Top Technical Support Engineer Jobs in Denver & Boulder, CO

15 Days AgoSaved
Remote
Colorado, CO
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Software
The Senior Technical Support Engineer will provide advanced technical support, manage critical incidents, troubleshoot complex issues, and enhance product quality through root cause analysis.
Top Skills: Android)AWSAzureBash ScriptingCloudGCPJavaLinuxMobile Platforms (IosPythonRest ApiSaaSScala
Reposted 15 Days AgoSaved
Remote
Colorado, CO
Senior level
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software
The Senior Technical Support Engineer will troubleshoot and resolve production issues across customer environments, focusing on cloud infrastructure and data pipelines, while collaborating with Engineering for root cause analysis.
Top Skills: AWSAzureDatadogDockerGCPGrafanaKubernetesPrometheusPulumiPythonTerraform
Reposted 15 Days AgoSaved
Remote
Colorado, CO
125K-135K Annually
Senior level
125K-135K Annually
Senior level
Cloud • Information Technology • Consulting
The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.
Top Skills: CurlLinuxNetworkingNsx-TPostmanRest ApiUnixVMwareVsphereWireshark
Reposted 15 Days AgoSaved
Remote
Colorado, CO
Mid level
Mid level
Software
The OpenStack Technical Support Engineer resolves complex issues in large-scale customer cloud environments, focusing on OpenStack and Kubernetes. Responsibilities include troubleshooting, incident management, and coordinating cross-functional teams to drive problem resolution.
Top Skills: AnsibleCassandraCephChefDockerElasticsearchGaleraGrafanaHelmInfluxdbKibanaKubernetesMirantis Container RuntimeMySQLOpenstackPostgresPrometheusPuppetRabbitMQSaltZookeeper
16 Days AgoSaved
Remote
Colorado, CO
Senior level
Senior level
Software
The Senior Technical Support Engineer troubleshoots complex technical issues in Kubernetes and cloud deployments, collaborating with development teams and managing escalations for critical customer issues.
Top Skills: AnsibleChefConfiguration Management Tools (PuppetDistributed Storage SolutionsHelm)KibanaKubernetesKvmLinuxMonitoring Tools (GrafanaNagiosOpenstackPrometheus)PythonSaltShell ScriptingVirtualization Solutions (LibvirtVmware)
Reposted 18 Days AgoSaved
Remote
Colorado, CO
101K-151K Annually
Senior level
101K-151K Annually
Senior level
Cloud • Software
As a Technical Support Engineer, you'll diagnose and resolve complex technical issues for customers, collaborate with engineering, and manage critical customer issues, all while enhancing your technical skills and supporting Redis Enterprise software.
Top Skills: BashC#ElkGrafanaJavaJavaScriptLinuxPowershellPrometheusPythonSplunkTcp/IpUnix
Reposted 19 Days AgoSaved
Remote
Colorado, CO
90K-150K Annually
Mid level
90K-150K Annually
Mid level
Artificial Intelligence • Fintech • Software • Financial Services
The role involves managing technical escalations, optimizing support processes, analyzing customer metrics, and collaborating with Product and R&D for a high-performing support organization.
Top Skills: Customer OperationsCybersecuritySaaSTechnical Support
Reposted 19 Days AgoSaved
Remote
Colorado, CO
Senior level
Senior level
Software • Cybersecurity
Provide technical support by diagnosing and resolving issues, collaborating with teams, and maintaining high standards of customer service in the cybersecurity field.
Top Skills: Active DirectoryGpoLinuxPowershellPythonWindows
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20 Days AgoSaved
Remote
Colorado, CO
Mid level
Mid level
Cloud • Information Technology • Internet of Things
The Technical Support Engineer resolves complex technical issues, engages with customers, manages cases, and ensures operational continuity while contributing to knowledge improvements.
Top Skills: LinuxSQLWindows Server
22 Days AgoSaved
Remote
Colorado, CO
Entry level
Entry level
Artificial Intelligence • Edtech • Information Technology • Cybersecurity
The Technical Support Engineer resolves customer support tickets, diagnoses technical issues related to email delivery, onboarding, and integrations, and escalates bugs while documenting solutions.
Top Skills: AWSBashDkimDmarcGoogle WorkspaceHubspotJavaScriptJIRALinearMicrosoft 365PythonSmtpSpfSQLZoom
Reposted 22 Days AgoSaved
Remote
Colorado, CO
95K-115K Annually
Mid level
95K-115K Annually
Mid level
Internet of Things
The Partner Support Escalation Engineer manages technical issues between Arlo and partners, ensuring resolution and support for IoT products. Responsibilities include relationship management, troubleshooting, cross-functional collaboration, and documentation maintenance.
Top Skills: AWSAws CloudwatchAzureBashConfluenceDatadogGCPIotJIRAPythonSalesforceSplunk
23 Days AgoSaved
Remote
Colorado, CO
128K-140K Annually
Senior level
128K-140K Annually
Senior level
Cloud • Security • Software
The Senior Technical Support Engineer will manage complex customer issues related to Chainguard Images, engage with Engineering for escalated issues, communicate effectively with customers, document solutions, and participate in an on-call rotation.
Top Skills: AWSAzureDockerGCPGitHelmKubernetesLinuxTerraform
24 Days AgoSaved
Remote
Colorado, CO
120K-170K Annually
Senior level
120K-170K Annually
Senior level
Security
The RSA Senior Designated Support Engineer serves as a technical expert for key customers, providing advanced support and guidance on identity management solutions and optimizing customer environments.
Top Skills: Active DirectoryBashDnsFirewallsGroup PolicyHTTPIdentity And Access ManagementJavaeeJbossLoad BalancingMicrosoft Sql ServerMicrosoft Windows ServerOauthOraclePythonRestSAMLSQLTcp/IpTls/SslUnix/LinuxWeblogicWebsphereWildfly
24 Days AgoSaved
Remote
Colorado, CO
90K-173K Annually
Senior level
90K-173K Annually
Senior level
Big Data • Cloud • Software • Analytics
Provide technical assistance and troubleshooting for Calix Access products, focusing on Cloud-based EMS applications, while collaborating with teams to resolve network issues.
Top Skills: AnsibleBashCgiCloud-Based TechnologyDockerElk StackIpfixJSONKubernetesMongoDBNetconfNetflowNetworkingPerlPHPPostgresPythonRest ApisSdnStunTelecommunicationTr-069XMLYang
24 Days AgoSaved
Remote
Colorado, CO
58K-78K Annually
Junior
58K-78K Annually
Junior
Information Technology • Software
The Technical Support Engineer II resolves customer issues related to Rocket Software products, ensuring effective communication and support in a fast-paced environment.
Top Skills: Acf2AdabasCicsDb2Ibm Z/OsIdmsImsIspfJclJdbcMicrosoft Sql ServerOdbcOracleOracleRacfRed Hat LinuxRestSmp/ESoapSun SolarisTcp/IpTop SecretVisual Studio .NetVsamWeb ServicesWebsphereWsdl
Reposted 24 Days AgoSaved
Remote
Colorado, CO
54K-80K Annually
Junior
54K-80K Annually
Junior
Information Technology • Consulting
Provide technical support and escalation assistance for Merge Healthcare products, ensuring customer satisfaction through effective problem resolution and communication.
Top Skills: BashDb2DicomEmrHisHl7JavaKornMedical Imaging SolutionsOraclePacsPerlRisSQLVb
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