Senior Manager of Quality

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Manufacturing teams are the gatekeepers who ensure our groundbreaking products meet the standards of innovation and performance we pride ourselves on. From the engineers who design large-scale production systems and cutting-edge quality assurance tools to the hands-on associates who manage our massive inventory flow, they make up a diverse group of behind-the-scenes team members dedicated to the success of our organization.

Candidates must be willing to participate in at least one in-person interview.

The Senior Manager of Quality leads the design, execution, and continuous improvement of quality management processes across all Manufacturing and Distribution (M&D) facilities. Operating across multi-site locations, this role resolves operational risks, standardizes compliance, and mitigates quality failures to maximize overall efficiency and customer satisfaction. The position serves as the primary driver for maintaining annual ISO 9001:2015 certification while building high-performing quality teams. Additionally, this role aligns quality operations with executive strategy by delivering data-driven ROI insights and performance metrics to C-level stakeholders.

What Success Looks Like (Objectives):

• Lead the strategy, implementation, and maintenance of the annual ISO 9001:2015 certification across all manufacturing and distribution facilities
• Oversee multi-site quality operations to optimize process compliance, supplier qualifications, failure analysis, and first article inspections
• Establish data-driven quality procedures and performance metrics aligned with organizational goals and departmental OKRs
• Partner with Hardware, Software, Operations, and C-level executive leadership to communicate project progress, risks, and financial ROI
• Direct and mentor a cross-functional team of quality engineers, technical writers, and quality analysts through comprehensive performance management
• Evaluate and integrate AI application tools to enhance predictive risk analysis, statistical process control, and automated quality reporting

Core Skills and Competencies (What you’ll bring):

• Proven critical experience leading end-to-end Quality Management System (QMS) administration and complex operational risk mitigation across multi-site environments
• Advanced proficiency in Statistical Process Control (SPC), data interpretation, and quantitative decision-making
• Demonstrated strength in strategic cross-functional collaboration, executive presentation, and C-level stakeholder management
• High-level leadership expertise in team development, capacity planning, resource allocation, and supervisory oversight
• Applied AI literacy to identify and deploy emerging technologies that optimize root-cause failure analysis and quality workflows
• Strong problem-solving capabilities utilizing structured quality frameworks to define issues, establish facts, and execute sustainable solutions

Additional Qualifications:

• Active professional certifications such as ASQ Certified Manager of Quality, IPC-A-610, or Six Sigma Green/Black Belt
• Experience reading, analyzing, and interpreting scientific journals, legal documents, and financial reports

Minimum Requirements:

• Minimum Education: Bachelor’s Degree in Business, Supply Chain, Quality Management, Operations, or a related field
• Minimum Experience: 10+ years of relevant experience in quality management or manufacturing operations
• Required Technical Skills: Must have experience with:
  • ISO 9001:2015 standards and QMS implementation
  • IPC-A-610 standards
  • Statistical Process Control (SPC) and quality engineering tools

Visa sponsorship not available for this position

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. 

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)