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Top Remote Support Engineer Jobs in Denver & Boulder, CO
Database
The Database Support Engineer will resolve complex customer issues, optimize workloads, debug edge functions, mentor junior team members, and improve product quality based on real usage.
Top Skills:
AWSLinuxPostgresSQL
Database
As a Database Support Engineer, you'll resolve advanced PostgreSQL issues, provide proactive optimization advice, mentor juniors, and improve product quality through customer interactions.
Top Skills:
AWSLinuxPostgresSQL
Big Data • Information Technology • Security • Software
Provide Tier 3 telecom-focused technical support and incident resolution for WAN transport and network services. Coordinate with ISPs, perform root cause analysis, maintain runbooks and documentation, generate reports, audit circuit data, and remediate security vulnerabilities as part of a 24/7 operations team.
Top Skills:
AdtranCiscoCliDnsFortinetFortinet/FortigateIncident Management/Ticketing SystemsPl/SqlPuttyT-SqlTcp/IpTera TermWindows Command Prompt
Fintech • Payments • Security • Software • Financial Services
As a Production Support Engineer at Marqeta, you'll provide customer support, resolve technical issues, and collaborate with engineering teams on software updates. Role involves on-call support, monitoring production performance and transaction volumes, as well as issue escalation.
Top Skills:
AppdynamicCurlDatadogGrafanaHTTPJIRAKibanaLinuxNew RelicSalesforceSplunkSQLSumologic
Software
The Support Engineer at Cypress provides technical support for developers using Cypress by troubleshooting issues, reproducing bugs, and collaborating with engineering teams to enhance product quality and customer satisfaction.
Top Skills:
BitbucketCi/CdGitJavaScriptLinuxmacOSReactViteWebpackWindows
Artificial Intelligence • Edtech • Information Technology • Software
As a Product Support Engineer, you'll troubleshoot customer issues, collaborate with engineering, maintain documentation, and improve support processes. This role focuses on understanding product intricacies and providing proactive support.
Top Skills:
AIDebuggingDocumentationSaaS
Software • Automation
As a Support Engineer, you will maintain RPA scripts, support customer deployments, troubleshoot issues, and document processes to enhance system reliability.
Top Skills:
APIsHTTPPythonRpa ToolsVpnsWindows
Fintech • Payments • Financial Services
The Lead Implementations Support Engineer leads technical onboarding for new clients, manages data migration, and mentors the implementation team to ensure quality and efficiency in onboarding processes.
Top Skills:
ETLJavaJavaScriptMySQLPostgres
Logistics • Software
As an Application Support Engineer, you will resolve system issues, assist in WMS and OMS solutions, train users, and manage testing and documentation.
Top Skills:
ConfluenceJIRAOmsSalesforceWms
Legal Tech
The Application Support Engineer provides day-to-day technical support for financial and administrative systems, troubleshooting, and issue resolution for users, while working on enhancements and collaborating with IT for application deployment.
Top Skills:
AzureElite 3EIntapp ProductsMs Sql ServerPowerautomatePower BI
Fintech • Payments • Software • Financial Services
Provide first-level technical support for customers, investigating and resolving tickets, collaborating with teams, and making improvements to support processes.
Top Skills:
CurlPostmanPythonRubySQLTypescript
Information Technology • Software
The Sr. Support Engineer will provide remote support for SAP FI/CO applications, troubleshoot issues, develop fixes, and support clients by delivering exceptional service and managing relationships effectively.
Top Skills:
AbapEccSap 4.XSap Fi/Co
New
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Information Technology • Software
The Support Engineer for Oracle Technology maintains client relations, guides archive processes, and ensures compliance with Oracle licensing while leading mini projects.
Top Skills:
Business IntelligenceDeveloper ToolsJdeveloperOracle DatabaseOracle E-Business SuiteOracle MiddlewareSap SybaseVMware
Computer Vision • Information Technology • Machine Learning • Natural Language Processing • Real Estate • Software
Handle customer support requests, troubleshoot issues, improve product functionality and support processes, and take on software development tasks during downtime.
Top Skills:
Customer ServiceSoftware Engineering
Other
The Junior Mobile Core Support Engineer will troubleshoot and resolve telecom network issues, support customer queries, and maintain network performance while collaborating with engineering teams.
Top Skills:
3G4G5GBashCxDiameterElasticsearchGmGn/GpGrGrafanaGtpGtpv2IucsIupsLinuxMapMobile Networks 2GPrometheusPythonRanapRxS11S1ApS5/S8S6ASgsapSipTcapWireshark
Artificial Intelligence • Information Technology • Consulting
The Customer Support Engineer resolves complex technical issues, leads diagnosis, supports automation scripting, and mentors junior staff. Responsibilities include troubleshooting across various technology stacks and collaborating with engineering teams.
Top Skills:
AWSAzureBashCloud PlatformsData StorageGCPKubernetesLinuxMachine LearningNetworkingPythonSecurity
Big Data • Real Estate • Software
The Partnership Support Engineer will handle integration issues, improve processes, build tools for diagnostics, and ensure reliability for partner integrations, APIs, and collaborations.
Top Skills:
Active RecordDatadogRest ApisRuby On RailsSQLWebhooks
Healthtech
The Proactive Support Engineer at Komodo Health focuses on shifting from reactive support to preventive customer engagement, enhancing self-service options and reducing inbound support cases through strategic initiatives and data analysis.
Top Skills:
Bi ToolsGenaiLookerSalesforce Service CloudSQLTableau
Artificial Intelligence • Healthtech • Software
As an Integration Support Engineer, you will manage integration support functions, enhance workflows, document systems, and ensure compliance while collaborating with clients and cross-functional teams.
Top Skills:
AWSFigmaJIRAPythonSalesforceSnowflake
HR Tech • Logistics • Software
The Application Support Engineer will provide Level 2 application support, investigate technical issues, monitor system health, write SQL queries, and collaborate with teams for improvements.
Top Skills:
.NetC#DatadogSQL
Software
As a Senior Integrations Support Engineer, you will lead technical integration support, manage incidents, drive operational excellence, and bridge support with engineering teams to enhance customer experiences.
Top Skills:
AWSAzureDatadogGCPGitGraphQLIntercomJIRALinearNode.jsReactRestTypescriptZendesk
Software
As an Enterprise Support Engineer, you will provide advanced technical support for enterprise customers, troubleshooting complex issues, advocating for customer needs, and collaborating cross-functionally to improve customer experience.
Top Skills:
Ai ToolsApi DebuggingChrome Developer ToolsCi/CdCliCSSGitHTMLJavaScriptMarkdownNpmOauthOpenapiPerformance DiagnosticsSAMLSsoSwagger
Cloud • Information Technology • Internet of Things
Senior-tier support engineer resolving high-severity, complex customer issues, reproducing bugs in lab environments, mentoring support staff, providing PKI and cryptography expertise, collaborating with Product and Engineering to drive systemic improvements, and managing high-profile escalations with clear technical communication.
Top Skills:
Active DirectoryAdcsAdfsAWSAzureCertificate Lifecycle ManagementCryptographyDockerEjbcaFirewallsIisKeyfactor CommandKubernetesLinuxLoad BalancersPkiProxiesSQLWapWindows Server
Information Technology • Mobile • Software • App development
Embed with top users to pair on shipping and scaling apps, perform code reviews and optimizations, unblock projects, collaborate with product engineering, and build tools, docs, and systems to improve the platform and user workflows.
Top Skills:
ExpoNode.js
Computer Vision • Machine Learning • Mobile • Productivity • Software
As a Mobile Developer Support Engineer, you will provide exceptional technical support related to mobile SDKs and APIs, troubleshoot issues, maintain support resources, and assist during high-priority incidents to ensure customer satisfaction.
Top Skills:
AndroidAPIsDebugging ToolsFlutterIntercomiOSJIRAMobile DevelopmentReact NativeZendesk
Top Denver & Boulder, CO Companies Hiring Remote Support Engineers
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