Top Remote Entry Level Customer Success & Experience Jobs in CO

Provide frontline phone and live-chat support to clients and therapists, troubleshoot platform issues, educate users, advocate for customers, identify root causes, and collaborate with Product to improve the Grow Therapy platform.

As a Provider Experience Specialist, you'll provide exceptional customer service to healthcare providers via calls, emails, and chat, upselling features and ensuring a positive experience with Zocdoc's services.

The Bilingual Customer Service Representative will assist English and Spanish speaking clients with software usage, business operations, and support inquiries, handling over 100 calls a day.

The Bilingual Client Retention Specialist educates and assists clients facing financial hardship, ensuring client retention by providing support and customized solutions, while maintaining records and achieving retention goals.

As a Worker Success Specialist, you will advocate for community workers by resolving inquiries, maintaining platform integrity, optimizing the worker journey, and driving operational excellence. You must use empathy and critical thinking skills to support hourly workers effectively.

As a Consumer Credit Support Specialist, you will handle consumer inquiries, ensure compliance with credit regulations, and improve consumer support strategies.

Provide front-line support for independent hardware and paint store clients across Rundoo's ERP platform via Intercom, email, and phone. Troubleshoot POS, inventory, and accounting issues, perform spreadsheet-based data reconciliation, collaborate with engineering on bugs, document solutions in Notion, and maintain fast response and satisfaction metrics.

Act as the primary technical support contact for customers: troubleshoot Windows and macOS issues, escalate incidents, follow up to resolution, recommend documentation updates, and continually grow product and procedural knowledge to maintain high CSAT.

As a Customer Success Representative, you'll manage customer support inquiries, review content for compliance, and ensure Trust and Safety standards are met across the Disqus platform.

The Bilingual Insurance Verification Specialist verifies life and health insurance applications by outbound calls to customers, ensuring accurate documentation and supporting the underwriting process.