Director, Human Resources

Essential Job Functions 

• Serve as a trusted advisor to senior and executive leadership within the Commercial Real Estate business, aligning HR strategies with business goals and market dynamics  

• Lead and oversee all aspects of HR for assigned business units, including employee relations, talent retention, and organizational effectiveness  

• Provide strategic guidance on workforce planning, organizational design, and succession planning within a commercial real estate services environment  

• Partner with leadership to develop and implement talent strategies that support growth across lending, servicing, asset management, and advisory functions Including managing a complex seconded population in partnership with Client HR teams 

• Drive performance management processes, ensuring accountability, leadership effectiveness, and employee development across teams  

• Identify opportunities to simplify and enhance the HRBP service model leveraging enterprise AI tools and solutions.  

• Coach and advise leaders on complex employee relations matters, including investigations, disciplinary actions, and risk mitigation  

• Analyze workforce trends, turnover data, and engagement metrics to develop actionable insights, programs, and policies  

• Lead the design and execution of retention, engagement, and culture initiatives tailored to a high-performing, client-centric organization  

• Ensure compliance with all applicable federal, state, and local employment laws, as well as industry-specific regulatory considerations impacting commercial real estate operations  

• Participate in policy development and administration, ensuring alignment with company standards and evolving regulatory requirements.    

• Collaborate with the HR Centers of Excellence to deliver integrated HR solutions to the business , ie Partner with Total Rewards and Talent Acquisition teams to ensure competitive compensation, benefits, and hiring strategies aligned with market conditions, Talent Management and Training teams to deliver development solutions, etc.  

• Guide and support annual performance review and compensation planning processes  

• Oversee leave of absence programs (including FMLA) and ensure proper administration and documentation  

• Synthesize exit interviews to inform leadership on trends and retention risks  

• Evaluate and enhance training and development programs to support leadership capability and technical expertise within CRE functions  

• Partner with Compliance on all audits, ie FLSA and job classification, etc  

• Perform additional duties as assigned to support evolving business needs  

Qualifications & Requirements 

• Bachelor’s degree in human resources, Business Administration, or related field; advanced degree preferred  

• Minimum of 15+ years of progressive HR experience, including significant experience supporting complex, matrixed organizations in a commercial real estate environment  

• Demonstrated success operating at a senior HR leadership level (Director/SVP or equivalent)  

• 10+ years of broad HR generalist experience across all core functions (employee relations, talent management, compensation, compliance, etc.)  

• Professional HR certification preferred (SHRM-SCP, SPHR, or equivalent)  

Core Competencies 

• Strong business acumen with the ability to align HR strategy to commercial real estate operations and financial performance  

• Deep knowledge of employment law, regulatory requirements, and HR best practices  

• Proven ability to influence and partner with senior leadership in a fast-paced, client-focused environment  

• Exceptional coaching and conflict resolution skills, with experience managing complex employee relations issues  

• Strategic thinker with the ability to translate data and trends into actionable HR initiatives  

• Strong leadership capabilities with experience managing and developing HR teams  

• Excellent communication, presentation, and interpersonal skills  

• High level of discretion and ability to handle confidential information  

• Advanced proficiency in Microsoft Office Suite, including Excel  

Special Requirements 

• Ability to travel occasionally to support business units and offices as needed  

• Flexibility to work across multiple time zones in a distributed organization  

Working Conditions 

• Office-based or hybrid work environment with extensive computer use  

• Ability to sit or stand for extended periods  

• Frequent communication via phone, video, and in-person meetings  

Additional Information 

This job description is not intended to be all-inclusive. Employees may perform other related duties as required to meet the ongoing needs of the organization. 

SitusAMC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.