No matter who you are, Pax8 is a place you can call home. We know there’s no such thing as a “perfect" candidate, so we don’t look for the right "fit" – instead, we look for the add. We encourage you to apply for a role at Pax8 even if you don’t meet 100% of the bullet points. We believe in cultivating an environment with a diversity of perspectives, in hopes that we can all thrive in an inclusive environment.
We are only as great as our people. And we have great people all over the world. No matter where you live and work, you’re a part of the Pax8 team. This means embracing hybrid- and remote-work whenever possible.
Position Summary:
The Microsoft Security Accelerator Engineer is a vital part of the partner journey. They focus on pre-sales product demonstrations and post-sales onboarding/implementation with partners. By ensuring partners are fully knowledgeable and comfortable with products, the Engineer helps reduce overall partner churn. They speak with partners regularly for an estimated five (5) to six (6) hours a day via Teams meetings. The Engineer is responsible for learning Microsoft solutions (e.g., Azure, Defender) and security vendors (e.g., Blackpoint). They are the technical expert in supporting partner needs through an unpredictable configuration process.
Essential Responsibilities and Percentage of Time Spent (includes, but is not limited to):
- Conduct product demonstrations that articulate the technical and organizational value of a solution.
- Drive initial configuration and architecture guidance for unique customer environments.
- Assist partners with proof-of-concept deployments and respond to Requests for Information (RFI) and Requests for Response (RFR).
- Work closely with sales (CAMs, PSCs, SSCs) to advance a sales cycle, handle objections, and function as a subject matter expert for a particular product-set.
- Present in-person and remote training sessions for sales teams, support teams, and other vendor related departments, as well as our partner community.
- Act as the eyes and ears for vendor products by collecting feedback from partners on new features and suggestions for improvement.
- Complete relevant Learning Management System (LMS) courses.
Ideal Skills, Experience, and Competencies:
- Ability to clearly communicate technical information and concepts in layman’s terms.
- Possess an understanding of the partner channel/MSP community.
- Ability to autonomously manage ambiguous situations.
- Posess atrong interest in learning new and challenging platforms.
- Ability to have technical skills combined with significant social prowess.
- Possess a general understanding of the Microsoft 365 ecosystem.
- Understand Cybersecurity fundamentals.
- Genuine passion for customer service and an ability to troubleshoot deployments in an unknown ecosystem.
- Ability to identity and learn new technology and skills without explicit guidance.
- Ability to own difficult situations and follow through to completion .
Required Behaviors:
- Compassionate Candour—We aim to assist others with candid, actionable feedback.
- Seek to Understand—Be open, curious and committed to learning.
- We Before Me—Actively collaborate and seek out diverse perspectives to ensure a win for Team Pax8.
- Do What You Say—Take ownership and honor your commitments; prioritize and deliver.
- Light Up Learning—Be brave and try new ideas; be vulnerable and share your failures so everyone can learn from our mistakes.
- Driven by Passion—Connects personal passion to Pax8 mission, resilient in face of adversity and uncertainty in pursuit of mission.
Required Education & Certifications:
- B.A./B.S. or education in related field or equivalent work experience
- MTA Cloud Fundamentals, Microsoft EAE (required before or during role), CompTIA A+, Security+, Network+ certifications are preferred.
Compensation:
- Qualified candidates can expect a starting salary between $60,000 to $65,000 per year
Expected close date:
- Expected close date is 6/5/25
- Non-Commissioned Bonus Plans or Variable Commission
- 401(k) plan with employer match
- Medical, Dental & Vision Insurance
- Employee Assistance Program
- Employer Paid Short & Long Term Disability, Life and AD&D Insurance
- Flexible, Open Vacation
- Paid Sick Time Off
- Extended Leave for Life events
- RTD Eco Pass (For local Colorado Employees)
- Career Development Programs
- Stock Option Eligibility
- Employee-led Resource Groups
Please take a moment to review our Proprietary Rights and Non-Competition Agreement —this document outlines important information about your rights and responsibilities if you join our team.
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