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Top Technical Support Engineer Jobs in Denver & Boulder, CO
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Experience Engineer will manage payroll workflows, troubleshoot issues, and enhance payroll systems using their payroll expertise and technical skills.
Top Skills:
AdpAPIsGustoHrisPaylocityPayroll SystemsWorkday
Reposted 8 Days AgoSaved
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.
Top Skills:
CrmsIotSaaSSalesforceZendesk
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.
Top Skills:
Cloud SystemsDatabasesJSONPythonSaaSSalesforceScriptingZendesk
Fintech • Information Technology • Software • Financial Services
The Technical Support Engineer II will triage support cases, lead customer discovery conversations, gather technical evidence, and resolve straightforward issues while maintaining ticket hygiene and documentation.
Top Skills:
JavaScriptSQLZendesk
Internet of Things
The Partner Support Escalation Engineer manages technical issues between Arlo and partners, ensuring resolution and support for IoT products. Responsibilities include relationship management, troubleshooting, cross-functional collaboration, and documentation maintenance.
Top Skills:
AWSAws CloudwatchAzureBashConfluenceDatadogGCPIotJIRAPythonSalesforceSplunk
Cloud • Security • Software
The Senior Technical Support Engineer will manage complex customer issues related to Chainguard Images, engage with Engineering for escalated issues, communicate effectively with customers, document solutions, and participate in an on-call rotation.
Top Skills:
AWSAzureDockerGCPGitHelmKubernetesLinuxTerraform
Information Technology • Software
The Technical Support Engineer II resolves customer issues related to Rocket Software products, ensuring effective communication and support in a fast-paced environment.
Top Skills:
Acf2AdabasCicsDb2Ibm Z/OsIdmsImsIspfJclJdbcMicrosoft Sql ServerOdbcOracleOracleRacfRed Hat LinuxRestSmp/ESoapSun SolarisTcp/IpTop SecretVisual Studio .NetVsamWeb ServicesWebsphereWsdl
Security
The RSA Senior Designated Support Engineer serves as a technical expert for key customers, providing advanced support and guidance on identity management solutions and optimizing customer environments.
Top Skills:
Active DirectoryBashDnsFirewallsGroup PolicyHTTPIdentity And Access ManagementJavaeeJbossLoad BalancingMicrosoft Sql ServerMicrosoft Windows ServerOauthOraclePythonRestSAMLSQLTcp/IpTls/SslUnix/LinuxWeblogicWebsphereWildfly
Information Technology • Consulting
Provide technical support and escalation assistance for Merge Healthcare products, ensuring customer satisfaction through effective problem resolution and communication.
Top Skills:
BashDb2DicomEmrHisHl7JavaKornMedical Imaging SolutionsOraclePacsPerlRisSQLVb
Big Data • Cloud • Software • Analytics
Provide technical assistance and troubleshooting for Calix Access products, focusing on Cloud-based EMS applications, while collaborating with teams to resolve network issues.
Top Skills:
AnsibleBashCgiCloud-Based TechnologyDockerElk StackIpfixJSONKubernetesMongoDBNetconfNetflowNetworkingPerlPHPPostgresPythonRest ApisSdnStunTelecommunicationTr-069XMLYang
Cloud • Software • Database
The Technical Support Engineer will provide exceptional customer support for YugabyteDB, diagnose issues, document findings, and collaborate with engineering. The role requires bilingual skills, technical background, familiarity with Linux, and a proactive approach to problem-solving, especially during weekends.
Top Skills:
LinuxPostgresYugabytedb
Information Technology
The Technical Support Engineer will support VoIP implementations, troubleshoot networking issues, and ensure service delivery for retail installations, acting as a technical liaison for clients and partners.
Top Skills:
Dect SystemsIp NetworkingSip ProvisioningUcaasVoip
New
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The Technical Support Engineer provides support for DAS solutions and wireless services through troubleshooting, performance testing, and customer service, with a focus on timely delivery and high quality standards.
Top Skills:
5GDasLteRf Testing
Security • Cybersecurity
The role involves resolving escalated technical issues, deploying Cynet's security platform, collaborating with teams, and mentoring Tier 1 support.
Top Skills:
AWSEdrEppFirewallsIds/IpsNgavNgfwSIEMSQLVMwareXdr
Automation • Manufacturing
The ERP Technical Support Engineer will support Infor CSI ERP System by delivering solutions, providing training, ensuring data integrity, and troubleshooting complex issues.
Top Skills:
Asp.NetCsi MongooseHTMLInfor Cloudsuite Industrial (Csi)Infor OsJavaScriptJqueryMicrosoft Power PlatformPower BISQL
Security • Software
The Technical Support Engineer will serve as the primary contact for enterprise customers, troubleshoot complex technical challenges, and ensure successful product adoption. Duties include diagnosing issues, collaborating with R&D, and providing training and proactive communication to customers.
Top Skills:
AWSAzure DevopsBashBitbucketDockerGCPGitGithub ActionsGitlabGitlabGrafanaGraphQLJenkinsKubernetesLinuxMySQLPostgresPowershellPythonRestWindows
Reposted 7 Days AgoSaved
Enterprise Web • Information Technology • Mobile
The role involves diagnosing customer-reported issues, debugging integrated systems, scripting solutions, and collaborating with engineering to address problems in real time.
Top Skills:
AWSCloudFormationDockerGithub ActionsGoOauthPostgresPythonRest ApisRubyTypescriptWebhooks
Financial Services
The Technical Support Engineer will provide first-line support for external developers, troubleshoot APIs and smart contracts, and improve documentation. Responsibilities also include developing processes for support requests and gradually taking on partner integrations.
Top Skills:
BashGoJavaScriptPython
Cloud • Digital Media • Information Technology
The Technical Support Engineer resolves technical issues for customers, supports integration with APIs, manages tickets, and documents solutions. They collaborate with engineering to improve products and must possess strong problem-solving, communication, and technical writing skills.
Top Skills:
Api KeysAPIsGitLinearLogging ToolsMonitoring ToolsNotionOauth2Observability ToolsRest ApisSlack
Software • Cybersecurity
As a Technical Support Engineer, you'll resolve issues for customers, manage support tickets, guide clients through products, and create resources to improve support efficiency.
Top Skills:
Ci/CdCircleCIDiscordGithub ActionsJavaScriptJSONPythonSlackZendesk
Software
The Senior Technical Support Engineer provides advanced technical assistance, troubleshooting complex issues for customers, mentoring junior engineers, and improving processes in a fast-paced environment.
Top Skills:
AIKnowledge Base SystemsProperty Management SoftwareTicketing Systems
Software • Cybersecurity
The Technical Support Engineer role involves leading incident management, troubleshooting technical issues, and collaborating with various teams to enhance customer satisfaction through effective support.
Top Skills:
Android OsAWSCloud WatchDatadogDnsEmail RoutingFtpGCPHttp/HttpsiOSIp RoutingJavaScriptKubernetesLinux OsmacOSPowershellPythonSecuritySplSQLSshWindows OsXdl
Artificial Intelligence • Healthtech • Analytics • Biotech
The Technical Support Engineer provides remote and onsite technical support for XR/RF systems, managing escalations, process improvements, and training Field Engineers while ensuring customer satisfaction and service effectiveness.
Top Skills:
Biomedical EngineeringCommon Service DesktopCRMDicomElectrical EngineeringInsiteMechanical EngineeringNetworkingOs Field ServicePacsXr/Rf Systems
Software
The Technical Support Engineer troubleshoots customer environments, manages escalations, and enhances system performance while collaborating with development teams and utilizing AI tools.
Top Skills:
Cloud TechnologiesConfiguration Management ToolsDockerKubernetesLinuxNetworking ToolsOpenstackPythonVirtualization Solutions
Software
The Technical Support Engineer resolves complex technical issues, collaborates with support and engineering teams, and enhances customer experience while meeting service SLAs.
Top Skills:
Auth0AWSAzureDatadogGCPGraphQLLinuxmacOSMongoDBNoSQLO365OauthOktaRestSAMLScimSQLWindows
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