Top Remote Senior Level Customer Success & Experience Jobs in CO

Ensure the success of top customers by developing relationships, driving product value, ensuring satisfaction, and collaborating across departments.

The Customer Value Architect drives customer onboarding, maximizes platform value, conducts business reviews, and fosters relationships to ensure customer success.

The Customer Value Architect drives customer onboarding and value realization for cybersecurity solutions, enhancing relationships and minimizing churn through tailored proposals and business reviews.

The Senior Technical Marketing Manager for Cloud Security drives product positioning and messaging, creates technical content, and collaborates across teams to enhance market success and customer adoption of cloud security solutions.

The Senior Analyst Relations Manager will lead Wasabi's analyst relations program, develop relationships with key industry analysts, and influence revenue through strategic engagement and collaboration across teams.

The role involves leading the Customer Success team, enhancing customer engagement strategies, and driving value realization for mid-market customers while fostering an inclusive team culture.

Lead tailored onboarding for new customers, driving product adoption through web trainings, project management, and proactive support. Manage multiple stakeholder deliverables, meet quantitative goals, and mentor peers while ensuring bilingual (Spanish/English) customer success and retention.

The role involves translating customer feedback into actionable insights, developing frameworks for customer satisfaction metrics, and collaborating with cross-functional teams to influence business strategies.

Lead and structure outcome-oriented professional services engagements for DoD and Federal Systems Integrators. Conduct discovery, design SOWs and staffing plans, navigate government contracting, align engagements to mission objectives, forecast services bookings, manage escalations, and transition to delivery. Build trusted advisor relationships with technical and program leaders, influence cross-functional teams, and train field teams to scale repeatable federal engagement models that deliver measurable DevSecOps transformation outcomes.

The Escalation Engineer tackles complex customer issues related to MongoDB, ensuring positive outcomes through technical expertise and collaboration. They provide support during escalated situations, mentor new team members, and drive resolution for mission-critical database systems.

The Senior Enterprise Customer Success Manager engages with Federal and Public Sector clients to drive value realization from Imprivata solutions, ensuring customer satisfaction, renewals, and product adoption while maintaining executive relationships and addressing complex client issues.

As a Senior Solutions Engineer, you will partner with the sales team to support enterprise customers, deliver presentations, and run proof-of-concept trials while leveraging technical expertise in networking and security.