Top Remote Senior Level Customer Success & Experience Jobs in CO

Lead strategic customer relationships to drive adoption, value realization, renewals, and expansion of Dynatrace's observability platform. Develop success plans, coordinate cross-functional teams and partners, mitigate renewal risk, and act as trusted advisor to technical and executive stakeholders.

Lead strategy and execution for enterprise demand customer success and distribution partners. Manage a team to ensure private marketplaces drive engagement, conversions, and long-term growth. Partner with Product, Marketing, and Sales to expand footprints, build CS playbooks, onboard enterprise customers, and translate audience engagement data into ROI-driven growth opportunities.

Lead Dscout's global renewals function and Renewal Manager team. Own renewals pipeline, forecast retention and churn, develop proactive renewal and churn-prevention strategies, collaborate with Sales and Customer Success, and continuously improve processes and KPIs to maximize customer retention and revenue.

Lead and develop a team of 10-12 Marketing Success Specialists to execute multi-channel campaigns, manage escalations and QA, build scalable processes and playbooks, drive customer growth, and perform business reviews to improve marketing operations and results.

As a Client Success Lead, manage merchant relationships, drive revenue growth, and optimize performance through cross-functional collaboration and contract management.

The Senior Client Partner will manage brand partnerships, lead deal cycles, develop custom packages, and ensure the successful execution of collaborations at Babylist.

Lead and scale an enterprise Customer Success team for high-touch SaaS customers. Build CS processes, drive retention and expansion, manage escalations, collaborate cross-functionally, monitor performance metrics, and use data to improve outcomes for strategic accounts.

As a Senior Technical Success Manager, you'll architect strategies for enterprise customers to secure their development processes, ensuring adoption and driving business value through effective communication and relationship building.

The Client Success Director leads client growth strategies, manages high-stakes negotiations, and coaches a team to deliver exceptional ROI through data-driven narratives, fostering C-suite relationships and enhancing client success.

The Strategic Accounts Director manages relationships with large employer clients, focusing on retention, upselling, and ensuring excellent client experiences while driving performance and key metrics.