As a Customer Experience Representative, you'll provide exceptional service through phone, email, and chat, addressing customer needs and enhancing their experience with financial products.

As an Advanced Services Representative at Robinhood, you will resolve complex customer issues primarily related to options trading and margin support, while providing feedback to enhance overall customer experience.

Provide front-line support for Robinhood's Credit Card and Banking products, troubleshoot complex customer inquiries, escalate and coordinate with internal teams, identify product issues, and deliver empathetic, high-quality service during assigned shifts.

Support options middle-office operations including expiration processing, account-level risk management, escalations, process improvements, and cross-team coordination with Product and Engineering. Provide out-of-hours coverage and ensure smooth functioning of options products.

Job description not provided. Title indicates a principal-level role focused on social initiatives at a finance company; likely responsibilities include leading social strategy, managing teams and campaigns, partnering with product and marketing, and ensuring regulatory and brand alignment.

The Manager of Communications Compliance oversees compliance with regulatory requirements in financial communications, leading a team to ensure adherence to standards while collaborating with various departments.

Lead a customer-facing team focused on delivering exceptional support in finance. Coach team members, ensure performance targets are met, and provide expertise in financial topics like equities and market mechanics.