Top Remote Senior Level Customer Success & Experience Jobs in CO

Lead and build a Strategic Customer Success team, design high-touch success programs and playbooks, coach CSMs into consultative executive partners, define adoption and retention metrics, synthesize account insights into product feedback, partner cross-functionally, and experiment to create a scalable strategic CS motion for a multi-product AI productivity suite.

As a Client Success Lead, manage merchant relationships, drive revenue growth, and optimize performance through cross-functional collaboration and contract management.

Design, deliver, and scale onboarding and ongoing enablement programs for Customer Success and Renewals. Build multi-modal training (eLearning, virtual workshops, AI-led activities), partner with managers to improve time-to-productivity, iterate using learner feedback and data, and embed Samsara cultural principles across global teams.

Manage enterprise customer implementations of Samsara’s IoT platform, from deployment planning through adoption and value realization. Create launch roadmaps, track implementation progress and account health, conduct training and demonstrations, and resolve challenges with executives and end users. Coordinate with Sales, Support, Sales Engineering, and Product while managing multiple engagements. Mentor Customer Success and Support teams and build trusted stakeholder relationships.

Lead implementation and onboarding of private fund management software for private equity clients. Translate fund accounting, investment structures, and client requirements into business logic and product enhancements. Build relationships with CFOs and Controllers, plan rollouts, prioritize roadmap needs, and collaborate with Product and Engineering teams to design and test complex fund structures.

Build and lead enablement programs for Customer Success and Implementation teams, including onboarding, product training, continuous learning, playbooks, and AI-enabled workflows. Identify performance gaps, translate product updates into practical training, improve adoption of tools and processes, and establish feedback loops with Product, Support, Customer Education, and Product Marketing. The role supports stronger renewals, expansions, customer outcomes, and operational efficiency in a growing SaaS organization.

Serve as primary liaison to custodians, asset managers, and vendors; build and own per-custodian playbooks; drive custodian integration, onboarding velocity, escalation resolution, and advisor-facing configuration. Lead cross-functional programs, measure partnership performance, and continuously improve operational processes to reduce advisor friction and standardize implementations.

Serve as a strategic advisor driving adoption and value of Enverus Power & Renewables products. Lead onboarding, training, client engagements, and account strategy; present analytics, gather product feedback, support renewals, and expand user adoption while collaborating with sales and product teams.

Manage client success for law firm customers: drive adoption, retention, upsells, onboarding, product utilization, and ROI case studies while feeding client feedback into product roadmap.

Lead development and delivery of training and enablement programs focused on medical economics and value-based care. Provide subject-matter expertise on risk adjustment, cost management, network optimization, and contract forecasting. Collaborate cross-functionally with product, engineering, analytics, and customer teams to embed customer workflows into content, improve adoption, and measure training impact.

As a Partner Success Engineer at Deepgram, you will drive partner engagement, manage technical enablement, and ensure successful integration of AI solutions, while continuously optimizing workflows and fostering collaboration across teams.