Manager III, Retail Communications & Training Ops

Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we are the nation's fourth facilities-based wireless carrier and a new disruptive force in the market.
Job Duties and Responsibilities
Key Responsibilities:

• Manage the intake, organization, and distribution of communications for retail partners by collaborating with subject matter experts and coordinating executive-level reviews

• Ensure all communications to retailers, in-store advocates, and internal teams align with brand standards, maintain messaging accuracy, and are delivered clearly to maximize engagement and understanding

• Maintain and regularly update distribution lists to ensure accurate and timely delivery of communications to all retail partners

• Leverage insights and stakeholder feedback to continuously improve the clarity, effectiveness, and impact of retailer communications

• Manage the writing and editing of scripts for video messages and announcements targeted to the field, ensuring messaging is consistent, engaging, and aligned with communication goals

• Provide ongoing development, coaching, and mentorship to communication specialists to enhance writing quality, strategic thinking, and execution aligned with brand and business objectives

Skills, Experience and Requirements
Education and Experience:

• Bachelor's degree from a four-year college or university
• Minimum of five years of relevant experience, including supervisory/management responsibilities and/or people development training
• An equivalent combination of education and experience will be considered
• Strong knowledge of advanced training methodologies, adult learning theory, and training evaluation processes is preferred
• Proven ability to effectively manage, coach, and develop teams to drive performance and engagement
  Demonstrated success in leading training program communications across multiple levels of the organization
• Experience in executing training strategies with consistency, clarity, and alignment to business objectives

Skills and Qualifications:

• Strong Communication Skills : Exceptional written and verbal communication abilities, with a keen eye for clarity, tone, grammar, and brand alignment
• Content Development : Proficiency in drafting and editing various content types, including business communications and internal updates
• Stakeholder Collaboration : Ability to work cross-functionally with subject matter experts, executives, and internal teams to gather input and align messaging
• Project & Process Management : Skilled in managing communication workflows, reviews, approvals, and distribution lists with strong attention to detail and deadlines
• Coaching & Team Development : Experience in mentoring communication professionals, providing feedback, and supporting skill development to drive team growth
• Strategic Thinking : Ability to apply audience insights and feedback to continuously refine communication strategies for impact and engagement
• Brand Stewardship : Understanding of brand voice and guidelines, with the ability to ensure consistency across all communication touchpoints
• Technical Proficiency : Familiarity with communication platforms (e.g., email marketing tools, intranet systems, LMS), and basic video scripting/editing tools is a plus
• Adaptability : Comfortable working in a fast-paced environment with shifting priorities, multiple stakeholders, and tight timelines

Visa sponsorship not available for this role
Salary Ranges
Compensation: $96,250.00/Year - $137,500.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.