze logs, escalate to internal teams, monitor trends, and recommend process improvements to enhance customer experience.

The Enterprise Support Engineer will handle technical inquiries, debug issues, analyze logs, assist customers in using AI efficiently, and convert investigations into documentation and tools.

As a Senior Product Support Engineer, you'll deliver escalation support for security products, prioritize software fixes, and manage partner integrations.

The App Dev & Support Engineer III is responsible for designing, coding, and documenting Java applications, collaborating in Agile environments, and driving independent projects while mentoring junior developers.

The Support Engineer will assist customers with technical needs, engaging with Customer Success and Engineering teams to resolve issues, translate feedback, and handle technical requests effectively.

Provide developer support for Supabase, handling cases from billing to implementation questions, while collaborating with engineering teams and improving support efficiency.

Provide developer support, triage cases, monitor feedback, improve support tools, and assist technical customers with Supabase services.

The Support Engineer resolves technical issues, integrates systems, and ensures customer satisfaction while collaborating with various teams.

The Senior Support Engineer resolves technical issues for customers, manages data quality, and collaborates with engineering and sales to ensure customer satisfaction.

The Application Support Engineer resolves customer-reported issues, manages application support tickets, collaborates with teams, and enhances operational excellence through documentation and process improvement.

In this role, you'll diagnose AI-related issues, troubleshoot technical problems, document escalations, and enhance support processes while utilizing AI tools.

Responsible for managing customer technical health, support assistance, training, feature deployment, and building customer relationships to enhance platform usage.

The Staff Product Support Engineer will design, optimize, and manage Hadoop and Spark applications, solve data challenges, and ensure operational stability in a 24/7 environment.

The role involves leading the design, development, and implementation of solutions within Microsoft Dynamics 365, managing projects, mentoring developers, and resolving technical issues.

The Product Support Engineer is responsible for investigating customer issues, maintaining relationships, resolving complex problems, and ensuring customer satisfaction in a SaaS environment.

The Support Engineer will resolve merchant and customer issues, automate workflows, build internal documentation, and collaborate with teams to enhance support systems.

Provide developer support for Supabase, triage cases, improve efficiency, and communicate with technical customers in an open-source environment.

The IT Support Engineer will manage IT support operations, build automations, administer SaaS tools, enhance security, and streamline processes for a remote team.

As a Senior Support Engineer, you will provide technical support, troubleshoot issues, collaborate with engineering, and enhance user experience at n8n.

Manage technical support operations, oversee support cases, troubleshoot, improve customer experience, and lead team initiatives to enhance Salesforce platform performance.

Investigate fleet issues and perform root-cause analysis using vehicle logs; curate datasets; create and run simulation scenarios; report findings to autonomy teams; build documentation and knowledge base; support testing and escalation to improve AV safety and functionality.

The Developer Support Engineer role involves assisting developers in integrating RevenueCat SDK, resolving issues, and enhancing the developer experience through collaboration and tool development.

As a Tier 3 Support Engineer, you'll manage complex networking environments, troubleshoot advanced IT issues, mentor junior staff, and assist clients with infrastructure upgrades and strategic implementations.

Support Engineers provide technical support for customers, troubleshoot complex issues, assist with onboarding, and improve internal processes and documentation.

Responsible for software development and maintenance of claim processing solutions, ensuring quality and compliance with corporate policies. Communicates with teams and performs routine program maintenance.