Inside Sales Representative responsible for prospecting, qualifying leads, presenting and negotiating service contracts, closing sales, and maintaining customer relationships. The role manages contract renewals and amendments, upsells services and chemicals, tracks sales performance, analyzes market feedback, and coordinates with customer service and technical teams. Requires CRM proficiency, strong communication, cold-calling and closing experience, and the ability to meet sales targets.
Summary:
The Inside Sales Representative is responsible for maintenance of customer contracts, and the sales of service and chemicals to customers.
Roles & Responsibilities:
- Identify and qualify potential clients for service contracts.
- Follow up on leads generated through marketing campaigns, referrals, or inbound inquiries.
- Reach out to prospective clients to discuss their service needs and present service contract options.
- Conduct virtual meetings or calls to explain service offerings and address client questions.
- Prepare and deliver sales presentations tailored to client needs.
- Develop and send detailed proposals and quotations for service contracts.
- Negotiate terms and pricing of service contracts with clients.
- Close deals and ensure all necessary documentation and agreements are completed.
- Maintain regular contact with clients to ensure satisfaction and address any issues.
- Upsell or cross-sell additional services when applicable.
- Oversee the contract lifecycle, including renewal reminders and amendments.
- Ensure compliance with contract terms and handle any contractual disputes.
- Track sales performance metrics and report on progress towards targets.
- Analyze market trends and customer feedback to improve sales strategies.
- Work closely with other sales team members, customer service, and technical teams to ensure seamless service delivery.
- Share insight and feedback with management to enhance service offerings and sales approaches.
- Maintain accurate records of sales activities, customer interactions, and contract details.
- Utilize CRM (SAP) systems to manage leads, opportunities, and customer data.
Job Requirements:
Education & Experience
- 3 years of experience with a proven track record of success.
- Experience cold calling, prospecting, and closing sales.
- Passion for sales, excellent communication skills, and a proven track record of meetings and exceeding sales targets.
Functional/Technical Knowledge, Skills & Abilities:
- Proficient in MS Office products (Excel, Word, MS Outlook, MS PowerPoint).
- Proficient in Salesforce.
- Excellent communication skills (written and verbal) are a must.
- Ability to read and comprehend documents.
Physical Requirements:
- Ability to lift and/or move up to 20 lbs.
- Ability to stand, walk, bend, kneel, stoop, crouch, climb and use hands to grip regularly.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Ability to be on the telephone for an extended part of the workday.
- Prolonged periods of sitting at a computer.
- Maintain professional appearance and grooming standards as outlined.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.
Benefits & Perks
- Health & Wellness: Medical, dental, and vision insurance, plus 24/7 virtual care and mental health support via Teladoc. Includes tax-advantaged HSA and FSA savings options.
- Financial Security: Company-paid Short-Term Disability, Long-Term Disability, and $25,000 in Life/AD&D insurance at no cost to you.
- Retirement: 401(k) plan with company matching to help you build long-term wealth.
- Time Off: Accrued Paid Time Off (PTO), paid sick leave, and paid company holidays to support a healthy work-life balance.
- Supplemental Plans: Voluntary accident and critical illness insurance.
- Growth & Innovation: Professional development opportunities and the chance to work with industry-leading technology in a team-oriented environment.
Note: Benefits are subject to plan terms and eligibility requirements. Full details are available in the Summary Plan Descriptions provided by Human Resources.
Mark VII Equipment Arvada, Colorado, USA Office
5981 Tennyson Streets, Arvada, CO, United States, 80003
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