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Top Remote Senior Level Customer Success & Experience Jobs in CO
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Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Own a book of large enterprise accounts to drive adoption, value realization, renewals, and upsells. Lead onboarding and training, build C‑level relationships, manage escalations, coordinate cross-functional resources, capture product feedback, and ensure high customer satisfaction and retention.
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
Lead end-to-end 8-12 week onboarding engagements for strategic enterprise customers, configuring the Udemy Business platform, delivering training and integrations (e.g., SSO), mentoring junior consultants, and ensuring smooth handoff to Customer Success while shaping scalable onboarding playbooks and capturing customer insights.
Top Skills:
AnalyticsSsoUdemy Business
AdTech • Consumer Web • Digital Media • eCommerce • Marketing Tech • SEO
Own and grow a portfolio of publisher media accounts: drive retention, onboarding, content strategy, performance optimization, cross-functional coordination, and data-driven reporting to increase revenue and satisfaction.
Artificial Intelligence • Computer Vision • Machine Learning • Payments • Real Estate • PropTech
Serve as primary relationship manager for airline clients and vendor couriers, overseeing day-to-day operations, SLAs, and escalations. Produce QBRs and performance reports, leverage data and AI to improve logistics and ETA accuracy, partner with Product and Engineering on feature requests, and optimize vendor courier networks to drive operational efficiency and customer satisfaction.
Top Skills:
AIData AnalyticsOperational Tracking Systems
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
Manage a portfolio of Superhuman Docs accounts to drive adoption, retention, and expansion. Act as a trusted advisor, run account reviews, build feedback loops to inform product roadmap, design change management and enablement programs, and collaborate cross-functionally to deliver customer value and identify upsell opportunities.
Top Skills:
CRMExcelGoogle SheetsSuperhuman Docs
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Healthtech • Social Impact • Software • Telehealth
Own onboarding and long-term success for employer clients (<3,000 employees). Serve as primary contact, guide launches, support employer portal usage, deliver customized communications and campaigns, partner with brokers, marketing, product, and operations to increase benefit awareness and utilization.
Top Skills:
Salesforce
Edtech • Social Impact
Serve as primary partner contact managing onboarding, renewals, and growth for higher-ed clients. Drive enrollment and retention goals, report on metrics, remove barriers for learners, design scalable processes, and coordinate cross-functional teams to improve partner satisfaction and outcomes.
Top Skills:
Google AppsMS OfficePresentation SuiteSalesforce
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Strategic Account Director connects presales strategy with post-sales execution, fosters collaboration, and develops client relationships to drive successful marketing outcomes.
Top Skills:
Data AnalyticsDigital MarketingZeta Marketing Platform
Artificial Intelligence • Information Technology • Internet of Things • Software • Analytics • Automation • Manufacturing
The Customer Success Manager (EU) drives customer retention and value realization across European accounts through proactive engagement, relationship building, and collaboration with internal teams.
Top Skills:
Ai ToolsManufacturing Operations Management SoftwareTraksys
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Lead and manage enterprise trials of Samsara technology by developing tailored trial plans, aligning internal teams, defining success criteria, mitigating risks, creating trial collateral, coordinating cross-functional resources, and communicating milestones to drive trial conversion and long-term adoption.
Top Skills:
AccordCRMProject Management Tools
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