Lead and standardize product demonstrations and demo environments for property tax and valuation solutions. Partner with sales, tailor demos to customer workflows, support discovery and POCs, and collaborate cross-functionally to improve demo effectiveness and messaging.
Key Responsibilities
Product Demonstrations & Solution Positioning
- Own the overall demo strategy, standardize demo messaging, and build a repeatable demo playbook
- Lead live and virtual demonstrations of Harris Govern’s property tax, assessment, and valuation solutions for prospective customers.
- Deliver demonstrations through a consultative sales lens, emphasizing customer outcomes, operational efficiencies, and business value rather than feature-by-feature training.
- Tailor demonstrations to address each jurisdiction's priorities, workflows, operational challenges, and strategic objectives.
- Translate complex product capabilities into clear, compelling messages for executive stakeholders, assessors, appraisal districts, tax officials, and end users.
- Effectively communicate Harris Govern’s unique differentiators and competitive advantages.
- Develop demonstrations that clearly differentiate Harris Govern from competitive solutions.
Demo Environment Management
- Configure, maintain, and continuously enhance demonstration environments used throughout the sales process.
- Develop customer-specific demo scenarios that reflect real-world appraisal, assessment, valuation, and property tax administration workflows.
- Continuously evolve demonstration environments to showcase emerging capabilities, AI innovation, industry best practices, and customer-specific workflows.
- Ensure demonstrations are polished, accurate, relevant, and aligned to customer evaluation criteria.
Sales Support & Discovery
- Partner closely with Sales Executives throughout the pre-sales cycle.
- Participate in discovery sessions to understand customer goals, challenges, procurement requirements, and success criteria.
- Help identify solution fit and align demonstrations to customer priorities.
- Support follow-up discussions, evaluations, and customer questions throughout the sales process.
- Assist with customer reference activities, workshops, webinars, and proof-of-concept presentations as needed.
Cross-Functional Collaboration
- Collaborate with Product Management, Marketing, Customer Success, and Subject Matter Experts to improve demo effectiveness and customer engagement.
- Share competitive intelligence, customer feedback, common objections, and market trends with internal teams.
- Contribute to demo scripts, presentation assets, sales tools, and best practices.
- Represent Harris Govern at conferences, trade shows, webinars, and industry events.
Required Qualifications
- Exceptional presentation, communication, and storytelling skills.
- Demonstrated ability to deliver engaging software demonstrations, solution presentations, workshops, or customer-facing sessions.
- Strong consultative sales aptitude and ability to connect product functionality to business outcomes.
- Ability to quickly establish credibility and build trust with customers.
- Strong skills at creating and developing AI based processes.
- Strong organizational skills and attention to detail.
- Self-motivated, coachable, and comfortable working in a collaborative, growth-focused sales environment.
- Ability to work effectively in a remote-first organization.
- Willingness to travel periodically for customer meetings, demonstrations, conferences, and industry events.
Preferred Qualifications
- Use of AI to rapidly tailor demonstrations, generate customer-specific scenarios, summarize discovery sessions, anticipate customer questions, and continuously improve demo effectiveness.
- Experience in property tax administration, assessment, appraisal, valuation, CAMA, tax collection, or local government operations.
- Experience in software demonstrations, pre-sales support, solution consulting, sales engineering, SaaS sales, or customer-facing software roles.
- Familiarity with mass appraisal concepts, valuation workflows, and assessment operations.
- IAAO certifications (CAE, RES, PPS, or similar credentials) are a plus.
- Experience supporting public-sector software evaluations, procurements, or RFP processes.
- Familiarity with CRM platforms, virtual demonstration tools, and remote presentation technologies.
What We're Looking For
We're looking for someone who:
- Enjoys being in front of customers and thrives in a presentation-focused role.
- Understands that a great demo is a sales conversation, not a software training session.
- Can quickly identify customer priorities and adapt demonstrations to what matters most.
- Naturally connects product capabilities to measurable customer value.
- Possesses curiosity, coachability, and a passion for helping customers solve complex challenges.
- Wants to build a long-term career in sales, solution consulting, or customer-facing technology advisory roles.
- Enjoys business travel.
Salary range: $70,000 - $80,000 USD per year.
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