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Top Technical Support Engineer Jobs in Denver & Boulder, CO
Artificial Intelligence • Legal Tech • Software
Serve as a technical partner between Customer Success and Engineering to resolve complex enterprise escalations, debug live production systems, perform root cause analysis, build scripts and diagnostic tools for self-service, and participate in a rotating on-call schedule to ensure fast, expert client resolution.
Top Skills:
Agentic AiAPIsData PipelinesDatabasesDistributed SystemsGCPLanguage ModelsPythonRuby
Big Data • Information Technology • Machine Learning • Sales • Software • Database • Generative AI
Provide advanced technical support for ZoomInfo products: diagnose and resolve complex API, integration, CRM sync, data quality, and browser/network issues; manage high-priority cases end-to-end; create knowledge base content and playbooks; mentor juniors; partner with Product and Engineering to escalate and resolve defects; drive process improvements and enablement across the support organization.
Top Skills:
APIsBrowser Developer ToolsCrm PlatformsData PipelinesHar FilesHubspotLog AnalysisSalesforceSalesforce Service CloudSQLZendeskZoominfo
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