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Cloud • Information Technology • Security • Software
Leads JumpCloud’s global post-sale organization of 100+ across Customer Success, Technical Support, Professional Services, and Account Management. Owns retention, NRR, NPS, CSAT, onboarding, expansion, operational scaling, and AI-first automation. Partners with Product and Engineering to convert customer feedback into roadmap improvements, manages five direct reports, and presents metrics to executive leadership and the board. Requires significant SaaS leadership experience across SMB, Commercial, and Enterprise segments, global team management, analytical rigor, and approximately 30% domestic and international travel.
Top Skills:
Artificial Intelligence (Ai)Machine LearningSaaS
Fintech • Legal Tech • Software • Financial Services • Cybersecurity • Data Privacy
Develop scalable test automation frameworks, QA tools, and intelligent testing systems using Playwright, C#, and JavaScript/TypeScript. Integrate automated testing into CI/CD pipelines, build end-to-end, integration, and performance solutions, and apply AI techniques to improve test generation and defect detection. Partner with engineering and QA teams, troubleshoot reliability issues, contribute to test strategy, and mentor colleagues on automation and modern testing practices.
Top Skills:
.NetAgileAi/MlAngularAsp.NetAzureC#Ci/CdJavaScriptPlaywrightScrumSQLTypescript
Healthtech • Social Impact • Software • Telehealth
Lead the expansion of in-person behavioral healthcare, with an initial focus on scaling psychiatry services and building office safety and suitability programs. Develop provider acquisition channels, value propositions, demand-generation strategies, and regulatory compliance processes. Own cross-functional strategic initiatives, analyze operational data, build financial models, communicate recommendations to executives, and support evolving company priorities.
Top Skills:
AsanaGoogle SheetsHexJIRALookerNotionOkrsSalesforce
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Own and grow airline partnerships across the Americas, especially South America. Lead commercial negotiations, renew agreements, manage incentives and forecasts, analyze deal economics, and identify revenue opportunities. Partner with Product, Engineering, Operations, Finance, Sales, Customer Success, and Marketing to improve airline content, pricing, and servicing. Maintain industry relationships, communicate airline updates, resolve performance issues, and provide strategic recommendations to leadership.
Top Skills:
Direct Airline ConnectionsGlobal Distribution Systems (Gds)Google SheetsExcelNew Distribution Capability (Ndc)
Artificial Intelligence • Enterprise Web • Software • Design • Generative AI
Lead strategy and execution for enterprise identity, access control, and governance features. Partner with go-to-market, engineering, and design to build scalable RBAC, audit, and compliance capabilities for large customers and evangelize principles across the product.
Top Skills:
AIAudit LoggingCompliance FrameworksIdentity And Access Management (Iam)Role-Based Access Control (Rbac)Webflow
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Fintech • Insurance • Machine Learning • Analytics • Financial Services • Automation
Sell commercial insurance to small business customers through inbound and outbound calls. Responsibilities include qualifying prospects, setting appointments, maintaining lead systems, understanding customer needs, partnering with underwriting, presenting policies, closing deals, and building customer relationships. The role is remote within the United States and requires strong communication, coordination, adaptability, and problem-solving skills.
Security • Cybersecurity
Conduct early-stage product demonstrations and technical discovery for prospective customers. Partner with business development, marketing, account teams, and senior solution architects to qualify opportunities, provide consultative OT security recommendations, answer product and services inquiries, and maintain demo content, datasets, and lab environments. Share customer insights with product, marketing, and engineering teams. Travel may be required up to 15%.
Top Skills:
Dragos PlatformOsi ModelTcp/IpXot Cybersecurity
Cloud • Information Technology • Security • Software • Cybersecurity
Develop and optimize full-funnel, multi-channel demand generation campaigns that generate pipeline, accelerate deals, and support cross-sell and upsell opportunities. Partner with product marketing, sales development, content, product, field, partner marketing, and analytics teams. Build lead-nurturing programs, align assets to buyer stages, monitor conversion and ROI metrics, and create dashboards to optimize campaign performance.
Top Skills:
AIGoogle SuiteMachine LearningMarketoSalesforceTableau
Fintech • Financial Services
The GRC Analyst manages third-party risk assessments, vendor due diligence, security policies, risk analysis, internal audits, and SOC 2 audit support. The role involves maintaining the GRC program, tracking findings, coordinating stakeholders, promoting security awareness, and using AI and machine learning to automate compliance processes. Candidates should have 1–2+ years of relevant experience, strong communication skills, and familiarity with risk methodologies, vendor assessments, policies, and compliance audits.
Top Skills:
Artificial IntelligenceAWSMachine LearningSoc 2
Beauty • Robotics • Design • Appliances • Manufacturing
Develop and optimize skincare product lines from concept through market, serving as the consumer advocate and product expert. Responsibilities include defining specifications, conducting user and competitive research, monitoring sales performance, identifying product opportunities, guiding enhancements, coordinating quality testing, and partnering with engineering, marketing, and cross-functional teams to deliver successful products.
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