DISH, an EchoStar Company
From TV to 5G, we’re reimagining the future of connectivity. Ready to join the connectivity revolution?

Business Operations Manager III

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Employer Provided Salary: 96,250-137,500 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

Company Summary
DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America's First Smart Network™.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.
Department Summary
Our Retail Wireless team, serving our Boost Infinite, Boost Mobile and Gen Mobile Brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we'll emerge as the nation's fourth facilities-based wireless carrier and a disruptive force in the market at large.
Job Duties and Responsibilities
This Business Operations Manager III will work within the Retail Sales Development team. This role will be working in a collaborative and fast-paced environment.
Key Responsibilities:

  • Maintain, develop and implement sales operations processes and best practices that can be implemented throughout the prepaid and postpaid sales organizations inclusive postpaid in retail initiatives, new product GTM strategies, distribution and field execution strategy and other assigned areas of responsibility
  • Handle key operational support functions and special ad-hoc projects for the team
  • Responsible for various senior meeting content and reporting
  • Partner with Sales team to identify metric opportunities within markets
  • Maintain and develop content, reporting, presentation building, and operational direction within the Boost sales escalation team for Boost Prepaid and Postpaid
  • Work with cross-functional groups
  • Manage standard policy exception process
  • Manages and coordinates the requirements and implementation of assigned projects for the enterprise, including tracking schedules, issues, and tasks
  • Be a business lead/POC representative for the Boost Organization
  • Project management for smaller projects related to optimizing Retail experience
  • Responsible for the assigned organization(s) meeting content orchestration and disseminating assigned org(s) hot topics
  • Handle key operational support functions and special ad-hoc projects for the Boost Team
  • Build and lead a go-to-market team responsible for launching new retail locations efficiently and effectively


Skills, Experience and Requirements
Education and Experience:

  • Bachelor's degree from an accredited university or college preferred
  • Minimum of 5 years of business development, account management, or similar title in a partner facing environment


Skills and Qualifications:

  • Experience in identifying and forming new programs and/or processes
  • Demonstrated leadership skills with an ability to influence stakeholders at all levels of an organization
  • Excellent presentation skills
  • Relationship management across sales operations team, sales team, and other department
  • Demonstrates the ability to multitask, prioritize team's work, and drive positive change consistent with overarching organizational goals
  • Strong project management skills including a demonstrated ability to plan, schedule, organize, coordinate, manage, & evaluate project efficiency
  • Experience with or ability to work in a fast-paced, high-throughput environment


Location:

  • This role is onsite at our Riverfront campus in Littleton, CO


Salary Ranges
Compensation: $96,250.00/Year - $137,500.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

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What are DISH, an EchoStar Company Perks + Benefits

DISH, an EchoStar Company Benefits Overview

DISH offers competitive, comprehensive benefits for our team members. From our generous PTO policy and healthcare offerings to profit-sharing, 401(K) matching and employee stock purchase options, we're committed to fulfilling our greatest benefit of all: opportunity. With perks like tuition reimbursement programs, hiring practices that promote diversity, employee referral program bonuses, plus great discounts for our products and services, DISH is dedicated to providing an inclusive, balanced work experience for all.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
We actively seek out talent from underrepresented groups, maintain pay transparency on all job descriptions and foster an inclusive environment where innovation thrives.
Diversity recruitment program
In 2023, 31% of our technology hires were women, well surpassing the national average. This figure is just one example of our broader commitment across the organization.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Child Care & Parental Leave
Family medical leave
Company sponsored family events
Vacation + Time Off
Generous PTO
Paid holidays
Office Perks
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Customized development tracks

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