Top Edtech Customer Success & Experience Jobs in CO

Manage a portfolio of ~100 accounts, driving customer success through strategic partnerships and data-driven insights. Identify risks and opportunities, implement automation, track KPIs, and develop consultative relationships to drive growth and renewals.

The Senior Customer Success Manager will manage key customer relationships, ensure customer satisfaction, identify growth opportunities, and act as a liaison between customers and Instructure's teams.

As a Partner Success Manager, you will manage relationships with college partners, drive product adoption, and ensure partner success through data-driven insights and strategic engagement.

The Provider Recruitment Specialist will screen, recruit, and contract providers for the backup care network, ensuring they meet quality standards and engaging them during the onboarding process.

The role involves reviewing and improving machine-translated educational materials for accuracy and clarity in Spanish, ensuring alignment with style and tone.

Responsible for facilitating technical integrations for educational products, providing onboarding support, troubleshooting issues, and collaborating with stakeholders to improve system performance.

As a Product Support Engineer, you'll troubleshoot customer issues, collaborate with engineering, maintain documentation, and improve support processes. This role focuses on understanding product intricacies and providing proactive support.

The Senior Manager, Implementation will lead the Implementation team to provide seamless onboarding for customers, ensuring quality service and achieving implementation KPIs.

The Digital Touch Customer Success Manager focuses on customer retention, adoption, and engagement for a digital portfolio, utilizing automation and data insights for successful onboarding and renewals.

The Customer Operations Associate will support customers post-purchase, driving adoption and satisfaction, managing onboarding, and resolving inquiries promptly.