Jobs at Hexaware Technologies

Lead quality engineering and test automation across 20+ microservices and four product teams. Define unified testing strategies, standards, frameworks, quality gates, and reporting. Build and maintain Java-based API, UI, integration, regression, performance, and end-to-end automation using tools including Rest Assured, Playwright, and CI/CD platforms. Validate backend data with SQL and NoSQL, coordinate test environments, and evaluate AI-driven testing, intelligent test selection, self-healing automation, and defect prediction.

Manage critical technology incidents in a 24/7/365 environment, leading triage, troubleshooting, stakeholder communications, escalation, recovery, and resolution. Analyze monitoring and operational data across applications, databases, infrastructure, and cloud technologies. Coordinate root-cause analysis, postmortems, correction-of-error documentation, incident metrics, and continuous improvement initiatives while supporting production operations and on-call rotations.

Provide Tier III support for enterprise applications by troubleshooting complex issues, developing fixes, managing user access, monitoring system performance, and coordinating escalations. The role includes ticket management, documentation, user training, emergency system setup, stakeholder communication, and collaboration with development and infrastructure teams to improve application reliability and support processes.

Lead enterprise security architecture across AWS cloud, applications, infrastructure, and CI/CD pipelines. Responsibilities include threat modeling, DevSecOps integration, policy-as-code guardrails, IAM, encryption, data protection, container security, compliance, risk assessments, and evaluation of AI security solutions. The role partners with engineering and cloud teams to implement secure architectures and controls aligned with NIST, OWASP, CIS, ISO 27001, FedRAMP, and SOX.

Performs application security assessments, penetration testing, secure code reviews, vulnerability analysis, and remediation validation across web applications, APIs, microservices, and backend systems. Produces detailed security reports, prioritizes risks, recommends mitigations, and communicates findings to technical and executive stakeholders. The role supports secure-by-design practices throughout the SDLC and evaluates modern cloud-native, containerized, and DevSecOps environments.

Develop and maintain ServiceNow reports, dashboards, performance analytics, data extracts, and Power BI executive reporting. Build data models, KPIs, measures, and visualizations for operational performance, compliance, service health, and engineering effectiveness. Automate reporting, data collection, validation, distribution, and notifications using Power Automate, PowerShell, Python, or similar tools. Support Workspace ONE, Intune, macOS troubleshooting, monitoring, endpoint compliance, incident resolution, documentation, and change management.

Designs and implements secure architecture across cloud, on-premises, hybrid, application, infrastructure, and AI-enabled environments. Defines security controls, governance requirements, and enterprise guardrails; supports cloud transformation and emerging AI adoption. Leads architecture reviews, ensures regulatory and policy compliance, and collaborates with architecture, engineering, development, cybersecurity, compliance, risk, and operations teams to identify and mitigate security risks.

Owns end-to-end delivery of a digital Salesforce-related project from discovery through deployment and transition to support. Responsibilities include establishing plans, scope, governance, milestones, dependencies, and success measures; coordinating product, architecture, engineering, testing, data migration, integration, release, training, and support activities; managing risks, issues, changes, reporting, stakeholder communication, and delivery readiness.

Administer and support CyberArk infrastructure hosted in AWS across Windows, Unix, and Linux environments. Manage Vaulting, CPM, PSM, PSMP, providers, and plugins, including packaging and deployment. Perform L2/L3 operational support, incident response, server upgrades, and automation using Terraform, CI/CD, scripting, APIs, and Python. Participate in on-call and weekend coverage rotations.

Develop, implement, and maintain scalable scoped and custom applications on the ServiceNow platform. Responsibilities include scripting, integrations, platform customization, troubleshooting complex issues, code reviews, security and performance improvements, and adherence to development standards. The role requires collaboration with technical and business teams, knowledge of core ServiceNow modules, AI-assisted development tools, and working experience with Python and AWS.

Provides L2/L3 support for enterprise AWS and hybrid infrastructure environments. Leads incident response, troubleshooting, root cause analysis, releases, production changes, monitoring, automation, and observability improvements. Collaborates with technical teams, business stakeholders, vendors, and management while serving as a subject matter expert and driving operational excellence, reliability, and continuous improvement.

Coordinate telecom and fiber-optics vendors, including obtaining quotes, negotiating terms, managing deliveries, leading status meetings, validating testing and turnover documentation, coordinating patching and end-to-end testing, and updating installation, acceptance, and circuit records for billing.

Provides L2 support for data center infrastructure, including servers, storage, networking, firewalls, load balancers, and virtualization systems. Responsibilities include infrastructure maintenance, proactive monitoring, troubleshooting, and optimization to maintain high availability, security, and operational efficiency across on-premises and cloud environments.

Leads the architecture and development of Java-based enterprise applications, microservices, REST APIs, and cloud solutions on AWS. Develops applied generative AI solutions using LLMs, RAG, fine-tuning, prompt engineering, and managed platforms such as AWS Bedrock. Guides application design, deployment, security, monitoring, performance, and technical implementation while collaborating with project teams. The role is fully onsite in McLean, Virginia and requires extensive experience with modern Java, cloud-native technologies, containers, UI frameworks, and AI development.

Designs, develops, and supports supply chain reporting, analytics, and AI-assisted workflow solutions. Responsibilities include building Power BI dashboards, Snowflake data and semantic models, DAX measures, Power Query transformations, KPI visualizations, workflow solutions, data validation, technical documentation, deployment support, and stakeholder engagement across procurement, inventory, warehousing, logistics, and supplier processes.

Leads performance testing across projects, designing and executing scripts with JMeter and LoadRunner. Analyzes results, creates reports and dashboards, configures testing tools, and provides performance insights to stakeholders. The role requires expertise in load, stress, and capacity testing, web and database protocols, performance monitoring tools, and strong leadership and communication skills.

Technical Architect role listed as a replacement position. The description provides no details about responsibilities, required technologies, qualifications, compensation, travel, or clearance requirements.

Designs, develops, deploys, and supports enterprise API solutions using Apigee and Kubernetes. Responsibilities include managing API proxies and lifecycles, implementing API security, deploying microservices and containerized workloads, maintaining Kubernetes resources, automating CI/CD pipelines, monitoring performance, troubleshooting production issues, and implementing observability. The role collaborates with developers, architects, and stakeholders to deliver scalable, secure, and reliable cloud-native platforms.

Implement, support, and troubleshoot ServiceNow Discovery across enterprise environments. Manage MID Servers, Discovery Patterns, Sensors, IRE, CMDB Health, credentials, performance, and cloud resource discovery across AWS, Azure, and GCP. Develop Python automation and use AI-assisted development tools. Support ServiceNow solutions hosted primarily on AWS, participate in live technical interviews, maintain a ServiceNow PDI, and complete background, employment, and certification verification.

Develop generative AI solutions using Python, AWS, LLMs, chatbots, prompt and context engineering, RAG, vector databases, and agentic AI frameworks. Build coding prompts and contexts with GitHub Copilot, Claude Code, and Amazon Q Developer to convert business stories into production code and pull requests. Design autonomous and multi-agent workflows, memory and token-management systems, caching strategies, MCPs, and real-time AI decisioning features. Auto-lending experience and A/B testing expertise are advantageous.