The Inside Sales Representative follows up on leads, conducts cold calls, strengthens customer relationships, resolves product concerns, and sells sealing and cylinder components. The role focuses on reactivating declining accounts, identifying customer needs, generating organic growth, recording activities in HubSpot, and meeting sales goals through effective collaboration and product knowledge.
As an Inside Sales Representative, you will play a key role in strengthening customer relationships, identifying needs, and delivering sealing solutions that support a wide range of industries. This position partners with customers daily to promote and sell sealing and cylinder components—including rod/tube and seals—across cylinder OEM, automotive OEM, oil and gas, food, beverage, water, instrumentation, and utility markets. A primary focus of the role is reconnecting with customers whose sales have declined, rebuilding engagement, and uncovering opportunities to grow their business.
Responsibilities:
- Follow up with leads provided internally by the marketing department, customer service, or sales director.
- Make contact with customers to generate sales and create organic growth with existing accounts by determining customer requirements and expectations.
- Use CRM tool (HubSpot) for recording call notes and activities.
- Handle customer concerns or issues in a timely, professional manner.
- Resolve product or service problems and expedite corrective actions with the cooperation of CSRs.
- Participate in special projects as requested.
- Manage time effectively and work successfully with other team members to meet sales goals.
- Attend Trelleborg and other product training as scheduled.
Skills Knowledge and Abilities:
- Strong command of written and oral communication skills.
- Must be comfortable making cold calls over the phone in a professional manner.
- Ability to interact with customers cordially and respectfully.
- Must have/develop a thorough understanding of CRC Distribution products.
- Must be able to interact cordially and productively with co-workers in a team environment and establish relationships with individuals at all levels of the company.
- Must be able to manage difficult individuals and situations.
- Must be able to make independent judgment decisions with minimal supervision.
- Proven sales or customer service experience. Fluid power experience is preferred.
Requirements:
- High School Diploma or GED Required
- College/University degree preferred
- 1-2 years of experience in sales or customer service
- 1-2 years of experience in B2B sales or customer service
Pay:
This is a fully commission-based position. We guarantee a minimum of $10 per hour, however most Inside Sales Representatives earn between $85,000 and $110,000 per year.
Location Requirement:
Candidates must live in one of the following US states to be considered for employment:
- Alabama
- Colorado
- Florida
- Georgia
- Illinois
- Minnesota
- Mississippi
- South Carolina
- Tennessee
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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