Top Remote Entry Level Customer Success & Experience Jobs in CO

The Bilingual Customer Retention Representative engages with customers regarding policy cancellations, builds relationships, and offers solutions to retain life insurance policies.

As a Campus Growth Ambassador, you'll build awareness for Posh on campus and engage with students to foster community connections. Ideal candidates should be proactive and immersed in campus culture.

As an Associate Technical Onboarding Manager, you will manage the onboarding process for new customers, gather technical requirements, and ensure quality customer experience through project management.

As a Customer Success Engineer, you will provide technical guidance and best practice advice to customers post-sale, help with implementations, and develop customer enablement resources.

Provide multilingual (Mandarin/English) customer support for parents and students via chat, email, WeChat, and phone. Resolve inquiries about courses, progress, accounts, and platform use; handle urgent cases, document issues, collaborate with teams to improve workflows, and contribute to customer success initiatives and service quality.

Provide empathetic, first-line support to nurses and hospital leaders via phone, email, and text; troubleshoot and route technical issues; log and synthesize interactions; own support automations; and partner with Product and Engineering to translate user feedback into product improvements.

Support Major Accounts Customer Success by executing audience lists and digital/email campaigns, managing inbound cases and operational workflows, producing client reports and promotional materials, coordinating cross-functional projects, monitoring task workflows, and identifying process improvements to enhance client service and campaign outcomes.

Manage assigned customer accounts across the full order lifecycle: new customer setup, order entry/modification, escalations, and logistics. Serve as single point of contact for customers and internal teams, maintain records, ensure export compliance and shipping documentation, handle quality non-conformances, support customer visits, produce reports, coach team members, and lead departmental initiatives to improve order-to-cash and order lifecycle processes.

The iPaaS Integration Analyst will design, implement, and maintain integration workflows using Workato, ensuring performance and documentation while collaborating with stakeholders.

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