John Staurulakis, LLC
Business Operations Consultant - Business Advisory Services
Be an Early Applicant
Consult with broadband and telecom clients to analyze business processes, recommend improvements, lead cross-functional projects, develop presentations and workshops, and manage client relationships while supporting up to 20% travel.
JSI invites you to join our team as a Business Operations Consultant on Consulting, Business Advisory Services team in a Remote capacity or near one of our offices where you'll play a critical role in advancing broadband and telecommunications initiatives that expand connectivity and drive digital inclusion—while advancing your career within a mission-driven, growth-focused organization.
About the Company:
JSI is a leading full-service consulting firm specializing in broadband solutions. For over 60 years, we have provided independent communications service providers with expert financial, engineering, management, operational, regulatory, and strategic guidance. Our extensive industry knowledge and proven track record of success have empowered clients to achieve sustainable growth and profitability. With clients nationwide and a powerful presence in markets across the United States, JSI empowers rural and regional broadband providers to expand, evolve, and excel in a rapidly shifting digital world.
JSI is a leading full-service consulting firm specializing in broadband solutions. For over 60 years, we have provided independent communications service providers with expert financial, engineering, management, operational, regulatory, and strategic guidance. Our extensive industry knowledge and proven track record of success have empowered clients to achieve sustainable growth and profitability. With clients nationwide and a powerful presence in markets across the United States, JSI empowers rural and regional broadband providers to expand, evolve, and excel in a rapidly shifting digital world.
Position Overview:
The Business Operations Consultant must have strong operational, organizational, and communications skills and a capacity to work with staff of varying levels of operational background and levels of staff and management, including C-Level executives. This position will work directly with clients in various roles and functions pertaining to operational business support projects. This position requires the candidate’s ability to support a travel commitment of up to 20%.
The Business Operations Consultant must have strong operational, organizational, and communications skills and a capacity to work with staff of varying levels of operational background and levels of staff and management, including C-Level executives. This position will work directly with clients in various roles and functions pertaining to operational business support projects. This position requires the candidate’s ability to support a travel commitment of up to 20%.
Responsibilities
- Provide expert advice and guidance to Broadband and Telecommunication clients on business strategy, operations, and organizational development.
- Analyze existing business processes, identify areas for improvement, and recommend innovative solutions.
- Lead and manage cross-functional consulting projects from inception to completion.
- Develop and deliver presentations, reports, and workshops for clients and internal teams.
- Stay up to date with industry trends, market dynamics, and best practices to inform strategic decisions.
- Foster strong relationships with clients, stakeholders, and business partners.
- Actively listen to and comprehend client needs, ensuring that proposed solutions are tailored and relevant to their unique challenges.
- Demonstrate the ability to grasp the overarching strategic vision while meticulously managing and executing the detailed steps required to achieve organizational objectives.
- Maintain a commitment to excellence by consistently striving for optimal results.
- Effectively balance and prioritize multiple concurrent projects, showcasing strong multi-tasking and organizational abilities in a dynamic consulting environment.
- Engage clients in thoughtful dialogue, utilizing well-crafted probing questions to uncover underlying needs and deliver candid, professional feedback that adds value to the client relationship.
- Exhibit versatility as a “Jack of all trades,” confidently drawing upon the expertise of colleagues and specialists within JSI when needed to ensure comprehensive and effective solutions for clients.
Required Qualifications
- At least three - five (3-5) years of experience with Network Operations, Business Operations, Billing Software Systems, and/or Marketing within the Telecommunications Industry.
- At least five (5) years of experience working either for an ISP/Telephone/Electric company or closely with many industry clients.
- Background in establishing organizational policies, processes, and/or procedures.
- Business process analysis skills.
- Ability to actively listen and immediately understand the client’s needs.
- Ability to turn client needs into actionable project initiatives.
- Prior experience working with all levels of staff at companies, including management and C-level executives.
- The innate ability to understand ‘the big picture’ while also recognizing and working through the detailed steps to get there.
- A mentality of never accepting ‘good enough.’
- A developed aptitude to multi-task across multiple concurrent projects.
- The ability to actively engage a client and provide well-executed probing questions to ascertain what is needed while providing the client professional feedback.
- Comfortable at presenting at speaking engagements and conferences.
- Bachelor’s Degree required.
- Previous consulting experience is a plus.
Benefits & Compensation
- Competitive salary + performance-based bonuses.
- Comprehensive benefits package (medical, dental, vision, 401(k)).
- Generous PTO and wellness opportunities.
- Ongoing professional development and educational opportunities.
About
To learn more about JSI, visit us at jsitel.com.
Similar Jobs
Information Technology • Internet of Things • Mobile • On-Demand • Software
Leads complex cloud, infrastructure, cybersecurity, and business transformation programs for enterprise customers. Owns engagement governance, delivery milestones, financial performance, resource planning, risks, scope, executive communications, and customer satisfaction. Coordinates cross-functional teams across professional services, engineering, product, support, sales, customer success, and partners. Drives business outcomes, process improvement, methodology development, and team mentorship.
Top Skills:
AWSCloud InfrastructureCybersecurityGoogle Cloud PlatformAzureVMware
Information Technology • Internet of Things • Mobile • On-Demand • Software
Leads enterprise Azure Virtual Desktop and Azure architecture engagements, advising executive stakeholders and translating business requirements into secure, scalable, and cost-effective solutions. Defines architecture standards, roadmaps, investment models, and implementation plans across infrastructure, networking, identity, security, applications, and operations. Provides technical leadership from strategy through optimization, partners with sales and delivery teams, develops customer-facing documentation, and mentors architects and engineers.
Top Skills:
Active DirectoryArm TemplatesAWSAzureAzure ComputeAzure FilesAzure Landing ZonesAzure MonitorAzure Netapp FilesAzure PolicyAzure StorageAzure Virtual Desktop (Avd)Azure Virtual NetworksBicepCi/CdCitrixFslogixGCPLog AnalyticsMicrosoft Defender For EndpointMicrosoft Entra IdMicrosoft IntuneNerdioPowershellRdsTerraformVmware Horizon
Information Technology • Internet of Things • Mobile • On-Demand • Software
Leads hands-on cloud-native software development and modernization projects from prototype through production. Designs full-stack solutions, translates client requirements into technical specifications, writes code, defines scope and milestones, removes delivery blockers, and promotes reusable engineering practices. Requires expertise in major cloud platforms, multiple programming languages, legacy application modernization, containers, Kubernetes, microservices, Agile methods, and client-facing technical leadership. The role also emphasizes AI-assisted coding and direct collaboration with customer and distributed engineering teams.
Top Skills:
AWSAzureC#Claude CodeDockerGithub CopilotGoGCPJavaKiro OpencodeKubernetesNode.jsPython
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
