Supports Workday-related consulting and telecom processes through customer-focused communication, escalation management, process improvement, quality assurance, coaching, mentoring, and team coordination. Requires analytical problem-solving, multitasking, active listening, Microsoft Office proficiency, typing accuracy, written communication at B1/B2 level, and familiarity with GDS and telecom processes.
Assertive communication;computer basic knowledge;Domain expertise;Escalation Management;Linguistic orientation;Multitask Handling;Process Understanding and Improvement;Typing skills 25 WPM with 90 Percent AccuracyActive Listening;Analytical Skills;B1 or B2 for written communication;Coaching and Development;Communication Skills;Customer centricity;Customer Focus;Empathy;GDS;Mentoring;Microsoft Office;Problem Solving;Quality Assurance and Control;Sales Skills;Team Management;Telecom Process Knowledge;Time Management;Versant 4;Versant 5;VET 58plus
Similar Jobs
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handles inbound calls and warm leads, consults customers on insurance needs, recommends appropriate Property and Casualty coverage, and converts prospects into policyholders. The role includes paid licensing and training, customer relationship management, sales closing, and representing the Liberty Mutual brand. Employees must complete remote training, work four weekdays and one weekend day, and maintain a dedicated home workspace with wired high-speed internet.
Top Skills:
Cable InternetDsl InternetFiber InternetPc
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
Build and evaluate fraud models for onboarding, login, account changes, and money movement. Develop labels, features, sampling strategies, thresholds, and production monitoring to detect account takeover, scams, money mules, and identity fraud. Transition third-party risk models to in-house solutions, measure model performance and drift, collaborate with fraud, risk, operations, and compliance teams, and evaluate AI agent workflows for transaction review and fraud-ring analysis.
Top Skills:
Ai AgentsBlockchain AnalyticsLightgbmPythonSQLXgboost
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
Senior Data Analyst responsible for building financial reporting data models, business logic, reporting layers, and automated solutions supporting regulatory compliance. Partners with product, engineering, accounting, treasury, and finance teams to investigate data issues, improve financial system transparency, resolve reporting problems, and communicate findings to technical and non-technical audiences.
Top Skills:
PythonRSQLSuperset
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
