Senior Commercial Optimization Specialist

This is the base salary pay range that an applicant can expect to make upon hire.   Pay within this range will vary based upon relevant experience, skills, and education among other factors. In addition, this position is eligible for an incentive bonus. 

The Senior Commercial Optimization Specialist is responsible for driving continuous improvement across the commercial organization through process optimization, business analytics, CRM effectiveness, and cross-functional collaboration. This role partners with Sales, Customer Service, Supply Chain, Finance, Marketing, and IT to identify opportunities that improve commercial performance, customer experience, and operational efficiency. The position serves as a key resource in advancing commercial capabilities through data-driven insights, standardized processes, governance, and technology enablement.

Responsibilities:

• Lead the design, implementation, and continuous improvement of commercial processes across sales, customer service, demand planning, pricing, and order management.
• Partner with Commercial Leadership to identify productivity opportunities, optimize business processes, and improve organizational effectiveness.
• Drive commercial excellence initiatives that improve revenue growth, margin performance, customer experience, and operational efficiency.
• Lead CRM process optimization and adoption initiatives within Salesforce.
• Partner with sales leadership to improve opportunity management, forecasting accuracy, and pipeline visibility.
• Support pricing and profitability initiatives through analytical insights and performance tracking.
• Identify opportunities to standardize commercial processes and drive best-practice adoption across the organization.
• Drive logistics and order fulfillment process improvements through optimization tools, transportation analysis, and perfect-order performance metrics.
• Transform complex data into actionable recommendations that support strategic decision-making.
• Develop predictive and descriptive analytics to improve commercial effectiveness and business performance.
• Leverage SAP, Salesforce, Power BI, and other analytical tools to identify trends, opportunities, and risks.
• Develop, maintain, and govern commercial KPIs and dashboards that provide visibility into business performance.
• Deliver actionable business insights and recommendations to commercial leadership through reporting, analysis, and executive-level presentations.
• Establish performance measurement frameworks to drive accountability across commercial functions.

Requirements:

• Bachelor’s degree in a business-related field or engineering
• 7+ years of experience in Commercial Excellence, Sales Operations, Business Analytics, Supply Chain Analytics, or related functions.
• Experience leading cross-functional projects and change management initiatives.
• Advanced experience with Salesforce CRM.
• Advanced Excel and Power BI skills.
• SAP transactional and reporting experience.
• Experience with data visualization and business intelligence platforms.
• Strong analytical skills with ability to synthesize large data sets into key insights.
• Strong influencing skills without direct authority.
• Ability to communicate effectively with executive leadership.
• Proven ability to drive organizational change and adoption
• Minimal travel required (0 – 10 days per year)

#LI-MA1 #LI-HYBIRD #P #D

Please Keep in Mind

If you do not meet 100% of these requirements, we at JM still want to hear from you. So, if you are interested in the role, we encourage you to apply so we can learn how your skills and talents can contribute to our team.

Benefits

Johns Manville (JM) offers a wide range of benefits to employees. Some are subsidized by the company and others are fully employee-paid. Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, wellness program and critical illness insurance. JM sponsors a 401(k) plan which includes a sizeable company match. JM offers paid vacation and also provides paid sick and parental leave for eligible employees.

Additionally, Johns Manville provides basic life Insurance, short-term and long-term disability coverage, an employee assistance program, and business travel accident coverage. Supplemental life insurance and accidental death and dismemberment insurance are available as well. The company also offers a variety of tax saving accounts; health spending account, traditional flexible spending account, and a dependent care spending account. JM also offers a tuition reimbursement program for undergraduate and certain graduate programs.

Johns Manville supports employee growth with vast educational opportunities and a company-wide mentoring program. This program pairs employees and leaders to grow skills, build stronger internal networks and strengthen the company’s succession planning process. Johns Manville also offers soft and hard skills training facilitated by internal and external presenters. Our talent management team prioritizes the holistic growth of our workforce.

Diversity & Inclusion

Johns Manville believes diversity and inclusion in our workplace is critical for the long-term success of our company. We are committed to retaining, developing and attracting a diverse workforce that fosters an inclusive work environment in which all employees are treated with dignity and respect. This is the right thing to do for our employees, our company and our communities.

Incumbent must be physically able to perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.