Top Remote Entry Level Customer Success & Experience Jobs in CO

As a Customer Service Representative, you will respond to customer calls, manage inquiries, and provide high-quality support in a remote setting.

As a Provider Experience Specialist, you'll provide exceptional customer service to healthcare providers via calls, emails, and chat, upselling features and ensuring a positive experience with Zocdoc's services.

The Bilingual Customer Service Representative will assist English and Spanish speaking clients with software usage, business operations, and support inquiries, handling over 100 calls a day.

The Business Services Specialist II manages communication and transaction support between clients and buyers, ensuring accurate gate pass verification and adherence to company policies. Responsibilities include tracking with Smartsheet, responding to inquiries, and collaborating with teams to ensure client satisfaction while achieving KPIs.

The Quality Assurance Analyst monitors customer interactions for compliance and quality, analyzes feedback, and recommends improvements to enhance customer service. They communicate effectively and support QA initiatives throughout the service center.

The Bilingual Client Retention Specialist educates and assists clients facing financial hardship, ensuring client retention by providing support and customized solutions, while maintaining records and achieving retention goals.

As a Worker Success Specialist, you will advocate for community workers by resolving inquiries, maintaining platform integrity, optimizing the worker journey, and driving operational excellence. You must use empathy and critical thinking skills to support hourly workers effectively.

As a Consumer Credit Support Specialist, you will handle consumer inquiries, ensure compliance with credit regulations, and improve consumer support strategies.

The Associate Customer Support Technician assists customers with software and hardware inquiries, troubleshooting issues through phone, email, and chat, while providing effective customer service.

As an Onboarding Coordinator, you'll assist clients during onboarding, organize schedules, communicate timelines, and collaborate closely with teams to ensure a smooth transition into their new digital platform.