Similar Jobs at bet365
Digital Media • Gaming • Software • Esports • Automation
Provides customer support for an online gambling platform through live chat, telephone, and email. Investigates and resolves inquiries and complaints, escalates issues, explains policies and licensing requirements, and promotes responsible gambling. The role requires strong communication, multitasking, problem-solving, attention to detail, technology proficiency, and an ability to work evenings, weekends, and holidays. Includes an eight-week training program and opportunities for advancement.
Top Skills:
EmailLive ChatTelephone
Digital Media • Gaming • Software • Esports • Automation
Build and maintain real-time, event-based offers systems using low-latency microservices and distributed cloud infrastructure. Develop web clients and server-side applications, contribute to solution proposals, collaborate with Product teams, improve software quality through code reviews and testing, support live systems at scale, and use AI-assisted development workflows. The role requires handling high-traffic production systems and evolving business requirements.
Top Skills:
Ai TechnologiesAutomated TestingCi/CdCloud InfrastructureGoKafkaMicroservicesReactSQLTypescript
Digital Media • Gaming • Software • Esports • Automation
Supports the North American marketing compliance function by reviewing advertising assets, maintaining disclaimers and regulatory records, coordinating approval processes, monitoring campaign flight dates, assisting audits, consulting with internal teams and agencies, and updating state and provincial marketing guides. The role helps ensure customer-facing materials comply with gaming regulations and improves internal compliance procedures and documentation.
We are looking for an enthusiastic and focused Junior IT Support Engineer with a keen eye for detail and a genuine passion for all things PC and software related.
As part of a 24-hour business, our technical support team ensures employees have the help they need when they need it. While the Denver office is not open 24 hours yet, it currently supports 7 am - 10 pm, 7 days a week. After completing training, shifts may fall on any day within this range.
The Denver office is growing fast, and we are looking for a friendly face to support our Tech Bar while resolving second line incidents, handling escalations from 1st line, and working closely with 3rd line teams. We also provide support to VIPs at all levels, manage domains across the group, and maintain the business's mobile assets.
This Junior role is a perfect opportunity for someone ready to take the next step from first to second line support and grow within a dynamic team.
The salary for this role is $52,000 - $60,000 annually.
bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Preferred skills and experience
What you will do
Employee Perks
Your birthday off work
Bonus Scheme
Employee assistance programme
Employee discount programme
Health insurance
Life assurance
Life events and long service gifts
Funded social events
As part of a 24-hour business, our technical support team ensures employees have the help they need when they need it. While the Denver office is not open 24 hours yet, it currently supports 7 am - 10 pm, 7 days a week. After completing training, shifts may fall on any day within this range.
The Denver office is growing fast, and we are looking for a friendly face to support our Tech Bar while resolving second line incidents, handling escalations from 1st line, and working closely with 3rd line teams. We also provide support to VIPs at all levels, manage domains across the group, and maintain the business's mobile assets.
This Junior role is a perfect opportunity for someone ready to take the next step from first to second line support and grow within a dynamic team.
The salary for this role is $52,000 - $60,000 annually.
bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Preferred skills and experience
- Proven Experience in Active Directory Administration.
- Exchange administration.
- Microsoft Operating Systems.
- Microsoft Office Suite.
- Excellent communicator.
- Good team player.
- Excellent time management and problem-solving skills.
- Adaptive learner.
- Previous experience in first line roles.
What you will do
- Resolving second line incidents.
- Seeking assistance from Engineers and Seniors for complex issues.
- Resolving VIP incidents and completing VIP requests.
- Completing system maintenance, alongside overnight escalations, and call outs.
- Managing the domain portfolio.
- Managing mobile assets.
- Creating and maintaining Active Directory groups.
- Applying and maintaining folder permissions or shared drives.
- Managing inbound and outbound mail flow.
Employee Perks
Your birthday off work
Bonus Scheme
Employee assistance programme
Employee discount programme
Health insurance
Life assurance
Life events and long service gifts
Funded social events
bet365 Denver, Colorado, USA Office
bet365 Denver, CO Office
Located right in the heart of downtown, our office is surrounded by world-class dining and cultural activities, making it easy to enjoy the best the city has to offer. With the stunning backdrop of the Rocky Mountains, Denver truly is a vibrant urban centre that offers the perfect blend of city life
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
