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Top Remote Senior Level Customer Success & Experience Jobs in CO
Software
Own and build the full renewals function: manage end-to-end renewals, forecast and report pipeline health, lead executive negotiations, drive pricing and expansion, implement data-driven strategies and AI-assisted workflows, maintain HubSpot hygiene, and hire and develop a team while partnering cross-functionally with CSM, Finance, Product, Legal, and Sales.
Top Skills:
Ai-Assisted WorkflowsHubspotSalesforce
Artificial Intelligence • Enterprise Web • Software • Design • Generative AI
Lead Enterprise Customer Success to drive adoption, retention, expansion, and advocacy. Build and scale a high-performing CS organization, operationalize AI-driven workflows, strengthen executive relationships, improve customer health and forecasting, and influence product roadmap through customer insights.
Top Skills:
AIAnalyticsContent Management SystemsWebflow
Artificial Intelligence • Cloud • Software
The Technical Engagement Manager drives customer outcomes through technical leadership in pre-sales and post-sales engagements, managing delivery teams and ensuring customer satisfaction.
Top Skills:
Agile MethodologiesAsanaCi/Cd PipelinesCloud PlatformsComposable CommerceDevops PracticesFrontend FrameworksHeadless CmsJIRA
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Serve as the highest-escalation Customer Success lead for complex, multi-location restaurant accounts. Stabilize at-risk relationships, translate technical issues between engineering and executives, manage cross-functional rollouts, and drive strategic, high-touch account outcomes and ROI.
Top Skills:
APIsIntegrationsPos Systems
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Manage and develop the Business Development team at Toast, focusing on hiring, coaching, achieving quotas, and driving revenue. Collaborate with cross-functional teams to ensure alignment and success in new retail verticals.
Top Skills:
Salesforce
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Ensure the success of top customers by developing relationships, driving product value, ensuring satisfaction, and collaborating across departments.
Top Skills:
Artificial IntelligenceMobile App BuilderPredictive IntelligenceServicenowVaultVirtual Agent
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Sales Operations Manager will support Enterprise Account Executives, refine sales processes, enhance team effectiveness, and implement strategies for improved revenue and profitability.
Top Skills:
Salesforce
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves leading the Customer Success team, enhancing customer engagement strategies, and driving value realization for mid-market customers while fostering an inclusive team culture.
Top Skills:
Ai/AutomationGainsightSaaS
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage a team of Customer Success Managers, enhancing customer experiences and driving business value, while developing long-term strategies and advocating for customer needs.
Top Skills:
Enterprise SaasGainsight
Legal Tech • Software • Generative AI
The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.
Top Skills:
Data AnalysisLegal Tech SolutionsSaaS
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Customer Success Engineer will drive adoption of Imprivata's Mobile solutions, delivering value to healthcare customers through technical advisory and leadership. Key responsibilities include designing solutions, troubleshooting, and providing customer feedback to influence product enhancements.
Top Skills:
Active DirectoryAndroidApple Business ManagerGainsightGoogle Managed PlayIdentity ManagementiOSLdapMobile Device ManagementSaaSSalesforceSingle Sign-OnVpp
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Manage large group insurance client relationships with a focus on reporting and metrics. Serve as primary liaison, deliver client reports and insights, lead projects and implementations, drive strategic initiatives, mentor junior staff, and ensure accurate system data and documentation.
Top Skills:
ExcelMS OfficeMicrosoft Powerpoint
Artificial Intelligence • Productivity • Software • Automation
The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.
Top Skills:
AIAutomation
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