Specialist, Benefits & Leave of Absence

Who We Are

At Lucet, we’re transforming whole-person care. We deliver integrated behavioral and physical health solutions that connect individuals to the right care at the right time—improving outcomes and overall well-being. Serving over 15 million lives across the U.S. and Puerto Rico, our model combines clinical expertise, compassionate care, and innovative technology to support healthier, more fulfilling lives.

As part of the Lucet team, employees join a mission-driven organization committed to making a lasting impact. Whether through behavioral health navigation, in-home medical care, or 24/7 crisis support, our work is rooted in empathy, collaboration, and a shared passion for helping people thrive.

Why Join our Team

At Lucet, we’re committed to creating a workplace where top talent thrives both personally and professionally. We offer a dynamic, mission-driven environment where your work has real impact, your unique background and experience are valued, and no two days are alike. If you’re passionate about meaningful work and delivering impactful results, we encourage you to apply!

We support our team with a competitive compensation and benefits package, including:

• Annual compensation between $72,000-$82,000, PLUS an annual performance-based, discretionary incentive.
  • Compensation is dependent on non-discriminatory factors including but not limited to an applicant's skills, education/degrees, certifications, prior experience, market data, and other relevant factors.
• Comprehensive health benefit options: Medical, dental, and vision coverage
• 401(k) with competitive employer match
• Company-paid life and disability insurance
• Paid parental leave and wellbeing incentives
• Generous paid time off, including volunteer time
• Flexible spending accounts for healthcare and dependent care
• Professional development opportunities and tuition reimbursement
• Remote work flexibility (role-dependent)
• Opportunity for meaningful growth, both personally and professionally, where your unique background and experience is welcomed and valued.

At Lucet, your work will directly support our mission to improve behavioral, physical, and social health—one member at a time.

What You Will Do - Essential Functions

Benefits Administration

• Administer and enhance employee benefits programs, including enrollments, life events, renewals, open enrollment, and vendor partnerships, ensuring accurate, compliant, and employee-focused delivery.
• Serve as the primary resource for benefits, workers’ compensation, disability, and accommodation programs while managing communications, reporting, payroll coordination, and program improvements.

Leave, Disability & Accommodation Administration

• Manage leave, disability, workers’ compensation, and accommodation cases from intake through return-to-work, ensuring compliance, documentation, and effective case management.
• Interpret leave regulations, coordinate pay impacts, and partner with leaders, HR, Payroll, Legal, and vendors to deliver consistent, compliant administration and policy improvements.

Wellbeing Programs

• Develop and lead the organization’s wellbeing strategy, fostering employee engagement, wellness, and a healthy workplace culture.

Compliance, Systems & Operations

• Ensure compliance with benefits and leave regulations through audits, reporting, policy administration, data integrity, and stakeholder collaboration.
• Manage HR systems, vendor relationships, SOPs, employee self-service resources, and process improvements to enhance efficiency, accuracy, and employee experience.

Who You Are

• Required Qualifications
  • Bachelor’s Degree in Human Resources, Business Administration, or related field
  • Proficiency in calculating and reconciling complex calculations associated with leave, disability, PTO, and other pay-impacting programs to ensure accurate administration and compliance.
  • Exceptional organization, follow-through and case management skills, with the ability to track multiple leave cases, monitor deadlines, and proactively follow up at each required touchpoint.
  • Strong process orientation, with the ability to document, follow, evaluate, and improve processes while considering accuracy, compliance, employee experience, and downstream operational impacts
  • Demonstrated ability to independently research, learn, and apply new concepts, systems, regulations, and processes, while assessing potential risks, impacts, and downstream implications.
  • Comfortable using technology, data, and AI-enabled tools to research, analyze, problem-solve, improve efficiency, and support thoughtful decision-making
  • Ability to confidently present information, facilitate discussions and explain complex benefits, leave and HR process topics in a clear, engaging and audience-appropriate manner
  • Proven analytical, critical thinking and problem-solving skills with ability to make strategic recommendations
  • Must be comfortable with general analytics and reporting methodologies
  • Proficient with MS Word, Outlook, and Excel
  • Ability to pass background check upon hire and throughout employment to include criminal felony & misdemeanor search, SSN validation/trace search (LEIE), education report (highest degree obtained), civil upper and lower search, 7-year employment report, federal criminal search, statewide criminal search, widescreen plus national criminal search, health care sanctions-state med (SAM), national sex offender registry, prohibited parties (OFAC) (terrorist watchlist), and a 10-Panel Drug Screen. 
    
•  Living our Values:

  • Serving everyone with compassion and leading with empathy.

  • Stepping up and creating value by taking charge and acting when there is an opportunity.

  • Adapting in a changing world by recognizing our responsibility to be agile and respond quickly.

  • Nurturing growth and belonging by respecting and celebrating everyone for who they are.
    

•   Competencies:

  • Analytical thinking: Ability to interpret, extract, and compile data from various sources, identifying trends, risks, and solutions.
  • Collaboration: Ability to build effective partnerships and balance competing stakeholder needs.
  • Attention to detail: High level of accuracy in analysis and the following of processes.
  • Organization and Time Management: Ability to effectively manage multiple priorities, deadlines, and cases independently.
  • Problem-Solving: Ability to identify issues, evaluate options, and propose solutions quickly.
    
• Working Conditions: 
  • Work is performed from home with company-provided equipment. Sitting for long periods of time is expected and use of fingers and hands for typing is necessary.
  • A quiet workspace with minimal background noise for calls. 
  • High-speed internet service (cable or fiber optic) with minimum download Speed of 20 Mbps, Upload Speed of 5 Mbps, and Maximum Latency of 100 milliseconds (must be installed before starting). 

We encourage applicants from a variety of backgrounds and experiences to apply, especially those who can demonstrate how their unique qualifications and skills align with the requirements of this role and support our mission to improve whole-person health. 

This position will accept and review new applications and resumes no less than 5 business days after the original posting date and may remain open an extended period of time with no set end date based on the level of interest.