Top Remote Entry Level Customer Success & Experience Jobs in CO

As a Specialist in Customer Experience, you will provide exceptional service to healthcare providers, upsell features, and ensure a positive experience through various communication channels. You will maintain records and strive to make Zocdoc's services easy to use for providers.

The Specialist, Customer Experience is responsible for delivering exceptional customer service to healthcare providers, upselling features, and ensuring a positive user experience across multiple communication channels.

As a Specialist in Customer Experience at Zocdoc, you'll provide exceptional service to healthcare providers, upsell features, resolve issues, and maintain accurate records. Your role involves various communication channels to ensure providers can access Zocdoc's platform effectively.

Provide personalized support to customers via phone and text, addressing their needs and enhancing customer satisfaction while mastering product knowledge.

As an Onboarding Coordinator, you will support client onboarding by organizing calls, communicating timelines, gathering materials, and tracking project progress to ensure a seamless transition into the new platform.

As a Live Voice Writer, you will produce real-time closed captions for live events and ensure accessibility for attendees. Responsibilities include navigating software, preparing for events, and maintaining focus during live sessions.

The Bilingual Customer Retention Representative engages with customers regarding policy cancellations, builds relationships, and offers solutions to retain life insurance policies.

As a Customer Success Representative, you'll manage customer support inquiries, review content for compliance, and ensure Trust and Safety standards are met across the Disqus platform.

Act as the primary technical support contact for customers: troubleshoot Windows and macOS issues, escalate incidents, follow up to resolution, recommend documentation updates, and continually grow product and procedural knowledge to maintain high CSAT.

As a Tier 1 Analyst, you'll provide phone support, troubleshoot Linux-based environments, manage incidents, and ensure customer satisfaction.

Provide post-sales technical expertise to help customers adopt GitLab through webinars, hands-on labs, office hours, and on-demand engagements. Partner with CSMs, AEs, and Renewals to deliver architecture guidance, implement use cases (SCM, CI/CD, DevSecOps, Agile Planning), and create reusable enablement content and learning resources.

The Billing Experience Manager (BXM) will support enterprise clients by troubleshooting billing workflows, documenting feedback, and improving internal processes related to billing operations.