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Top Remote Senior Level Customer Success & Experience Jobs in CO

An Hour AgoSaved
Easy Apply
Remote or Hybrid
USA
Easy Apply
Senior level
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Lead cross-functional efforts to ensure client support meets or exceeds expectations. Manage escalations, align Sales/CS with Support, standardize reporting and metrics, recommend process improvements, and use data-driven insights to improve customer experience and meet SLAs.
An Hour AgoSaved
Remote
United States
Senior level
Senior level
Information Technology • Software • Cybersecurity
Provide L3/L4 technical support for ReversingLabs cybersecurity products: troubleshoot, debug, document solutions, assist deployments, escalate critical issues, collaborate with Product and Engineering, and maintain customer-facing knowledge and SLAs.
Top Skills: Python,Json,Restful Apis,Go,Linux,Packet Capture Analysis,Saas,Cloud,Confluence,Crm,Malware Analysis
5 Hours AgoSaved
Remote or Hybrid
USA
140K-175K Annually
Senior level
140K-175K Annually
Senior level
Edtech • Information Technology • Software
Own the customer lifecycle for strategic accounts: onboard, drive adoption, manage renewals, build C-level relationships, measure customer health, execute success plans with Sales, and facilitate reviews, trainings, and demos.
Top Skills: Gainsight,Salesforce
Reposted 5 Hours AgoSaved
Remote or Hybrid
USA
135K-205K Annually
Senior level
135K-205K Annually
Senior level
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The Customer Value Architect drives customer onboarding and adoption of Falcon Flex, ensures value realization, minimizes churn, and conducts business reviews to support customer relationships.
Top Skills: Ai-Native PlatformCybersecurityFalcon FlexSecurity Software Solutions
11 Hours AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
107K-144K Annually
Senior level
107K-144K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Lead Customer Success Operations to scale systems, processes, and policies. Partner with senior CS leaders, run cross-functional projects, prioritize CS requests, enhance automation with Rev Tech, manage UAT and communications, and lead a high-performing CS Ops team to drive retention, expansion, and efficient post-sales operations.
Top Skills: Gainsight,Salesforce
Reposted 22 Hours AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
96K-129K Annually
Senior level
96K-129K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Workday Analyst will enhance Workday Benefits, collaborate with stakeholders, and optimize HR processes. Responsibilities include configuration, testing, and deployment within Workday.
Top Skills: Workday
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13 Hours AgoSaved
Remote
United States
Senior level
Senior level
Software • Analytics • Hospitality
Serve as a strategic technical advisor to enterprise clients: coordinate resources, manage communications and SLAs, track and resolve support issues, analyze usage data, escalate critical concerns, and drive continuous improvement and client satisfaction.
Top Skills: IdeasExcelMicrosoft OutlookMicrosoft WordTicketing Systems
Reposted 22 Hours AgoSaved
Easy Apply
Remote
United States
Easy Apply
188K-235K Annually
Senior level
188K-235K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Manage and grow key insurance carrier partnerships, driving new product launches with a focus on improving risk through technology.
Top Skills: Insurance TechnologyTelematics
Reposted 22 Hours AgoSaved
Remote or Hybrid
Denver, CO, USA
132K-218K Annually
Senior level
132K-218K Annually
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Advisory Solution Consultant supports State and Local Solution Sales by providing technical expertise, conducting workshops, and guiding revenue through product solutions during sales cycles.
Top Skills: AICloud Software SolutionsServicenow
Reposted 22 Hours AgoSaved
Easy Apply
Remote
United States of America
Easy Apply
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Cloud • Information Technology
The Customer Success Manager will drive growth for strategic accounts, ensuring successful onboarding, value realization, and managing executive relationships while collaborating with internal teams.
Top Skills: ChurnzeroCrm ToolsSalesforce
Reposted YesterdaySaved
Remote
United States
114K-114K Annually
Senior level
114K-114K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager oversees customer relationships, drives engagement, manages projects, and collaborates cross-functionally to retain and grow enterprise accounts.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
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