Leads the account management function for insurance solutions by managing account managers, developing retention and growth strategies, nurturing key client relationships, coordinating tailored solutions with consulting teams, monitoring client feedback, ensuring service quality, conducting performance reviews, generating new business, and representing the company at industry events and client meetings.
We are seeking an experienced and strategic leader to join our team as the Assistant Vice President of Account Management. In this role, you will play a vital part in driving the success of our insurance solutions and services. Your primary focus will be on building and maintaining strong relationships with our clients, understanding their unique needs, and delivering tailored solutions that exceed their expectations. You will collaborate closely with our consulting team to ensure seamless service delivery and client satisfaction.
Responsibilities
- Lead and manage a team of account managers, providing guidance and support to ensure effective client relationship management.
- Develop and execute account management strategies to maximize client retention and growth.
- Serve as the primary point of contact for key clients, building strong relationships and understanding their business objectives.
- Collaborate with the consulting team to design and implement innovative insurance solutions tailored to client needs.
- Monitor and analyze client feedback, identifying areas for improvement and implementing necessary changes.
- Ensure timely and accurate delivery of services, meeting client expectations and industry standards.
- Conduct regular performance reviews and provide constructive feedback to the account management team.
- Stay updated on industry trends and best practices, incorporating new insights into our account management approach.
- Develop and maintain a robust pipeline of potential clients through networking and lead generation activities.
- Represent the company at industry events, conferences, and client meetings, promoting our brand and services.
- Bachelor's degree in Business Administration, Insurance, or a related field.
- 5-8 years of experience in account management, with a proven track record in the insurance industry.
- Strong leadership and management skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, with a client-centric approach.
- Demonstrated ability to build and maintain strong client relationships, with a focus on client satisfaction.
- Experience in consulting or a consulting-like environment is preferred.
- Proficiency in using CRM systems and other account management tools.
- Analytical skills with the ability to interpret data and make informed decisions.
- Strong problem-solving and conflict resolution abilities.
- Ability to work independently and manage multiple projects simultaneously.
Similar Jobs
Fintech • HR Tech
Own CX data infrastructure, including pipelines, data models, governance, monitoring systems, and Streamlit dashboards. Apply advanced statistics and AI-assisted anomaly detection to identify customer experience opportunities and performance issues. Partner with CX leaders, data science, engineering, and Salesforce teams to define metrics, answer causal questions, and guide operational decisions. Establish data quality standards, validate AI-generated outputs, communicate insights clearly, and mentor data practitioners.
Top Skills:
DatabricksDbtPythonSalesforceSnowflakeSQLStreamlit
.png)
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
Manage marketplace business operations and day-to-day functions while delivering strategic transformation projects. Build scalable systems to replace manual processes, establish operational rigor across teams, oversee billing and fulfillment programs for key accounts, and use AI to automate workflows. The role requires strong organization, analytical problem-solving, project management, communication, and cross-functional collaboration skills.
Top Skills:
AI
Artificial Intelligence • Consumer Web • Logistics
Owns JunkRabbit’s end-to-end customer experience and operating systems. Responsibilities include improving intake, quoting, booking, issue resolution, and service metrics; designing workflows, automation, tooling, and SOPs; acquiring, onboarding, and retaining independent haulers; and leading market launches. The COO will personally handle customer calls, scope complex jobs, onboard partners, analyze operating metrics, and collaborate with engineering and investors in a fast-growing startup environment.
Top Skills:
AIAutomationDynamic Pricing SystemsInternal Tooling
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
