Jobs at EchoStar

Own the Workday Total Rewards product backlog and lead configuration, enhancements, integrations, annual compensation and benefits cycles, testing, and continuous improvement. Translate rewards policies into requirements and business processes, coordinate with HR stakeholders and external vendors, oversee data flows and integrations, and track adoption, accuracy, and ROI. Drive Agile delivery, automation, and AI-enabled solutions while ensuring compliant, zero-defect rollouts and protecting sensitive compensation data.

Lead enterprise-wide employee assessment, selection, development, and survey strategies. Design scientifically valid tools, manage employee voice programs, advise HR and executives on interpreting talent data, and facilitate action planning. Integrate assessments into hiring, leadership development, succession planning, and high-potential programs. Monitor industrial-organizational psychology trends, ensure ethical and legally compliant testing, and translate insights into organizational improvements.

Prepares and reviews multistate corporate income and franchise tax returns, workpapers, provisions, and apportionment calculations. Manages state tax audits and notices, researches legislative changes, supports ASC 740 reporting, and collaborates with finance, legal teams, tax advisors, and regulatory agencies. The role also improves compliance workflows using advanced Excel, CORPTax, and AI-driven research tools.

Leads product design strategy for complex digital and AI initiatives from discovery through launch and iteration. Governs scalable design systems, creates trustworthy human-in-the-loop AI experiences, conducts advanced research and usability evaluations, and partners with product, engineering, AI, and data teams. Mentors designers, facilitates workshops, supports agile delivery, and translates user needs and model limitations for stakeholders.

Owns complex technology transactions from intake through execution, including cloud, SaaS, AI/ML, satellite, network infrastructure, hardware, and strategic partnership agreements. Drafts and negotiates bespoke contracts, develops contracting playbooks, advises on licensing, data governance, AI risk, intellectual property, and infrastructure arrangements, and partners with Engineering, Product, InfoSec, Spacecraft Operations, Finance, and Sourcing. The role requires translating technical architecture and business objectives into effective legal protections.

Leads media investment strategy and planning across business lines to drive profitability and growth. Oversees budget allocation, business case reviews, media mix modeling, predictive analytics, and cross-channel ROI optimization. Partners with analytics, finance, and consumer insights teams to ensure accurate tracking and performance measurement. Manages marketing platforms, agencies, affiliate programs, and high-performing teams executing complex paid marketing initiatives.

Executes financial, operational, SOX, IT general controls, and fraud audits using risk-based methodologies. Develops audit programs, performs controls and substantive testing, analyzes data, evaluates business risks, identifies control weaknesses, and supports remediation. The role conducts sensitive investigations, assesses technology-related risks, communicates findings to leadership, and uses data-mining, statistical, forensic, and AI-assisted techniques to improve audit efficiency.

Leads multi-year financial planning, budgeting, forecasting, P&L variance analysis, profitability modeling, and performance management for retail wireless sales channels. Partners with sales and department leaders on KPI tracking and decision support, oversees financial compliance and strategic finance initiatives, and uses Excel, planning platforms, and AI tools to automate workflows and improve executive reporting.

Designs and manages enterprise learning programs for customer service agents and leaders. Responsibilities include needs analysis, adult-learning application, CBT and interactive module development, AI-assisted content creation, light video production, technical writing, LMS administration, and end-to-end instructional project management. The role partners with subject matter experts to create training that improves employee performance and customer satisfaction.

Lead end-to-end corporate budgeting and G&A expense modeling, build dynamic financial models, analyze monthly/quarterly variances, and prepare executive/Board presentations. Partner with HR on workforce planning and with Accounting on reclassifications, drive process improvements and use generative AI and automation to streamline reporting and deliver actionable insights to senior leadership.

Owns Databricks platform operations, workspace administration, reliability, automation, and performance. Designs CI/CD pipelines with Databricks Asset Bundles, GitHub Actions, and Terraform; leads Unity Catalog governance; integrates MCP servers with enterprise data platforms; and establishes self-service automation, observability, cost optimization, incident response, and continuous improvement practices. Provides technical leadership, mentors teams, and influences architecture decisions across stakeholders.

Leads DISH TV’s paid media, affiliate marketing, owned media, and acquisition strategy teams. Owns subscriber growth targets, large-scale media budgets, acquisition cost optimization, multi-channel campaigns, and test-and-learn frameworks. Partners cross-functionally with Finance, Analytics, Product, IT, eCommerce, and agencies. Uses AI-driven analytics and automated optimization to improve targeting and channel performance while recruiting, developing, and managing a high-performing marketing team.

Lead the strategy, administration, configuration, and optimization of an enterprise social listening and digital customer care platform. Manage workflows, AI and NLP capabilities, social monitoring, case routing, dashboards, surveys, and CX reporting. Partner with IT, vendors, marketing, customer care, product, and data teams to improve digital SLAs, customer feedback collection, operational efficiency, and executive insights.

Leads strategic programs to improve customer care applications and agent workflows across wireless brands. Conducts workflow research, analyzes contact data and agent feedback, evaluates internal and third-party technology, develops ROI and business cases, and aligns IT, Finance, and business stakeholders. Maintains a strategic roadmap, facilitates agent feedback sessions, serves as a care-platform subject matter expert, and integrates generative AI, agent-assist tools, and automation to improve productivity and customer experience.

Manages wireless customer-experience application programs from strategy and requirements through production delivery. Defines features, acceptance criteria, guardrails, backlogs, usability standards, and AI capabilities while coordinating engineering, UX/UI, testing, production, IT, and AI stakeholders. Owns scheduling, resources, risks, process optimization, strategic roadmaps, and cross-functional alignment. The role requires applying generative AI and LLMs to operational workflows, agent-assist tools, and automated processes.

Tests front-end applications and monthly deployments, develops traceable test cases, tracks defects, evaluates requirements, and advocates for usability improvements. The role collaborates with business, marketing, sales, product, and IT stakeholders; communicates technical changes clearly; uses generative AI tools to improve testing workflows; and protects active business processes from release risks.

Develop and scale ticketing, provisioning, and case management applications for Customer Experience Operations. Build routing logic, automation, data extraction workflows, APIs, and database integrations using Python, JavaScript, Microsoft SQL Server, and AWS Athena. Modernize CI/CD pipelines, document technical architectures, and identify AI-driven workflow improvements such as ticket classification and sentiment-based routing. Collaborate with stakeholders to translate requirements into reliable application solutions.

Manages retail partner success by improving communication, platform adoption, operational alignment, and sales performance. Leads retail enablement programs, strategic projects, system updates, ROI tracking, executive messaging, and cross-functional collaboration with Training, Sales Development, HQ Operations, and external vendors. Uses AI and data-driven insights to streamline workflows and improve partner productivity.

Designs and deploys enterprise IAM and Zero Trust architectures across corporate and vendor environments. The role establishes MFA, SSO, privileged access, segmentation, and security effectiveness metrics; integrates AI-driven threat detection and automation; analyzes threat intelligence; remediates vulnerabilities; and leads security architecture intake for enterprise initiatives. It requires cross-functional collaboration with IT, compliance, and business teams.

Leads internal corporate communications by developing integrated strategies, executive messaging, employee stories, videos, intranet content, campaigns, and measurement reports. Partners with executives and cross-functional teams across business units, manages communications projects and resources, supports crisis communications, and improves employee engagement. Uses analytics and AI-assisted workflows to enhance communication effectiveness, while advising leaders and translating complex business topics for broad internal audiences.