Senior Analyst, Sales Tools & Processes

About Us:
We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.

How We Work:
At Proofpoint, you’ll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact.

Role Summary

We are seeking a Senior Analyst, Sales Tools & Processes to lead and optimize sales tools and process initiatives across our global revenue organization. In this high-impact role, you’ll drive operational scale, data integrity, and seller productivity by improving the tools and workflows that power our lead-to-cash lifecycle.

This is an ideal role for someone with strong Salesforce and process fluency, who thrives in cross-functional environments and takes pride in driving measurable business value. You’ll partner closely with Sales Operations leadership, IT, Finance, Marketing, and Sales Enablement to deliver scalable solutions that enhance both seller experience and GTM execution.

This role reports to the Senior Director, Sales Operations and works closely with Field Sales Ops, Systems teams, and Enablement leaders to ensure alignment across stakeholders and platforms.

Key Responsibilities

• Lead cross-functional initiatives to streamline the lead-to-cash process, reduce seller friction, and scale GTM operations
• Gather and translate business requirements into functional designs for Salesforce Sales Cloud and CPQ; collaborate with IT to implement and iterate
• Drive data hygiene and forecast accuracy through process improvements, change management, and stakeholder alignment
• Identify and resolve complex operational issues related to data quality, seller experience, or system usability
• Build and maintain auditable, high-visibility Salesforce and Clari reports/dashboards to support sales productivity, forecasting, and visibility
• Partner with Sales Enablement to plan and deliver rollout of new tools or process changes—including training, documentation, and adoption support
• Train or support the training of sales team members on new system features and workflows
• Own or contribute to tool evaluations, system integrations, and vendor discussions—representing Sales Operations’ priorities and use cases
• Identify emerging tools and workflow automation opportunities to drive efficiency across GTM systems
• Stay informed on evolving GTM needs and proactively recommend system enhancements or process innovations that support scale
• Influence roadmap for sales tools by identifying high-impact improvements and advocating for investments that improve seller experience and revenue outcomes
• Support a high-growth cybersecurity and enterprise SaaS GTM model through scalable process design and data-informed decision-making

Required Qualifications

• 6+ years of experience in Sales Operations, Revenue Operations, or Business Systems roles supporting B2B sales organizations
• Strong hands-on experience with Salesforce Sales Cloud and CPQ
• Demonstrated ability to lead or significantly contribute to cross-functional operational initiatives with measurable impact
• Proven track record of translating business needs into functional system requirements and partnering with technical teams to deliver
• Excellent attention to detail, process orientation, and problem-solving capabilities
• High proficiency in Salesforce reporting, Excel, and workflow design
• Strong collaboration and communication skills; experienced working across Sales, IT, Finance, Marketing, and Enablement functions

Preferred Qualifications

• Salesforce Administrator certification strongly preferred. Candidates without certification should demonstrate equivalent experience and a willingness to pursue certification within the first year
• Experience with Clari or other sales forecasting tools
• Familiarity with lead-to-cash processes, quoting workflows, and sales process automation in a SaaS business model
• Experience supporting Sales Enablement through documentation, training delivery, and change adoption

Why This Role Matters

Sales tools and processes are the foundation of scale. In this role, you'll directly impact how effectively our GTM teams operate—by improving the workflows, data flows, and toolsets they rely on every day. You’ll help reduce friction for sellers, increase visibility for leadership, and ensure we scale our sales infrastructure in lockstep with the business.

You will be one of the go-to experts on the tools and workflows that power our revenue engine. You won’t just support the process—you’ll shape it. This is a high-ownership role with visibility, influence, and the opportunity to drive scalable, lasting change at the foundation of our revenue operations.

Why Proofpoint
Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success.  We’re a customer-focused and driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly ‘culture-add’, and we strongly encourage people from all walks of life to apply.

#LI-JK1

Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:

• Competitive compensation

• Comprehensive benefits

• Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential.

• Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.].

• Annual wellness and community outreach days

• Always on recognition for your contributions

• Global collaboration and networking opportunities

Our Culture:

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to [email protected]. How to Apply Interested? Submit your application here https://www.proofpoint.com/us/company/careers. We can’t wait to hear from you!

Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.

Base Pay Ranges:

SF Bay Area, New York City Metro Area:

California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:

All other cities and states excluding those listed above: