Operations Manager

Hadley Designs is scaling quickly and is seeking a Operations Manager to own and drive the effectiveness of our product engine. This role sits at the intersection of teams, systems, and leadership—ensuring priorities are clear, decisions move forward, and execution remains consistent as we grow.

This role sits at the intersection of teams, systems, and leadership—ensuring priorities are clear, decisions move forward, and execution remains consistent as we grow. You will work closely with cross-functional teams and leadership, including serving as a key execution partner to our Chief Creative Officer (CCO), with real accountability for how work gets done across the product lifecycle.

This is not a task-only project role. Strong judgment is required—knowing when to drive decisions independently, when to align stakeholders, and when to escalate with clear recommendations.

Within your first 90 days, product initiatives are well-structured, launches are predictable, and teams have clarity around ownership, timelines, and expectations.

Leadership trusts that execution is handled, risks are surfaced early, and tradeoffs are actively managed without constant oversight.

Own the reliability, clarity, and execution of the product engine—ensuring launches happen on time, issues are identified early, and teams stay aligned through strong leadership and disciplined follow-through.

• Lead cross-functional product launch initiatives from planning through execution
• Partner closely with the CCO and functional leads to align priorities, sequencing, and tradeoffs
• Own launch readiness and execution quality across the full product lifecycle
• Serve as a trusted execution partner to leadership, proactively surfacing risks and recommendations
• Identify and implement process improvements that strengthen execution over time

• Own project plans, dependencies, and timelines across teams
• Drive regular check-ins to align work, surface risks, and resolve blockers
• Maintain ClickUp, Airtable, and Box as accurate sources of truth
• Ensure creative, product, and operational deliverables are coordinated and complete
• Provide clear, concise updates to leadership on status, risks, and next steps

• Product launches delivered on or ahead of schedule
• Consistent launch readiness prior to go-live
• Minimal preventable errors at launch
• High confidence in project visibility and data accuracy
• Measurable improvements to process efficiency over time
  

• 3+ years of experience in project management, operations, or program management within fast-paced, cross-functional environments
• Comfortable collaborating across levels, including close interaction with executives
• Strong organizational and communication skills
• Proficient with modern project and documentation tools
• Able to work within existing systems and improve them thoughtfully
• Calm, adaptable, and effective in fast-paced environments
• Motivated by ownership, accountability, and team effectiveness
• Comfortable taking ownership in ambiguous situations and moving work forward without perfect direction

• Play a central role in scaling how products are developed and launched
• Work closely with leadership and influence execution across teams
• Join a growth-oriented, systems-driven e-commerce company
• Remote flexibility with clear expectations and real responsibility

If you are an execution-focused operations manager who wants to be accountable for outcomes, not just process, and enjoys improving systems, aligning teams, and driving consistent results across a growing organization, we’d love to hear from you.

At Hadley Designs, your work directly impacts how families experience learning. You’ll collaborate with a small, creative team that believes in excellence, trust, and flexibility.

We offer:

• Remote-first work environment
• Flexible hours with core availability
• Paid time off and holidays
• Access to learning resources and professional development
• Free access to Hadley Designs products
• Regular interaction with leadership, including the CEO and CCO
• Stability from a decade as a family-founded, mission-driven brand

Hadley Designs is built on trust, creativity, and autonomy. We believe in balancing excellence with flexibility, and we’re proud to design products that make real learning feel magical again.

Apply now and help make learning fun, engaging, and screen-free for families everywhere.