Jobs at EchoStar

Drives cross-functional solutions across retail wireless operations and external partner networks. Analyzes complex operational challenges, translates technical network functionality into business strategy, supports large-scale projects, and develops operational enhancements aligned with customer experience and financial goals. The role collaborates with executive leadership, technology and engineering teams, and external network partners while improving reporting, communication, workflow efficiency, and operational transparency.

Designs and leads development of scalable enterprise software, distributed systems, microservices, APIs, backend services, batch-processing systems, and data workflows. Provides technical leadership in architecture, integration, cloud development, security, performance, testing, deployment, and modernization. Collaborates with stakeholders and DevOps teams, participates in code reviews, supports production environments, troubleshoots issues, improves reliability, and mentors engineers across distributed teams.

Develops proactive customer-care content for Boost Mobile and DISH across Reddit, Facebook, and X. The role analyzes social listening, search, web, call, chat, and AI-query data to identify customer pain points and prioritize content. Responsibilities include creating written guides, graphics, and captioned videos; building Reddit content architecture; improving search and AI discovery; partnering with product, web, and analytics teams; and using generative AI tools while maintaining accuracy and brand alignment.

Lead proactive, high-volume technical recruiting for engineering, product, and infrastructure teams. Source passive candidates, build sustainable pipelines, conduct technical screens (e.g., Java, AWS, microservices), advise engineering leadership with data-driven hiring strategies, leverage AI sourcing tools, and meet targets of 16+ technical hires per quarter with fast time-in-process and high shortlist quality.

Supports financial operations through month-end accounting, spend analysis, reconciliations, accrual management, variance reporting, forecasting, and vendor billing reviews. Resolves financial discrepancies, maintains Excel and Google Drive tracking infrastructure, and ensures data integrity and compliance. Partners with marketing and finance stakeholders on reporting and forecasts while implementing AI and automation using Python, cloud platforms, and related tools to improve efficiency and reduce errors.

Lead end-to-end device financing product strategy across retail wireless brands. Build pricing models, collaborate with Finance/Marketing/Sales, analyze data using SQL and analytics platforms, automate executive reporting with generative AI, manage vendor relationships, and mentor junior analysts to drive adoption, profitability, and customer satisfaction.

Defines and manages end-to-end business requirements for customer-facing agent applications. Collaborates with business and IT stakeholders to align technical solutions with TV and OnTech objectives, analyzes and improves workflows, and identifies system enhancements. Uses AI tools to draft requirements and documentation, reduces requirement churn, and supports successful launches and agent adoption. Translates complex business processes into structured documentation while coordinating multiple projects in ambiguous, fast-paced environments.

Provides Tier 3 and Tier 4 technical support for commercial video and internet products. Diagnoses hardware, software, Linux, Android, networking, and RF/QAM issues; reproduces defects in laboratory environments; partners with engineering, QA, manufacturers, and field teams; performs release testing; maintains technical documentation and training materials; and manages escalation cases and resolution metrics in Salesforce.

Develop and maintain full-stack enterprise applications for a Workforce Management System using Java, Spring Boot, React, and JavaScript. Design REST and SOAP services, implement microservices, write test-driven code, deploy through Jenkins and Docker, troubleshoot production issues, participate in architecture and API reviews, and collaborate in Agile Scrum/XP teams. Review code, maintain existing systems, and provide technical guidance to junior developers.

Lead retention-focused marketing and creative strategy for DISH and Sling. Manage end-to-end multi-channel campaigns (video, email, web, transactional), partner with programming networks for co-funded opportunities, direct video production, leverage AI tools for creative and workflow efficiency, and collaborate with internal stakeholders to reduce churn and drive customer loyalty.

Senior Compensation Analyst responsible for market pricing, salary structure benchmarking, cost analysis, and compensation strategy. Advises HR partners and business leaders on base pay, incentive plans, and localized compensation. Administers executive compensation plans, prepares Board materials, develops total rewards communications, and leads process improvements and automated HR services. Requires discretion with confidential data, strong communication and influence skills, organization, and the ability to manage multiple priorities.

Prepare U.S. international, foreign, and Pillar 2 tax returns; assist with quarterly tax reporting, including 10-K and 10-Q filings; research tax issues; reconcile financial documents; prepare audit-ready workpapers; and maintain financial records using Excel, CorpTax, Teams, and SharePoint under senior staff supervision.

Develop and optimize high-scale Adobe Commerce ecommerce platforms using PHP, JavaScript, Node.js, GraphQL, REST, and MySQL. Separate business logic from presentation layers, improve database and caching performance, build CI/CD validation, monitor production systems with New Relic, and create endurance load tests. Integrate identity, payment, and tax systems while mentoring junior engineers and leading offshore teams.

Manage strategic procurement for wireless network deployments, including RFx events, supplier negotiations, total cost of ownership analysis, contracts, requisitions, and purchase orders. Lead Oracle procurement technology updates and automate purchasing and invoice workflows. Enforce supply chain policies, SOX compliance, and regulatory requirements while using vendor data and AI-driven market intelligence to improve supplier selection, forecasting, and cost savings.

Drafts, reviews, and negotiates commercial agreements involving vendors, technology licensing, media rights, network infrastructure, and digital advertising. Partners with business, operational, and technical teams to provide legal guidance on contracts, privacy, disputes, and intellectual property. Uses legal operations tools, including AI software, templates, and playbooks, to improve workflows. Supports senior attorneys with transactional, regulatory compliance, and corporate governance matters.

Design and execute end-to-end QA strategies for integrated software and hardware systems. Perform manual and integration testing across multi-device environments, use Jira and test frameworks, apply AI-driven testing for test generation and anomaly detection, report quality metrics to leadership, mentor junior QA engineers, and support CI/CD and HIL setups.

Manages and maintains critical facilities infrastructure across Hughes satellite gateway sites in the US. Responsibilities include inspections, repairs, HVAC and electrical maintenance, regulatory and life-safety compliance, vendor and contract management, construction projects, budgeting, reporting, and site security systems. The role requires 24/7 on-call availability, extensive travel, physical labor, independent problem-solving, and maintaining 99.99% operational uptime.

Design, build, and support Amazon Connect contact flows, serverless Java/Python microservices, and React agent workspaces. Integrate LLM-powered agent assistance (Bedrock/RAG), secure REST APIs, and implement monitoring and reliability for enterprise contact center solutions.

Leads enterprise AI enablement programs by coordinating engineering, product, legal, security, privacy, and business stakeholders. Manages AI initiative intake, prioritization, implementation playbooks, pilot deployments, compliance reviews, and executive reporting. Facilitates agile action teams, tracks complex workflows and risks, and maintains dashboards showing milestones, timelines, and mitigation strategies.

Analyzes direct sales financial performance, compensation models, forecasting, budgeting, ROI, capital expenditures, and variance reporting. The role develops scalable financial models, refines agent-level metrics, evaluates compensation structures, and applies AI tools to improve analytical efficiency and data accuracy. It collaborates with finance and sales leadership to support operational performance.