Learning Program Manager

​​Consults and partners with the business to effectively analyze and prioritize organizational learning/development needs for assigned revenue cycle areas. Performs gap analyses to inform the creation of quality programs, materials, and alternative learning and development solutions to build leadership/team member capability and effectiveness.​ 

​​Develops, executes, and facilitates learning curriculum/programs in alignment with client and organizational needs.​ 

​​Challenges the status quo by designing and implementing innovative and inspiring learning solutions that meet diverse learning needs. ​ 

​​​Responsible for program management (including marketing, facilitation resources, program budget) to support strategic learning priorities (i.e., onboarding for team members/leaders, leadership coaching, physician leadership/high potential development, emerging leaders, and other team member professional development).​​ 

​​​Partners and research externally to benchmark, evaluate best practice standards and determine comprehensive learning solutions that are consistent with principles of adult learning, achieve intended impact and participant satisfaction.​​ 

​​Collaborates with key stakeholders and cross-system teams to identify learning needs, develop strategies, determine, and implement solutions and support individuals to act in their respective roles to facilitate cost effective and impactful development opportunities.​ 

​​Responsible for managing vendor relationships including leveraging expertise to influence decisions, determining agreements, and challenging the status quo.​ 

​​Evaluates the effectiveness of learning strategies/programs/solutions, assesses the impact on the business, and utilizes this information to make decisions (i.e., improvements, modifications, etc.).​ 

​​Master’s Degree in Organizational Development, Instructional Design, Education, or related field. ​  ​

​​Knowledge of best practice learning and development methods, research and strategies applied in large organizations.​ 

​​Effective group facilitation and internal consulting skills.​ 

​​Skills in research, developing sound proposals, and demonstrated ability in the successful implementation of programs.​ 

​​Skills in influencing and developing others who are not direct reports to move toward common goals and outcomes.​ 

​​Exceptional verbal and written communication skills to interact with executives, management, physicians, and team members at all levels. Ability to work effectively in a diverse work group and with a wide range of audiences consisting of different generations, cultures, and learning styles.​ 

​​High level of proficiency and literacy in using the Microsoft Office Suite, similar products and other technology solutions.​ 

​​Strong knowledge of leadership performance standards, organizational development, and quality improvement principles. 

​Ability to navigate and establish priorities in an often-ambiguous environment. 

​Ability to collaborate and work effectively in a team environment.​ 

​​​This position is fully remote but could require the occasional travel, therefore, will be exposed to weather and road conditions. ​​ 

​​Operates all equipment necessary to perform the job.​ 

​​Exposed to a normal office environment.​