Develop and maintain ServiceNow reports, dashboards, performance analytics, data extracts, and Power BI executive reporting. Build data models, KPIs, measures, and visualizations for operational performance, compliance, service health, and engineering effectiveness. Automate reporting, data collection, validation, distribution, and notifications using Power Automate, PowerShell, Python, or similar tools. Support Workspace ONE, Intune, macOS troubleshooting, monitoring, endpoint compliance, incident resolution, documentation, and change management.
Role : Omnissa Workspace ONE
Location : - Atlanta, GA 5 Days On site Is Must
Mode of Hire : Only Full time /W2
Priority skills (New!):
- Develop and maintain ServiceNow reports, dashboards, performance analytics, and data extracts to support operational and management reporting.
- Design and develop Power BI dashboards and executive-level reporting using ServiceNow and other enterprise data sources.
- Build data models, measures, KPIs, and visualizations that provide actionable insights into operational performance, compliance, service health, and engineering effectiveness.
- Identify opportunities to use automation, scripting, APIs, and workflow technologies to improve reporting efficiency and accuracy.
- Automate recurring reporting activities, data collection, validation, distribution, and notification processes.
- Partner with engineering, operations, security, service management, and leadership teams to define reporting requirements and translate them into measurable KPIs.
- Experience developing automated reporting solutions using technologies such as Power Automate, PowerShell, Python, or similar automation frameworks
Secondary skills:
- Experience supporting, using technology – Omnissa Workspace ONE, Microsoft Intune
- Medium level of knowledge and experience with Apple MacOS Support and Troubleshooting
- Monitor system performance, compliance and logging/monitoring
- Collaborate with engineering teams to resolve incidents based on log data
- Collaborate with security and compliance teams to ensure endpoint protection and policy enforcement
- Troubleshooting methodology skills
- Must be able to document incidents and problem resolutions carefully and accurately
- Experience with change management concepts, tools and implementations preferred
Similar Jobs
Cloud • Information Technology • Security • Software
Lead and develop a distributed, multi-country Sales Engineering team supporting international SaaS revenue growth. Coach discovery, demonstrations, and Proofs of Value; improve technical win rates and POV efficiency; optimize technical resource allocation; and partner with Sales, Professional Services, Customer Success, and Product. The role also handles strategic deal reviews, escalations, executive customer discussions, performance analysis, competitive enablement, and implementation handoffs.
Top Skills:
Active DirectoryAndroidChorusGenerative AiGongIdentity And Access Management (Iam)iOSJAMFJumpcloudLdapLinuxmacOSMicrosoft EntraMicrosoft IntuneMobile Device Management (Mdm)Multi-Factor Authentication (Mfa)OktaOmnissa Workspace OneSalesforceSingle Sign-On (Sso)Unified Endpoint Management (Uem)Windows
Information Technology • Consulting
Administers and supports Omnissa Workspace ONE, Microsoft Intune, and macOS endpoints while developing ServiceNow and Power BI dashboards, KPIs, and executive reports. Automates reporting and operational workflows using Power Automate, PowerShell, Python, and APIs. Monitors endpoint compliance, system health, and security posture; partners with engineering, security, and operations teams; and documents incidents, resolutions, and change-management activities.
Top Skills:
APIsItilmacOSMicrosoft IntuneOmnissa Workspace OnePower AutomatePower BIPowershellPythonServicenowServicenow Performance Analytics
Big Data • Cloud • Software • Database
Leads technical compliance and federal authorization programs for MongoDB’s public-sector cloud products. Responsibilities include managing FedRAMP High, DoD IL5+, CJIS, and ITAR assessments; coordinating auditors, 3PAOs, agencies, and engineering teams; maintaining continuous monitoring, POA&Ms, security plans, evidence, dashboards, and remediation workflows; mapping NIST controls; advising on cloud security configurations; and mentoring stakeholders. The role requires deep public-sector GRC expertise, strong communication, and the ability to manage complex audits through Authorization to Operate.
Top Skills:
AWSCjisConfluenceDod SrgFedrampFips 140-2GCPItarJIRAAzureMongodb AtlasNist 800-171Nist 800-53
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
