Top Remote Entry Level Customer Success & Experience Jobs in CO

Handle inbound cancellation calls and outbound lapse recovery to retain life insurance policyholders. Assess customer needs, recommend solutions, document interactions, meet call center KPIs, and maintain product knowledge while delivering empathetic, accurate service.

Run onboarding and go-live implementations for senior living communities, managing multiple projects, training staff (in-person and remote), coordinating device setup, troubleshooting hardware/software, and providing ongoing client support to ensure successful transitions from legacy nurse call systems to Sage.

Handle inbound calls to retain clients in Beyond Finance hardship programs by educating, empathizing, de-escalating, analyzing financial situations, using the CRM to document interactions, developing customized retention solutions, and meeting retention targets while delivering excellent customer service.

Provide phone and email concierge support for Yext enterprise products, deliver 1:1 training, troubleshoot client issues, manage inbound queues to meet SLAs, collaborate cross-functionally to improve user experience and meet QA/CSAT targets.

Provide best-in-class customer service to healthcare provider accounts via phone, email, and chat. Resolve issues, upsell platform features, maintain accurate interaction records, and drive provider engagement by demonstrating Zocdoc's value.

Rubrik invites individuals to join their talent community to stay connected and explore employment opportunities, fostering inclusion and equal opportunity.

Provide coast-to-coast support for independent hardware and paint stores across Rundoos ERP: troubleshoot POS, inventory sync, accounting reconciliation, and reporting; perform spreadsheet-based data analysis; escalate and document bugs with Engineering; maintain SLAs and contribute to knowledge base and training resources.

As a Campus Growth Ambassador, you'll build awareness for Posh on campus and engage with students to foster community connections. Ideal candidates should be proactive and immersed in campus culture.

Support regional implementation and adoption of AiBLE Clinic and UNiD technologies. Onboard customers, integrate IT/connectivity (imaging, scheduling, secure file transfer), drive utilization through process improvement, manage escalations and project initiatives, attend surgeries/labs as needed, and communicate status to stakeholders while ensuring quality and regulatory compliance. Requires heavy travel and territory-based account engagement.

Lead one-on-one onboarding calls and personalized demos, proactively reach out to inactive members, prepare for and follow up on conversations, provide resources and next steps, and escalate larger opportunities to Account Managers. Part-time (up to 20 hrs/week), temporary through year-end with potential to extend.