Build and maintain performance dashboards, KPIs, and data frameworks for revenue operations. Analyze funnel performance and program effectiveness, translate complex data into leadership insights, automate recurring reporting, and perform SQL-based data wrangling and transformations. The role partners with cross-functional, engineering, and data science teams to improve measurement, resolve data issues, and support strategic business decisions.
About the Role
Maleda Tech is hiring a Business Intelligence Analyst to join the revenue operations team of a fast-growing consumer services business. This role is central to shaping how the team measures, manages, and accelerates performance. You'll build core dashboards and data frameworks that enable the team to operate with clarity, speed, and confidence — and your insights will directly inform strategic decisions and help define how the business scales.
Key Responsibilities
Performance Measurement
- Design, build, and maintain dashboards that track business performance.
- Develop and maintain KPIs that provide real-time visibility into business health and funnel performance.
- Analyze funnel conversion rates, drop-off points, and program effectiveness, making recommendations to improve impact and efficiency.
- Partner with cross-functional teams to identify the right metrics and reporting for pilots and new initiatives.
Strategic Insights
- Synthesize complex data into clear, actionable insights for leadership.
- Deliver concise, data-backed narratives that frame opportunities, challenges, and outcomes.
Data Infrastructure & Automation
- Own SQL-based querying, data wrangling, and transformations for complex datasets.
- Streamline and automate recurring reporting to reduce manual effort and increase accuracy.
- Partner with engineering and data science teams as needed to resolve data quality or access issues.
Qualifications
Technical Skills
- Advanced proficiency in SQL for querying and transforming large datasets.
- Experience navigating complex data infrastructure.
- Strong Excel/Google Sheets skills and familiarity with business intelligence tools (e.g., Tableau, Looker, Superset).
- Comfortable leveraging AI tools to accelerate analysis, querying, and reporting.
Analytical & Communication Skills
- Strong analytical and critical thinking skills, with the ability to translate data into clear business insights in writing.
- Excellent written and verbal communication skills, able to tell the story behind the numbers.
- Proven ability to distill complex analyses for non-technical, senior stakeholders.
Preferred Qualifications
- 4+ years of experience in business analytics, data, business operations, or a related field.
- Prior experience in a high-growth environment, multi-sided marketplace, or platform business.
- Comfort working independently in a fast-paced, ambiguous environment where speed and clarity matter.
- Bachelor's or Master's degree in Business Analytics, Data, Economics, or a related field.
Key Details
- Start Date: September 1, 2026
- Duration: Contract through August 31, 2028 (approx. 2 years)
- Location: San Francisco, CA
- Schedule: Full-time — 40 hours/week, 8 hours/day, 5 days/week
- Pay Rate: Up to $89.00/hour, commensurate with experience
- Engagement: Contract role through Maleda Tech
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