Jobs at EchoStar

Leads SEO and Answer Engine Optimization strategies across traditional search engines and generative AI platforms. Oversees content workflows, optimizes metadata, landing pages, site architecture, crawlability, redirects, canonicalization, and crawler directives, and partners with web development teams. Uses enterprise SEO, AI observability, and analytics tools for keyword research, competitive intelligence, performance reporting, and growth opportunities. Also guides content teams and independently manages complex initiatives.

Leads enterprise supply chain transformation programs by mapping workflows, designing future-state operating models, improving processes, establishing governance and RACI frameworks, clarifying ownership, and coordinating cross-functional initiatives. Uses ERP systems, AI tools, and operational data to improve reporting, automation, and scalable performance across Enterprise Supply Chain Management.

Leads process engineering initiatives across DISH and OnTech by improving operational efficiency, quality, productivity, and cost performance. Manages process changes, workflow evaluations, audits, validations, Lean Manufacturing projects, data analysis, and AI-enabled process automation. Provides strategic direction, cross-functional recommendations, and leadership development for an engineering team while maintaining quality standards and aligning initiatives with business objectives.

Conduct high-volume recruiting for nationwide In-Home Services locations by screening applicants, sourcing candidates, scheduling interviews, supporting recruiting projects, and improving hiring funnels. The role uses ATS platforms, sourcing tools, AI applications, and data interpretation to enhance recruiting efficiency while providing responsive support to candidates and business partners.

Drive QA excellence through manual and automated testing, build and maintain regression suites, develop Salesforce-specific test plans, perform API testing, and collaborate with developers to ensure stable, customer-ready releases.

Leads quality management strategy and continuous improvement across multi-site manufacturing and distribution facilities. Oversees ISO 9001:2015 certification, QMS administration, supplier qualifications, failure analysis, first article inspections, SPC, compliance, and quality metrics. Partners with executives and cross-functional teams to manage risks and communicate ROI. Directs quality engineers, technical writers, and analysts while evaluating AI tools for predictive risk analysis and automated reporting.

Analyzes and optimizes customer lifecycle performance through churn, retention, lifetime value, and campaign impact analysis. Builds reporting solutions, dashboards, automated data pipelines, feature engineering frameworks, and predictive machine learning models using Snowflake and Databricks. Translates complex data into actionable retention strategies, collaborates with engineering and data science teams, and communicates insights to business stakeholders.

Drives accurate subscriber reporting across billing systems and media platforms. Responsibilities include extracting and auditing subscriber data, maintaining reporting tools, supporting programming and billing system changes, reviewing contracts, optimizing processes, and partnering with accounting and IT teams to develop AI-enabled reporting solutions.

Serve as liaison between Billing, Credit Wireless, and IT to map processes, resolve billing issues, coordinate wireless offer releases, produce flowcharts and documentation, develop automated reporting and AI-assisted analysis, and drive system changes to reduce manual work and ensure billing accuracy.

Manages sales operations and enablement programs supporting field technicians and sales teams. Responsibilities include developing sales content, optimizing enablement technologies, managing membership programs and pricing strategies, analyzing performance through Tableau and other visualization tools, integrating AI workflows, and coordinating with marketing, finance, product, communications, and leadership teams to improve sales efficiency, profitability, and growth.

Drives operational efficiency and data integrity across regional logistics and performance systems. Audits multi-system workflows, manages logistical escalations, coordinates with regional and third-party partners, and analyzes field metrics for executive performance reviews and compliance audits. Uses AI tools, workflow automation, and data analytics to improve reporting and internal processes.

Leads media investment strategy and planning across business lines to drive profitability and growth. Oversees budget allocation, business case reviews, media mix modeling, predictive analytics, and cross-channel ROI optimization. Partners with analytics, finance, and consumer insights teams to ensure accurate tracking and performance measurement. Manages marketing platforms, agencies, affiliate programs, and high-performing teams executing complex paid marketing initiatives.

Serves as a strategic HR advisor to business and executive leaders, providing workforce planning, organizational design, talent management, employee relations, compensation, change management, and leadership coaching. Uses workforce data to recommend human capital initiatives, supports performance and talent planning, partners with shared HR services, and leads HR program implementation. Ensures employment law and regulatory compliance while improving employee experience and organizational effectiveness.

Owns IT financial planning, annual budgets, rolling forecasts, month-end reporting, cost allocation, and variance analysis across capital and operating expenses. The role develops TBM showback and chargeback models, evaluates technology investments, creates KPI scorecards, manages vendor commitments, reconciles accounts, and provides predictive modeling to reduce financial risk. It also uses AI and automation to improve forecasting and identify cost-saving opportunities while partnering with IT leaders and executives.

Lead HR budgeting, contract lifecycle, PO and invoice management, and financial reporting for HR. Guide business case development, track spend and ROI, manage vendor/contracts, and provide analysis and governance to HR leadership.

Lead enterprise-wide employee assessment, selection, development, and survey strategies. Design scientifically valid tools, manage employee voice programs, advise HR and executives on interpreting talent data, and facilitate action planning. Integrate assessments into hiring, leadership development, succession planning, and high-potential programs. Monitor industrial-organizational psychology trends, ensure ethical and legally compliant testing, and translate insights into organizational improvements.

Develops engineering-based cost models and capacity analyses for manufacturing and distribution bids. Translates customer requirements into estimates covering cycle times, materials, labor, and facility capacity. Maintains process standards, evaluates capacity impacts using predictive modeling, builds ROI-focused business cases, and validates RFP/RFQ assumptions with engineering, operations, maintenance, sales, supply chain, and finance teams.

Serve as legal counsel for complex technology transactions involving cloud, SaaS, AI/ML, satellite, terrestrial and non-terrestrial networks, hardware, and strategic partnerships. Draft and negotiate bespoke agreements, advise on licensing, data governance, AI risk, intellectual property, and infrastructure arrangements, and partner with Engineering, Product, InfoSec, Spacecraft Operations, Finance, and Sourcing. Build contracting playbooks, templates, escalation criteria, and AI-enabled legal workflows.

Analyzes sales and operational data to produce recurring performance reports, identify revenue optimization opportunities, and support leadership decisions. Partners with Sales, Marketing, Finance, and Product teams to develop analytical solutions, automate data pipelines, improve workflows, and deliver visual presentations and ad hoc analysis. Requires expertise in Google Sheets, Excel, SQL, database concepts, and data interpretation, with Shopify experience preferred.

Leads DISH TV eCommerce marketing initiatives to improve onsite engagement, customer acquisition, conversion, and sales. Develops site merchandising calendars, testing roadmaps, and digital campaigns; uses web analytics, AI-driven optimization, and customer insights to identify funnel friction and improve performance. Partners with product, analytics, creative, UX, IT, and marketing teams to execute initiatives aligned with sales goals.