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Top Remote Entry Level Customer Success & Experience Jobs in CO
Fintech • Financial Services
Handle inbound calls to retain clients in Beyond Finance hardship programs by educating, empathizing, de-escalating, analyzing financial situations, using the CRM to document interactions, developing customized retention solutions, and meeting retention targets while delivering excellent customer service.
Top Skills:
CRM
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Consumer Web • Real Estate • Sharing Economy • Virtual Reality • Consulting • Manufacturing
Provide first-line technical support via phone, email, chat, and ticketing systems; diagnose and resolve hardware, software, networking, and account issues; escalate complex problems, document interactions, maintain KB articles, and collaborate with engineering and QA to improve product performance.
Top Skills:
Active DirectoryDhcpDnsEndpoint Security SolutionsFreshdeskGoogle WorkspaceJira Service ManagementmacOSMicrosoft 365MS OfficeRemote Desktop ToolsServicenowTcp/IpVpnWi-FiWindowsZendesk
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Consulting • Generative AI • Big Data Analytics
As an Associate Technical Onboarding Manager, you will manage the onboarding process for new customers, gather technical requirements, and ensure quality customer experience through project management.
Top Skills:
Artificial IntelligenceAws Cloud Technologies
Cloud • Greentech • Social Impact • Software • Consulting
Own the onboarding phase for VelocityEHS customers: manage product setup, mentor and train customers, project-manage a portfolio of onboardings, drive early adoption, document progress and time-to-value, and collaborate cross-functionally to improve onboarding processes and metrics. Customer-facing role with emphasis on communication, organization, and basic problem solving.
Top Skills:
Company-Approved Ai ToolsOutreachProject Management ToolsSalesforceWorkfront
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Cybersecurity • Data Privacy
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Insurance • Financial Services
The Bilingual Customer Retention Representative engages with customers regarding policy cancellations, builds relationships, and offers solutions to retain life insurance policies.
Top Skills:
ExcelMS OfficeOutlookWord
Events • Social Media • Software
As a Campus Growth Ambassador, you'll build awareness for Posh on campus and engage with students to foster community connections. Ideal candidates should be proactive and immersed in campus culture.
Insurance • Professional Services • Financial Services
Serve as primary client contact for inquiries, onboarding, billing, and churn intervention. Maintain CRM hygiene, execute structured outreach and EOD reports, coordinate with carriers and internal teams, document interactions, and optimize SOPs to preserve retention and streamline operations.
Top Skills:
CalendarCRMEmailKnowledge BaseMicrosoft Teams
Agency • Artificial Intelligence • Software • Design
Own onboarding and early customer success: launch and monitor ads, websites, and funnels; diagnose and fix performance issues across ads, traffic, conversion, and lead quality; coordinate with customers and internal teams; manage multiple customers and iterate quickly to drive revenue outcomes.
Edtech • Software
Provide online English tutoring for children in China. Engage in one-on-one and classroom lessons while offering feedback. Commitment and good communication are essential.
Top Skills:
ExcelMs Office (WordPowerpoint)
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Top remote Companies in CO Hiring Customer Success & Experience Roles
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