Leads strategic pricing, sourcing, and deal operations for complex technology opportunities. Develops pricing strategies, manages supplier and inventory programs, establishes commercial governance, and partners with Sales, Procurement, Finance, Contracts, manufacturers, and distributors. Modernizes workflows through automation, reporting, standardized processes, and performance metrics. Manages and develops pricing and sourcing teams while overseeing hiring, performance, workload prioritization, and cross-functional initiatives.
Role Summary
The Sales Operations Manager, Strategic Pricing & Deal Operations leads pricing strategy, sourcing execution, and commercial governance for complex technology opportunities within Staples Technology Solutions (STS). This role owns pricing and sourcing outcomes for strategic technology solutions, including RFP/RFQ opportunities, customer-specific inventory programs, and technology products, services, and print solutions.
In addition to driving day-to-day execution, this leader will modernize and optimize the pricing and sourcing function by implementing best practices, standardized processes, automation, and performance metrics. The role partners closely with Sales, Category Management, Procurement, Finance, Contracts, OEMs, and Distributors to deliver competitive, profitable, and executable customer solutions.
Duties & Responsibilities
Pricing & Commercial Strategy
- Develop pricing strategies for complex, multi-vendor technology opportunities, balancing competitiveness, profitability, and operational feasibility.
- Provide margin guidance, deal structuring recommendations, and commercial support to Sales leadership.
- Establish pricing governance, approval thresholds, and escalation processes.
- Lead pricing strategy for print hardware, software, managed services, and multi-year service agreements.
- Partner with sales teams to create repeatable pricing approaches for strategic technology solutions.
Sourcing & Supplier Management
- Lead sourcing strategy for strategic accounts, RFPs, and RFQs by securing optimal cost, availability, and lead times.
- Manage customer-specific inventory and stocking programs while balancing customer commitments, inventory risk, and profitability.
- Collaborate with manufacturers and distributors to secure special pricing, rebates, funding, and program support.
- Identify and mitigate sourcing risks, including supply constraints, end-of-life products, and allocation challenges.
Process Improvement & Operational Excellence
- Assess current pricing and sourcing operations and develop a roadmap for continuous improvement.
- Redesign workflows across intake, sourcing, pricing, approvals, and handoff processes, including service level expectations.
- Implement tools, automation, templates, and reporting to improve efficiency and reduce rework.
- Develop and maintain SOPs, playbooks, and a centralized knowledge repository.
- Establish KPI reporting and business reviews focused on cycle time, win rate, margins, quote accuracy, and productivity.
Leadership & Team Development
- Define team structure, capabilities, and coverage models to support business growth.
- Lead, coach, and develop pricing and sourcing professionals.
- Drive cross-training, succession planning, and business continuity initiatives.
- Establish performance expectations and manage employee development in partnership with leadership and HR.
Management Responsibilities
- Lead a team of pricing and sourcing professionals supporting complex technology opportunities.
- Oversee hiring, onboarding, coaching, performance management, workload prioritization, and career development.
- Ensure quality, responsiveness, and compliance with pricing governance standards.
Lead cross-functional initiatives involving Sales, Procurement, Finance, Contracts, and Category Management teams
What You Bring to the Table
- Deep expertise in pricing, sourcing, deal desk, or commercial operations within a technology reseller, VAR, distributor, or solution provider environment.
- Proven success improving or transforming pricing, sourcing, bid management, or deal desk functions.
- Strong commercial acumen with the ability to balance growth, profitability, risk, and customer needs.
- Knowledge of OEM, distributor, and channel partner programs, including rebates, funding, and special pricing arrangements.
- Experience implementing tools, automation, reporting, or process improvements that drive measurable results.
- Advanced analytical skills, including Excel and data-driven decision making.
- Strong communication and presentation skills with the ability to influence senior leadership.
- Demonstrated ability to lead teams through change while developing talent and building high-performing organizations.
Basic Qualifications
- Bachelor's degree or equivalent combination of education and experience.
- 5+ years of experience in pricing, sourcing, procurement, deal desk, bid management, or related functions.
- 3+ years of people leadership or cross-functional program leadership experience.
- Experience pricing and sourcing complex, multi-vendor technology opportunities.
- Experience working directly with manufacturers and distributors on cost, availability, and channel programs.
- Advanced Excel skills and strong analytical capabilities.
- Proven success improving business processes with measurable results.
- Strong written, verbal, and presentation skills.
We Offer:
Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
*The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
Similar Jobs
Artificial Intelligence • Fintech • Information Technology • Marketing Tech • Payments • Social Impact • Software
Leads and builds Donorbox’s product marketing function, owning positioning, messaging, product-led growth, launches, enablement, competitive intelligence, and performance measurement. Partners with Product, Sales, Customer Success, and Marketing to drive acquisition, conversion, retention, and expansion. Manages one direct report, establishes scalable processes and KPIs, influences roadmap priorities, and presents data-driven insights to executive leadership.
Top Skills:
Product-Led Growth (Plg)SaaS
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handle inbound calls and warm leads, consult customers on insurance needs, recommend appropriate coverages, and convert prospects into policyholders. Representatives receive paid training and licensing support, work remotely, and follow a schedule of four weekdays plus one weekend day. The role requires strong communication, persuasion, organization, PC proficiency, and a Property and Casualty license after hire.
Top Skills:
Cable InternetDsl InternetFiber InternetPcWired High-Speed Internet
AdTech • Artificial Intelligence • Big Data • Machine Learning • Marketing Tech • Mobile • Software
Manage U.S. and international corporate tax compliance, transfer pricing calculations, tax provision schedules, audits, and financial reporting alignment. Coordinate with external advisors and cross-functional Finance, Legal, and Accounting teams. Support tax projects, process improvements, system implementations, documentation, internal controls, and reporting accuracy while managing deadlines and tax department workflows.
Top Skills:
Erp SystemsExcelFinancial ModelingTax Provision Software
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
