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Top Edtech Customer Success Jobs in CO
Artificial Intelligence • Edtech • Professional Services • Social Impact • Software • Analytics • Consulting
The Customer Service Specialist will support account setups, onboarding, and customer inquiries for institutional users of educational platforms. They will also manage group link setups and collaborate with various teams to resolve issues.
Top Skills:
Salesforce
Consumer Web • Digital Media • Edtech • Information Technology • Social Impact • Software
Provide day-to-day customer support, improve internal and external processes, triage reported bugs, and build user documentation for Academia.edu.
Top Skills:
Automation TechnologiesCrm TechnologyRest ApisRuby On RailsSQLZapierZendesk
Artificial Intelligence • Edtech • Healthtech • Software
As a Student Success Coach, you'll provide support to students, resolve inquiries, and help ensure their academic success for graduation.
Top Skills:
FreshdeskFrontHubspot
Featured Jobs
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Artificial Intelligence • Consumer Web • Edtech • HR Tech • Information Technology • Software • Conversational AI
The Compliance Customer Success Manager ensures customer satisfaction and retention by managing relationships, guiding compliance programs, and analyzing customer needs. They work closely with clients post-purchase to achieve compliance goals and foster product adoption.
Top Skills:
ExcelGainsightOutlookPowerPointSalesforce CRMWord
Cloud • Edtech • Healthtech • Mobile • Social Impact • Software • Data Privacy
The Staff Technical Solutions Engineer provides technical solutions and customer support, manages projects, and enhances product features while working with partners and technical teams.
Top Skills:
APIsGCPJavaScriptJIRAPythonSQLWebhooks
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
The Growth Enterprise Customer Success Manager will manage a portfolio of accounts to ensure customer growth, product adoption, and retention through high-touch support and strategic planning.
Cloud • Edtech • Information Technology • Software
The Technical Support Engineer is responsible for resolving technical issues, collaborating with engineering teams, and improving platform experience for customers.
Top Skills:
APIsAuth0LmsLxpSQLSso
Edtech • Enterprise Web • Software
The Customer Success Manager will enhance product adoption, manage long-term customer relationships, triage issues, and collaborate across teams to ensure customer satisfaction and renewal.
Top Skills:
APIsCSSDataHTMLSsoWebhooks
Consumer Web • Edtech • Kids + Family • Other • Productivity
The Student Support Specialist supports students by providing assistance and resolving queries related to academic goals and course navigation, ensuring a positive educational experience.
Edtech • Information Technology
The Customer Success Product Specialist will support CSMs with product knowledge, develop retention strategies, and facilitate communications to enhance customer success.
Top Skills:
CatalogComplex Technology SystemsCredentialsData-Driven Recommendations
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