Data Scientist - Modeling(Retention, Churn, CLV)

Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2026!

Position Summary:

This individual contributor position is responsible for supporting analytical projects on identifying business opportunities, answering business questions and developing business solutions.  The team member will need to be able to understand business needs and create research and implementation plans using data, statistical models and machine learning techniques.  The team member needs to have strong data and programming skills and be able to work closely with cross-functional teams of software engineers, data analysts and product leaders on business initiatives.

An in-person interview may be required during the hiring process

State specific pay scales for this role are as follows:

$101,167 to $204,439 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA)

$91,970 to $185,853 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME)

$82,773 to $167,268 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV)

In CA: Typical hiring range is $137,523 to $191,004

The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.

Essential Job Functions:

• The team member will work with various business departments to include UW, Claims, Marketing, and Advertising with understanding of business processes and business needs in these areas. 
• Identify the right business sources related to the issues and opportunities, conduct project work as assigned and performs ad-hoc analyses using statistical and machine learning algorithms to help improve business processes and decision-making.
• Works independently with guidance and direction from advanced level data scientists and management.   
• Participates in discussions with colleagues regarding analysis needs. Reviews and discusses analyses with colleagues and managers as necessary. 
• Provide data support on projects and work closely with business on implementation through either analytical process or IT process. 
• Create monitoring procedures and reports for projects implemented, and identify potential opportunities to improve accuracy and efficiency. 
• Understand data sources from different applications and data infrastructure. Retrieves large amount of structured or unstructured data from various sources and apply advanced data manipulation techniques to prepare data for analysis. 
• Reviews data for accuracy and optimizes methods of data retrieval when necessary.  Create, maintain and improve dynamic reports, graphs and charts through dashboard and other and programming and MS Excel.
• Create procedures to streamline analysis procedures. 
• Establish automated procedures to help reduce cost and improve efficiency. 
• Answer questions and conduct ad hoc analysis from business on related reports.
• Communicates proactively, clear and consistently with SMEs, EBI, IT, and Management in the various functional areas in order to understand each job function. Through this communication, the employee will be expected to increase the breadth of his/her understanding of the processes associated with these functions, and of the various KPI’s that drive business results in each area and overall.  
• Creates presentations breaking down problems identified, potential solutions.
• Actively participates in meetings with to present findings and recommendations. Team member should have a strong background in creating and explaining meaningful graphs and be skilled at assembling and presenting PowerPoint presentations. 
• Regular attendance at work on a full-time schedule of at least 8 hours and 40 hours per week
• Other functions may be assigned

Education:

Minimum:

• Bachelor’s degree in math, statistics, computer science or other related areas.

Preferred:

• Master’s Degree (or ACAS/FCAS).    

Experience:

Minimum:

• At least 2 years of experience in data mining and data/statistical analysis.
• At least 2 years experience with SQL and statistical software packages (Python, R, SAS) required.
• At least 1 year experience working as a data scientist or similar role, with proven track record in data processing, predictive modeling, and machine learning techniques
• At least 1 year of experience in insurance or financial service related fields 

Preferred:

• Experience building and delivering a survival or churn model
• Experience building refreshable model or analytical pipelines
• Experience with model orchestration tools (e.g., Metaflow, Airflow)

Knowledge and Skills:

• Demonstrated solid skills in data mining, machine learning, programming and optimization.
• Knowledge with cloud-based advanced data and analytics environment. 
• Passion for problem-solving, comfort with ambiguity.
• Ability to think conceptually, analytically and creatively.
• Experience using R, Python and other programing languages.
• Strong data skills and the ability to work with large structured and unstructured data sources.
• Experience in of predictive modeling, general model building, and validation procedures. 
• Excellent problem-solving skills required. 
• Excellent analytical and critical thinking required.
• Excellent written and verbal communication skills required.
• Demonstrate Company’s Core Values.

Why choose a career at Mercury?

At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it.

Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.

We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.

Learn more about us here: https://www.mercuryinsurance.com/about/careers

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We offer many great benefits, including:

• Competitive compensation
• Flexibility to work from anywhere in the United States for most positions
• Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
• Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
• Medical, dental, vision, life, and pet insurance
• 401 (k) retirement savings plan with company match
• Engaging work environment
• Promotional opportunities
• Education assistance
• Professional and personal development opportunities
• Company recognition program
• Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more

Mercury Insurance is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.