Sr. Director, MSL Leader, CMH West

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Purpose:

The Sr. Director, Medical Science Liaison is responsible for leading and managing the performance of a team of Medical Science Liaisons (MSLs). The Sr. Director provides national field strategic leadership and appropriately leverages the MSL’s scientific and clinical expertise to ensure mutually agreeable and impactful interactions with Scientific and Clinical Experts (SEs/CEs). The Sr. Director will also build and maintain strong working relationships with internal and external business partners specific to the therapeutic area.  

Primary Responsibilities: This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description. Consult with your supervisor regarding your actual job responsibilities and any related duties that may be required for the position.

People Leadership & Development

• Provide clarity of vision and expectation for MSL Team
• Coach performance and development of team members
• Foster personal accountability of team members aligned with performance expectations
• Recruit, hire, develop and promote top talent
• Develop and coach personnel through scheduled interactions (e.g., field visits), providing both scientific and MSL role-specific coaching and feedback.
• Contribute to succession planning and talent development activities
• Through coaching, enable the Field Medical Qualification process aligned with the expectations outlined in the procedure, including gaining and executing qualification if necessary.

Field Coaching

• Partner effectively with all internal medical, development, and commercial partners across therapeutic area
• Engage in Regional Health Care Market (RHM) forums, upskill cross-functional teammates to maximize medical-commercial interactions and lead by example
• Plan to meet and exceed field coaching expectations, provide progressive coaching and competency upskilling to MSL team through consistent documentation of Field Coaching notes and engagement in PESA development plans
• Engage in RHM forums, partner cross-functionally to maximize medical-commercial interactions and lead by example through upskilling of Medical Account Management

TA Expertise, Strategy Integration & Execution

• Develop and implement regional field medical strategies aligned with both business unit and medical affairs strategies
• Develop field medical business plan and participate in higher-level business planning process to ensure the medical resource planning is aligned with business unit objectives
• Draft, communicate, and implement strategic plans to align MSLs with organizational clinical and scientific objectives, guiding MSLs to engage and support evidence generation efforts (i.e. registration trials, observational studies, etc.)
• Collaborate and participate in planning activities and in shared learning with other MSL leadership across the BU and enterprise
• Support medical affairs staffing at congresses and ensure clinical insights are communicated back into Lilly appropriately 
• Oversee MSL congress activities by developing comprehensive strategies, coordinating with internal stakeholders such as clinical research, marketing, and regulatory teams, and ensuring all activities align with organizational objectives. Provide guidance on key messaging, abstract submissions, and symposium planning.

Operational Excellence  

• Oversee quality, compliance, accountability, and effectiveness of team
• Partner with business unit, Ethics & Compliance, Legal, Medical Affairs, and Medical Affairs hosted capabilities to drive operational efficiency, consistency and compliance
• Actively engage in FMSO, FMSS and relevant GMAO driven forums
• Ensure alignment and compliance with all applicable policies, laws, regulations, and guidelines
• Ensure appropriate documentation processes are employed
• Analyze all data on MSL activities to improve MSL performance 
• Manage and monitor all team finance and HR-related issues appropriately
• Identify and participate in process improvement initiatives

Basic Qualifications:

• Bachelors Degree
• Minimum 3 years of formal people leadership experience
• Minimum 5 years of industry, clinical and/or medical experience.
• Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1

Additional Preferences:

• Masters or bachelor's level degree in health sciences (e.g., RN, RPh, PA, NP)
• Prior experience with scientific or field strategy, demonstrating strong business acumen, broad strategic thinking, operational and execution excellence
• Advanced degree (e.g., PharmD, M.D., Ph.D.) in a medically related field
• Demonstrated learning agility for acquiring scientific and technical knowledge.
• Demonstrated ability to provide effective feedback on the quality of verbal and written technical communications and documentation by personnel and provide direction to technical coaches and team.
• Demonstrated leadership and the ability to achieve results through people.
• Significant experience in motivating people, creating positive team experiences, and coaching/developing technical personnel. 
•  Demonstrated ability to partner, influence, and work successfully within and across BUs, functions, and across levels of leadership.
• Strong interpersonal skills and relevant experience in building professional relationships and networking.
• Effective verbal and written communication skills.
• Demonstrated ability to work in a fast-paced environment and ability to incorporate new learning into real time solutions (agile, adaptable, results orientated).
• Demonstrated decision making ability to problem solve and develop and apply creative solutions and implement those decisions effectively.

Other Information

• Role requires up to 50-75% travel
• Field-based US role

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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