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Top Customer Support Specialist Jobs in Denver & Boulder, CO
Cloud • Enterprise Web • Information Technology • Other
The Senior Tier II Customer Support Associate manages customer service inquiries, processes billing requests, and provides support through phone and live chat, ensuring quality assurance and effective communication.
Top Skills:
Salesforce
Automotive • Retail
As a Sales Support Specialist, you will provide excellent customer service, create estimates, and manage customer calls. Experience preferred but not required. Bilingual candidates are a plus.
Top Skills:
Basic Computer Skills
Healthtech • Software • Telehealth
The Support Specialist will provide high-quality support to gGastro Practice Management users by resolving issues, educating clients, and documenting needs.
Top Skills:
Basic Practice Management SoftwareEmr SoftwareiOSWindows
Events
The Customer Support Manager will lead a high-performance support team, improve processes, and ensure customer satisfaction through hands-on leadership and training.
Top Skills:
Crm SystemsLive ChatTicketing Systems
Cannabis
The Customer Service Representative ensures exceptional customer service, manages complaints, oversees compliance, organizes workflow, and assists with sales and training.
Top Skills:
FlowhubMetrc
Healthtech
As a Software Support Specialist I, you will analyze and troubleshoot customer software issues, document interactions, and create knowledge base articles while providing excellent customer service.
Top Skills:
CRMMicrosoft Office SuiteWindows Operating Systems
Insurance
Provide tier-1 and tier-2 technical support for the Remote Online Notary platform, troubleshoot issues, and ensure system uptime.
Top Skills:
Google WorkspaceHelpdesk SoftwareMonitoring SoftwareOffice 365Remote Desktop ToolsRemote Online Notary PlatformSlackTicketing Systems
Fintech
The Head of Customer Support will design and scale customer support processes, handle investor queries, and collaborate with internal teams in a fintech environment.
Top Skills:
Knowledge BasesSupport PlatformsTicketing Systems
Software
The Technical Support Representative provides customer support for software solutions, assists with networking equipment, and trains clients on software use.
Top Skills:
Cisco Networking EquipmentCore Networking ConceptsDatabase ManagementInformation TechnologyService CloudSoftware DevelopmentSQLVlansVpnXML
Fintech • Payments • Financial Services
Lead the Customer Support team, drive operational excellence, manage performance metrics, handle customer complaints, and develop a customer-centric culture.
Top Skills:
AvayaNiceSalesforce
Healthtech
Drive adoption of Remote Support technologies, educate customers, support product installation, and gather user feedback while collaborating across teams.
Top Skills:
Power BISalesforce
Artificial Intelligence • Hardware • Robotics • Software
Provide technical support for Skydio's autonomous drone products, assist customers in troubleshooting, and improve customer satisfaction through effective communication and problem-solving.
Top Skills:
Drones,Uav,Uas,Crm,Zendesk,Salesforce Service Cloud
Aerospace
The Help Desk Support Lead manages help desk operations for the Gravity DevSecOps Pipeline, resolving technical issues, mentoring staff, and ensuring system reliability for national security missions.
Top Skills:
AnsibleAWSAzureCi/CdGitlabGCPJenkinsKubernetesTerraform
Information Technology • Internet of Things • Marketing Tech
The Senior Manager of Customer Support will lead a team of Customer Support Managers, focusing on customer satisfaction and performance metrics. Responsibilities include coaching team members, managing projects, optimizing resources, and implementing process improvements. The role requires strong leadership skills, data-driven decision-making, and collaboration with cross-functional teams to enhance the customer experience.
Fintech • Information Technology • Payments
The Product Support Specialist will serve as the primary contact for customer inquiries, resolve issues, gather feedback, and contribute to the product team's priorities while ensuring a positive experience for users.
Big Data • Software
Lead and scale a customer support organization, ensuring exceptional service, team performance, and customer satisfaction while fostering a strong customer-centric culture.
Software
As a Technical Support Specialist, you will provide technical assistance to customers, resolve inquiries, and improve product and documentation quality in a collaborative environment.
Top Skills:
APIsAWSAzureDatadogGCPNetworking
Fintech • HR Tech • Insurance • Consulting
This role assists the Account Manager with client insurance programs, managing renewals, reviewing claims, and maintaining client relationships.
Top Skills:
Database Management ToolsInsurance ProgramsReinsurance Contracts
Energy
The Sr. Desktop Support Representative troubleshoots application, network, and hardware issues, providing support to employees and collaborating with development teams to resolve escalated IT problems.
Top Skills:
DizzionGoogle AppsIncontactJIRALinuxmacOSExcelMicrosoft WordOktaSalesforceServicenowUnixWindows
Information Technology • Internet of Things • Software • Virtual Reality
Manage technical interactions, develop relationships with stakeholders, communicate customer status, and ensure customer satisfaction through regular metrics reviews and follow-ups.
Top Skills:
.NetHTMLJavaJavaScriptPHPSalesforceWeb ServicesXML
Fintech • Software
The Customer Support Specialist provides on-call support, troubleshoots hardware/software, manages new customer launches, and leads training sessions, ensuring efficient customer experiences.
Top Skills:
Hardware TroubleshootingPoint-Of-Sale SoftwareVarious Operating Systems
Software
The Senior Lead for VIP Support will enhance customer experiences, manage support strategies, and lead a high-performing support team at WordPress VIP.
Top Skills:
AISaaSWordpress
Fintech • Healthtech • Insurance • Mobile
Join Sidecar Health's Member Care team as a Customer Support Representative, providing support and assistance to members through calls and chats, ensuring excellent experiences and resolving issues.
Software
The Senior Manager of Customer Support will lead a global team to enhance customer experience, resolve escalations, and promote a customer-centric culture within Tray.ai.
Top Skills:
APIsAWSCloud TechnologiesDatabase TechnologiesJavaScriptPython
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