Top Remote Senior Level Customer Success & Experience Jobs in CO

Lead client engagements and project teams to design and deliver operational, technology, and strategic solutions. Own solution architecture, project planning, risk mitigation, knowledge transfer, process improvement, and support business development to drive client transformation and firm growth.

Own the Customer Education roadmap and programs at Jellyfish: design persona-based learning journeys, build Academy courses, webinars, in-app guidance and enablement assets, partner cross-functionally, measure KPIs, and manage the education tool stack as a team-of-one.

The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.

The Payer Engagement Account Director will drive payer opportunities, build relationships with payers, lead meetings, and collaborate cross-functionally to advance access to the company's cancer detection technology.

The Trial Success Manager will lead the trial process for clients, manage POC activities, design solutions, deliver training, and analyze data for success.

The role involves supporting federal healthcare solutions for Tribes, leading discovery workshops, and providing tailored product demonstrations while achieving sales goals.

The Customer Success Manager will manage 50-100 accounts, drive growth, ensure onboarding, engage stakeholders, and identify expansion opportunities.

The Senior Director of Public Sector Customer Success will lead a team to enhance customer experience, drive product adoption, and improve retention for public sector clients, ensuring alignment with GitLab's strategic objectives.

The Solutions Consultant is responsible for technical and solution aspects of the sales cycle, collaborating with sales teams and demonstrating product value to customers. This role involves solution scoping, customer pilots, and managing technical relationships.

Lead the Global Revenue Enablement organization by defining and executing enablement strategies, driving performance across customer-facing teams, enhancing training and onboarding programs, and improving data-driven analytics.