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Top Technical Support Engineer Jobs in Denver & Boulder, CO
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.
Top Skills:
Cloud SystemsDatabasesJSONPythonSaaSSalesforceScriptingZendesk
Cloud • Information Technology • Security • Software • Cybersecurity
The role involves troubleshooting complex security and network issues, collaborating with engineering teams, documenting resolutions, and mentoring fellow engineers. It focuses on delivering high-impact customer support and analyzing use-cases for product improvements.
Top Skills:
AWSAzureGCPHTTPNgfwSAMLSd-WanSslSsl/Ipsec VpnsTcp/Ip
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
The Technical Support Engineer I will provide expert troubleshooting and customer support for Axon products, ensuring client satisfaction and effective issue resolution while collaborating with law enforcement agencies.
Top Skills:
AndroidCloud SolutionsComputer NetworkingCustomer ServiceiOSJIRASalesforceSecure ShellSplunkWindows Server Administration
Information Technology • Software • Database
Lead technical support for customers, diagnose issues in LLM applications, work with engineering to resolve bugs, and mentor support engineers.
Top Skills:
DatadogDockerKubernetesOpentelemetryPythonTypescript
Information Technology • Consulting
As a Technical Support Engineer, you will diagnose technical issues, provide solutions, and ensure customer satisfaction across various environments, collaborating with teams for process improvements.
Top Skills:
APIsCustomer Support ToolsLinuxSQLTicketing SystemsWeb BrowsersWindows
Artificial Intelligence • Healthtech
The Technical Support Engineer will ensure customer satisfaction by troubleshooting issues, supporting integration, and providing excellent communication, particularly in a SaaS health tech environment.
Top Skills:
JavaScriptNode.jsPythonSQL
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.
Top Skills:
Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureRest ApiSaaSSQL
Cybersecurity
As a Senior Technical Support Engineer, you'll troubleshoot complex technical issues, manage support tickets, enhance user experience, and collaborate with teams for product improvements.
Top Skills:
APIsBuildkiteCi/Cd EnvironmentsCircle CiGitGithub ActionsGitlabJenkinsPerforceSemgrepSvnWebhooks
Software
The Systems Engineer I will assist in designing, implementing, and maintaining IT systems, providing technical support, troubleshooting issues, and collaborating with senior engineers.
Top Skills:
ActivemqAnsibleCassandraCloud ArchitectureGitKafkaLinuxMySQL
Artificial Intelligence • Healthtech • Analytics • Biotech
Provide technical support for Philips MR products, manage escalations, coach field engineers, and improve service processes. Requires troubleshooting and engineering knowledge.
Top Skills:
DicomMicrosoft Office SuiteNetworkingPacsSiebel Crm
3D Printing
The role involves advanced technical troubleshooting for Omny platform users, resolving escalated tickets, analyzing SQL logs, drafting documentation, and collaborating with DevOps.
Top Skills:
APIsOmny PlatformSQL
Computer Vision • Information Technology • Security • Cybersecurity
The Technical Support Engineer will provide technical assistance in a SaaS environment, focusing on data security. Responsibilities include troubleshooting, diagnosing issues, and ensuring customer satisfaction while scaling the support function.
Top Skills:
AWSAzureGCPPythonSQL
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Information Technology • Software
The Senior Technical Support Engineer resolves complex hardware and software issues, provides technical guidance, and manages critical customer issues while documenting and advocating for timely resolutions.
Top Skills:
AnsibleBgpEvpnIsisLinuxMplsOspfSrv6Tcp/IpVagrantVxlan
Software • Cybersecurity
The Senior Technical Support Engineer will provide innovative technical support, ensure customer satisfaction, and improve products and services in cybersecurity.
Top Skills:
Active DirectoryGpoLinuxPowershellPythonWindows
Security • Software
The Technical Support Engineer will serve as the primary contact for enterprise customers, troubleshoot complex technical challenges, and ensure successful product adoption. Duties include diagnosing issues, collaborating with R&D, and providing training and proactive communication to customers.
Top Skills:
AWSAzure DevopsBashBitbucketDockerGCPGitGithub ActionsGitlabGitlabGrafanaGraphQLJenkinsKubernetesLinuxMySQLPostgresPowershellPythonRestWindows
Information Technology • Software
The Technical Support Engineer will troubleshoot and resolve customer issues, document solutions, and ensure timely feedback, working with various systems and teams.
Top Skills:
AWSAzureSQLZendesk
Cloud • Software • Analytics
Provide technical support to customers by diagnosing and troubleshooting issues, documenting procedures, and educating users on products and services.
Top Skills:
Cloud-Based TechnologiesLinuxProgramming LanguagesWindows
Logistics
As a Technical Support Engineer, you'll manage software deployments, troubleshoot issues, optimize performance, and collaborate with teams to resolve system complexities.
Top Skills:
C++LinuxPythonRos
Big Data • Fintech • Database • Analytics • Financial Services
As a Senior Client Technical Support Engineer, you will provide technical support for clients, troubleshoot issues, and collaborate with engineering teams to create solutions, with a focus on client satisfaction and product improvement.
Top Skills:
JavaScriptRest ApisSQL
6 Days AgoSaved
Easy Apply
Easy Apply
Automation • Manufacturing
The ERP Technical Support Engineer will support Infor CSI ERP System by delivering solutions, providing training, ensuring data integrity, and troubleshooting complex issues.
Top Skills:
Asp.NetCsi MongooseHTMLInfor Cloudsuite Industrial (Csi)Infor OsJavaScriptJqueryMicrosoft Power PlatformPower BISQL
Software
The OpenStack Technical Support Engineer troubleshoots complex issues in large-scale cloud environments, focusing on OpenStack and Kubernetes platforms, and leads incident management and resolution efforts.
Top Skills:
AnsibleCephChefCinderDockerElasticsearchGlanceGrafanaHelmInfluxdbKeystoneKubernetesLinuxMirantis Container RuntimeMySQLNeutronOpenstackPostgresPuppetRabbitMQSalt
Artificial Intelligence • Logistics • Software
The Technical Support Engineer will troubleshoot customer issues, work with engineering to fix bugs, and improve AI workflows.
Top Skills:
APIsJSONPostgresPython
Information Technology • Internet of Things • Software • Virtual Reality
Provide technical support for PTC's Kepware product, manage support cases, create knowledge base articles, and collaborate with teams. Requires troubleshooting skills and a customer-oriented mindset.
Top Skills:
Ansi SqlCassandraCSSHTML5InfluxdbIot SolutionsJavaJavaScriptAzureModbusMySQLOpc-UaOraclePHPPostgresRestful Api
Reposted 8 Days AgoSaved
Easy Apply
Easy Apply
Enterprise Web • Information Technology • Mobile
The role involves diagnosing customer-reported issues, debugging integrated systems, scripting solutions, and collaborating with engineering to address problems in real time.
Top Skills:
AWSCloudFormationDockerGithub ActionsGoOauthPostgresPythonRest ApisRubyTypescriptWebhooks
Information Technology • Software • Database
As a Senior Technical Support Engineer, you will provide technical support for AI applications, troubleshoot issues, mentor other engineers, and improve internal processes and documentation.
Top Skills:
APIsDockerKubernetesPythonSdksTypescript
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