Top Remote Senior Level Customer Success & Experience Jobs in CO

Manage end-to-end success for a portfolio of non-enterprise healthcare customers: drive adoption, troubleshoot complex data and platform issues, run trainings and implementations, coordinate cross-functional teams, develop customer roadmaps, and support renewals while ensuring data quality and security compliance.

Lead development and delivery of training and enablement programs focused on medical economics and value-based care. Provide subject-matter expertise on risk adjustment, cost management, network optimization, and contract forecasting. Collaborate cross-functionally with product, engineering, analytics, and customer teams to embed customer workflows into content, improve adoption, and measure training impact.

Lead and scale an Enterprise Customer Success team (6-8 CSMs) to drive adoption, retention, and expansion for SaaS enterprise customers. Define strategy, build technical depth, mitigate risk using data, partner cross-functionally, manage executive escalations, hire and develop talent, champion AI workflows, and improve customer outcomes and renewals.

Own growth and health of a 50+ campus partner network: expand course adoption, manage renewals, build faculty and administrative relationships, monitor partner health with data, identify growth opportunities, and coordinate with Product and Delivery to ensure smooth implementations.

Lead and manage enterprise trials/POCs, define success criteria, configure the Motive platform, provide training and stakeholder communication, analyze trial data, and drive trial-to-sale conversion while partnering with sales and engineering.

Drive subscription renewals and retention for German customers through negotiation, usage evaluation, true-ups, and cross-team collaboration. Close renewals timely, manage strategic/complex accounts, mitigate churn risk, and help design renewals best practices to improve predictability and gross retention.

As a Go-To-Market Engineer, you'll assess customer accounts, design solutions for growth, and optimize product usage using AI and data analysis to drive revenue. You'll build relationships with clients and implement strategies that leverage the Apollo platform effectively.

As a Senior Solutions Engineer, you will partner with the sales team to support enterprise customers, deliver presentations, and run proof-of-concept trials while leveraging technical expertise in networking and security.

The Senior Account Executive will manage the sales pipeline, prospect for new business, leverage existing relationships, and advocate for customers to drive growth in the PEO sector.

Serve as a strategic advisor driving adoption and value of Enverus Power & Renewables products. Lead onboarding, training, client engagements, and account strategy; present analytics, gather product feedback, support renewals, and expand user adoption while collaborating with sales and product teams.

The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.