Top Remote Entry Level Customer Success & Experience Jobs in CO

Provide phone and email concierge support for Yext enterprise products, deliver 1:1 training, troubleshoot client issues, manage inbound queues to meet SLAs, collaborate cross-functionally to improve user experience and meet QA/CSAT targets.

Provide dedicated support and advisory services to Gusto small-business customers, handling payroll, benefits, 401(k), and HR inquiries. Resolve customer issues, onboard and guide customers, escalate complex problems to engineering or product teams, maintain accurate account records, and meet performance and satisfaction metrics. Work collaboratively with internal teams and use AI tools relevant to the role to increase efficiency.

Run onboarding and go-live implementations for senior living communities, managing multiple projects, training staff (in-person and remote), coordinating device setup, troubleshooting hardware/software, and providing ongoing client support to ensure successful transitions from legacy nurse call systems to Sage.

Handle inbound calls to retain clients in Beyond Finance hardship programs by educating, empathizing, de-escalating, analyzing financial situations, using the CRM to document interactions, developing customized retention solutions, and meeting retention targets while delivering excellent customer service.

Provide best-in-class customer service to healthcare provider accounts via phone, email, and chat. Resolve issues, upsell platform features, maintain accurate interaction records, and drive provider engagement by demonstrating Zocdoc's value.

Rubrik invites individuals to join their talent community to stay connected and explore employment opportunities, fostering inclusion and equal opportunity.

Provide coast-to-coast support for independent hardware and paint stores across Rundoos ERP: troubleshoot POS, inventory sync, accounting reconciliation, and reporting; perform spreadsheet-based data analysis; escalate and document bugs with Engineering; maintain SLAs and contribute to knowledge base and training resources.

The Bilingual Customer Retention Representative engages with customers regarding policy cancellations, builds relationships, and offers solutions to retain life insurance policies.

As a Campus Growth Ambassador, you'll build awareness for Posh on campus and engage with students to foster community connections. Ideal candidates should be proactive and immersed in campus culture.

The job requires expertise in managing Google My Business profiles, especially for the US market. Responsibilities include verification methods and adapting to various software systems while multitasking effectively.