Top Remote Senior Level Customer Success & Experience Jobs in CO

The role involves translating customer feedback into actionable insights, developing frameworks for customer satisfaction metrics, and collaborating with cross-functional teams to influence business strategies.

The Senior Business Development Manager will lead and manage strategic partnerships, focusing on AI/ML integrations and driving revenue growth for Dropbox.

The Customer Value Architect drives onboarding, adoption, and customer value realization for CrowdStrike's cybersecurity platform, ensuring customer success and minimizing churn. This role involves direct engagement with sales teams and conducting business value analyses for clients, while maintaining strategic partnerships within large enterprise accounts.

The Customer Value Architect drives customer onboarding and adoption of Falcon Flex, ensures value realization, minimizes churn, and conducts business reviews to support customer relationships.

Lead technical training programs for sales teams and partners, managing projects, developing learning content, and ensuring program effectiveness.

The Principal Sales Engineer will lead efforts in cybersecurity sales, focusing on solutions engineering, customer issues, and collaboration with partners.

The role involves troubleshooting complex security and network issues, collaborating with engineering teams, documenting resolutions, and mentoring fellow engineers. It focuses on delivering high-impact customer support and analyzing use-cases for product improvements.

The Senior Enterprise Customer Success Manager engages with Federal and Public Sector clients to drive value realization from Imprivata solutions, ensuring customer satisfaction, renewals, and product adoption while maintaining executive relationships and addressing complex client issues.

The Customer Success Manager oversees customer lifecycle, develops relationships, and ensures accurate records while promoting customer loyalty and problem resolution.

Strategically lead sales initiatives for ServiceNow's source-to-pay solutions, leveraging deep procurement expertise, AI integration, and effective communication to establish credibility and drive client engagement.

The Senior Solutions Engineer will partner with Account Executives to showcase Motive's platform value, guide customer engagement, and influence strategic buying decisions in Enterprise sales.

As a Customer Experience Lab Technician, you will provide live support to clinicians, collaborate on treatment plans, and ensure high-quality dental lab outcomes using CAD/CAM technology.

Manage global technical support teams for MongoDB, focusing on customer satisfaction through technical issue resolution, performance enhancement, and team development.

The Manager of CX Consumer Content and Knowledge Systems oversees the strategy and operation of customer knowledge delivery systems, ensuring information accuracy across various support channels while leveraging AI technology and analytics to enhance customer experience metrics.