Build and maintain a global knowledge base of electronic-resource metadata. Responsibilities include analyzing publisher data, creating and maintaining collections, establishing data feeds, researching missing metadata, documenting transformation processes, resolving data issues through root-cause analysis, coordinating with vendors, and managing workload priorities. The role requires advanced Excel skills, attention to data quality, strong communication, and familiarity with metadata standards.
EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.
Your Opportunity
As an E-Content Specialist, your primary responsibility is to help build and maintain a comprehensive, high-quality Global Knowledge Base (GKB), a centralized system that stores and manages metadata about electronic resources to ensure accurate linking to full text, to support customer needs. You will accomplish this by establishing quality data feeds with external data partners, analyzing and manipulating metadata for inclusion in the GKB, and taking ownership of identifying, adding, and maintaining all necessary collections to ensure their full and accurate representation. Additionally, you will resolve internal and external reported issues in a timely manner by applying strong research and critical-thinking skills, conducting root-cause analysis to identify trends, and implementing proactive solutions to reduce reoccurring issues.
This remote position is U.S.-based only (excluding U.S. territories).
What You'll Do- Build and maintain strong relationships with global providers, using effective written and verbal communication to resolve data issues and obtain the metadata required for GKB maintenance.
- Analyze publisher‑supplied metadata to ensure it is complete, high‑quality, and accurate, proactively identifying gaps and taking action to remediate them.
- Create, load, and maintain collections in the GKB, managing associated metadata including descriptions, subject classifications, alternate names, and related attributes to support accurate indexing and discovery.
- Develop and maintain internal documentation that describes how metadata should be transformed and manipulated for loading.
- Research and source required metadata when it is not provided, ensuring it is properly structured and successfully loaded into the GKB.
- Prioritize and manage weekly tasks, reporting progress and concerns in daily team workload meetings.
- Collaborate effectively with team members and cross‑functional partners to meet individual, team, and organizational goals.
Your Team
You will be welcomed as a member of the Global Knowledge Base Team (a team of about 30 people) and the larger Product Management organization. Our team enjoys the flexibility and greater work life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as an E-Content Specialist and your developme
About You- 2+ years of experience working with large datasets, metadata, or electronic resources
- 2+ years of experience coordinating with third‑party vendors and managing high‑volume written and verbal communications
- Demonstrated proficiency in Microsoft Excel, including the ability to use VLOOKUP/XLOOKUP, pivot tables, and advanced functions/formulas, as well as experience working with datasets exceeding 50,000 rows
What Sets You Apart
- Demonstrated strong analytical and problem-solving skills; technologically savvy
- Ability to manage multiple concurrent tasks and priorities, providing regular status updates and meeting deadlines in a remote work setting
- Fast learner who adapts well to changing priorities
- Proven attention to detail, maintaining high data quality standards (e.g., minimal error rates, consistent formatting, accurate classifications)
- Proficiency with Microsoft Office Suite including Outlook, PowerPoint, Access, OneNote, Word, and SharePoint
- Experience with metadata standards (e.g., KBART, MARC, Dublin Core, ONIX)
Similar Jobs
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handle inbound calls and warm leads, consult customers on insurance needs, recommend appropriate Property and Casualty products and coverages, and convert prospects into policyholders. Represent the Liberty Mutual brand while delivering customer-focused service and meeting sales goals. Complete paid training and licensing requirements, work a specified weekday and weekend schedule, and maintain a compliant remote workspace with reliable wired high-speed internet.
Top Skills:
Cable InternetDslFiber InternetPcWired High-Speed Internet
An Hour Ago
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
Analyzes autonomous-vehicle telemetry, time-series signals, incidents, software releases, and operational data to investigate safety issues and root causes. Integrates diverse data sources into analysis-ready datasets, validates data quality, applies engineering and signal-processing methods, and delivers rigorous findings for safety assurance and operational decisions. The role also develops reusable detection methods, metrics, pipelines, and analytical tooling while collaborating across engineering, operations, safety, human factors, and data teams.
Top Skills:
BigQueryC++Ci/CdCloud Data PlatformsDistributed ProcessingDockerGitKubernetesPythonRobot Operating System (Ros)Signal ProcessingSQLTime-Series Analysis
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
Leads GM Europe's commercial performance across the UK and Ireland, translating regional strategy into country plans and driving sales, service, revenue, profitability, customer experience, and network effectiveness. Manages dealerships, fleet customers, distributors, and other route-to-market partners; coordinates marketing, product, distribution, inventory, and service activities; leads cross-functional initiatives; and develops a high-performing country organization while ensuring compliance, governance, and risk management.
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
